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    Priority Honda Roanoke

    2.3 (74 reviews)
    Open 8:30 am - 8:00 pm

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    6 years ago

    Great dealership! The staff is professional and courteous. Service was great. We will definitely be back!

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    Roanokers, when you're looking for a used car, go to Steve Stone at Rick Woodson.

    Mentioned in 11 reviews

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    Advance Auto Parts - Advance Auto Parts
 VacuumBrakeBooster1

    Advance Auto Parts

    (3 reviews)

    This is a review for Advance Auto Parts, Inc.; not a specific store…read more Ordered a Vacuum Brake Booster (online) for my trusty '91 Jeep Laredo. The part arrived on time, but our other car immediately had to go in the transmission shop for weeks. The Jeep (even without power brakes) was our only car during that time. When I finally could put the Jeep into the shop, I opened the box to find the part shown in the pictures below: rusted, filthy, the rubber boot torn, actual human hairs stuck to it. No evidence of a rebuild job at all. I suspect they shipped me someone else's returned core - whether mistakenly or not, I don't know. My shop *would not* touch the thing! Advance Auto Parts' website says that their stores will accept returns; I went to one nearby (attached to PepBoys). They refused the return, likely disbelieving that Advance would ship such a part and likely thinking I was trying to return a junk part stripped elsewhere (please believe: absolutely not the case). I called Advance's Customer Service line this morning, explaining what had happened. They contacted the store, and after a *long* time on hold returned to tell me that they were standing behind the store's decision, and that they would not accept the return even if I paid to ship it back to them. Was I careless for trusting Advance, not checking the part when received? Sure. But otherwise: **I was shipped a junk part, and I am now out $190.28.** And I'm being treated like a scammer. Sweet. EDIT, ONE WEEK LATER: After several phone calls AND several emails to Advance Customer Support, I was shocked to receive a phone call from the local Advance store's manager, saying that he wanted to make things right. He did accept the return and refunded the entire price. So that's good. But still, it was a heckuva week and this did eat up a lot of time during that week. Adjusted from one star to two.

    WARNING RE: ADVANCE AUTO PARTS Mel recently bought a…read moreturbocharger ($1200) from these folks & paid Paul Bailey Chrysler in RI $480 for installation. Part was defective; Mel did get $1200 back from Advance Auto but they are refusing to refund the $480 he paid for initial installation of THEIR defective product - to date they have only offered $250 and this is AFTER filing complaints with the BBB, Attorney General and FTC. This is a company with 4,401 stores in the USA, worth $9,000,000,00 employing 71,000 with annual sales of $8.9 billion, and they are refusing to reimburse a paltry sum of $480. They claim it's against their policy, which is a very poor business practice.

    Priority Honda Roanoke - car_dealers - Updated June 2026

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