I can write a novel but I'm going to do my best to keep it very short. First of all, what a crap…read moreshoot this company is. When you speak to one of the representatives, they will act like they are here for you and be in your corner. Joann Wistoski, I am speaking about YOU. When we needed you, you completely ignored me. You're not as good as people say they are. Also, customer service? Yeah if there is such a thing with this company. They take hours to answer your call. Moving along, when the guys picked up our boxes and furniture, they told me they would deliver it the following week. WRONG. We waited THREE WEEKS! (Side note: These guys will nickel and dime you any way they can) Unacceptable. I am writing my review as they bring up our boxes in as we speak. We saw our boxes destroyed. We wrote FRAGILE on them and one box was completely destroyed. Unacceptable. They call themselves a 5 star company? Pfft. They are a 0 star company. But here's the catch everyone.... EVERY MOVING COMPANY IS THE SAME... pick your poison on who you go with.... I am literally sick to my stomach and shame on you "ALL PRO MOVING COMPANY". What an embarrassment. My advice?? Sell everything you own before hiring a moving company and then just start over.

THE ABSOLUTE WORST. I booked Allpro movers the week prior to our move. This was a Tuesday…read moremid-January move, so it was no big deal. When i called, the price was $160 more than advertised. I booked regardless. The time was perfect. Then, 20 minutes before arrival, they began texting a new price, nearly double the original quoted price. When i asked them to itemize the charges, they did not show up! They did not answer calls or texts. This was a small move, bedroom set, dining table, couch, and 12 small to medium boxes. The apartment was 1st floor. Luckily, it was not a busy time of year, and i found amazing movers who were honest and hardworking. Price was about the same, but i was not lowballed at the initial call. I am now thankful that Allpro didn't show up.

Ian and his team were fantastic in moving my home from Gilbert, AZ to San Francisco, CA. He was…read morefast, efficient, and careful when taking our furniture apart and rebuilding it. Highly recommend using this company especially if you are located in the greater Phoenix area.

If you enjoy being talked down to, this might be the company for you. Asking reasonable questions…read morewas met with sarcasm, "lol"s, and a condescending lecture about their 20 years of experience -- as if that excuses unprofessional communication. Instead of explaining policies clearly, they implied I was trying to "cut corners," suggested waivers for damage caused by their process, and generally spoke to me like I was an inconvenience rather than a paying customer. Experience in an industry doesn't give you a free pass to be rude. There are plenty of movers who can protect furniture and communicate respectfully. I'd recommend choosing one of them. I'm updating my review after the owner's public response, which contains several inaccuracies and omits important context. Unfortunately, that response further demonstrates the exact issue I experienced: dismissive, defensive, and unprofessional communication. For clarity, this was a potential move within the same apartment complex, from one building to another. I reached out with questions about logistics and whether a truck was required for such a short relocation. At no point did I ask the company to arrive "unprepared," skip protective equipment, or endanger my belongings. I asked clarifying questions -- that's it. I was repeatedly told "yes" regarding bringing a truck, but instead of a clear, professional explanation, the responses quickly became condescending and assumptive. My intent was repeatedly mischaracterized as trying to "cut corners," lower costs improperly, or force unsafe practices, none of which I stated or implied. Those assumptions were made about me, not based on anything I requested. The tone of the messages escalated unnecessarily. I was spoken to as though I was being unreasonable for asking questions, and the conversation included sarcasm and "lol" responses. Regardless of how common a business practice may be, professionalism still matters -- especially in customer-facing communication at the very beginning of an interaction. Because of that tone, I decided not to move forward with this company. The job never progressed beyond messaging because I no longer felt comfortable proceeding. That decision was mine, based on how I was treated -- not because the company declined the job. After I left my one-star review reflecting that experience, the situation escalated further. The owner repeatedly contacted me through messages and then called me directly, despite no service ever being rendered and despite the matter already being over. I was then accused of trying to harm the company, questioned for having few prior reviews, and personally insulted by having my "ignorance" referenced. That continued contact and personal commentary was inappropriate and crossed a clear boundary. To be very clear: * This review is not retaliation for being refused service. * Reviews are not limited to completed jobs -- they also reflect customer interactions and professionalism. * I am not responsible for a business's "livelihood"; I am responsible for sharing an honest account of my experience. A company can have years of experience and prior positive reviews and still mishandle a situation. This review reflects my experience from start to finish, including the communication before any job was booked and the behavior afterward. Unfortunately, the owner's public response and continued contact only reinforced my original concerns. I stand by this review. I have also left documentation below.

I needed a very heavy Tile patio table moved to my daughter's house. A Wise Move was excellent,…read morethey told me what time they would be here and were right on time. The three men did lift the table and put it on the truck and delivered it. I was very happy!

This is my second time using these guys. A couple of years ago, I hired them and since then I've…read morebeen referring them to friends. They are the most professional crew handling everything with care. Even with a snafu with my storage lock, they managed to make two stops before the final destination and get everything moved in within 3 1/2 hours. Victor and the crew (sorry he is the only mover who I got a name from) were amazing wanting to ensure that my move was stress free. I said it once and I will say it again, when it comes to making a move, there is no other option for me. This will ALWAYS be a wise choice. Top tier service always!!

I highly recommend using Phoenix A to Z Moving. They came by on a Monday afternoon, pulled all of…read moremy items out of the condo and loaded it expertly and efficiently and at a great rate. The team was professional and prompt. I wanted to help with the loading but there was no need to because these guys have it down to a science. If you are moving or need help with a load, I would consider a moving company because of the stress it takes away from you. And at that I would use this company again and again. There is a reason they are rated 5 stars on uhauls site and it showed on moving day. Justin and the team, thank you. Albert

This is what you get if you use these people I have so much to say but I've gotta…read more Collect my thoughts and put it out there Just beware don't don't use them unless you want to have a big freaking mess nightmare Hire somebody in you pay them to do all of the moving and packing. This is not what you should get and supposed to be going to your store at your storage unit that was the opposite that happened and they didn't get everything agreed and they want me to pay for another storage unit now they're holding my stuff now for a whole week in a Truck , I'm not gonna go meet him down there. If they won't fix this. I paid over $6000 for this move fro Camp Verde to Cave Creek. Two carloads and , two U-Haul later after they would not get the rest...and a crash on the I 17 near the cliff just immediately south of Sunset point. My son almost went off the cliff that was what happened to my son because we had to go to their job. I'm not faulting for the accident but we wouldn't been in the situation in the first place. This was a business business retail store move with overstock used equipment and fixtures only to go in the unit and some file boxes but not all of them -instead everything was put in there 25' x 12' in the height of an RV I didn't mention you holding about 100 of my items in their trucks because they want me to get the storage unit if you get a organization and instructions instead of doing the job correctly and fixing a mess right now gonna have to go to court. I really don't have time for this bs

10 stars! I'm afraid for the word to get out! Because if it does, maybe next time Michael won't be…read moreavailable for my next day move! ;) Seriously, if he is available for your move, you won't find a better, more reliable mover at an absolute bargain. One of the great things was the quick quote,simple,no "truck, trip, fuel, or other fees." Shockingly, no minimum of two hours like most. My new first call for any move. Thanks guys!

"HireAHelper" and "Moving By Professionals llc" provided terrible service…read more Unprepared - Movers showed up to move all possessions of a 915 sq. foot apartment with 5 small boxes (should have been 5 times as many boxes), they ended up moving all of my kitchen things in plastic shopping bags that I had to supply. Unprofessional - They didn't bring furniture pads, they used my blankets and taped them around my furniture. They kept saying they were done when there was a lot of items remaining to move, I had to keep saying "this room too, we're taking everything". A bottle of $300.00 Creed cologne was stolen. Openly nasty - One of them commented about how nice it would be for me to take a shower at the end of the day - I realized later that my shower head was missing (had been stolen) too. I'm still trying to figure out what else may have been stolen from me. This was a very bad experience to say the least. How are these guys in business?

After trying several different moving companies, I finally found Diamondback Moving. Can't say…read moreenough about the professionalism of Daniel and his crew: Q, Reagan & Gabriel. They showed up on time, handled our stuff with care, and finished EARLY which saved my family money. Highly recommend you go with them and avoid the nightmares I've been through with other companies.

I found diamondback moving online to help with a two location move. They were fantastic, very…read moreresponsive, worked extremely efficiently, and worked with care. They quoted me 3-5 hours and finished in 2 hours in addition to being the best priced of any competitors. I would 10/10 recommend diamondback moving to anyone. I will be using them again in 3 months for my next move. Thank you Andrew, Gabe, & Ragan!

We chose them on the basis of the good reviews and price and was very pleased. Jordan and his…read moreassistant were fast and efficient. He wants to do a good, professional job and grow his business and he has the right attitude to do just that!

Fairly priced, on time, wrapped everything nicely, nothing damaged. Would use them againread more

This was our first experience hiring movers and we were so impressed. They showed up on time, had…read moreall of the supplies, wrapped all of our furniture and breakables with care, were enjoyable to spend 4 hours with, and most importantly they were efficient with their time! If you are searching for a moving service, you can't go wrong with Fuertes Moving Company!

Local move in Mesa - Went by the reviews on YELP. Pricing was only a little higher than others, BUT…read morethese guys were great! Rene and his crew showed up on time, called and communicated they were on the way moved my 2 bedoorm apt to another complex - everything was placed where it should be, TV's and furniture wrapped and handled with care, put together whatever had to be taken apart - cleaned up and left me one happy customer! ***HIGHLY RECOMMEND.*** These guys were a pleasure to deal with. Hopefully I won't be moving again anytime soon, but will keep these guys in mind if i do. No hidden fees, hourly price quoted, and no surprises.