Originally called to have a water heater replaced. They guy they sent out immediately looks at our…read moregalvanized pipes and says they need replaced. 12.5k payment for what took half a day. After the plumbers left, the toilet would not flushed. They came back and fixed it no problem. But now the toilet is running hot water. About another two weeks later, one of our pipes they did not work on conveniently breaks. They come back out again and say they cannot fix it, but have to replace it for another 900.00. Can't say I recommend them due to all the issues that have occurred since they did the incredibly expensive pipe job originally. And after looking at additional reviews and reddit post about them, they do seem to be a scammy company. I'd recommend a local, non nationwide company.

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

Very professional! Found the issue quickly and had it repaired so fast…read more Very reasonable pricing! Quality work!

Quick response, very knowledgeable. If you are looking for a plumber who is a "regular guy", Derek…read moreis your guy.

Heather Eash has done some great work for us over the last several months, fixing bathtub and sink…read moredrainage leaks (pipe/pvc), two leaking toilets (including a wall-mounted unit misdiagnosed by another plumber), and completely replacing a faulty water heater (on New Year's Day!). Each time she has been prompt, professional and proficient. She communicates well, is courteous and efficient, and keeps everything tidy. I do quite a bit of home improvement work and have fairly high standards, and it has been difficult to find a plumbing service in the Peoria area that we trust. Now our "guy" for plumbing is Heather Eash and we wouldn't think of calling anyone else!

Didn't even show up and didn't bother to answer the phone when I tried to call and find out what…read morethe issue was. If you don't want to do the work don't agree to it.

they fixed the clog in the toilet .. but when i looked the toilet was all scratched up and nobody…read morehas reached out to try to fix it after I called!

Drawn in by their flat $95 sewer cleaning quote, my son and I hired Mr. Rooter of Peoria Illinois…read moreto clean out my son's home's slow-running sewer line. They came out on time and quickly got their auger tool stuck in a mass of roots within the sewer line. A camera was inserted which showed a significant root mass. Soon another person came out and quoted us $6900 to dig up the yard, remove their tool, and replace the bad section of sewer line which contained the root invasion, estimated to be 6 or 7 feet in length. This seemed quite high to us, but we were stuck with an open, totally non-functional sewer now, so we accepted. When they dug into the sewer line and we had become what I would call a Captive Customer, things got worse. They said that they needed to replace another 30 feet of sewer line at an additional cost of $14,000, bringing their total quote to $20,900. Note that this is in a very open and flat back yard with no obstacles. We balked at that terrible price quote, and they told my son that the high price was not their fault, and that the PVC sewer pipe they use normally sells for $1000 per foot. That of course is ridiculous, as it sells for $1.50 per foot at Home Depot. In the end, they came down to $15,000 total cost. They said they would include hydro-jetting the remaining portion of the old sewer line which was normally an additional $2200 charge. Since they had our sewer in an absolutely non-functional condition, we reluctantly accepted. They finished their work that day and said that they would replace the remaining portion of the old sewer line for an additional $5500. Since the sewer was now functioning, we declined. In the end, their 7 hours of work cost us $15,000 or a little over $2,000 per hour. (I will attempt to attach a photo of their $2000 per hour crew in action.) My son and I feel awful, as we feel we were robbed, and we let them do it to us. And they never did perform the $2200 hydro-jetting job they said they would do, though I would not want them to touch anything in our house ever again. Oddly, while we received an initial written quote for the $6900 job, we never received a written quote for the $15,000 job. Nor did we receive a written invoice or a bill. They charged my two credit cards a total of $15,000, and that was that. Oddly, we hired Mr. Rooter of Peoria, but the two charges against my cards came from Bloomington and Champaign. By the way, it appears this company is not BBB (Better Business Bureau) approved/accredited, and they have a BBB rating of an F with many complaints against them. I wish had had read the Yelp reviews and BBB ratings before being drawn in by their $95 sewer cleaning deal. Given the way they operate and their terrible over-charging tactics, I would not use them again.

Great company to work with. It is hard to find a reputable company for a reasonable price. This…read morecompany is that treasure.

My water heater went out and a coworker recommended this plumbing company. I cannot say enough…read moregood things about them!! They were courteous, prompt, efficient and had a reasonable price. They arrived at my house on time and only took a couple of hours to replace the water heater and then even had a look at my neighbor's water softener and were able to see immediately what the problem was. They made an unpleasant situation much more tolerable and I sincerely thank them for that!!