The crew did a terrific job towing my car! They were polite. They were helpful. They were professional. They knew what they were doing and they did it very well. Tommy and Eddie did a great job. Highly recommend this company. read more

The towing service was scheduled Jan 31, 2026 @ 8:00am with an estimated arrival time of 9:40am. I called the towing company at 9:50am to get an updated ETA, just for the dispatch lady to say they were short handed but the tow truck would be there in an hour to an hour and a half. After the new updated time passed, I called the dispatch company in which she put me on hold and after being on hold for several minutes the phone disconnected. Mind you, I called back several times and the same thing happened. I called my insurance company who called Priority Towing and she was put on hold and hung up after being on hold for several minutes. Had to call another tow company. Horrible service and horrible company! If I could rate them a zero I would! I'm glad I was getting my car towed from my house, imagine if I was sitting on the side of the road! read more

Armen was wonderful, coming to pick up my car on the coldest night of the year. He was knowledgeable, and very kind, and handled everything quickly so that I did not have to wait in the cold. I did not have to wait too long either, he came exactly when he said he would. Thank you Armen! read more

The worst company. Their locksmith came out for 45 mins and could not get into my locked car and totally damaged my weather stripping. And now they won't repair it since I had another company come out and open my car in 5 mins. And that didn't go near the top of the door where it was damaged. read more

Had a flat this morning, with a loud pop almost crashed into the side of the road. I had a big scare. Glad kids were not in the car when that happened. Called roadside assistance and they connected with Priority. Text update said ETA 75-90min, and Michael from priority called me within 10min and arrived in less than 20min. Michael was very friendly and accommodating. Great service, efficient and professional! Definitely recommend! read more

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Left me on the side of 95 for over 3+ hours Kept pushing pick up time back and for hours at a time claiming police calls Had to call another tow company Wish I could do zero stars read more

Thanks to Vasek/Michael. Flatbed for a 1965 Porsche. Very professional and thoughtful handling of an antique car. Would recommend and would use them again. read more

Priority Towing and Recovery - Towing Near Me - Woodbine, Maryland

I would like to see priority towing and recovery Inc is very reliable fast and they can tow any type of vehicle the young man I forget his name but he's Caucasian plus size loop earrings he's a very hard-working dedicated young man with priority towing and recovery Inc that young man needs a bonus a raise and a promotion he have skills that I have never seen before he's very professional in the workplace and he could get it done on time. He had very good people skills dedication determination to secede within the workplace if you do not give him a promotion raise and bonus I see him starting up his own business someday he's very hardworking and dedicated someone that is loyal such as him on your team with high skill factors I would like to conclude this review for now thank you he tow my 2008 R Mercedes 350 4 matic yesterday thank you sir have a blessed and safe day God bless you! I think his name is Patrick I'm not sure. read more

Priority Towing and Recovery - He's very professional and fast I like his work - Towing Near Me - Woodbine, Maryland

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They totaled my car from a tire change and completely changed my life causing financial ruin... even 7 months later, and emotional. I no longer trust tow companies anymore because of them. and to make matters worse, they only offered me $600 for the liability aspect. i have lost 5 figures so far and counting. don't use ! they can't even jack up a car! read more

Had a flat tire on one vehicle and a dead battery on one other. The driver Saad arrived within 15 minutes of my call. He was fast, efficient and wonderfully polite. Both vehicles were ready to go iwithin minutes! read more

I regret not asking beforehand my truck driver's name since he was courteous, respectful, and treated my vehicle like it was his own. He was very pleasant to deal with and was able to answer all my questions. The night before my tow, I suffered an irreparable tire blowout on the highway. Fortunately, I didn't lose control of my vehicle in the incident and neither myself nor anyone else was hurt. However, when this happened it was days before the long New Years weekend. I drive a vehicle with lowered suspension and it's necessary to get a dolly tow as my vehicle cannot go up a flatbed. It was HOURS before I learned that there were no tow trucks with dollies in-service that night, so I was resigned to leaving my vehicle where it was until the next morning before an appropriate tow vehicle could get my car. My car insurance provider arranged for Priority Towing to pickup my car and the driver came on-time as scheduled with the necessary equipment in order to get my car where it needed to go. The drive from Howard County to Montgomery County went without incident. Considering how the night before went, it was a tremendous relief to get my car (closer to) home. The next time I need a tow in the Howard County, I will not hesitate to give Priority Towing and Recovery a call. read more

Smooth, prompt, and professional service from Kyle and Erin. I'd requested a tow, but Erin identified my problem as a dead battery and jumped it for me saving time and cost. Much appreciated! read more

These guys are AWESOME!!! My engine overheated and my car stopped running while going from NYC to MD on a Sunday at 8am. I called my insurance company and they could not find anyone that was willing to tow me from where my car stopped running, on the DE Turnpike to MD. Finally they found Priority Towing and Recovery. They gave my insurance co an ETA of 11:15am because the driver they were sending was out on another tow.. And sure enough they arrived exactly at the time stated. I know it was a wait but early Sunday morning from DE to MD? I couldn't be happier that someone was willing to get me and my car to MD! The driver Kyle was great!! Engaging and conversational without being too talkative and a pleasure to swap stories with. I actually found myself enjoying our conversations. He almost seemed like an old friend. And for a guy his age, I found his music selection from the 80s very satisfying. This company and the people they employ, well at least Kyle, is a good look for the towing and recovery business. I highly recommend this tow service. read more

Quick friendly efficient service. My battery was dead and they gave me a jump and also told me what was wrong with my car.

These guys are absolutely fantastic! They were very careful with our vehicle and are extremely professional. Our guy Curtis, was great. I highly recommend! read more

I'm not sure how this place gets such great feedback, but this place was ABSOLUTELY AWFUL!!! I initially spoke to Liz in dispatch at 0930 and told her what was going on. I had a flat tire, and asked her the following: If I bought a tire, could they could help me change it? She said, "absolutely, just call us when you get the tire so we can dispatch the truck to be there by the time you get home." When I called her back several hours later, she asked me if I had the tire or the rim. Now mind you, I don't know anything about cars, and thought the tire could just be changed - and according to the morning call, it could. You would think that this would be something that would be known by the DISPATCHER at a TOW-TRUCK COMPANY. Now instead of having my car fixed at my house, I'm being told (4 hours later), that my car needs to be serviced because they can't change it without bringing it to a repair shop. I was then told that they only had 1 driver and the driver was on a call, so I wouldn't get assistance until the other driver came in at 3. I was PROMISED both on the phone and via a text from her that I would be the first call when the driver came in. Around 5 minutes before 3, I texted to confirm, and she said the driver "had just got to the lot and should be rolling out shortly." So imagine my shock when I called 45 minutes later to get an updated ETA (I never got a confirmation text that the truck was dispatched), and was told that the guy was on another call and would be another hour or more until he would be able to get to my house. By this time, the repair shops are all closed. So, had Liz: 1. Known what she was talking about; 2. Communicated the truth with me; and 3. Communicated with the person that came on shift after her, I would've had my car fixed and not be writing this review. But incompetent lying can't be overlooked. STAY AWAY FROM THIS PLACE. Or maybe just talk to someone else that has half a brain. read more

The worst. Had to wait over 3 hours for them to pick up my 80 year old father's truck. Not only did the dispatcher hang up on me when I told her that I will be leaving reviews on facebook, Yelp and Google, the blocked me from Facebook when I posted the review and told me that the company had 8 other calls probably frustrated as well. What a terrible company. Don't trust them. They delete the bad reviews. Next review is with Google and the BBB read more

I was sure I had something more than a dead battery since I had tried with two other batteries to jump start my car. Driver James called me when he was 25 minutes away as I'd been promised and asked if I wanted to try the battery again...sure, why not. It worked! He gave me information in a non-condescending way and was friendly, cheerful, and helpful. Great communication with the 'front office' staff, great communication from James, the driver, and fantastic service...really appreciate the extra effort! read more

Joe is sooooooo awesome!!!! The way he got the job done for my wants & needs was absolutely amazing. If I could give Joe a 10 I definitely would!! He has a customer for life! read more

I wish I could give ZERO. I came to pick up my friend who's suv broke down at 6:08pm on a Saturday. He got a text confirm for 7:32pm. I got there around 7:20. He called at 7:42pm to check status. They said the driver was running behind because of a previous request. So new time was 7:57pm. At 8:15pm he called again. Now the driver was getting gas for his truck and would there in 15 minutes. At 8:40 he calls a 3rd time and they say he is Rt 32 (where we were waiting). We gave up at 9:00pm. Three hours to wait for a tow on a clear Saturday evening with no known natural disasters is an indicator of a POORLY RUN BUSINESS. I would rather listen to Donald Trump lie through his teeth than take another poor excuse from this company. read more

My roadside assistance program arranged for Priority towing to pick up my car. Brian came in less than an hour. He was friendly and efficient. I was very pleased. Thanks! read more

Curtis was very friendly and got to us quickly when my car broke down on Interstate 70. He took my wife and I to the dealership in Frederick and offered to give us a lift to a more convenient place to wait for my parents to pick us up. This is the best experience I've had with a towing company. read more

I Had a flat and called for roadside help. Cleo came by, changed my tire and even ensured the spare had proper inflation. He was polite, efficient and knowledgeable. Thank you Cleo. read more

It sucks when your truck breaks down, it sucks even more when you have to get it towed. Thankfully, Bill from Priority Towing came through and took care of everything. He was quick, professional, and a overall cool guy. He made the whole process suck less. So thanks Bill. I definitely recommend Priority Towing! read more

Mike came to our rescue yesterday when our car broke down...on a major road, middle of the day, AND with all three kids in the car. He was quick, professional, helpful (concerning a mechanic), concerned and friendly. Thank you for providing the best towing service we've had. read more

My rear tire blew out while driving on Route 32 West. I notified GEICO via their Emergency Service app, of the incident. Within twenty minutes Priority Towing and Recovery appeared to change my flat tire. The driver noticed my space tire was flat, and immediately placed air into it. The driver replaced the blown tire with the space tire. Please note this was performed while I parked on the left side of the highway, and cars speeding by. The driver remained calm and professional throughout. read more

I blew two tires out on 70W. It was a very scary time for me and I was pretty upset. I called and spoke with Myah. She was wonderful. She was very calming, professional and thorough. She set expectations for me on what would happen. Our call was disconnected during our conversation and she immediately called me right back. Great customer service!! Marty came to get me on 70. When he stepped out of the truck, I immediately felt better. He assured me he would take care of me. He told me to get all of my things and go set in the warm cab of his truck where I would be safe and he would take care of everything. Wow. What a breath of fresh air!! Marty and I had a lovely conversation on the way to the service center. Marty sincerely talked about how concerned he is for everyone's safety in situations like this. Myah and Marty brought sunshine into a difficult situation and I appreciate them more than they will ever know. Five stars isn't enough for this review and I would recommend this company to anyone. read more

I had the pleasure of using your service yesterday when I had to have my Audi towed from Columbia to Annapolis. Nick is an exceptional person. His kindness, professionalism and warmth make a terrible day very tollerable. This man deserves a raise. He was prompt, courteous, professional, and very gracious. What a wonderful experience for a terrible situation. Your personnel were all very honest with arrival time, very pleasant to work with, and very understanding. Thank you Priority for a job well done! Jean read more

This company is horrible! They towed my car to the wrong place and then could not tell me where it was. They need to work on their customer service skills. If you use this company be very weary and specific on where EXACTLY you want your car to be towed, if not they will drop it anywhere and forget where they left it. read more

Klye and pam were wonderful. they provided great service and i would not hesitate to recommend them to my friends and family. If you need someone to do a great towing job, call priority. read more

Amazing service. Tanner W. was extremely helpful and was able to resolve my issue in a timely manner and safely. I waited less than the estimated time for assistance to come! Highly recommended!! read more

Great service! Had a flat tire. Jason came and towed my car in less than 10 min. Took me to the tire place and explained my situation which helped me out a lot. Great service and the tow driver Jason was very professional and helpful. Would use this service again. read more

I used my Geico Roadside assistance for a jump, because my battery was dead. Cody came earlier than expected, got my car running in all of 30 seconds, and let me know exactly what my issue was. He also let me know I didn't have to buy the most expensive battery. Thanks! read more

Cody provided a fast flat change - excellent job!

Curtis did great job with arriving way before time and very friendly and professional.

My insurance company contacted Priority Towing for roadside assistance after my car got a flat tire on Rt. 100 on my way to work. I was told the response time would be between 60 to 90 mins. However it was almost 3 hours later when the towing company bothered to show up. My car was nearly towed by the county police for being left on the side of a major highway for 3 hours! Then to top things off they argued with me when I filed a complaint at they actually responded in 90 mins! I have proof from the County Police towing documents that were placed on my car at 11:48 when I called at 9am for help. Worse towing company I have ever dealt with in my life. DONT NOT USE THEIR SERVICE - ABSOLUTELY AWFUL. read more

This is the fastest service I've ever gotten with a tow company and the driver, Steven was extremely friendly and helpful.

No stars! Never posted any negative review before,but this experience with priority towing needs to be posted. tOW TRUCK DRIVER VERY OBNOXIOUS AND RUDE. It's a long story but I promise you I was not rude in any way. He had a young trainee with him. My car has been charged a few times this year after months of trying to get an electical problem fixed. Thank you Neubaurer's Ellicott City. Basically, he told me this was a A B conversation and when it became a C he would let me know. Then he closed the hood,told the young man this woman doesn't want her car charged today. Turned and left me in 100 degree weather . I have notified Geico and everyone else I can tell. I know some will say there's more to story but i promise you i did not deserve this treatment. Guardian Angels towing came out to help me, Only High praises for professional, efficient service. Vickie Ethridge, read more

I could not let another day past without out saying Thank you, Thank you, Thank you Dave for the above average service you provided to me on 4/26/16. While riding on Highway 32, my rear passenger tire blew-out. I had no idea where I was, as I exited a pretty suburban area. Dave found me, and helped me with my tire. He was extremely pleasant, helpful and eager to help in anyway. You are the BEST Dave. Thank you!!! read more

Great service today from Priority towing. The technician Tyler arrived within the estimated timeframe, he treated the car with care and was polite and professional toward me. Though I was able to stay with my car as I waited, Tyler said he would have picked me up at a separate location if needed, a service that not every towing company provides. A very customer-focused business. I would recommend this Priority to others and will certainly call them again should the need arise. read more