I had Aqua Harmony Drain and Acid Wash my pool today (April 10, 2026). We have a PebbleTec finish…read morewith blue and green pebbles. After a few years, the pebble colors tend to fade out due to hard water deposits. After the Acid Wash I could see the pebbles looking colorful and shiny again. Aqua Harmony was great from the initial call to schedule, and workmen were right on time (for draining yesterday) and the acid cleaning today. The technician that did the cleaning today was Zack. He is a very polite individual and consciences about his work. He made sure I was happy with everything before he packed up his equipment. Then I called Joe in the office to inquire about how I am supposed to pay. Joe was very helpful during the initial call to get the work scheduled. And he was very helpful today, and asked me more than a couple of times if I was happy with all of the work. They truly want to do a good job and want to make sure the customers are happy. The next time I need to acid wash, or need any equipment repairs, I won't hesitate to call them for help. I am very happy with their work and with the quality of their employees. And I would gladly recommend them to any family and friends that need any work done on their pool.

Service was outstanding. They arrived on time and were transparent and upfront as to the cost…read more Pool is already running 10x better. Great company.

This company is the absolute best! They are so knowledgeable about everything pool! They really…read morecare about their customers and are always responsive and amazing. I recommended them without hesitation!

I went through RNW pools for a pool repair project as a new homeowner. The pool I own is about 15…read moreyears old and looks like it was never drained or tiles cleaned of mineral buildup.. I'm sure we all know just how bad the water is out here in AZ, so you can imagine how unappealing my pool looked after years of neglect. Josh, the owner, was very responsive when I asked for a quote and came out I think the next day after I messaged him to look at my pool in person. He measured out the linear feet of my pool, answered questions I had about pool maintenance, and gave me a fair quote for the services I needed, based off pool size. I ended up getting my pool drained, tiles bead blasted, 5 loose tiles glued back on, gaps in the grout caulked, and starter chemicals added to my pool once it was filled with water. Josh even came by and vacuumed up the debris left in my pool from the days after poolwork. For the grout work, RNW subcontracted another pool company to come in to handle that task, and to be honest, I was not happy with the quality that pool company provided. But when I reached out to RNW about the subcontractor issue, Josh immediately made it right. Because of how professional, fair priced, and customer focused they are, RNW deserves all the great reviews and 5 stars on here.

They're Okay. There are pros and cons for me. I was charged $120 per month, which covers weekly…read moreservice. Most of the time, they were in and out of my backyard in under 10 mins, putting chemicals in and emptying skimmer basket and then leaving. Rarely, they'd skim the pool surface or use my pool scrub brush. I pay attention to my pool tools ans notice when they are moved, and also have cameras in my backyard.. The day they come for service was also not consistent. A couple times weeks were skipped if there was a holiday. It would have been nice if they came the day after or day before said holiday so that I'm getting my money's worth, on a month by month basis. On the plus side, they brought it their own pool robot to help with dirt collecting in pool until I was able to buy my own. They also answered some of my pool questions which was great as a first time pool owner. they even took the initiative and set up my pool vacuum when I left out the new box in my patio, which I appreciated. So, like I mentioned in the beginning of post, this review is mixed, hence the 3 stars.

If you want a good quality pool clean at reasonable prices then this is the place to go! Great…read moreservice friendly staff and workers. Everything you'd want in a pool cleaning company they have! I will definitely continue to use JS services.

The knowledgeable staff provided water testing, analysis and products to purchase when my pool pump…read moreneeded replacement. It would be several days before pump could be fixed, and Leslie's provided excellent recommendations to keep the pool algae free in the interim. Highly recommended with great appreciation!

Had questions about what to do with my pool. Water is horrible in the city. Robert helped me with…read morewhat I needed. He didn't oversell, just gave me advice to make my own decisions. Great attitude and very helpful. I sat and talked with him for a few minutes while he multitasked, helping another customer and cashing out another. Thanks Robert !! I will be back.

This guy would not even provide an initial phone call to go over what he provided, how much it…read morewould cost or when he would be there. He provided a test saying leave the gate unlocked and he would be there. I do not always get my emails or texts so i missed the text but the gate was left unlocked. He said 80% of his business is thru text and if the text did not work we should go eperate ways. That would be fine if I would have had an initial call. A call does not take up that much time to call. I would not recommand this guy. His wife acid washed the pool and she was professional and provided excellent customer service.

Had the service for two months. During monsoon season I had alot of dirt get in the pool. Asked…read moreChris to vacuum the pool and he told me it was broken. Next service appointment asked him to vacuum the pool again , he said he would get all the leaves out as usual. Explained the pool looked brown and that I would get the pop up gear box serviced on the coming Friday. Didn't hear back from Chris for a week. When he did respond he stated he was no longer going to service my pool. He literally quit because I asked him to Vacuum the pool.

When he shows up to service my pool he throws shock treatment in the water all in one spot every…read moreweek. He doesn't sweep my pool, vacuum it or skim the water. We pay for the service every month through our rental agreement and we expected to have a nice looking pool for the summer in order for this to happen I have to go out there myself a sweep and vacuum the bottom of the pool. I didn't know know that paying for something meant you still had to do the work yourself. I have asked several times for him to sweep the bottom of the pool in which he said I'll be there tomorrow to tend to the pool and then again on the normal day. He never showed up for the extra day promised and only poured the shock into the water. Horrible service and not worth the money.

Very professional, quick to respond, and resolved my pool issue quickly. Highly recommend this…read morebusiness for any of your pool needs.

Amazing job and customer service. Naomi was quick to come out and quote and complete the job…read more I would highly recommend this company. Pool looks amazing!!

naomi and her crew did a great job on my green pool. acid wash, cl2 wash,chemical adjust,and…read moreservice better than any.

I was sold a pool pump by your store in Maricopa, Az The…read morepump was below code and a illegal to install since 2012. I was charged $835. It is listed on Ebay for $599. I was charged $200 for labor but time worked was not listed. It took me 3 months to have him send me the receipt and after many attempts never got the warranty. At the time I was getting ready for a hip replacement and my wife was on disability. I am a 72 year old senior with his first pool and feel I was grossly taken advantage of.

Had a heat pump installed on our pool. We've had multiple problems with it. We paid $8800 and it…read moredoes not work. It turns out it was not installed correctly per manufacturer requirements. Anthony installed it and has had the worst attitude and cannot seem to get it working. He also redid some of the plumbing and there are 3 leaks. I wish I could post our conversations here because it's beyond frustrating. We got a quote from another company and to redo the plumbing part that Anthony did is going to cost $770. I don't yet have a quote on installing the required valve.

David came out today because my robo vac was not working properly. It would get stuck along the…read morewall and not move, requiring me to continually move it, only to have it get stuck again. He tore it apart and one of the wheels fell off. One of the reasons it wasn't working. He went out and got the part, came back, assembled the robo vac again and it's working fine. He also checked my water and showed me how to operate the timer and emptied out my filter basket. All of this for an extremely reasonable price. I'll be sure to call him again for my pool needs.

David does a great job at a great price. I would recommend his services to anyone!read more