Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I recently switched from a company I have been with since 1972 , went over to Spadafore. They are…read moreso friendly, easy to deal with and delivered the oil on time. I could not be happier with this Company. They are local and are much better at customer service than my previous oil company. I would recommend Spadafore Oil.

The Best Oil & AirCondishing, Affordable Oil prices, Outstanding products and services, Love my…read moreNew Air conditioning units. Keep my Room's Cool , Energy Saver. So if you want to be really Sticky this HOT, HOT, SUMMER. Call Spadafore, Best in all of NewEgland.

I really appreciate Cleghorn Plumbing & Heating for being such a great company and my go to for…read moreemergencies and concerns. I highly recommend them! Ever since owning my home, Cleghorn Plumbing and Heating are my first choice when I have an issue in my home. They are extremely nice and efficient. You are in good hands when Valerie answers your call. She's very understanding and patient. Eric has serviced our plumbing a few times. He's great and does the job quickly, efficiently and expresses any concerns for the future. Carl and Cody just serviced our heating. I called and they came over within 30 minutes. They discovered a gas leak solved it immediately and saving our lives! I totally appreciate their service.

We use this company exclusively for our plumbing needs. When we purchased our 100 plus year old…read morehome in 1999, it had some plumbing challenges. Franny and his company were recommended to us. We have been grateful for their fast, efficient and effective ever since. I really don't ever want to be forced to call another plumber. This is not Cleghorn Oil!

I recently had Todd owner of Schuster plumbing and his long time plumber Gary; do an emergency…read moreresponse; on a major drain leaking into my cellar and they were great; a quick resolution and repair. Thanks, Todd.

These guys are the best. Todd and Gary are extremely prompt and helpful. I can't believe how…read morequickly they were able to come out for our most recent emergency. They are so reliable, easy to work with, and expert at what they do. We are so incredibly grateful for their help at very reasonable prices, especially for such speedy service!

Great service and pricing. Very prompt with delivery and their follow up for future deliveries are…read morealways spot on. they call and I usually have just under 1/4 of a tank. Dan and his family are friendly and support our community in many ways. We have had issues with other oil companies that delivered higher mixtures of bio-fuel oil that caused major problems with our burner. Never an issue with deliveries from Thomas Fuel. they even helped us correct the issue we had without asking us or any cost. Everyone in Lunenburg please support all of our local businesses like Thomas Fuel.

We have exclusively ordered our heating oil from Thomas Fuel, for almost 30 years…read more Why? The service is excellent. In 1990, we were renting & had never ordered or used oil for heat. I had $100.00 to buy the oil. At the time, the cost was about $1.50 gallon. No other local oil company would deliver, they all had a 150 gallon minimum. One company acted like something was wrong with me, the lady said "It's only $50 more that we require" SMH as some people don't comprehend when I say I only have $100. Thomas Fuel was the only heating oil company who would accept & deliver my order of $100.00 and did so the first thing in morning, on next day. We bought our house about 4 months after our $100 order & have been faithful customers to Thomas Fuel. For the additional $50.00 required from all the other oil companies, they lost out 29 years of a loyal customer. Thomas Fuel is great, delivers withn 24 hours & has always been considerate to us. We will never order heating oil from any other business. Thomas Fuel has been, and continues to be, the best dependable & reliable Oil Delivery Co. in the Fitchurg, Lunenburg, Leominster Area.

Really easy to work with; friendly and efficient. Troubleshot problem and resolved without…read moreexcessive cost or time. Worked to solve/resolve problem and not sell me something I didn't need.

Great customer service. Did a great job installing my remote start and explained everything well.read more

We had a problem with our heating system and needed a a new circulator pump. The company sent us…read moretwo excellent, professional and friendly technicians who did an amazing job...Arden and David!!! They did an great job and left our basement in pristine condition. So very knowledgeable and explained every detail. We also had the pleasure of meeting Sam a few weeks later on a follow up visit and he was so friendly and amazing also. We highly recommend this fabulous company!!!

We just had a mini split installed in our new sunroom. Eric came out quickly and early in the…read moresummer to give us a fair quote And we were able to schedule our install easily. The installation was done this week by John and Sam( I think). The guys were here two days, starting early. They were friendly and professional. They seemed to work really well together and worked happily And pleasantly. They protected my floor with a drop cloth and cleaned up well when they were done. They were responsive and returned quickly after the electrician's part to turn on our new unit, check its function, thoroughly explain its operation, and answer all of our questions. I would use this business again if the need arises and I fully recommend them.

Seriously I cannot say enough good things about this company . In times like these where fuel is so…read moreexpensive and the cost of living is soaring, one of our biggest concerns is how to heat our homes. I have been a customer for many years and times have not always been easy. It is a no-brainer to me to stay loyal and promote this family and how they run their business. They are not some stranger pulling a shift and you a faceless customer. They have the highest professionalism on all levels from the office to the delivery. If you are looking for a fuel delivery company with the best prices,quick deliverys and business owners who actually care about their customers look no further than Twin City Fuel .

I moved a few years back and got an oil company that had the best prices for new customers. They…read moredidn't however have the best service. I called twin city fuel this morning and they were able to assist me courteously promptly and efficiently.Debbie was very helpful and pleasant, I am happy that this is a locally owned company owned by a woman and her family. Happy to support this local business!