I have been to many Drybars and this location is fist class with the service they provide. I have…read moretaken my 78yr mother here 2x and each time they have been so accommodating with her. She can be a very difficult customer. Each time she goes in unhappy but leaving very happy and with a smile on her face. The amount of care they give to her while listening as well as understanding her requests is remarkable and makes this our go to place to get her hair styled anytime we visit Scottsdale! Thank you ladies for accommodating my mom

I made a last minute appointment for a function and was greeted by quite friendly staff. The salon…read moreis bright and just gives you a nice start in the morning. My stylist Nathalie had magic hands. The scalp massage was heavenly! I just wish I knew there was an extra charge for it. There is plenty of parking around . I definitely recommend making a reservation as they are quite busy.

I had my hair and makeup done by Amber at Blo this May and I could not be happier! I came in a few…read moreweeks early for a trial, Amber looked at the pictures I brought and did a great job creating what I wanted. She made a few changes based on my feedback and it came out so pretty! Then she did my makeup and for such a young woman, she is incredibly talented. My sister came with me and had her makeup done by Vanessa, she also did a fantastic job. The scheduling was easy, cost was extremely reasonable and the work was top notch. I will definitely be recommending this shop and Amber 100%.

Set in a busy shopping area, we were dropped off as I did not want to have to try to find parking…read more Made an appointment for two people as we needed our hair done for a wedding. I made the appointment a month ahead of time over the phone and we checked in with ease. The staff quickly greeted us and we waited for our turn. The shampoo and conditioning felt so nice as they massage your scalp. You then choose which style you would like based on your length of hair from a picture menu. There were so many beautiful choices, but finally settled and chose one. From beginning to end we were pampered and loved our hair style experience, wonderful!

No idea what the quality of the service is like here, but if it has anything to do with the salon…read moreowner's character, it can't be good. Paula Kennedy is the owner of this establishment and this is how she speaks to service workers. She came in to purchase some lightener and color, but when I pulled up her account to ring her up, her name was not associated with the business account. I requested her cosmetology license number to continue with the transaction, as it is company policy to avoid selling to any unlicensed person, and this interaction ensued.

This was my first experience at a blow out bar and I left feeling amazing! Stephanie did my hair…read moreand gave me exactly what I wanted. I asked for long flowing waves and they turned out great! I then went to Tiffany for makeup and was a little weary because I have had some horrifying experiences getting my makeup done (not here!) Tiffany was absolutely adorable, made me feel comfortable and listened to exactly what I wanted. Highly recommend this place! Just about every chair was filled while I was there, and even though I only worked with two of the ladies, everyone that left there looked amazing. I don't think you can go wrong with anyone. Thank you ladies for making me look and feel amazing.

I visited the Drybar at The Phoenician while staying at the resort over Memorial Day weekend and…read morebooked a blowout before my birthday dinner. The location is incredibly convenient since it's right on the resort grounds, making it easy if you're staying at the hotel. They were very busy, which isn't surprising for a holiday weekend, but my stylist still did a nice job with my fine hair. My blowout lasted well throughout the evening, and I was happy with the final result. The only thing that surprised me was that I had mentioned I was getting my hair done for my birthday dinner, but there wasn't any acknowledgment of the occasion. It certainly wasn't expected, but it would have been a thoughtful touch, especially at a luxury resort salon. Overall, it's a good option if you're staying at The Phoenician and want the convenience of an on-property salon. The service and styling were solid, but it didn't leave enough of an impression for me to book a second appointment during the rest of my stay.

Unfortunately my last visit was not a good one, the service was missive at best and the put me to…read moresit at the very front without a mirror in front of me and no where to hang my purse! I specifically requested and paid for extra services who in my opinion were not worth the $15 up charge after everything was said and done! I will not be returning even though I had used their services many times before and felt it was a great business model for an individual looking for a quick wash and blow dry! It's always comes down to one thing that either breaks or makes a business " Customer Service" when that's gone so do the clients!

Scotty was such a find. He's a real diamond in the rough. He was so chill, so accommodating and…read moresuch a professional. He's a real artist that took my daughter's botched job and gave her exactly what she wanted. Pleasing my daughter is no easy task. Ask me, I know. But Scotty came through with flying colors. She can't wait to go back. She really loved him and her cut and style. Thank you Scotty for getting us in and being so patient with us.

Scotty! What a wonderful human being. They must call it "the fix" for a reason. I came in with just…read morehaving a haircut the previous day and it did not turn out how I wanted (different salon). Scotty was somehow able to get me in very quickly, completely fixed my hair and super fast too. He has such a good and contagious energy and I left so happy. There was a lady before me who left super happy as well. Thank you a million and I WILL be returning.

Great blowout by Angel!! He straightened my hair and it looked fabulous. My hair is wavy and frizzy…read moreand a lot of it. Scheduling was easy. Highly recommend!

I had a disappointing experience at this Drybar location that left me feeling really discouraged…read more I came in for a wash and blowout and requested the "Southern Comfort" style with as much volume as possible -- big, bouncy curls. I also explained to my stylist that I'm currently recovering from major surgery and was only four days post-op, which is why I came in for the service since I'm unable to wash my hair myself right now. My stylist was very sweet, but the service itself felt rough during the wash and blow-dry. When the blowout was finished, I was honestly shocked at how underwhelming the result was. There was barely any curl, very little volume, and my hair was frizzy and poofy rather than smooth and polished. It looked nothing like the style I requested or what I've received at Drybar in the past. Because I was already feeling lightheaded and exhausted from surgery recovery, I didn't have the energy to address it in the salon and decided to just go home. However, I called the salon shortly after leaving to explain the situation. Unfortunately, the conversation with the manager, Bailey, made the experience even worse. She immediately came across as defensive and cold rather than empathetic. She told me she would call me back before the end of the day, but I never received a call. During the conversation she questioned why I hadn't said something while I was still there so another stylist could fix it, which felt dismissive given the circumstances I had already explained. I understand that things don't always go perfectly with services, but the way concerns are handled makes all the difference. The lack of empathy and follow-through left me feeling uncomfortable and disappointed enough that I will not be returning.

Lisa, Lisa, Lisa!…read more Y'all, if you're looking for an amazing stylist, look no further. I'm someone who has done a lot to my hair over the years. I previously owned a modeling agency, and we were constantly changing hair styles and working with some of the best stylists in the world. After moving to the Sedona area, I had three disappointing experiences in a row--honestly, some of the worst hair I've ever had. I finally decided to make the trip to Scottsdale, where I knew I could find someone who truly cared about their craft. After doing some research, I chose this salon and booked with Lisa. In just one appointment, she completely understood what I wanted and delivered it flawlessly. With over 20 years of experience, she made what seemed impossible look effortless. She not only got me back to where I wanted to be--she exceeded my expectations. What I appreciated most was that she listened. Really listened. Then she combined that understanding with incredible skill and precision. On top of that, she's an absolute delight to spend time with. If you've been struggling to find a stylist you trust, I know how stressful that can be. Great hair makes such a difference, and we all deserve exceptional service and results. Run, don't walk, and book with Lisa. You'll be so glad you did! xoxo

I went to this hairdresser (Lora Moon) with very clear expectations: I asked for a lighter hair…read morecolor and face-framing layers. Unfortunately, the result was the complete opposite. My hair was colored significantly darker than what we discussed, and instead of the face framing I specifically requested, I was given a very blunt cut. When I reached out afterward to express my concerns, my messages were ignored. Eventually, I was asked to come back in to discuss the situation, but instead of taking responsibility or trying to find a reasonable solution, I was told there would be no refund, no recut, and no attempt to lighten or correct the color. What was most upsetting was the way I was spoken to during the conversation. I was told, "Who do you think you are?" and "What world do you live in?" I was also told that I did not deserve a correction. Mistakes can happen in the beauty industry, but what matters is how a professional handles them. I would have appreciated an honest conversation, an attempt to correct the work, or even simply being treated respectfully. Instead, I was left with hair that was very different from what I requested and felt completely dismissed when I tried to address it. Based on both the result and the way my concerns were handled, I would not return and cannot recommend this hairdresser.

I cannot recommend Xtension Envy in Scottsdale enough! I've been a loyal client for 6 years. Every…read moretime I leave an appointment, I feel like a million bucks--my hair always looks absolutely gorgeous! The quality of the extensions is truly exceptional, feeling completely natural and seamless. Beyond the stunning results, the environment is such a highlight. The atmosphere is consistently uplifting, and genuinely enjoyable to be in. It is such a treat to spend time in the chair; I always leave feeling refreshed and confident. If you are looking for top-tier service and a beautiful experience, this is the place to go!

So good, beyond accommodating, and great at what she does. The salon has a friendly and fun vibe…read moretoo.

Kylee Johnson did an excellent job on my hair. It was dried out from the sun so she did a great job…read moreon the color and low lights. Then a relaxing shampoo and head massage!! She is very personable and friendly. She will make sure you are happy before you leave the salon. The salon is extremely nice. You even get a real glass of ice water.

@Alicia, thank you for being so patient and attentive! You listened to my hair story since moving…read moreto AZ from MI, 7yrs ago. I really hadn't had a professional stylist since and you hit a home run! I briefly mentioned hating my color and you gave me a toner that I love. You cut my hair short as requested and it is exactly how I wanted it. I love the stacked bob in the back! My husband loves running his hands through my hair again. Thanks for that!

My scalp was SooOoooo happy! I really had to idea what to…read moreexpect- but it was incredible. Bella explained everything that she was doing, then took me in back and worked her amazing magic. It was such a treat, I will definitely go back.

My sister and I went for our first head spa and it was the best! Sydney took care of me and she was…read moreso amazing. She took the time to explain everything to me, was gentle with my scalp and was extra caring, as I'm 6 months pregnant. I like seeing the before and after of my scalp. I do wish they would take a little time to learn more about my current hair routine to make suggestions on what I could be doing differently. I heard a girl a couple chairs down get a full explanation of what she should be doing. The massage table was a little intense. I asked for it to be turned down and she did but I still didn't care for it. Felt a little claustrophobic for me and I think I was just nervous about laying on my back for so long. Totally a me thing not them. Loved the deep hair wash and the different oils and stuff she used. Didn't care for the complimentary drink options. We got a discount for attending a Yelp event there the previous week. That definitely helped make our decision to try it out because it is pretty expensive. 10/10 will go again!