I remember one of the worker was saying personally he will never sell a gun to me, yet I have already did all the paper works and everything.. the worst customer service who base everything on an emotional opinion, yet they have the audacity to talk about everyone gun right thank god it ran out of business read more

If yall want Scumbag salesman who don't know their *** from a hole-in-the-wall, and purposefully sell the wrong items to customers without warning them, then this is your store. I highly recommend you avoid this place read more

Recently purchased my first firearm. Had a good selection of handguns when I was shopping around and I was convinced on the XD9 at the moment. I love it and have been a regular customer on ammo now. I understand that they are busy during this pandemic and only have limited inventory but all the guys are helpful on what you need. P.s. their online shop is cheaper but limited inventory and if you can wait for shipping read more

PRK Arms - My XD9 from PRK with a buddy's g22 - Guns & Ammo Near Me - Fresno, California

This place is horrible. Bad customer service, rude, and they think they're superior to their customers. How hard is it to be nice and helpful which will then attract more customers. Guess they don't care or are just stupid. read more

This gun shop will sell you an upper in the wrong caliber and then the owner will curse you out when you try to get restitution. This is potentially life threatening stuff. Imagine if you were building a 300 blackout rifle and they sold you an upper chambered in .223. This is life threatening stuff. Avoid like the plague. 0/5. read more

My girl friend and my self recently bought glocks from this store. It was a pretty decent experience, but they forced us into buying about $600 in accessories so they could "stay in business" which i felt okay with. After we recieved our firearms, the only ammo they had available was reloads, at $1 a round which isn't cheap at all. So i bought 100 rounds to sight in with, and my girlfriend bought 600 rounds. We went shooting on some private property, i have two no fires, and multiple weapons malfunctions shooting these reloads. I believe it was from them being short on powder and not having enough kick to eject the shells properly. I fired all but ten rounds, sighted in my glock and have ten rounds for self defense god prevent... my girlfriend sighted her pistol with about 90 rounds as well and was planning on getting her ccw with the rest. However these reloads malfunction so much they are useless for anything more than shooting tin cans and getting pissed off as every 1-2 shots causes a malfunction. My girlfriend went down with her glock and reloads and asked them for a refund, they loaded her pistol in the back and fired one shot, said she has a limp wrist, and wants video evidence of the malfunctions.... in all my four years of service in the army, ive never heard of a weapons malfunction due to a limp wrist. Hell i have even seen iraq children fire ak 47s with zero weapon malfunctions, talking 5-6 year olds. Her daughter never had a weapons malfunction with shooting either. I wish they would put at least enough powder in their reloads to eject and camber a new round, instead of barely enough to get the lead down the 4" barrel.... read more

Where to begin. Well the staff is super knowledgeable and friendly. Walked in and they greeted me and offered to show me their inventory. I was only there to window shop as I was not trying to buy anything. Then Jeff the owner came out and started showing me their handguns as his staff was also attending other customers. I ended up purchasing one of Jeff's recommendations, colt 1911. I would definitely recommend PRK and disregard the negative feedback as they have proved them wrong. Thanks guys keep up the great work. read more

PRK Arms - Guns & Ammo Near Me - Fresno, California

The people who work at PRK Arms are all very nice and professional, and they are all very knowledgeable about everything there. I'm a beginner who doesn't know a lot about everything that entails guns, but they made me feel comfortable and they all were super helpful. read more

Great service, great selection, great prices! When everyone else was "out of stock" or "darn, you just missed out" or " we just sold the last one" they had more than enough. They answered the phone! Handled a busy store efficiently and with courtesy. Went above and beyond to make a novice feel comfortable and get me what I needed and offered suggestions when appropriate. THANK YOU, PRK! read more

It was a pleasure doing business with the fine gentlemen at PRK. They show their love for America and for our rights as citizens to own guns and defend ourselves. I bought a beautiful Glock 19 with upgrades that they installed themselves for me. Whole process was smooth sailing. I will be purchasing another gun from them shortly. God bless America! read more

Good selection, good advice and good customer service. Would be nice to be acknowledged upon entry but the staff is definitely knowledgeable. Nathan knew exactly what we were looking for and was able to provide us an excellent alternative. Would definitely recommend for anyone looking for either a weapon for carry home or just something fun for the range. read more

I bought my handgun on black Friday and when I went in to pick up my mp shield 9mm after the 10 days was up. I was given a check for the purchase of my firearm. On the 9th day, I called regarding an advertisement they had on their Facebook about a lower receiver and got into an argument with one of them (Jeff). Jeff and I got into a heated conversation over the phone to see if he would honor that price. He went off on me and did he expect me to sit there and listen, he'll no. No one would put up with that kind of disrespect and attitude. Called him today to see why I was refunded for the purchase of the firearm when it was already purchased and the 10 days waiting was over and the sales was final. He couldn't give me any reasons...Jeff wanted to be a badass over the phone and he got one. I'll be filing a complaint with DOJ and BBB for his poor services. Alot of people said PRK was a piece of shit place, I just had to find out for myself...lol..fk that place and f Jeff! Jeff at PRK is a piece of s**t with no customer service at all!!! read more

PRK Arms - here's how the owner Jeffrey replies to people. Now you know how bad PRK is and people were right about customer service.They are bad!!! - Guns & Ammo Near Me - Fresno, California

Great shop. People there go above and beyond to help people out. Good local store with lots of knowledge. Fred thank you for reaching out to me read more

Bad Customer Service. The sales rep were rude and were very condensing. Came here to do a transfer and it took an hour from them to even start it. read more

PRK Arms - Really, like seriously, unbelievable. - Guns & Ammo Near Me - Fresno, California

PRK has a variety of pistols to choose from, but I was searching for a Glock. I checked out prices of 6 other shops (including Brecos, Mayfields, Mcormicks...) and PRK had them beat by a lot. I'm unsure if I can display my savings, but let me hint that it was in the triple digits. They also stock a wall display of firearms that you may not see anywhere else in Fresno (and possibly the central valley). You will probably leave there drooling (especially you COD: Modern Warefare fan-boys). The staff are friendly and knowledgeable. They had no problems answering my questions, whether it was simple or complicated. Every time I went to PRK to do my business, it felt like everyone else who were there are loyal repeat customers who know they have something good going on. Give them a try, drool all over their toys... then go home preparing a speech for the wifey with an explanation on why you just bought a FAL, AR-15, AK47, and a SCAR. P.S. If she complains about those, it'd be a good idea to keep the Mac-10 out of her sight too. :p read more

Sloppy store with product all over the place, poor customer service that makes the store even less appealing, and ultimately a poor excuse for a gun store... you'll stand there til your legs go numb and they don't care about customer retention... they only have a store so they can buy guns under the store's name... only a matter of time til it closes.. read more

I wanted to share my short experience with PRK. I went to PRK during the whole "assault weapon ban" shenanigan last year. There was a line of customers out the door. It was jammed pack. I waited patiently and was soon helped by an employee. I asked him if they had a Colt le6920 in stock and how much. Well, they did have it in stock, but wanted $3000 for it. Jesus christ. I left and never returned since. If you are willing to price gouge your customers (especially during a time of need), then you do not deserve our business. I have purchased an AR15, two handguns, and 1 ruger 10/22 since I visited PRK last year. read more

Showed up last minute to ask for help with a new hand guard I needed to install and was helped on the spot with no hassle . They're extremely knowledgeable and very friendly , I would most definitely return ! read more

Came in wanting a Springfield XD40 with an Olive Drab lower. Not only did they have it but they practically matched the price listed on Buds Gun Shop online (which is the lowest I had seen). Transferring is a pain so they saved me a headache there as well. Extremely helpful and made the purchase a lot easier than expected. I'll definitely go back for my next weapon which will most certainly be a shotgun. read more

PRK Arms - Springfield XD40. Get some. - Guns & Ammo Near Me - Fresno, California

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Let me start by saying I'm a firm believer in the 2nd ammendment. The reason for said rights is not only for self defense but instead is part of the responsibility of all Americans to defend our country and community from all enemies foreign and domestic, and gives us the ability to defend our rights from those who seek to take them from us. Now let me tell you about this wonderful store. Thay have a very good selection and are extremely knowledgeable and helpful. If I'm having a hard time finding a particular ammunition thay probably have it. There is also a good assortment of accessories and targets. This is my preferred shop in Fresno and would suggest it to all like minded individuals. read more

PRK Arms - Guns & Ammo Near Me - Fresno, California

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Even though the staff is overwhelmed with new customers, they still took time to thoroughly explain all the specifications and necessary information to make me feel comfortable with my firearm purchase. Everyone of the staff members is friendly and informative and it makes for a great environment. They also have inventory that you would not see in your basic outdoorsman store. Great place I absolutely will not purchase a home defense weapon from anywhere else in Fresno! read more

Completely different experience this time than last time around. Other than the lag time standing at the counter before we were acknowledged . Our experience was totally different . We were two gun savvy women walking into this man cave, yet unlike last time there were no raised eyebrows, posturing or minimalizing our intelligence . My daughter is a pilot and I am a real estate broker we have both respected and been well-versed on guns since we were kids. She was California State Trapshooting champion in 2003. They knew none of this and we were treated with equality and respect by Nathan. Not only was there a very large assortment of handguns both for self defense and hobbyists but the prices were much lower than most other places in Fresno. They had a plethora of semi-automatic rifles and very knowledgeable about the types of ammunition. I actually went in there to try to make a decision about a conceal and carry weapon and was able to make my decision thanks to Nathan showing me the benefits of a Sig P-238. Would recommend them very much and next time I go in if they acknowledge me standing there before 5 minutes time passes they will get 5 stars. read more

I was searching for a Springfield XD Tactical pistol and PRK beat everyone's price. The staff is very friendly, patient, and knowledgeable. I live in Modesto but work in Fresno sometimes and I will never shop anywhere else. My shopping experience was fun, painless, and quick. I was helped by many different people but John was the main guy that ordered the gun for me. I will be going back to PRK for my next gun. read more

For a first time buyer I definitely recommend. The guys were super helpful, knew their stuff across the board even for someone who went in and wasn't exactly sure of what they wanted. The guys even helped get a discount on my purchase by letting me know the specific item I wanted would be cheaper purchased through their online caTalogue. Reccomended highly. read more

Shitty people with shitty customer service. Waited over 30 minutes to ask about lower receivers and they were all oblivious to me. Will never come back here ever. read more

I went in on three separate occasions. They have ignored, cussed out, and blatantly disrespected not only me but my own Father and one of my very close friends. My friend ended up buying a gun from them, mostly because he has no dignity or a solid backbone, and my Dad has bought a few from them in the past(but never again after our last visit) and I myself refuse to give my hard earned money to a group of people who don't deserve my business. I ended up going to Majestic Jewelry and Loan Co by club one casino and discovered they can order almost any handgun at a decent price with excellent customer service! I actually saved money on a brand new gen 3 Glock 22 they special ordered for me. If you need a handgun and know exactly what you want I strongly recommend checking them out first. I literally couldn't be happier and will be buying more from Majestic. read more

Great guys, good service. Solid deals or they will atleast point you in the right direction. Would buy from them again or inquire their opinion and highly recommend them. They know what's what and why. read more

Guess they read Yelp also: replaced lower with new- still had to wait 10 days 'cause " new serial number"- but it's the law...new one worked perfectly- matched with BCM 14.5 upper--- perfect zombie remedy- read more

Really helpful! Customer service was great, i would recommend for everyone to check it out. I'll be back for A Colt AR-15

excellent C/S Eli represents the best in making sure his customers are informed, accommodated, and provided with professional expertise. I would recommend any one wishing to purchase firearms to choose PRK ARMS period. read more

Bought my last several guns here. The prices are fair and they set you up very well. they have the biggest selection of guns in the fresno/clovis area and are always stocked up. the guys and gals working there have always been helpful to me. id recommend the shop if your looking for those unique guns at a fair price. read more

Great prices and great selection. You may have to wait a little while to get help but that is due to high traffic of people from what I noticed. Most people are not window shopping but buying and picking up guns(takes time so me patient and don't go in a Friday afternoon, it gets packed). Very helpful and knowledgable staff, I recommend read more

Went to the Visalia location. Service and selection was excellent. Even though it was my first gun and I had a lot of stupid question they were patient and respectful. It was busy and a lot of potential customers were there, but they gave me the time I was entitled to. I purchased a Sig Sauer and they walked me through the paperwork. And if my sales rep didn't have the answer to a specific question they took the time to go ask someone. And I agree with the other post on it being busy. I went on a random Friday at noon, and I was there for a couple hours looking at everything, as well as doing the paperwork. Over a 2 hour period, on a Friday I saw probably 20-30 people come in at some point. Most were just looking with only a few buying. But everyone was very nice. read more

Walked in to PRK today ready to spend money. Saturday is probably their busiest day so it was no suprise their store was packed. 2 lines with about 8 to 9 people per line. That's not counting the endless amount of people coming in with appointments- they go to the front, obviously. After 45 minutes in line, I walked out without even getting close to the counter. The reason?? They only had 2 yes 2 employees working...what a joke. I imagine the 2 grand I was going to drop along with the money from the others who left without being helped could have funded another 3 or 4 employees for the day. PRK is poorly managed and as a result lost my business and many others. I feel bad for the 2 employees working as they don't even have time to catch their breath. Classic case of profit over everything else. read more

Went by PRK today to see if they carry Ruger Vaquero single action in stock because Ruger listed them as a dealer. What a mistake and waste of gas. They didn't greet me and there were three employees and two customers in the entry area. When I inquired about the gun they were prompt to let me know they don't and won't carry in stock because it is special order only. I asked if there was anything similar to the feel of the Vaquero and was told they had two Ubertis. They handed me one and said not cock if or fire it. When I opened the gate to visually clear and roll the cylinder their employees got rather rude told me not do that. When I explained I was visually checking the gun to verify it was unloaded I was told even more rudely that all of their guns were unloaded. PRK - I don't care if you can swear on a stack of Bibles that you have never even had ammo in your store, I am still going to verify a gun is unloaded when it is handed to me. Very glad that I told them that because they jumped on me about spinning the cylinder I didn't think they were the place to do business. They agreed. I left. Total time spent in store - 2 Minutes. Knew I should have gone to Brecco first. Good luck and good riddance PRK! read more

Very rude, big headed, over priced operation. Also you have to make an appointment to pick up your firearm. Super obnoxious and just plain rude. Will never buy anything from these dirt bags. read more

Don't waste your money. These crooks had an AK of mine for over a year and tried to sell themselves as AK gunsmiths. Total BS. All I got back was a disassembled gun and no apology or refund. Bunch of crooks! read more

Nothing drives me more crazy than to stand in store and after 5 minutes not 1 person behind the counter can acknowledge you're there. Granted they were all helping customers but just say hello we'll be right with you. Terrible customer service. there's so many gun stores around Fresno/Clovis, try someone else. read more

I've been in this place when the line is out the door and when there are 3 people in there, and it's all the same...wait, wait, wait to be seen. These guys are so far over their heads it's not even funny. It's pretty clear they like guns. After that, I'm not really sure what they have going for them. They would rather wait on customers who have no money, than a customer that's ready to go, and begging to be looked at. Hey, look at me, I have a credit card, look at me, over here!!!!The line is out the door, and one of the kids that's working there would rather show a couple of fat chicks an AR, than take my money. Right, like the fat chicks in the Wal-Mart clothes have money for a tactical weapon, or any desire to use it. Don't get me wrong, fat chicks have a purpose, but keep them out of the gun shop. It's really too bad because their prices are pretty good and their selection is pretty good as well, but good luck getting "seen" by one of the staff. I'll spend a little more money somewhere else and get what I want when I want it. My time is too valuable! read more

Day 13 of the 2015 new year still no response from the PRK's at prk arms the still have my gun and my money. They still refuse to communicate with me to resolve this matter. looks as though we will have to settle this in court. for all you gun enthusiast out there, this is the worst gun shop to do business. Shop ALQUIST ARMS in TURLOCK, CA the best prices and customer service well worth the look. The PRK's at prk arms are the worst. read more