Pro Am Collision &amp; Mechanical

(1 review)

We are very impressed with the quality of work done at this detailing shop. We brought in our 2019…read moreBMW X3. We had them apply the ceramic coat and had an Xpel clear Bra applied. It turned out fantastic. Working with both Evan and David is not high pressure even though you want all the services. I wish I would have brought all my new vehicles to them. I see us bringing all our new ones there. We had a friend recommended them and it was a sound choice.

From the owner: We established Original Auto Styling to bring high quality, reliable detailing and visual…read morecustomization services to Southwest Michigan and the surrounding area. We strive to provide a service that isn't like any other with convenience and trust at the forefront. The bonds we've built with our clients has really set us apart from any other detailing and styling companies in the area.

Gerber Collision & Glass

4.4

Mark took care of my car, he did an amazing job. There was a big dent in the side and we were told…read moreit wasn't able to be fixed at previous shops, but he fixed it without asking him too!

Wish I could comment on the work that they did, but the insurance totaled the car. I can comment on…read morehow helpful they were. They were quick to get the quote into the insurance company. It took the insurance company forever to get back with them. I checked in at one point and they were surprised that I had not heard from insurance. They told me, without telling me directly, that needed to contact my company. Who knows how much longer I would have waited if they didn't let me kind of know what was going on.

Tony Betten & Sons Ford

2.9

(40 reviews)

Was told a truck was near perfect from Salesman TIm. The truck was a 2024 GMC Denali with about…read more40k miles. I called and asked how the body was because that was my main concern. I arrived to a truck that had at least 10 different issues with the body. To say the least I was very sorry I wasted my time for the 30 min drive. Then the next day I get text after text about how good his deal is which is crazy because I wouldn't buy that truck ever with all the issues with the body.

Call Ben Gardner at Betten to be treated like family. He held onto a very specific 2026 truck…read morewithout a deposit or knowledge of us until we returned to Michigan to test drive it a month later, Wow! Thank you Ben!!! Randy & Kim

Caliber Collision

4.1

(35 reviews)

Customer Service was awesome! My car was done earlier than I expected;and my Car looks great…read more Thank you Caliber Collision!

Worst experience! Horrible customer service... 0 Stars. I can't give them more than zero stars…read morebecause they never even got to do any work on my car. My insurance company told me to take my car in for an estimate. I drove it down there that day (six weeks ago) to get the estimate. The only thing they would do is set an appointment for an estimate, six weeks out. These clowns recently bought out an amazing local, community-minded body shop (CarStar). We used CarStar a few times over the years. You would drive the car in - they would send someone out to take photos of the damage... a few hours later, they emailed you and the insurance company the estimate and scheduled the work. Caliber makes you wait six weeks before they can even look at your car. After waiting six weeks, I am told, "Oh, your insurance company "usually" sends their estimator out to take photos and approve the repair. I explained that my insurance company was the one that told me to bring it into them in the first place. The receptionist explains, well - our Estimator Bill handles the estimates with your insurance company, and he says they have to come out. So call them and have them come out to look at your car, and then we can schedule a repair. I waited SIX WEEKS for this lazy crap. I called my insurance company back - they told me in no uncertain terms that they would work from the repair estimate from the body shop. Great - I'll do that, just not CALIBER. So much for trying to support my neighborhood business. I will find another - more reputable and customer-oriented shop.

K&M Dodge Collision Center

(2 reviews)

Let me say this is for the service department Jon in service has done a phenomenal job…read more I recently moved here from California and this place is a night and day difference from my previous dealer. Diesel service isn't cheap but let's give some perspective I had a oil change 12 qts and 2 fuel filters changed and the beat old dealers price by 80 dollars and my old dealer the oil change was free I paid the difference on synthetic I had an alternator problem which was covered under warranty john made sure I had a rental it took a second visit which is fine sometimes electrical can be tricky I had to travel outside of the state I am in the military john had the truck waiting for me at my work ready to go and even offered to send a shuttle to my house which is 30 miles from the dealership I am having aftermarket cab lights installed and during the process there were just not up to standard he made some calls to get oem lights and get it done over night and keep the price were it needed to be why not because they couldn't or wouldn't there were worried about wiring quality down the road That's what's important making sure it gets done right and for the right reasons and working to keep it on quote Oh by the way prepaid oil change they are offering is a heck of a deal you should check it out

Extremely friendly staff! I had a great experience selling my used car to K&M through the KBB…read moreinstant offer system. They offered me much more than another dealership and they got me in and out in 20 minutes with a fair deal.

Comstock Park Body Shop

(5 reviews)

Brian and his team are true professionals! Very responsive, courteous and perform quality work in a…read moretimely manner. I'd very much recommend them to anyone.

They did a great job on my car and provided excellent customer service. I would highly recommend!read more

Car Center Collision Repair

(17 reviews)

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

very communicative and helpful! speedy and quality work, perfect paint fix. highly recommendedread more

O'Neill's Body Shop

4.4

This place was awesome. Our car had about $4000 worth of damage done to it and they took care of it…read moreso well, you can't even tell I was ever hit. And they cleaned the inside and outside of my car to boot, which was such an added bonus and so deeply appreciated! The customer service was top notch as well. We highly recommend and will come here for every body shop issue in the future!!

Very accommodating for a last minute repair. Scott worked me in for a general repair even though it…read morewas not body work related.

O'Reilly Auto Parts

3.3

(3 reviews)

Yeah, this place is great if Evan is there, he's really knowledgeable really helpful easy to get…read morealong with if it's not him at the counter sometimes I'll just leave and come back when he's there.

Go to Alpine, my wife came in and bought some windshield wipers. She asked the person named Taylor…read morethat checked her out to put the wipers and and with a deep sigh he replied "I guess". She then just grabbed the wipers from him said never mind and went to Alpine where a very nice woman working there put the wipers on. It took her about 5 mins. Do better Taylor

Meineke Car Care Center

(21 reviews)

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

No Time Flat

(8 reviews)

I scheduled service to have snow tires put on my car. They were easy to schedule and the service…read morewas fast. Everyone I interacted with was professional, kind, and courteous. They are also storing my regular tires which is nice. They're great to do business with and I can't recommend them enough!

My front driver side tire kept losing air so I brought it in to see what was wrong. Staff were…read morevery friendly and responsive. I didn't have an appointment and they got me right in. Only took about 20-30 minutes to find that my tire had a nail in it and patch it up. Price was reasonable. Would definitely recommend!

All Auto Services

3.8

(16 reviews)

It turns out it was a CV shaft seal leaking (weeping) but was not bad enough to drain the trans…read morelevel down But these guys replaced CV shaft and the seal. Good turn around time.

Great service! They are very thorough and helpful. They explain things well when you might not know…read moremuch about cars at all. They really care about customers and it shows. Great value for wonderful service! I can't recommend them highly enough.

Rhd Tire

(32 reviews)

Great service . Well priced for the Grand Rapids area …read more They will try to fit you in if you have an urgent need . Overall been here many times and will continue to come back

I came into RHD with a nail in my tire and because the local dealership didn't have my tire in…read morestock. George the General Manager was not only helpful, but he had me in & out the door in no time! He was knowledgeable and professional taking care of my situation and providing helpful advice for the future of my tires. I HIGHLY recommend this team for service with your tires. Thank you George and team for taking care of the nail in my tire on a rainy day.

Midway RV Center

(16 reviews)

Called midway Monday afternoon, explained that I was traveling and far from home. My air…read moreconditioner cooling had flown off.. Spoke with Dave and he couldn't have been more helpful. They had the part I needed. He gave me directions to their shop and had it waiting for me when i arrived. Was able to sell to me for less than originally quoted. Can't thank you enough..made my travels a little less stressful.

WOW.... What a great group of people to work with. We were traveling in our Newmar 43 ft Class A…read moreCoach and while in Southaven, MI, one of our slides developed a problem. One of the metal brackets, under the slide, lost ALL six screws and was hanging down about 3-4 inches. Of course.... It's the weekend. This is an important part of the Coach slide and.... This is not good. On Monday, I called Newmar to find an Authorized Dealer. They suggested I call Midway RV in Grand Rapids... only an hour away and it's in the direction we were traveling anyway. Yeaaaa !! The Service staff were very friendly, and helpful. Scheduling with Dave, the Service Mgr, was pleasant. He said... I can't get you in at all today.. (Monday), but probably Tuesday morning, if you can be here by 8:30 AM. I said "Certainly". I then asked if they had room for us to "park & plug-in". Dave said "yes!". Perfect, we will see you about noon today !! We drove up Monday, parked & plugged in, very thankfully. Early Tuesday morning , they had us in and work was completed by 12:00 noon. They inspected both plates and fixed them !! And, we were back on the road feeling sooooooo pleased. Though we were not there to buy an RV.... I would certainly recommend them for RV Service.

Westsider Auto Glass Replacement & Repair

Prompt, professional and very convenient. Just needed a stone chip repair. Done in less than 30:00…read morecan't even tell where the repair was made. Awesome work, reasonable price.

John showed up at my home (Rockford) right on time and completed the replacement neatly and…read moreprofessionally. He was very understanding when my son was delayed in getting his car to my house for the repair and worked with us to still be able to complete the repair the same day. Thank you John!!

The Urban Wash

(1 review)

I booked the full detail package and let me tell you my car was extremely clean and the service…read morepretty good and the quality was top notch. Really approachable and very good prices . I will definitely be using his services again

From the owner: The Urban Wash Co is not your average car wash — we’re a locally owned, mobile detailing service…read morebased in Grand Rapids, MI, committed to making your car look and feel brand new without you ever leaving your driveway. We bring convenience, quality, and care right to your doorstep, using professional-grade products and techniques to deliver spotless results every time. What sets us apart is our dedication to detail, our customer-first approach, and our passion for what we do. We treat every vehicle like our own, whether it’s a quick wash or a full interior refresh with odor neutralizing treatment. We also offer pet hair removal services — perfect for pet lovers who ride with their furry companions. At The Urban Wash Co, we believe in being approachable, reliable, and bilingual — se habla español — so all of our customers feel welcome. We’re proud to serve our community with integrity and hustle, offering flexible scheduling, honest pricing, and a satisfaction-first guarantee. Choose The Urban Wash Co for a cleaner car, a friendlier experience, and the convenience you deserve. Your car will thank you — and so will your neighbors.

Valvoline Instant Oil Change

3.4

(10 reviews)

I went to Valvoline because my oil light came on, before my car was making a weird noise so when I…read morechecked the oil it was hardly any on the oil stick. I went into PANIC!! I pulled into an Auto Parts store and had it checked, to make sure I was correct, it was confirmed that my oil was extremely low. I had passed Valvoline on Plainfield at I-96 and whipped back to have them take a look at it. I was immediately approached by an attendant, I told him my problem, he said he was on lunch but he would speak to someone and let them know, which I watched as he did. I was told to pull in, and again I explained my problem. Ben was the person who helped me, he told me they would check for leaks and anything else they felt would resolve the situation. He said, "No leaking" it looked good but I did need an oil change (I knew that). I wanted to know the cost, considering I had spent $400 the day before for brake job!! (I shared that info with him). He told me he would "Top off" my oil, check fluids, tires and ALL for FREE! UNBELIEVABLE, at a time when the economy SUCKS and most people are going through 'Ticket Shocks' the word FREE was as if someone threw out a life line. I am a woman, who often feels taken advantage of at most car repair shops and dealer ships, what Ben and the other Staff did for me was Phenomenal !!! Not only did he "Top-off" my oil but he "Topped-off" my attitude, "Let's Help one another Get Through This". Thanks VALVOLINE!!

IF you have no other options.... but im done with their nonsense. going back to changing my own…read moreoil. they just cant be trusted. 1- they loose parts or dont re assemble it properly, and the whole time they are HEAVY pushing over priced parts on you. my last oil change they forgot the dipstick. AN OIL CHANGE PLACE LOST MY )(*(& DIPSTICK. BEYOND pathetic. Bring it to a proper mechanic if you cant do it yourself. cost will be about the same. and if you set it up right, they will do it while you wait in the lobby. AND they know what they are doing. Dont walk away, RUN away. RUN FAR, RUN FAST.

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Stephanie M.

6 years ago

I was in an accident recently, and the job that was done at Pro Am in fixing my car was superb. They got me in right away and kept me constantly informed of the progress with my car as I was out of town for the week. When I got my car back the whole thing had been washed and vacuumed inside. With the Corona virus they disinfected the inside and disinfected the keys. After the first repair, I had some electrical gremlins that rolled down all the windows and then shoved back the moon roof , sun cover... the tracked that down and also offered to drive me back home while they looked at that . Doug and Sandy and Josh are all personable and easy to work with and kept me appraised of the progress and found an item that I was not aware of. Also washed my car again when they worked on the electrical voodoo .. Great place, reasonable rates, excellent service. Highly recommend them. Stephanie McNamara read more

MickMary S.

9 years ago

I have had four of my vehicles here for mechanical repairs to collision repair over last few years and rate the business top end with professional care and work excellence! The owners are very helpful and go the extra mile to make sure their work is done right. Staff is great and shop excellent! They recently did work on friends car and turned out amazing!! read more

John M.

13 years ago

The work was good and the owner a real salesman but it was not timely. I felt like others were being pushed ahead of me. I also ended up paying more than the quoted price because of some added cost his from wrong parts delivered. read more

Paul S.

11 years ago

They made it easy to work with my insurance company and took care of all the repairs and had me back on the road with my car looking great! Would use them next time I do something stupid again. Thanks Pro Am read more

Matt T.

7 years ago

After another body shop totally botched our Audi they were able to correct everything and make the car perfect again. Highly recommend if you have a high end import. Great people. read more

Justin C.

12 years ago

Was happy with my car repair. Friendly customer service.

Pro Am Collision & Mechanical - autorepair - Updated July 2026

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4.7

Was unable to remove my prior review…read more Am working with Eds Body Shop as cost of repairs from a crash exceed Insurance value of car. Had added enhancements on car. Am looking for a detailed list of repairs to discuss. Or if Eds recommend second opinion.

So far the pervious posters review has not been my experience at all. Communication has been…read morehorrible. They have never called me. I've had to call them every time the truck was supposed to have been done and wasn't for some reason or another. Last week it was early this week. Wednesday it was tomorrow. Thursday it was tomorrow by 3. Today I had to call at 2:00 to make sure it was done and was told I could pick it up anytime before 3:00 because they were closing early. When I asked why they never called so I could actually make it there by 3:00 she claimed she had just then been told it was done. I really don't believe her this time. Every time I have called she was just about to call me. She did make arrangements for me to pick up the car on Saturday, but it really is the least they could do at this point. They have had the vehicle for 22 days for a $3,000 repair. In the end they did good work. Worked out the details and met us on Saturday to pick up the truck. Will I go back? I don't know. I sure do wish they communicated better.

Nightmare Racing

(2 reviews)

I have been taking my vehicles here since they opened. The owner has always been responsive, fair,…read moreand honest. Service is always done when I schedule and always available when I have been told it will be. For me, value isn't about the dollar amount. It's about how fast I can get in, how I am treated, how my issue was handled, and how easy someone is to work with. My time is valuable and knowing I am going to be given an honest opinion, a fair quote, and timely service, is what I look for in a Mechanic.

I had an amazing experience with Nightmare Racing. They were responsive, answered all my numerous…read morequestions, and were very honest about their findings and repairs needed on my car. I will absolutely be back for my future car needs! You guys rock!

Auto Source Of West Michigan

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(2 reviews)

Very dishonest! They had me do repairs that were not needed. When they said my car needed more work…read moreI took it to a second shop and the mechanic there was shocked! My car did not need a thing done and Will, the owner, was telling me he needed about $1000 to repair something in it. Don't go there!

This place is awesome. Our family was far away from home when a coolant line broke on our van. We…read morecalled all over and no one could/would look at it. Finally the local dealership suggested we call Auto Source. Not only did they look at it but the fixed it in under an hour and for under $100!! They were friendly and even put cartoons on the tv to keep our son entertained. If we lived in this area we would use them for all of our vehicle repair needs. Thank you to all the guys at auto source who got us back on the road to our vacation.

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We have used D's Auto & Truck Repair since we came back to MI 4 years ago and they never…read moredisappoint. Donovan has been a pleasure to work with to keep my maintenance up to date on my Toyota. They are honest and will keep you posted on any repair. I am very pleased.

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