This is the only pro shop I want to get a ball from. I knew nothing and could easily have been sold…read morean expensive ball my first time, but Spud recommended something affordable and it's been a great beginner ball. This is just the first of multiple examples where this shop has given good advice/recommendations even when they could have upsold. I love that my pro shop wants to help me succeed instead of just selling like others do. Additionally, the attention to detail in drilling and minding span has been a game changer. I had another ball drilled elsewhere but ended up selling it bc the drilling and ball were disappointing.

I sub for my wife's Thursday night bowling league, and after years of using house balls, balls that…read morehave been fingered by half of Plano, Frisco, Allen etc.... I finally decided it was time to get my own. I used to bowl seriously back around the time electricity was invented, in New Jersey so naturally I walked into Chris Warren's Pro Shop thinking I still knew everything. They were kind enough not to laugh. What impressed me right away was that they didn't treat me like a beginner, but they also didn't assume I knew what I needed. Instead of trying to sell me the most expensive ball on the wall, they started asking questions, how I bowl, what I used to throw, what I wanted the ball to do, what felt comfortable, even what colors I liked. Of course, I made sure to explain that I was once practically a professional bowler. "At one time." Now my biggest athletic challenge some mornings is getting out of bed. About an hour and fifteen minutes later, I walked in thinking I knew exactly what I wanted and walked out with a new ball, bag, and bowling shoes. Somehow Chris Warren's Pro Shop turned me back into a bowler. Now when I walk up to the lane with my own equipment, I stand a little straighter. Chest out. New shoes. New ball. I'm thinking, "Yeah, I'm the bomb." Then I throw the ball. Turns out the ball is excellent. The operator still needs some work. First night out: 175, 150, 165. Not terrible considering there may have been cobwebs on my release. But I looked good with my new ball. I also practiced another week while the wife was bowling and threw six games. By the end, I definitely felt more in control and could already see the difference having properly fitted equipment makes. I've also spent years joking about those bowlers who roll into the alley with two or three balls like they're arriving for the PBA Tour. I officially apologize. Because apparently I now need another ball just for the 10-pin. This is how it starts. Great job to Chris Warren's Pro Shop. Knowledgeable, patient, friendly, no pressure, and they actually listened before recommending anything. That's exactly how a pro shop should operate. Ball #2 will be ordered before the year is over. Just don't tell my wife I said that.

Best quality pool cues I even see in my 50+ years of playing and collecting custom cues, great…read moreshot-- great U S A MADE QUALITY You can design your own design...GREAT SELECTION OF EXOTIC WOODS !!

OB has the best cues ever! I have their break, play, and jump cue for playing and they are all very…read morewell made with great weight distribution. The cues are awesome as well but the customer service is great and everyone you talk to at their company knows what they're doing and sincerely want to help you. They have warrantees on their cues and the cues live up to all the hype. Their office is more like a warehouse so you shouldn't expect a nice showroom but they are still able to show you many of their products here and I came to pick up my break cue butt and had no trouble doing so.

Nice easy stop to grab cigars and chill or grab and go and keep up with the streets of downtown…read moretown McKinney. Atmosphere expected, light smoke in the air and everyday convos happening. You can watch others as they walk by and have no worries. I'll be back.

Great cigar shop in the heart of downtown McKinney. Nice selection of cigars and the customer…read moreservice was top notch. The owner brewed a pot of coffee for us at no charge and thankfully we signed up for their member account. My son's wallet fell out of his pocket while we were enjoying a smoke and the owner contacted us to let us know that his wallet was found. What sets this place apart are the customer service, decor and little touches, such as the mouthwash in the rest room and beverage options.

Absolute best in the business. They took great care of me…read moreand my needs. Honest and on time.

I brought this pool table from NFM. It's a very nice pool table. NFM used 5 star billiards to…read moreinstall the table. For the most part, they did a nice job. They did not install the felt around the bumpers smooth and has many rough areas. I called them many times before they responded to my calls. They set an appointment to come back to fix the problem. They never kept the appointment and they never returned my calls. I'm glad I did not spend any money with this company because their customer service is terrible. They deserve a (0) star, if I could give it to them. I know, NFM will take care of my problem because their customer service is terrific. I just hope they stop using this terrible company that called themselves 5 star billiards for installations.

Frodo and Goose from Universal Billiards came to the house to redo my pool table. Both men were…read moreprofessional and worked hard as they removed the old and replaced it with the new a warm, burgundy colored carpet. I want to thank them for a job well done, as they took the table apart, and put everything back together leaving the room, as clean as before they arrived. Job well done!!!

Had a wonderful experience at Universal Billiards! No pushy tactics were used on me to buy a table,…read morenone of that. I was able to browse around and ask questions if I needed to, definitely interested in getting my own table finally after all these years. I haven't lived in the DFW that long, as I'm from Florida. Being here made me realize having something fun at home is a must without the beaches around! Pool is something I always enjoyed, so I am definitely interested in a home entertainment investment such as this! The fact they don't pressure you makes me want to use this place more!

My glasses were recently snapped in half on the nosepiece via my toddler sitting on them. I like my…read moreglasses quite a bit and wanted to fix them. After finding Texas Gold Connection's website advertising eyeglass repairs, I called them and talked to a helpful staff member who said that they charge $55 (including tax) to weld broken glasses and normally have them fixed within an hour. I stopped by on a Friday afternoon, spoke to a helpful staff member, and dropped off my glasses. About 45 minutes later, I received a text notifying me they were ready. When I picked them up, I could hardly notice where the fix had been made. The staff was extremely helpful, friendly, and most importantly, they solved my problem at a great value. Highly recommended for eyeglass repairs!

Excellent customer service, fair price, and quality work. Couldn't ask for anything betterread more

Terrible store, I began to look at the flower and other offerings, and told the lady I was in the…read moremiddle of quitting nicotine- I asked her if I could tap one of the tester vapes, many of which were sitting on the glass cases when you walk in, while I looked at some flower to purchase- she told me no and accused me of potentially common theft of the tester device if she lets me puff one, even though they are right by the door when you walk in and I asked if I could partake.., needless to say I will never come back to this store - it's the only store in the area that's treated me this way- obviously they don't appreciate potential customers.

Awesome store. Best in Princeton. They have a huge selection for the size of the store. Halie was…read moreso knowledgeable and helpful. My new favorite store.

Great experience! I made a purchase this week and Chuck couldn't have been more helpful. He spent a…read morelot of time showing me some beautiful pieces and explained in detail about each one. He is very knowledgeable. I'm thrilled over the personal attention he gave to me. I am now an owner of some exquisite jewelry. I won't go anywhere else. Chuck has my future business!

Last week I met with the owner again to choose a gift of Diamonds. This is the fourth time I've…read moremade a purchase here and it just seems to get better every time I shop here! His knowledge, selection and fair pricing (which I find to be well below other jewelers) for high quality rings, bracelets and now a beautiful diamond necklace is top tier. He is always courteous and helpful in guiding me to the best choice for each occasion. Thanks again for making our celebration a Happy & Pleasant Experience! You are my Jeweler of Choice for Years to Come.