Pro clean carpet did an amazing job on my carpet .My carpet looks clean and much brighter .Great job and prices too .I will deftinley use them again and recommend them to anyone that need their carpets cleaned . read more

Joe Zoorob is a crook. My sister-in-law is his friend and she asked him to come over. He came over more than 24 hours after the basement flooded at my in-laws. My son and I removed all the water from the carpet using a shop vac and a rented Rug Doctor the same night of the flood. But Joe billed to be paid for the work we did. We set up our own box fans for the first 24 hours+. There was no contract signed, nor was one offered. He submitted a list of flood mitigation and restoration costs to the insurance company and set up shop: placed 3-4 blowers and one dehumidified downstairs for up to 5 days (took him less than 30 minutes to set them up). Two guys came to pick up the equipment and cut out the wet carpet and pad and hauled it away (less than 45 minutes). He billed for more than 5 hours work, and he tripled the number of equipment he actually used on the bill. My husband, children and I moved ALL of the furniture off the carpet and removed the doors, yet Joe billed for all of the work we did and became abusive when my mother-in-law requested to meet with him to discuss the bill. I don't know how he has any good reviews unless he wrote them himself. There's lots more...but you get the idea. Just check out his physical address listed on his website and you will find you cannot actually physically come in contact with him (it's a UPS store location. He has a PO box there). Even my sister-in-law refused to give us his address after he fraudulently placed a lien on my mil's house when my figured out she had over paid him by over $3000 and he was claiming she still owed him over $4000. He didn't show up to court this morning...but the judge issued a judgment against him anyway. She knew my mil did everything she could to serve him the papers. Save yourself the trouble. Don't use Pro Clean. I'm reporting to the state licensing board as well. read more

Fast friendly service. Made sure to take the proper steps to ensure no damage was done to our baseboards by the hoses for the machine. Appointment was scheduled for 2:00pm I receive a call at 12:30pm, thankfully my job allowed me the flexibility to accommodate the earlier appointment. Will definitely be using them again in the future. read more

If you want your carpets to look like new, make sure you call Pro Clean. They did a very good job on the whole house special. Cory even went out of his way to deep clean the edges and high traffic areas that get dirty faster. Cory knows how to clean those rough spots and edges. Just mention it to him, he'll do it right and ours look really clean as a result. Cory is very knowledgeable and professional about his work. He was also on time. If you want your carpets clean and the edgework looking better than ever, call Pro Clean and make sure Cory does the job! We will call him next spring. Thank you. read more

The Pro Clean team are awesome! Cory came in, explained everything, got to cleaning and in no time my parents carpets were clean and fresh smelling. It's now 2 days later and they still look and smell great! Thank you Cory and thank you Pro Clean for the great job! I'll be calling soon for my own carpets! read more

Our appt was scheduled 3 weeks in advance for 11:00. My husband took time off work to be present. The Friday before, my husband called to confirm the appt. It was the 4th of July and there was understandably no answer, so he left a message asking someone to call back whenever and confirm. At 10:45 today (Wednesday- the day of the appt), my husband called them since he never received back a confirmation call. They told him that they were on the way over. We waited. At 11:30, still no sign of them. He called again and was told that they were double booked and couldn't make it until 3:00. My husband ended up having to miss several meetings and got in trouble at work since he still had to be here until 4. Once here, the tech did a wonderful job! But we will definitely not be using them again and are very disappointed in the overall service. read more

Avoid this business at all costs. Not only were they 40-minutes late, but they did not do the service requested and then wanted to charge me extra (lots extra) to do what was originally requested. Joseph is incredibly rude and has no customer service skills. read more

Excellent service! Booked cleaning for my rental property last spring and they did an amazing job. Have them booked for Black Friday this year! read more

Pro Clean may be good at cleaning carpets but they are not good with water remediation. I hired Pro Clean to remove water and mud from my basement on July 24. They deemd the project complete by July 27. There was still mud everywhere. Futhermore, the moisture level seemed abnormal and excessive, according to my tenant. The manager in charge, Joe, claimed that my tenant was "making a big deal." Nevermind that Joe nor anyone else at Pro Clean tested the moisture level. Upon my disappointment, Pro Clean did backflips to get the job done right and to appease me. However, even the second chance fell short : I tested moisture in dry wall, not Joe, and it was still 30%+ wet along one wall. He wanted to do more to make things right. By this time, I no longer trusted that Joe and his team could competently complete the job, in addition to never arriving on time and leaving the garage door up on several occasions. I hired another firm to finish the job. I relayed all this to Joe. He actually asked me if I was trying to get out of paying the invoice balance! Obviously not if I hired another firm to finish the job. He claimed that the other firm would be "thousands of dollars". Actually, Pro Clean and the new firm were the same price. The only difference being that Pro Clean did not competently do the job. The new Company at least teasted the moisture level first thing. I proposed paying half of the unpaid balance to reflect that I was not getting what I was being charged for. He threatened to put a lien on my property. Then he wanted to bring a third party to test the moisture level. Of course, I am not going to let mold build up while waiting on that. I finally paid Pro Clean just to go away. The new company came in and is finshing the job. read more

We had a leaky pipe and it created a huge mess that required the removal/replacement of carpet and drywall as well as the cleaning of tile and carpet. Joseph oversaw every step of the demolition, clean-up and rebuilding process and kept us informed every step of the way. All the employees we dealt with were courteous and professional. We are quite impressed with the results. You can't tell that there was ever an issue. Thank you Pro Clean! read more

I used Pro Clean Carpet Care and Chris did an excellent job. I know the employee doing the job is what it comes down to on carpet cleaning. I had a coupon for $119. He listened and did exactly what was asked of him. He did a lot of spot cleaning before cleaning the carpet. I am a very satisfied customer and will use this company again. read more

The tech Chris arrived on time and was not only very personable but did a wonderful job on my carpet and was able to get all the pet stains out. It is a very old carpet but he treated it as if it were new. Too bad what happened to the first reviewer - hopefully they schedule better now on holidays as they are the best carpet cleaners I've ever used. read more

Scheduled for today at 2 pm. I called them up at 2:30 to ask when they would be arriving. They told me they have me scheduled for tomorrow. I have two emails confirming 2/20 at 2 pm for them to arrive. They put me on hold, came back and said they can arrive in an hour. I told them no thank you, and they hung up on me. I wish I would have read Erin L.'s review, before assuming since they were recommend by BBB they would be acceptable. Lesson learned. read more