Poor communication. Ordered new lenses, told to text to pick them up, texted on Tuesday, tried to…read morepick up on Wednesday. On Thursday, they finally got back to me, let me know they were closed on Wednesday. The next time I had a break in my schedule on Friday, texted at 9:30, suggested 12:30 to pick up new lenses, at 11:30 they texted me 12:30 was taken, how about 1:30. Tried calling no answer. I texted back at 11:45 and said OK for 1:30. They responded that they gave that time to someone else. When I finally got an answer they said to just come by and knock on door. When I did knock, the woman signaled to me that I should call-they would not come to the door. When I finally talked to the Father, (it really is "Family" ) he said he was sorry I was upset, but never apologized for poor service. His son gave me the exam, the Mom checked the son's work, and the Father fitted the frames. I was happy until they kept letting the phone go to voice mail, and started with the texting.

The most competent and kindest doctors and staff anybody can ever ask for. If it could be 10 stars…read morethey deserve it.

Dr Spector specializes in Cataract & Refractive Surgery as well as the medical, laser and surgical…read moretreatment of Glaucoma. My surgery was amazing, I can now see both for reading and distance! No glasses required! Dr Spector and his team are friendly and professional. I know I am in very good hands when I walk through the door!

Dr. Shefali Ahmadi A. is amazing and her staff are super helpful and kind. The office is small and…read morelocated in a shopping plaza in darien that you can drive right up the front door making easy access for everyone. The exam rooms are super clean. Dr. Ahmadi takes her time and explains everything and goes over EVERYTHING making sure you are aware of what is going on and the next step for your eye care. I would not have known they were in this shopping plaza if I didn't google earlier on. Will definitely be back for my continued eye care needs.

Went here for the first time for a routine eye check up and it was such a pleasant experience! Dr…read more Jaime Schwarz is new to the practice and i'm so glad I booked my appointment with her. She was kind, sweet, and she answered all my questions. We were able to figure out what was causing my consistent migraines. Definitely worth a visit!

I've never had a bad experience all the years I've been going, from 1985 or 1986. I would recommend…read moreVision Consultant if anyone need a good Optomotrist. Dr. Castaldi is excellent as one person said. I hope he doesn't retire anytime soon.

The office staff is extremely professional. (I showed up…read morelate for appointment, but was rescheduled and seen within the hour. The way I was taken care of by Shonda, and Alma was incredible. (I've worked in customer service and it's not easy.) Dr.Castaldi very thorough, and took the time to explain everything.

This office was so caring and helpful. I had an eye injury and called around 6 places to see if I…read morecould been seen asap. This was one of the only places that was willing to fit me in on a Friday afternoon. They were quick to see me when I arrived, kind in explaining the options I had, and patient when I wasn't feeling well. They also explained more about what my insurance would or would not cover unlike other offices I called. I'm grateful I found them!

Excellent eye exam very thourogh. Great selection of frames as well as great customer care . Very…read morecaring staff

I rarely write a review but the care I experienced at EyeCare/Norwalk was exceptional. Dr. Nizami…read moreprovided excellent professional care and everyone in the office was pleasant and helpful. I had a concern a few weeks post my appointment and Dr. Schulman who was covering called me after hours, spent a lot of time addressing my concern and went above and beyond to help. I highly recommend EyeCare to anyone in need of vision issues/check ups or anything related to eye care.

They have been the best with my kids. Our daughter was not reading, had a lot of assistance in…read moreschool that helped, but ultimately it was Dr. Randy Schulman and Dr. Jason Grygier who helped her with vision therapy; turned out she had a few visual problems, which they fixed, so she stopped immediately struggling with her reading and writing. Dr. Jason Grygier continues to see both out children for myopia problems, and he has been super helpful. Myself (the mother) had the expected short vision problems, but Dr Grygier was able to prescribe me gradual lenses that allow me to see so much better close by, middle distance and long distance (I happen to have some astigmatism and also work as an artist, so "mid distance" good sight is important in my job)

I have been a patient of Dr. Manion since she took over from her predecessor, over 22 years ago. It…read moremust be difficult to gage how much time to allot for each patient and I note there are a couple of comments regarding her ability to keep to a certain time slot. Yesterday, I saw her for my annual check up. Her pervious patient was a child being fitted for contact lenses which must have been difficult for the girl. As a result, Dr. Manion was naturally concerned that this young patient was made as comfortable as possible, and thus the start of my consultation was slightly delayed. During Covid19 Dr. Manion had a wild influx of New Yorkers fleeing the city, in need of consultations, and as such she and her team had their work cut out for them in order to see as many patients as possible in a day. Naturally this inconvenienced other 'regular' patients, but with a little kindness and thoughtfulness, Westport Eyecare patients were all accommodated. Dr. Manion's care and attention to detail quite possibly saved my eyesight and restored my vision. I cannot recommend her more highly! In my experience most doctors run late because they care for the patients they are tending, as do car mechanics and plumbers!

I routinely wait at least an hour if not more when I come to see Dr. Manion. I have put up with…read morethis for several years because she came highly recommended but this time she got my prescription wrong and I can't even get back into see her - they want me to wait over a month. Meanwhile I paid several hundred dollars for glasses I can't see out of. She doesn't take most insurance so it's not as if The place has to book people over each other. Since COVID I am now deciding that my time is worth more than that and am not going to sit for such a long period anymore - so I am now seeking another alternative.

My ophthalmologist of many years fell ill and retired. I had an awful experience with another…read moreophthalmologist who ran an assembly line operation inefficiently. Worse I had no confidence in his prescription because his refractor had smudged lenses. So after checking her reviews I decided to update my contact lenses and have Dr Gross double check the other's work. She fitted me with the latest and greatest daily wear contacts very professionally and without a hitch. That night, with my Parkinson's Disease reducing my fine motor control, I couldn't remove the lenses. The next morning,​ I reached out to Dr Gross and she made arrangements to meet me at a local YMCA convenient to my job and removed the contract lenses. She was gracious, without a word of complaint. Caring and service above the call of duty. ​​​​​​​​

Dr. Gross is intelligent, skilled, professional and very personable. I have been away for six…read moreyears and l'm looking forward to having her as my optometrist again. I'm making an appointment this week!!