I don't usually take the time to write reviews, but Odell's Furniture absolutely deserves…read moreone--especially because of the people behind it. Mark Samuelson has gone above and beyond for us on a large order, and it shows. He's not just there to make a sale--he's there to make sure everything is right from start to finish. Alongside Rodger Hillman in Rexburg, these guys have become the go-to team for our entire valley, from St. Anthony down to Malad. What really stands out is their consistency. Whether you're shopping for high-end pieces or just need something practical, they take the time to understand what you need and help you find the right fit. And if they don't have it, they'll track it down. That kind of effort is rare. Even more impressive is what happens after the sale. Years later, they're still there to help, answer questions, and make things right if something isn't perfect. That level of follow-through says everything about how they do business. The quality of the furniture is top-notch, and if something isn't, they stand behind it and fix it. No runaround, no excuses--just solid customer service. If you're anywhere in the area and need furniture, it's worth your time to go in and work with Mark and Rodger. You'll see the difference immediately. Highly recommend giving Odell's Furniture a shot--you won't regret it.

So in addition to my earlier Post on my experience with Odell's, here are the pictures of the…read morescratches to my new furniture

We worked long-distance to purchase a refrigerator for a family member in Idaho. Blacker's in…read moreBlackfoot was able to give us exactly what we needed, at a great price, and with fantastic and personalized customer service. Highly recommend.

WARNING! We just bought 2 very expensive chairs and one of them has been nothing but problems, the…read morebladder of the chair was bad, and instead of the store exchanging the chair or refunding us for the chair, they "fixed it" (it took 2 1/2 months) unfortunately a couple of days after they returned the chair, the chair remote stopped working, the sales man told us to check the wires, my husband is 62 years old, not going to be fixing that new chair. We will never buy anything there again, and hope our bad experience can be a warning to others. If you buy furniture at Blackers and it does not work properly, remember they will not replace it or refund you, and you will be stuck with expensive junk.

A great shop in an unusual little town. I could have spent hours here. The prices are fair. There…read moreis a vast selection to comb through. Aesthetically the layout is very pleasing to the eye. Although there are many things, it is easy to flow from one area to another. Customer service is on point. Lots of smiling, like conversation, and an ease that makes you feel at home. I like this place!

I took my father-in-law here to try to find some plastic pipe for a vanity. Another customer was…read moreahead of us and I could hear the conversation between him and the Standard Plumbing (SP) guy. The customer was obviously annoyed because the fixture he was buying didn't come with everything needed. The SP guy was nice throughout the exchanges, simply letting the customer know what was needed and letting the customer vent. (The SP guy doesn't control what comes with a product, so why shoot the messenger?) But he *was* helpful to let the customer know what else was needed to complete the job at hand. Very professional, patient, and nice. Another SP guy came out from the back and proceeded to help us. My father-in-law asked a bunch of questions but got stuck describing the problem he was having with the pipes. The second SP guy was just as nice and patient as the first. He answered every question and even took us over to the aisle where the products were and used new drain parts to help my father-in-law visualize and describe what the set up that he was looking to fix. Cut to the end-- the guy helped us get the parts we needed and the repair we did was successful. The parts were not outrageously expensive, either, although plastic is usually pretty cheap. Full Disclosure: these guys are like day versus night compared to the SP guys who worked at the SP store where I used to live. Definitely worth patronizing the Pocatello store.

Great Kohler showroom. Lots of products to see including Kohler, Moen, Delta, Grohe. Standard…read morecarries many other manufacturers. They are also a full line wholesaler that has products to help with many home improvement products. Store had moved to a new location 3333 US-30 Pocatello ID. Great store!

As a GM to a hotel, I truly appreciate Master Craft Pool and Spa and everything they do for our…read morehotel. Their team is always kind, quick to respond, helpful, and very professional. They make it easy to get things taken care of and are always great to work with. Highly recommend!

We researched tub brands and options for months and narrowed it to a Jacuzzi 355 Full Foam and a…read moreSundance Cameo which Scott Madrid(Scott is a liar) told us was Full Foam, we decided on the Cameo. Within a couple days of delivery we had a leak and we were instructed by Joe Hardy at MC to pull a panel and inspect for the leak. I asked Joe why there was loose fiberglass inside the unit and he informed me that Sundance had changed insulation. I immediately made it clear that we were told the unit would be full foam. We asked to return the tub but Scott wouldn't allow it, they tried to resolve the leak by offering us another unit with fiberglass insulation which we rejected. After getting a regional Sundance Rep involved it was decided we would get a replacement when Sundance converted back to foam insulation. We told them to come get the tub but Scott said they would leave it until the replacement was available. 15 months later Scott calls and says we'll be getting an all new tub new accessories, steps, cover, etc, that we'll have to pay $2312 for the swap(originally told there may be a $400 - $600 upgrade fee when the foam units are produced again). We pushed back and they lowered it to $1312. The original tub had the Extreme cover, and SmartTub pd $1000 for upgrade. Scott said they would take the SmartTub from our old tub and install it on the new tub. The replacement tub was delivered and set up by Chase and his partner, they did a HORRIBLE job!! Chase told me that he didn't have the promised matching steps and that this tub wouldn't have SmartTub. Before he left I decided to hold the $1312 check until those issues were resolved, at that time unaware of what we'd find that evening. We looked at the tub that evening and were shocked at all the things that Chase left in nonworking order. The interior lights would not turn on, two air valves were not functioning, one would barely move and the other would spin out of it's socket. I saw Chase playing with the knob that wouldn't turn while he was filling the tub but I wasn't aware that he was having issues with it until that evening when we inspected it. The cover was not installed correctly, the cover wouldn't seat on the tub rim and was too small for the tub, the skirt was to short to cover the acrylic, all 4 sides had over an inch of acrylic exposed to the sun. Cover strap brackets were mounted at inconsistent measurements, you could see from 30 feet away how crooked they were installed. I don't understand how an installer can walk away from an installation this bad and not say a word. We listed the issues in an email to Scott, Missing SmartTub($1000), wrong cover, air knobs not working, interior lighting not working, missing promised matching steps, etc., and got no response. I contacted Scott again letting him know we'd be out of town for a couple weeks and asked him again to get back with us. Waited almost 3 months(they are a few hours away and only come to our area once a month) and no response from Scott, and no service call. We called and told them to come get the tub and refund our money. Joe Hardy got involved and offered us $7500 of the $15,500 that we paid. After going back and forth with Joe, I contacted the BBB, Joe Hardy responded to the BBB lying about the insulation issue and reaffirming the $7500 refund, or offering to warranty and come fix the tub(this is after 5 months, why weren't they knocking on our door sooner?). We thought about it and decided we'd had enough of the lies and lousy customer service, and concluded we didn't want the stress of dealing with them for another 5 years. They refunded $7500 of the $15,500 and took the tub back. Look for an honest Dealer and consider not buying Sundance either. Sundance customer service offered no assistance other than to tell us to take it up with our reseller.

10/10 place to shop for records, great selection, fantastic prices, very kind and helpful service…read more Couldn't recommend this place more!!

LOVE THIS PLACE!!! we live about 2 hours away and every time we come through Pocatello we make a…read morestop here. PRIME selection of vinyl - a nice mix of new and old. solid pricing too! GREAT mix of records, always leave with multiple from various genres. wonderful owner, Steve. highly recommend!!

Jay, with Verizon helped me take advantage adding a new line. It went smoothly and effortlessly.read more

Reliable equipment and professional staff. They have good equipment and charge a fair rate.read more

Had an old . 22 rifle that had a problem with the trigger. The two gentlemen I dealt with went to…read moresome trouble to determine and fix the problem. They were enthusiastic, pleasant, and helpful, and I couldn't ask for quicker service. Moreover, I couldn't ask for a more reasonable price for the repair. They have a good selection of firearms and a pretty cool collection of military arms -- even a Gatling gun. Bottom line: I was very pleased with the repair and the service and it's an interesting place to visit.

I love this place. The guys that work here are super knowledgable and friendly. They always go out…read moreof their way to help you, without making you feel like you're not worthy of their time or conversation like a couple other gun stores we have here in town. The store is laid out in a way that you can easily find what you're looking for. They always have a very decent selection and their prices are always fair. They are always the first place I call now when I'm looking for something. If they don't have it in stock, they are always happy to order it or do a transfer If I happen to find a good deal online. Other stores seem completely turned off by this anymore. It's almost like they get offended you didn't buy it from them. Oh well. Gunslingers is my go to shop. Kudos guys!