I brought my laptop here after another shop messed it up, and they fixed it perfectly in just one…read moreday. He upgraded my RAM, added a 512GB SSD, installed Windows 11, fixed my fans, and even optimized my performance. My laptop now runs way faster and cooler. Minecraft runs great again with high render distance and smooth FPS. Very reliable, honest, and professional and a fair price! I would definitely recommend this shop!

What a great place! Incredibly fast and very fair prices. This man could possibly be the only or…read moreone of the only honest computer repair shops in Houston! Highly recommend!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Not sure about the "No job too small" claim…read more We had a great initial experience with them when they upgraded our Wi-Fi gear and ran Cat6 Ethernet wiring through our house. Nice work, professional, great customer service. Then... not so much. I called them a couple of years later, following post-storm home renovations (thanks, Gulf Coast weather), to get Wi-Fi working again and re-run Ethernet cables. Over the next couple of weeks, when I'd call to follow up, Kimberley would tell me that "the GM is working on the proposal," but never got return calls. Ghosted. Finally hired an independent IT guy to make the fixes, as well as for some followup reconfigurations on the Wi-Fi gear.

I owe these guys a huge THANK YOU. When my hard drive started behaving unexpectedly I was at a…read moreloss, and called them to see if they had any suggestions. They knew immediately what was going on and had me bring the drive in. It was failing hard, and we were not sure if the 2 TB of data would be salvageable. They ended up getting something like 99.9% of the data off the drive with minimal corruption -- I haven't gone through all 2 TB but so far I haven't found anything corrupted. It was just over $200 to get the data off the drive, which included a new WD Passport drive. Well worth regaining 5+ years of archived projects and photos. High fives all around. Bonus: They remembered my name every time I talked to them! Great customer service.

I dropped my laptop off for repair with no idea what had gone wrong with it. Fadi was extremely…read morefriendly and helpful. He called within a couple of days to confirm it was ready for pickup. And, for a very low cost, my laptop is working faster than ever! Definitely recommend Deskside Computer Repair.

They are rude in hang up in ur face in have no respect at all in I was calling to ask questions in…read morethis guy was getting mad at me for no reason

My MacBook screen went out and Apple was going to charge over $700 to fix and even suggested I…read morepurchase a new one. I called and got a good rate and fast service. Highly recommended. I'll be bringing other computers for repair.

Like many of us, we discovered during the Covid quarantine that our Wi-Fi was not as good as we…read morewould like. Sean promptly schedule an appointment and came out and fixed us up. He was knowledgeable, personable, and did a fantastic job at a reasonable price. I highly recommend him for all of your personal or business computer needs.

Fantastic service got in home visit Sean super helpful in clearing up software problems with my…read moreprinter connection and Email problems and is repairing my Dell laptop, he was very professional and I will be using his services when ever I need computer help, as well as recommending his service to any and all that ask if I know a great IT person Sean Miller will be my answer.

This is my second time using this business, which says a lot about how good and efficient they are…read more, I've had the pleasure of meeting both of the owners Darren and Devon. They are both knowledgeable and professional, they shared knowledge with me while connecting my home receiver , which is rare nowadays Devon programmed my Xfinity remote for me , which I really appreciated .. I have one more job for them.. and I must share them with the world... good work guys

We used Hargrett Electroincs for installations of new multiple TVs, soundbars and uninstalling our…read morecomplicated and unreliable Savant audio system into something simple. We couldn't be happier with their work, detailed information, cost and customer service. We would recommend this company for your home audio/video needs. They definitely know their business and were nice enough to help us cut costs and not try and oversell us. Thanks Darren and Devin!

Great place.. We are from CA, forgot a cord for our computer. He had everything we need…read more. Go to local business.

Del replaced the battery in my iPhone for a better price than another repair place I called. He…read morewas very fast. I didn't realize they close at 6 and I showed up minutes before that, and he didn't turn me away. They have all kinds of things for sale at a much better price than you'd find at big box stores. And they do repairs on all kinds of things as well. Check them out!

My computer completely crashed on me. I am not a computer genius but I can utilize the basics with…read moretroubleshooting etc. I am quite efficient on the office suite of products. I use this computer for my business and all of my files and documents I use to manage this business are now locked out to me on this computer that would not boot. I am not a big business supporter. So Geek Squad and their lack of customer service was a BIG NO! I like to support small local business's. I had never needed computer help before. I found Chris from a quick search on Maps and Yelp. I called Chris and he was very quick to offer solutions and ideas to solve my problem. I dropped off the computer and left it to him to resolve while I was out of town. Chris was very quick, very responsive and was communicating options quickly. Essentially, within 36 hrs of dropping off my laptop, he had installed new hardware, software that he recommended and I approved. He stayed within my budget and his original quote. He provided me with a lightening fast upgraded computer, with all of my files and programs, turn key, ready to work on. I cannot believe the computer is the same I dropped off. If you are curious if you should call Chris for help with your computer needs/repairs, just make the call and let him work his magic. I am completely satisfied with the service and product. He is honest, quick, knowledgeable and has earned any repeat business I may ever need in the future. I am so glad I called and made the decision to use his business. 11 stars from me. Thank you again Chris.

I ended up figuring the problem out on my own and not using his services, but he replied quickly…read moreand gave me a price upfront, and I respect that so I am leaving him a good review, regardless of not actually using his services.