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    Pro Game Athletics

    5.0 (6 reviews)
    Open 6:00 am - 10:00 pm

    Services - Pro Game Athletics

    Personal training

    Venue rental

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    FitLife

    FitLife

    3.8
    (20 reviews)

    I've been a member of this gym for over 5 years, and until recently, I always considered it a…read moreclean, welcoming, and respectful environment where people could work out in peace and be able to reach my goals. Unfortunately, my recent interaction with the fitness director, William (Will), completely changed that experience for me. In front of my friend who recently joined the gym and asked me how to properly use the equipment and in front other members, I was aggressively accused of training people at the gym. When I explained that I do not train clients there and that my social media does not advertise personal training services, I was repeatedly met with comments like "I'm not stupid" and claims that he "sees everything" on my Instagram. What made the situation even more uncomfortable was that manager Justin witnessed the entire interaction and stood back without stepping in or attempting to de-escalate the situation. Instead of feeling supported as a long-time member, I felt publicly embarrassed, singled out, and harassed. After over 5 years of loyalty to this gym, I never expected to be approached and spoken to in such an unprofessional and confrontational manner. A respectful private conversation would have been far more appropriate than being challenged publicly in front of others. I still appreciate many aspects of this gym, but this experience seriously changed my perception of the environment and management. I hope situations like this are handled with more professionalism, discretion, and respect moving forward.

    I am so unbelievably uncomfortable and disgusted by what the females wear to this gym. I have been…read morea member of this gym for 4 years and it has only gotten worse. some of these women look naked practically. This gym needs to enforce a stricter dress code. I will unfortunately be switching to a different gym. It is uncomfortable and distracting

    Great South Bay Branch YMCA

    Great South Bay Branch YMCA

    3.0
    (10 reviews)

    I'm really disappointed with our experience at the YMCA. My 7-year-old son was so excited to return…read moreto his swimming lessons after being sick for the past two weeks. When we arrived, we were told the classes had already ended--with no prior notice at all. No email, no phone call... nothing. This is actually the second time this has happened, which makes it even more frustrating. As a parent, communication is everything--especially when it involves young kids who look forward to these activities. My son was very upset, and honestly, I was too. A simple message would have made all the difference. Unfortunately, because of this repeated lack of communication, we will not be returning.

    I am extremely disappointed with the level of customer service at the YMCA of Greater Long Island -…read moreGreat South Bay, specifically regarding the front desk employee Nancy. My family has been on-and-off members of this branch since 2020, so we are very familiar with the environment and the standards this location is capable of maintaining. Unfortunately, our recent experiences have not reflected those standards. The woman who previously worked at the front desk was truly a gem of a human being. She was warm, welcoming, and made you genuinely want to stand there and chat. She set the tone for the entire facility in such a positive way. In contrast, Nancy has been dismissive, unapproachable, and openly irritated by basic questions. In a customer service role -- especially at the front desk where first impressions matter most -- professionalism, patience, and friendliness are essential skills. That has not been our experience. Afterward, I noticed other reviews mentioning similar concerns about her behavior, which suggests this may not be an isolated incident. When multiple members share the same feedback, it's something management should take seriously. The YMCA is meant to be a community-centered organization, and members deserve to feel welcomed and respected the moment they walk in. At the very least, additional customer service training seems necessary to ensure the front desk reflects the positive, community-driven atmosphere the YMCA promotes.

    Pro Game Athletics - healthtrainers - Updated July 2026

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