Looove this place been coming here since they opened 9 years and it is amazing!!! I just added the pics of my latest design before my vacation read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

I don't like this place. They do good work, I've heard, but the customer service in my situation was lacking. I went in when they were crowded. I asked if I returned later (to avoid the line) would that work. She barely gave an answer. I returned an hour before posted close time, and I guess she was annoyed. I didn't force her to take us. I asked. She grudgingly agreed. Then proceeded to put a GEL PEDICURE on my 75 year old mother. This stuff never comes off. It had to *grow out. Unethical, and either punitive or they just ran up the bill because they were pissed to not be able to close early. Either way, I won't be back. read more

Went here for gel tips & the staff was very polite & respectful! Overall I think my nails turned out great- there's just a few finishing details that I wish were done a bit more carefully. (Like the paint on the sides of the nail is a rough & not all the nails are the exact same shape) That being said, no one would ever notice the minor things except for me as I stare at them all the time so I'd say, overall, 9/10!! read more

Pro Nails & Spa - Finished nails - Nail Salons Near Me - Hampton, Virginia

The only good point of this place was they got me in fast. The shop absolutely overwhelms the nose with nail polish remover to the point of inducing headaches. The interior looks decrepit, like nothing has ever been upgraded or replaced. I literally had the equivalent of a toothpick used to clean my nails. The gal that did my nails was aggressive and rough, and when finished my nails had chips in them and jagged cuts that snagged on my pockets. 50 dollars for both sets and it was really just a horrible experience from start to finish. I had to go home and recut my nails just to make them half decent. I might be a guy but I still enjoy good service. read more

Haven't been in a while. Glad I came back. They got me right on in for a pedi and mani. Sam is amazing!! read more

Pro Nails & Spa - Gel Manicure - Nail Salons Near Me - Hampton, Virginia

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Hands-down this was the worst manicure I have ever gotten. This is a dip powder manicure which I've had done elsewhere previously and it turned out great. I did ask her to correct it because it was even worse than this. And it still looks like this and she ignored me when I asked for more correction. read more

Pro Nails & Spa - Bad dip powder manicure - Nail Salons Near Me - Hampton, Virginia

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bad customer service . overcharged me and my friend for a service that wasn't listed or done correctly . they only know how to do the bare minimum in this salon. will never be back . if i could give half a star i would . read more

Disappointed with the SNS powder process. I decided I wanted to try the powder dip for my manicure. I felt pretty rushed to pick a color. Be aware that they still use the UV light during the entire powder process. They also dip your finger straight into the powder container so who know how many people before me dipped their fingers in there. My color came out ok, not exactly what I was looking for. I was happy with my pedicure though! Another woman did that and she did a really good job. read more

Pro Nails & Spa - SNS powder nails - Nail Salons Near Me - Hampton, Virginia

I love this nail salon, I personally haven't had a bad experience. I do feel as if you do have a problem with your nails you should communicate it so they can fix it. They did a great job on mine read more

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They did a great job with my pedicure! I'm very happy with it! They took their time and cleaned my cuticles well!!! Recommend seeing them! read more

Pro Nails & Spa - Deluxe Pedicure!!! - Nail Salons Near Me - Hampton, Virginia

Pretty disappointed, finger nails turned out lumpy and rough (dip mani). They don't use the right technique and use UV lights?? Which is not even needed for dip/SNS unless you do a gel top coat. the pedicure didn't even include a leg/foot massage, thought that was industry standard for spa pedis. Felt like the pedi was rushed too. The chair was nice and you can select different zones for it to massages. The do have a vast color selection. my two stars are given due to the color selection and decent massage chairs, although I feel that's generous. You can see from the attached photo how lumpy and rough it is. I feel like I've got to buff them and do my own top coat. The salons I've gone to since moving here make me have no hope that I'll ever find a great one. I'm about to go buy all the stuff and do it my dang a read more

Pro Nails & Spa - Lumpy dip nail - Nail Salons Near Me - Hampton, Virginia

Wonderful colors, excellent Massage chairs, great customer service!!! They are a little pricey, but OH So worth it!!! Very happy customer

4 days agoNEW I have gone to this salon for a while now and I have always been happy! Yesterday; however, I got a fill with some stones added at extra cost. I left loving my nails! Within a few minutes of leaving, a stone popped off. I went back and she gladly fixed it. Within a few more minutes another stone popped off so I, again, went back to get it fixed. This time she seemed a little frustrated, but she fixed it. I got home and showered within 2 hours of getting the nails done and every one of the stones came off in the shower. Frustrated, I called to see what could be done and I was told to come back in and they would fix them again. Gas is ridiculous, but I paid for them so I agreed to go back, but the next day. No issues. Get there today and they are reasonably busy. I completely understand that! I was immediately greeted and told the tech that did my nails yesterday would get them fixed. I waited while she finished with her client, but they apparently were getting a set too. It takes a while to do a full set and I wasn't willing to wait for an hour and a half to 2 hours for them to fix a mistake they made. This is not my fault by anymeans and my time is valuable. The tech offered to refund me $5. That does not take care of the divets in my nails from the stones that should be there. I said no and that I'd get them next time, but I think I'll find a new salon. I feel like if I pay $70 for a FILL I should not have any issues and my nails should look great. I have never had an issue with them, but don't want to single her out and decline her services when I go next so I'll just find somewhere else to go. I will be calling for my $5 refund as I will not waste anymore gas to go there. read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

Had to have been the worse fill in and paint job I've ever gotten! They work in a rush my nails look lumpy my cuticles are all over the place trimmed in some places not other... yeah won't go back not even for them to fix read more

Aug 5, 2022. Speed pedicure - your call if good or bad. $35 Nails left long (so you come back sooner.) Base coat, 1 coat color, topcoat. Under 30 minutes. read more

Went in asking for my acrylic to be soaked off. The nail tech ended up prying and chipping the acrylic off of my nails. I told her I did not want it pried off because it hurts for me and I would rather pay to soak them off. She said ok but later continued to pry and chipping the acrylic away. I say there in pain and discomfort. Poor service and lack of consideration. read more

I was pleased with the nail service. I've been here a few times now for a full set, pedicure, and fill-in. Each time I was in and out in an hour. I have never felt rushed, I think they just work quickly. Each time I've liked the nails. I've never had to wait more than 5 mins after I arrived (but I also try to go when they first open or are close to closing). read more

Not sure who helped me but I felt like I needed to write a quick to the point review... 1) They don't answer the phone when people call so don't even bother 2) They don't greet you when you walk in 3) They don't give you options for different types of pedicures and they don't offer refreshments 4) The lady who did my pedicure does not know how to give a massage, nor did she do one longer than 15 seconds 5) My appointment was rushed even though they were not busy and the lady said immediately once I sat down to let my nails dry "you can pay now" My lady was rude, my service was sub-par and I definitely won't be going back! read more

Went there Friday to get a pedi and the service was rushed no massage just lotion rubbed on my leg. When I asked the lady could she shave down some more of my toe and told me No! Clearly it could have been done. Then I asked her why and she said she didn't want to cut me. I get my feet done all the time this was complete bulls. Then she turned hot water on my feet and kept it hot so I took my feet out of the water. No apology! The service was about 15-17 mins. They do the bare minimal and of course provide better service to white customers. After all this I still tipped her. Smh read more

I came here after getting my nails BUTCHERED by another salon. My technician was Madeleine. First time I came here she worked magic on my nails & eyebrows. She's such a sweetheart. Her vibe was very peaceful & she was super gentle & attentive to my nail that cracked horizontally prior to seeing her. My nails lasted about a month, no joke. Today was my second time seeing her & this shop does points so I was excited to learn that I had already had points from the first visit (by using the iPad sign-in). The shop was clean & the workers were professional. Both times that I visited, I did so during my lunch break & got back to work in a timely manner. This will be my new shop! read more

Pro Nails & Spa - Round, Acrylic nails with gel polish - Nail Salons Near Me - Hampton, Virginia

Tried this place for the first time and had a basic pedicure and it was wonderful. This is now my go to spot. Love the plastic for sanitary purposes, the hot towel, and the foot/leg exfoliation! read more

Pro Nails & Spa - Pedicure - Nail Salons Near Me - Hampton, Virginia

I love this place! It's the only place I will get a pedicure from. They are super clean and sanitary. They use plastic covers for each pedicure client and they have the tools in individual packets in a sanitizing station. I have a friend that got a really bad infection from a pedicure spot in Maryland and when I showed her this place she was blown away at their practices! Keep it up!! read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

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I'm super impressed with the work they did here. I didn't get the name of the nail tech (forgot to ask) but she paid attention to detail and I'm 100% happy with my nails. I was able to walk in and get a full set and gel repaint on my toes in about an hour and a half. read more

Pro Nails & Spa - Full set overlay - Nail Salons Near Me - Hampton, Virginia

I had a business trip in town and needed to get my nails done real quick. I was able to walk right in and get a gel manicure. Nails look good, I would go back. read more

I love it here! Been going for few years now. I am super picky with my nails, and I couldn't be more pleased each time. read more

Pro Nails & Spa - My birthday is coming up, so I wanted fun! - Nail Salons Near Me - Hampton, Virginia

Recently moved back to Hampton and looking for a closer nail salon and came across this place with a pretty good rating and decided to give them a try. Smaller establishment, when you come in you sign in on a tablet however the internet was down so I waited for a bit (30 mins). Luckily there was a tv in the back. Tom started my nails but I quickly was moved to Yen after he soaked the old gel off and I just wanted an overlay. Which is more difficult so I'm glad he gave me to someone else. She was good, but my nails are a little chunkier than I like. The next time I go I will be going to Kim who seems to have a large clientele, 3 appointments while I was there. Overall happy with my experience though. read more

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The only reason I give it a 1 is because Ryan was so very pleasant with removing the catastrophic work of art that was on my nails. I went to this shop because I saw a picture of a foil nail design that I wanted. Tina did it in the picture but me being naive assumed all could. I'll never make that mistake again. Now I am familiar with how this should look when done. The tech, Kim, looked at the picture and told me she do it after telling me it wasn't foil and then speaking to the lady who obviously did the nails in the picture she went and got the foil pieces. After the gel polish was on- she did a nice job- she started putting the foil on and used big chunk pieces of foil sporadically through out the nail. I wanted gold foil and some of the back of the foil (which is silver) was showing. To top it off the foil was not laying flat and she put the top coat up there and put me under the UV dryer. When I then tried to tell her I didn't think it was right she proceeded to get an attitude and tell me that she has done it before and it was right and in the picture you can't see the texture -_- I explained that someone i know has had it done before and even in the picture for Tina (who works there)who has done it, it lays flat. She then took it upon her self to start taking it all off saying well you can go somewhere else for someone to do for you. I then told her that i did not have an attitude and was speaking calmly but she seemed to have one and it wasn't that serious. I asked her why was she taking all the polish off because i could've kept the white and just did something else with the pink and foil removed. She then said well you don't like so I take off and you can go somewhere else to do for you. Ok by this time i was done with this place. She had the nerve to ask if I still wanted a pedicure--Ummm No I'll go somewhere else. I tipped Ryan 10 for doing absolutely nothing but taking that mess off and will never return. The biggest waste of two hours in my LIFE! If you don't know how to do something humble yourself and ASK the person who does! In response to the reply- my fault for getting the names mixed up but I stand by what i said. I showed her the picture to show her it should be smooth. I recently got my nails done WITH foil and my nails are smooth and not bumpy like a mountain range. She doesn't know how to do foil and it's ok but she should've said it! Good day! read more

Pro Nails & Spa - This is from lucky nails not this place! - Nail Salons Near Me - Hampton, Virginia

I haven't gotten my nails done in yeaaaaars. One day I just decided to go get some gel done and Kim helped me out. It was a Monday so it wasn't busy, which was nice. There were SOOOO many colors to pick from too! Took about 30min and I was just amazed at how quickly this polish dries. They've held up solid for a little over 2 weeks. Super happy and can't wait to go back! read more

If you go in on a Saturday morning you're def going to want to get in early. I visited the shop and was lucky to be first in however people who walked in right after me waited well over two hours to be serviced. It's worth it though. Two weeks later my gel dip manicure still looks flawless, just some growth and my toes are in great shape too! read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

My nails turned out okay, no flaws anybody can see but me. Big problem was the fact that he got the primer all over my skin, resulting in chemical burns. My advice: request one of the women. They seemed a lot more polite and professional. read more

Pro Nails & Spa - Exceptional nail job - Nail Salons Near Me - Hampton, Virginia

I was pleased by their customer service. It was clean, welcoming, and amazing job! I tried the dipping for nails and it was worth the price! The guy did an amazing job. I would recommend and go back when I need to! read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

I made an appt. for a full set and pedicure and was serviced right away. My pedicure was amazing and not rushed at all . I had to wait for about 20mins in between my services but that didn't bother me that much . My nails were done by Kim and she did a wonderful job . She didn't over file my nails or use too much drill which is very common at most nail shops. I am thoroughly impressed with the services provided by pro nails and will be a returning customer read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

I always go here. All the way from richmond. I am a loyal customer to Kim and Tina. This was my first not so great nail look. I know I told Tina I liked them, until I got in the car & the clear nail wasn't all the way over some of the white polish. I was over it & had to go. Not crazy about the shape. Really wasn't the length in the picture I showed, I wanted shorter. I had an appt(we were both on time) & she had one 45 mins later. Guess you were on a rush. This is my first to complain. I usually feel cute when Tina does my nails. Not that day & almost 2 weeks. read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

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I have been looking for a nail salon home and I have found it. I love this place and Tina did an awesome job on my nails. Thank you read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

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So on the door of this salon it's states mon-sat 9am to 8pm and Sundays 12pm to 6pm. So yesterday Sunday I arrive at the salon at 12:05 pm, where there were 2 ladies already outside waiting. One of the technicians arrives and opens the door right before 12:00. Only ONE technician. So I waited,then around 12:25 a second technician arrived. Since I was third in line I understood that I'd have to wait but, I also thought there might have more techs to service people. I had a prior engagement so, I thought I'll just come back in the morning at 9. I came in the today I pulled up at 9:04 and no one was there, at 9:10 I call both numbers on the door, where a lady answered and said she'd be there in 5 mins, then uttered or so. That 5 mins or so turned into ONE tech arriving at 9:37. Which I find to be highly unprofessional. I was trying to squeeze in a pedicure before my doctors appointment and yet again I couldn't. Back to back days they've opened, late obviously this is everyday. So if you plan to get there when they open, I suggest you wait a hour, to see if someone showed up!! I've never been to a nail salon before but this was peculiar to me. I've been to barber shops and hair salons, and maybe I'm wrong but I expected this establishment to open on time, and for more than one person to show up. This place has good reviews so, that's the reason I went. I guess all the reviewers never tried to get seen when they open. Maybe I can leave a better review if I ever get serviced. It's just a shame how the place says what time they open and no one who works their cares enough to be there when they say they open. read more

I went to Pro Nail this morning, without an appointment and the place was full of people, I thought it would take me about an hour for someone to attend to me, but they are very fast and in 15 minutes they took care of me. Excellent service and the cost is affordable. I recommend it read more

Pro Nails & Spa - SNS nails - Nail Salons Near Me - Hampton, Virginia

I absolutely love pro nails. The staff is friendly, their service fast, prices are great and they deliver quality. You can receive points for discounts and they also give birthday discounts. I went in on a very busy Tuesday for a fill in and pedicure. Madeline was my nail tech, she was very meticulous and paid attention to every detail. She shaped my nails beautifully and they are flawless. I wanted chrome powder and had no idea what color to get for my toes as I did not want chrome on them but wanted them to match my nails. Madeline used two polish colors to create the chrome look on my toes and it came out great. I have received many compliments on my nails this week and I can't stop staring at them myself. I really enjoyed being serviced at Pro Nails! read more

Pro Nails & Spa - Fill in and Chrome powder by Madeline - Nail Salons Near Me - Hampton, Virginia

Loved, loved, loved my experience!!! I went for the first time over the weekend to try them out, saw online they had great reviews. I went inn for a pedicure and the pink and white ombré that I saw on their website. Everything turned out beautiful in the end will definitely be returning!!! read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

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I love getting my nails done here. I've had issues with past salons being too rough or using the grinder way too much on my nails. Here they've always used the minimum tools to get the maximum results on my nails. My gel polish lasts for weeks and looks good the entire time. I never feel rushed. This has become my new go to salon! read more

Pro Nails & Spa - Nail Salons Near Me - Hampton, Virginia

Horrible Horrible Horrible work. Terrible customer service. I had just moved to the area and this was the closest salon one to me so I went for a pedicure and get my nails painted(i let this be known once I walked in). First of all, the establishment was very unkept and unclean. The pedicure was mediocre, but she painted my toes down to cuticles so that was a plus. I sit down to get my nails painted and she brings over a bowl of water and then leaves. She comes back I told her again that I just wanted my nails painted. She acknowledged my request and takes the bowl away. She then proceeds to clip my cuticles. Anyone who has gotten a manicure before knows that this is part of that process. While she's painting my nails I had to keep asking her if she could get the sides of my nails and/or paint closer to my cuticles. It was an in going thing of me politely asking her this. It's time to pay and my bill reflects a manicure that I did not ask for!! I absolutely hated my nails snd tired of sitting there. My niece could've done a better job. There was also a lady being helped by a different ail tech that expressed that she did not like her nails either. read more