Diana/Diane did my friends nails and she did an awful job. She was ready to leave and said she felt rushed. She asked if they would remove them and they wouldn't. Don't waste your money there. Now her nails are damaged and bruised. Awful customer service. Sad they didn't want to make the customer happy. They are there only for the money. read more

Pro Nails and Spa - Nail Salons Near Me - Newburgh, Indiana

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They are fantastic! Especially Micah! so great She is so talented at doing nails! A true artiste

The service is terrible. They don't give what you ask for instead they do their own thing and when I asked to change and just do a solid color instead of design, they charged an extra $10 without telling me I had to ask they were also very rude when I asked to switch I would not recommend read more

Pro Nails and Spa - Hurt cuticles chunky finish not color I asked for - Nail Salons Near Me - Newburgh, Indiana

I got a pedicure there. Got the most infected toe ever I had to go to urgent care twice and still having problems with my big toe. clean your tools you use. or i will call and get you guys taken down. Will never be back. read more

Pro Nails and Spa - Nail Salons Near Me - Newburgh, Indiana

Ever since this business has changed hands from a couple years ago, it has really gone uphill. Tam did my nails and waxing and she is so meticulous. She takes her time and gets everything as close to perfect as possible. read more

Their quality is not that great. Nail painting is amateur. They are more of a quick in and out place. I asked for a pedicure and an acrylic fill in. To start, the tech took a nail drill machine to get my gel paint off my toes. I had to tell her three times when she thought she was done that there was still polish blatantly on my toe nails. I'm used to having gel soaked off. My fill in was completed in about 15 minutes. The man was in a rush and had an absolutely terrible attitude. I was not asked to wash my hands prior to painting in order to get all the acrylic dust off. Ofcourse that lead to busy paint and when I asked to fix he was rude and aggressive. My nail painting is slipping and wide and looks like a child could do better. I thought about going back and asking for them to repaint my nails but I don't want to deal With the bad attitudes. The only positive thing about this place is that they are one of the few nail salons opened on Sunday. read more

Pro Nails and Spa - Lumpy nails - Nail Salons Near Me - Newburgh, Indiana

They did pretty good on my toes and nails. I tried to talk to my nail tech and he wasn't much of a talker so we just kind of sat there in silence- which is fine for most. He did My nails exactly the way I asked. read more

Sub-par customer service. I appreciate the efficiency of the young man who did my nails, but to say he is rude is an understatement. I kind of thought it was funny, so I continued to go back because he is super fast. My nails generally look the way I want and I had no complaints in that regard. But after a very positive experience at another salon, I decided I deserve better. Every salon up-charges for coffin or stiletto nails which I think is stupid anyway, but I feel like they price gauge me a little bit. It's always around 45$ for a fill in and it wasn't that much at the other salon I went to, plus they were fast, plus they were nice! I shouldn't have to pay extra to get the service I deserve and am on the hunt for another local place to get my nails done. read more

Pro Nails and Spa - Red coffin shaped Christmas nails. I know my hands aren't the prettiest hence why I get my nails done so they aren't so manly. - Nail Salons Near Me - Newburgh, Indiana

I read reviews ahead of time about the customer service and honestly, I was fine with them not being super friendly as long as they give a good pedicure. However, the pedicure was not great. I walked out with the corner of my nail bleeding and the polish was on some of my skin around my nails and not smooth like I would expect from a salon. They did a fair amount of work on my cuticles (hence the bleeding) but didn't pay attention at all to calluses and the "massage" component was just applying lotion to my legs with very little actual massaging. The price of $30 for a pedicure was fair for a good pedicure but I would not consider it fair for the service I received. Therefore, I would not recommend this place. read more

Pro Nails and Spa - Nail Salons Near Me - Newburgh, Indiana

Sue is outstanding and Tam as well! Very kind and they both go above and beyond!! Other few are not as kind. We love this place!!

Been going for several years. Cindy does excellent job. She always uses a bowl protector bag and her tools are sealed.

I've been going here for about a year and the service has been going downhill for the last four visits. The tech who used to do my nails started out doing a great job and was very friendly then all of a sudden he was moody and he kept checking his computer he kept walking away and he did a really shoddy job on my nails this time he said you want them shorter and he cut them down to like a little kid it's like I paid for these acrylic nails and you've cut them down to nothing and then charged me extra for cutting them down. He also charge me an additional three dollars for I don't know what the heck. I only tipped five dollars and I know he was mad about it but there's bubbles all in my polish and there's more polish on my fingers than they are on my finger nails. The polish on my thumb is already coming off at the top. That's my last visit they won't get any more of my business and I don't recommend going there. This looks more like a manicure then acrylic nails fill-in but I got charge for a fill and he took the nails off my entire right hand. read more

Pro Nails and Spa - Nail Salons Near Me - Newburgh, Indiana

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This used to be my favorite place. A bunch of my friends go there, I go with my daughter. The last 2 times the guy doing mine was so rude and the person who did my daughter's made her bleed a lot. So upsetting read more

Came today as a walk-in to get my gel polish changed on my natural nail. There was no wait time and the experience was pleasant. It was relaxing inside. I really love how my nails turned out! The French manicure with gel polish is absolutely beautiful. Price was very reasonable and I will be back again. read more

Pro Nails and Spa - French manicure gel polish on natural nail. - Nail Salons Near Me - Newburgh, Indiana

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They did a great job on my nails; however, every single employee I interacted with was extremely rude. When I first entered the store, they impatiently asked me what I wanted. When I was picking out a nail color, they treated me like I was in their way. When I tried to be friendly and start a small dialogue with my nail tech, he either blatantly ignored me or gave me short answers. When I received my pedicure, the tech half-asses rubbed my legs on the same spot over and over to where it became sensitive to the touch and almost painful. The entire staff acted like my presence was inconveniencing them, but since I'm not an asshole, I tipped anyway. I spent well over $120 just to be given the worst customer service ever. It's safe to say I will not be returning to this salon, and I definitely won't be recommending it to my friends and family. read more

I came in to get a fill, as i was switching salons, and when i sat down i was confused because their gel polish is in the back. There are no nail swatches, you have to open the bottle to see which color is which and it can become confusing. When i was finally sat down to get my nails done he asked me where my color was and i said i want gel and he got annoyed that I didn't know where the gel polish was. While he was doing my fill he kept asking me where I got them done at and going to the next desk over where his computer was and, i believe, looking up where i was telling him I went. He did this, going to the computer, multiple times during my appointment. While he was putting the acrylic on my nails he kept saying that they sucked and that he was having to do too much work. At the end he kept repeating they suck I need to charge you for a full set, even though all he did was add acrylic where there was none. He did not push back my cuticles he drilled them off with an e-file which cut my skin. Every time he would file around that area i would say ow because it hurt and he said "does that hurt" and i said "yes" and he said nothing even after it was bleeding he just took a cotton ball and wiped the blood away. After he finished doing my nails a woman cashed me out and yelled across the room in a foreign language then told me it would be $30. I asked for a receipt because I wanted to know if i was being charged for a full set and she gave me a paper that said "pro nail salon and spa $30" this receipt said nothing but that and then she walked away speedily. My nails looked nice, my cuticles weren't flooded and the gel polish and shape looked good but my experience here was not good at all. read more

Pro Nails and Spa - My nails a few days after being done - Nail Salons Near Me - Newburgh, Indiana

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I came here with my mom with no appointment. They were really busy (8 pedicure chairs -all full) upon arrival, however we were seated after about a 10 minute wait. The staff were nice and ready for business(I jumped out of car to see prices and how busy they were, a lady can out to me to see if she could help me)They even have two chairs for little girls!! They were clean and very well priced! Next time I am in town I will come here again!! read more

I'm here visiting my sister from NYC and wanted to get my nails done. She said Pro Nail & Spa was by here house and thought I might try them. The nail technician was the rudest person I've ever dealt with in a salon. When I asked if he could hand paint my nails he said no and laughed at me. When I asked for a matte top coat again he said no and laughed. Then when he was doing my nails I asked why he snipped one of my nails. I've never had anyone do that and he laughed and said the tech who had done my nails had done a bad job. He kept telling me he was THE best nail tech and I was lucky to have him do my nails! I like stiletto nails that are very pointy and pretty hand painted nails. He said I am too picky to want those kind of nails. I've yet to have a nail salon that I am paying to do my nails complain about polish or the shape of nails. If you don't like doing them then find a different job!!He was very condescending and rude the entire time for no reason. He has a bad attitude and should not speak to customers the way he does. He was a complete jerk, and I would never recommend this place to anyone. I was also over charged for a fill according to the pricing on the sign. The sign says $15 for a full and I was charged $30 which is twice as much!! read more

Great service! The massage part of the pedicure was amazing. They were attentive even though they were busy. Everyone was super nice and welcoming. read more

This is the worst place I have ever walked into. When I walked in the door someone yelled what do you want. I didn't even know who yelled it. Then someone said hurry up and pick out color. I didn't even know where it was. Then a rude guy told me to sit down and he did my acrylics in such a mean manner grabbing and jerking my hands. He kept rolling over and looking at his computer. I told the manager when I left that I wouldn't never walk back in there. He didn't seem to care. Stay away read more

The lady I had did an okay job at painting my nails, however she was very rude. This was my first time getting my nails professionally done and after I was done and had to sit the lady didn't tell me where to go sit. Then whenever she almost forced me to sit somewhere I had to move again. She hardly said one word to me. read more

I used to have a great experience here until recently. The last 2 visits have been a waste of time and money. I get acrylic nails with gel fill and I bring my own polish, which is regular polish. This has never been a problem before. You simply use the gel base, let it dry, and then add the regular polish and let it dry before putting the top coat on and doing the UV. The past 2 visits I was there for 90 minutes only to end up with nails I did not ask for. Not until they were FINISHED did they say "oh no we can't do that. You didn't pick out gel polish." Really? That's what I've been doing every time I come, and gel is what I wrote down on the sign in sheet. They don't tell you before hand if it's something they don't want to do, nor do they care to fix it. They just walk away as you're talking to them. Of course as soon as I leave my polish gets messed up because it's not gel. The back of my nails also look horrible. Been coming here since they opened, but going to find a new place from now on. read more

Pro Nails and Spa - So horrible. - Nail Salons Near Me - Newburgh, Indiana

This is my 1st visit! So friendly and made my nails gorgeous! Affordable price to boot. I also got my eyebrows and lip waxed. I found my nail salon spa! read more

Have used this shop for some time. The gentleman who did my feet was awesome! The Man who did my nails was very rude. He cursed using the f word and the g..d.. word. This customer will not return! read more