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    Pro On Site

    4.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Pro On Site

    Trailer repair

    Commercial truck repair

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    Five Star Towing & Transport - Before they towed it

    Five Star Towing & Transport

    (27 reviews)

    I can't say enough good things about Five Star Towing and Transport out of Sacramento. My shifter…read morewent out on my 18-speed Peterbilt while I was stuck up in the mountains between Sacramento and Reno, and I was in a bad situation trying to figure out how to get back on the road. Bella in customer service went above and beyond making calls all over trying to track down the part I needed. Once they found it, Brandon personally delivered the part halfway between Sacramento and Reno so I could get rolling again. That level of customer service is hard to find these days. Professional, fast, and genuinely cared about helping me out when I was stranded. Huge thanks to Bella and Brandon for going the extra mile. Definitely a 5-star company and I highly recommend them.

    Worst company ever towed my truck and trailer and damaged my trailer to where it was unrecoverable…read moretotally destroyed hitch and left gear didn't tell me anything about damaging my trailer let me come to they yard pay for my tow and then when I got inside the yard seen my trailer unable to be towed so not only did they destroy it they let me pay for storage before I was unaware of damage they didn't want to take responsibility lady Terra in office was very rude and disrespectful without no respect for my personal property I eventually had to sue took them to court and I won my case they had no pictures of my trailer before they touched it or after it got to they yard which is odd cause that's against towing protocol . I brought pictures of my trailer I got from Sacramento code enforcement cause they were present the time of tow showing my trailer undamaged which is why they lost the case. This company rides around with American flags logo on the side of their trucks representing Unit States Of America but come to court and hold up their hand swear in oath to tell the truth and lie and my damage was less than 5k it's sad a company like this would be so petty I strongly believe because of my skin tone. They should be stripped of those American flag logos from side of their trucks if could give a zero star I would

    Chima's Towing - after he kicked me out for asking questions on the paperwork I had to beg to be given to me

    Chima's Towing

    (47 reviews)

    I should start by saying I was impressed by both the response time and the price given me by…read moreChina's. (Pronounced Chee.mahs) Chima's was not my first call. My first call was to a company closer to where my vehicle became disabled. They have an automated answering service, which gave me the opportunity to speak to a live operator. They took my information and said they would locate a tow truck. I waited on the phone for 10 minutes and never heard back from them so I finally hung up. I then called Chima's. The gentleman who answered the phone was very friendly. He asked me all the necessary questions, where the vehicle was located (he knew the exact spot) and where it was to be towed to. He said they had a truck available and it would be to me within 30 minutes. Rick arrived in less than 25 minutes! He was friendly and efficient. He loaded my vehicle and we were off. We had an enjoyable conversation all the way to my home. Rick offloaded my vehicle. He was professional, courteous, and friendly. And their price was $75 less than the first tow company I called. The beginning of the next week I will need to have the vehicle towed to the dealer. I told Rick I would be Chima's to have them tow the vehicle because of the excellent experience I had with them. He said they would be ready for me!

    Unprofessional,foul behavior,not to mention that they would not let me access my vehical I believe…read morethey might have wrecked my truck and don't want me to see it . I'm going there today to. Damand access to my vehical . There are four other reasons I have to complain about but my lawyer advised me not to speak of them now.Major issues! .

    AJ's Towing

    AJ's Towing

    (335 reviews)

    Good, quick, nice and easy! Driver communicated well, got my location and found me easily. Quick…read moreservice and nice guy!

    I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

    Pro On Site - trailerrepair - Updated September 2026

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