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    Pro-Plus Carpet Cleaning

    5.0 (9 reviews)

    Services - Pro-Plus Carpet Cleaning

    Carpet cleaning

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    The Perfectionist Cleaning Services

    The Perfectionist Cleaning Services

    (237 reviews)

    I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

    BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

    CitrusGo Carpet Cleaning - Master bathroom tile

    CitrusGo Carpet Cleaning

    (79 reviews)

    I love the project feature on Yelp. I've had so much success putting the proper information out…read morethere and receiving "no-nonsense" prices offered by businesses on Yelp. CitrusGo is now added into my personally approved companies offering their services. I spoke with them via Yelp and sent pictures of the Used couch I had bought for my vacation home in Arizona. I didn't want a new couch and when I had went to pick up the couch that looked much better online, I didn't want to leave and start the search process over so I bought it and knew I would need a good upholstery cleaning company. CitrusGo did not disappoint with pricing and schedule. I reached out on a Saturday and they were the only ones who could offer their service by Monday. Their tech arrived 15 minutes earlier than the appointment which I was glad to see. He was very professional and quick. He pre-treated alllll the stains and began cleaning shortly thereafter. There was grease stains, dirty finger stains and the worst... Marker stains from the previous owners children! He got 99% of them out and only two small ones remained, but he tried his hardest. They weren't in a obvious place so I had no issues with them staying there. The couch smells better, looks like new and I couldn't be happier. Keep up the great work!

    Messaged with the company on this app about scheduling an appt to get my couch cleaned 4 weeks ago…read more Date and time was confirmed. I sent my address and no response after. I called the company multiple times to confirm my appt because I never heard back. Calls went straight to voicemail and I left multiple voicemails. I messaged the company on yelp again and they responded that they can't schedule my appt anymore because they don't " service that area anymore". My appt was scheduled almost a month ago and it's supposed to be in 6 days. I wish they would've communicate this to me when the appt was scheduled.

    Oxi Fresh Carpet Cleaning - Dark dirty couch after cleaning

    Oxi Fresh Carpet Cleaning

    (2 reviews)

    Do NOT USE this franchise of OxiFresh managed by Julian Saenz. Not only was it the worst cleaning…read morewe have ever had (the couch was dirtier after they were done) they had the worst customer service we have ever experienced. My mother in law scheduled and took care of the appointment herself. As they were cleaning she expressed that she didn't think it looked right. The cleaner dismissed her. She called the office directly after the cleaning and they told her there is nothing they can do and that's just how couches look. Not only did they dismiss her both times, they also did not inform her of the 7 day "re-do" policy where they would actually come and re-do the cleaning. Once she told me about it I encouraged her to call again and request the policy. They not only would not rectify the situation, they tried to convince her she never called, forgot, must have called the wrong number and that she is not eligible for help. She is 80 years old will full cognitive capabilities and memory. This is not only poor customer service it is WRONG. She has the phone call in her call log and was very confused why they kept trying to tell her she was wrong. Once I started reaching out to the manager of this franchise, Julian Saenz, he was incredibly rude and dismissive to me. He would not speak on the phone only on text. His responses were that she never called, she probably called the wrong number and "just because you think you're important doesn't mean I'm gonna bend over backwards and break policy for you". I gave him multiple opportunities to rectify the situation before writing a negative review. I don't believe in writing bad reviews for small business unless it is incredibly bad, which this situation was on all levels. I encourage everyone to use other cleaning services and not support this subpar cleaning company with horrible customer service.

    In early January they came to clean 4 Area rugs in my home. A week later they returned, at my…read morerequest, because the carpets were not clean. They cleaned again and even before the technician left, I showed him how the carpet was still dirty. He called his supervisor (franchise owner) who offered to return a third time which I refused bc after research I believe the cleaning method they use was not effective on my carpets. Please see the results after using my home carpet cleaner AFTER they had cleaned it twice! Owner credited me 30% which to me was not sufficient. I will need to either (a) do it myself or (b) pay someone else to do it. Either way I did not get the result I expected (clean carpets) so feel a 30% credit is not sufficient. And in speaking with the owner he needs a course in customer service as he was condescending throughout our conversation. The technician was 100% polite both times and I cannot fault him at all!

    Pro-Plus Carpet Cleaning - carpet_cleaning - Updated May 2026

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