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    Pro Rentals & Sales

    5.0 (4 reviews)
    Open 7:30 am - 5:30 pm

    Services - Pro Rentals & Sales

    Machine and tool rental

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    Tates Rents

    Tates Rents

    2.7
    (15 reviews)

    "THE DIRTY BLOND SHOULDER LENGTH HAIR GUY"…read more I rent from tates all the time. Everyone is very polite and professional. I feel tates is one of the best and most convenient places to rent from. Unfortunately today I had to rent from a different location and had the displeasure of meeting one of the most unprofessional rude employees I have ever encountered at the Fairview location. When I arrived to the store I thought I was in the correct location. Come to find out I was at the wrong location. This employee informed me that I was at the wrong location in the most rude way. I asked where the correct tates was located that I needed to be at and he said "I don't know, just google it". I told him "well there are multiple other locations" he just sat there and glared at me. He took extra effort to make me feel stupid for being at the wrong location. He was extremely condescending, was almost literally yelling at me, and scowling his eyebrows. I'm not sure why he's so angery but either way I don't feel that any of your personal stuff should show at work when you're in the customer service world. And if you see the guy with shoulder length dirty blonde hair with glasses I suggest you avoid him. Thank you Tates rents for having 99% awesome staff. This guy does not reflect who you guys are and I feel he is an anchor to your company. He is holding you guys back from perfection. After reading some of the other comments other people have had bad experiences due to the shoulder length dirty blonde hair guy. I suggest the owner Haley put him on an action plan until he fixes his attitude, or he will surely lose the company valued customers. I pray the owner takes this very seriously because I know I left this location feeling degraded and I worry about the next costumers he's going to be helping. They may not be as calm as I am.

    I rented four heaters there . One of the four worked . Wasted about a 1k and got nothing done …read more Taking broken junk back and fourth all day . Wasted my whole week and still haven't gotten a job done that shoulda taken a few hours. No refund .... Got a coupon. 20% off .... So I can try to rent more broken junk I guess .

    Western States Cat

    Western States Cat

    5.0
    (4 reviews)

    Chris and Chloe at Heavy Equipment Parts gave me awesome service. As a walk-in customer, I was…read moretreated like royalty. Chloe helped me find the parts I needed. She was patient and professional. Chris helped me get the parts. He offered me some guidance and great advice to help me get my backhoe back into commission. It's obvious that this business hires great people who want to serve their customers. What an awesome testament to a great work environment!

    Was having issues with my cruise control in my motorhome. 45' WANDERLODGE bus with C-13 Diesel…read moreengine. Owned pushers for 20 yrs so very familiar with service centers across the western US and Canada. This bus is new to me and my first experience with the service center. Was able to get an appointment ASAP with no issues. Easy access in and out (important when driving these things!) The shop has the be the cleanest there is and the waiting area looks like Macy's with everything thing a dedicated CAT owner might dream of! The parts counter is clear un cluttered and the guys could not be more friendly and helpful. Not only help you but also the cashier (nice touch). My service tech found me in the waiting room and took me out to the bus. He politely hooked in and stayed on it for about an hour until it was dialed in and all the controls were adjusted to my preferences! Answered all my questions and had me on my way. I was able to get pricing on services such as oil changes and found them to be 30% less then the best prices I had found! I'll be coming back here for a long time!

    Pro Rentals & Sales - machinerental - Updated July 2026

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