I've rented from here multiple times and these guys are awesome! I contemplated buying another mini…read moreexcavator, but for the price that they rent them, it doesn't even make sense to purchase. All their equipment is like new, never had an issue with anything. Even the trailers are like new. They were flexible with me on return times, hours, just the best place I've ever used for my construction company.

Rented a Bobcat with auger to drill fence post holes twice! The first time they had to come out…read moreand replace the machine because it would stop digging. Then 3 weeks later we rented one and again it stopped digging. Called Jordan to have him bring another machine. He offered a completely different walk behind machine that couldn't do all the things we needed to do. Called again and no answer, next day called and texted and no answer again. Third day finally got a answer when I said come get this POS. They charged me for the whole weekend and I only was able to use the bobcat for 6 hours after paying $500.00 for 3 days!! I had over 100 holes to dig and we got a total of 6 done! Sad! What a ripoff!! Never again, bad customer service and terrible equipment. Their excuse was WE didn't know how to run it! LMBO. My operator is a certified heavy equipment operator for over 20 years and runs equipment including a Bobcats everyday for a heavy equipment company everyday as his line of work!

Thank you for helping solidify my review in regard to your lack of customer service. Rather than…read moreengage further, I will only point out a few of your comments in response to my review. Thank you for helping me bring your behavior to light. "You shouldn't text and drive". Unprofessional response. "I remembered very little about the situation". As an owner, you should remember. "Called to see when trailer would be back because another customer was waiting". Customer waiting because you double booked and forgot. "I would do what any man does and discuss it face to face". Not what an owner should say to a customer. Especially after I did come in originally to discuss face to face. You must have forgotten that as well. "There was no cussing, unless you are a mind reader, then you may be traumatized ". Doesn't get any more professional than that. "Its rare that I am unable to find common ground with someone". You've said this in other reviews, so that would suggest that its not rare. Your customers have mentioned your poor behavior, poor equipment quality, and overcharging. I had hoped as an OWNER, you would take ownership of your mistakes and make things right for your customer. However, your response to my review says it all, and will hopefully help others considering your services to think twice.

Very friendly staff and helpful. Inside the office and in the yard. In fact they lent me a hitch…read morebecause I had the wrong size. Price for my 4 hour reach lift was awesome. Thank you

I've been renting from these guys for over 15 years. They have always been awesome to work with…read moreand I've never had a problem with any of their equipment. This weekend, I had a skid steer quit working on me and the manager called me after hours, on a weekend, and offered to deliver a new machine to my house. The customer Service is just phenomenal. I will continue to use this company for all of my rental needs.

With the experience I had here if I could give more than 5 stars I would, staff went above and…read morebeyond to cater to my needs as a contractor, I am looking forward on growing a working relationship with these fine gentlemen. nice machines, very clean and well serviced. if any of my friends or family have rental needs, they are defiantly getting the referral to pro because I know these guys will treat them like family, grade A RENTAL SERVICES

Tim, from Greentech, picked up our Ariens snowblower and Honda generator for preventive tune-ups…read more They were pleasant, timely, and thorough. Tim double-checked we were able to start our gear when he dropped them off. We'll happily work with Greentech again. Buzz n Robin

Absolutely fantastic. Incredibly great service. They beat the time estimate and price. That's…read morealways food news. E will continue to support this fine business. Thank you

Great place for secondhand tools, I bought quite a few Milwaukee products, batteries, and a lot of…read moresockets. They have a wide range of items on sale. Prices are very reasonable and they're very open to buying your "not needed" tools.

Read the negative reviews, they're all spot on. The owner, Jim, is extremely rude, does not…read morecommunicate, does a horrible job on anything you give him, and just plain doesn't care. I took him a tool for a warranty repair and he sat on it for 6 weeks. I called him at least 4 times to check in and every time he was rude, said he'd get back to me when it was ready, and never did. When I finally got it back there was no change - the issue was still present - but it was now missing a part! He's since promised to order me a replacement part, but guess what? He hasn't called me back on it and every time I check in it's as if he's never heard of the situation. I have zero faith he's ever going to get me that part. Run away from this guy. I can't recall ever having such a bad experience as a customer.

I first "met" Al on the phone in 2019 when looking for someone to repair a failing refrigerator. Al…read morelistened to me while I gave him a detailed "Gone With the Wind" description regarding my ten year old Frigidaire with a freezer compartment maintaining the 40-degree temperature while the fridge compartment was sustaining roughly room temperature. When I finished the story, Al suggested a couple people that are fridge experts, and he then said that he is actually a Washer-Dryer specialist. I thanked Al for the suggestions, and told him I was so appreciative, that if I have a problem with my washer and/or dryer, he would be the first call I would make. All that based on his super high ratings. Well, here it is, about five years later (I got a new fridge to replace the other one in 2022... nothing was delivering during the peak COVID years), and my washer kept giving me F- 11 faults. I leaped for the phone and called Al. and got scheduled and he did a great job - especially with my old washer which is very limited in parts still being available. The washer (a Kenmore a.k.a. Whirlpool) started humming again rather than driving me nuts going into a "fault" mode for the five years mentioned earlier. Not longer than that, my dryer motor gave up the ghost, and this time, Al found a good-condition used motor, and viola, it ran again. When I knew the system was back running again, I told Al that if one of them kicks the bucket, I'll give him them so he can refurbish them and I'll get myself a new one. I dread the day that happens because I'm not a fan of artificial intelligence. Watch a re-run of "2001, Space Odyssey" and check out Hal 9000 again for a refresher of what is coming up in the world. I am not sure about all the digital gobble de-goop coming up. I only can think how difficult it will be when Mr. Al Harris is not around to reboot Hal 9000's broken A.I.-infested equipment while he still can make the antique ones quietly humming along. Al is a legend indeed. A rare man and worthy of all these five star reviews.

In October we purchased a dryer from Al for our daughter. When he installed it he said he would…read moreorder a handle for it. Also said the dryer had a 6 month guarantee. My daughter contacted him after a few months to check on the handle as she had never heard back from him. He stated he had forgotten and would get it ordered. She also mentioned that it seemed to take longer than expected to dry a load. He said when he brought the handle he would look at it. It is now mid January and he has not brought the handle, looked at why it takes long to dry or contacted her about the delay. Very disappointing and frustrating especially with the 6 month guarantee running out.

I have used Gary's Small engine repair for years now. They are my go to guys for all of my…read moreequipment around my ranch. From lawn mower, tractor, snowblower, chainsaw and whatever else i have with a small engine. They are great! Always willing to help with my dumb questions. They are friendly efficient and fair pricing. I always enjoy the interaction and I can't recommend this shop enough. Great small business that I happily support.

Excellent customer service and workmanship. I'm a full-time RVer, who managed to snap both pull…read morecords on my portable Honda gennies. It being August, they're a must-have for running the AC. I had a planned 3-day stop in nearby Redmond, so searched DDG for 'small engine repair' in Bend. I did a walk-in at mid-day on Mon and explained my situation. I was promised both units back by Wed, but instead, I rcvd a msg later that very afternoon letting me know they were ready. In addition to the requested work, they also performed much-needed oil changes. In summary, the shop may be a bit hard to locate, but the price and workmanship were well worth the trip. Highly recommend!

Way overpriced ....final price different than quote due to incorrect square footage estimate…read more Crew was friendly ! They weren't planning to clean the main trunk duct underneath house! Had to insist on it so they had to come back a second day. Complained about heat exchangers being under house. Never disconnected the dryer to access vent behind dryer. Had to ask for before and after pics! Owner was difficult! Sorry I used this company!

AVOID - high price, terrible service. 1) First time didn't…read moreconnect the dryer - had to have them come back and did not complete all services that were promised. 2) Came back to confirm the work was done, but crumpled the dryer vent upon reconnecting - had to disconnect, fix the vent and reconnect. 3) Promised to install a vent cap on the outside but didn't do that upon repeated requests. They were the highest price of the 3 that I obtained estimates, however, they promised to install a vent cap. It takes a long ladder so I was willing to pay the premium. Terrible quality and dishonest.