Did a great job altering graduation gown. I will be returning to have more items altered.read more

I have been coming to this location for several years. The woman who used to work here in the front…read morewas very sweet, the Asian lady now at the front is HORRIBLE, very nasty and rude. It does not matter how nice I am whenever I come in to try on pants or a dress if I don't like where she has put the pen at she gives a nasty attitude like I don't know how I want my own clothes to fit! I have had multiple problems here, but today was my last I will never return. There are plenty of alteration places and she is horrible. The customer service is at an all-time low, the men can barely speak the English unless they are paid actors and the manager is disgusting! The pants that I recently had altered. I had her leave a little extra room for not only a flat sandal but a kitten wedge so not much of a difference at all. First off she did them so short they were too short for a flat sandal and she tried to get loud with me, saying little snarky remarks with her nasty attitude! Absolutely not you should wanna fix it maam! Then the lady gone be ugly & tell me have a blessed day, ma'am please! Never once have you said this & I've been coming here almost a decade!! Nasty self

Lovely experience. The ladies handled an overflow crowd on a Saturday with grace and…read moreprofessionalism (one person arrived late for a fitting, another was a walk in) and they were exceptionally skilled in handling a wedding dress alteration with multiple layers of net underskirt and a bustle. Price was very reasonable as well for the level of work required. I could not rate them high enough,.

Thanks for bringing my daughters prom dress to life by adding the appliqué, arm and split…read moreembellishments. You made this dress a hit! I will be back for all my tailoring needs

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

I believe Ms. Nguyen help us with my daughter's prom dress. She had to fix another place…read morealternations and add what they couldn't do. She did amazing job on the alterations.

I would not recommend this place. Had a very bad experience…read morehere. Was rushed and the tailor did not listen to what I wanted, then blamed me when I wasn't happy with the result and asked for it to be fixed.

Great service. Fast and professional. We have done a man 3 pieces suit, wool jacket, white shirts…read moreeverything came out in a good condition! Very satisfied with their job.

This storefront is run by a group of very kind people and I will be back. I requested a hem of my…read morepants that were several inches too long and was pleased with the result. Their quote was $12.99 and although their policy is cash only for orders under $25, they made a one time exception for me since I didn't have any cash on me. Turnaround time was 3 days (Monday afternoon to Thursday afternoon), but service can likely be expedited if needed. They asked me when I needed my pants back and I told them there was no rush. Some of the employees speak limited English but can still understand a lot of clothes-related words. They will contact someone higher up if they do not fully understand.

My hot girl hack is to buy whatever pants fit/on sale, and get the length hemmed, (am petite 5 ft)…read more I just bought high waisted, wide legged jeans and fell in love with the fit, plus it was on sale, like 50% off. But they were out of the petite lengths, so I bought the regular length ones And decided to get my jeans hemmed. They are life changing. For ~$10, you have jeans that are tailored to your height. They don't drag, look unkept, and I don't have to fold the bottom like I'm in a flood. I also requested that they kept the width of thickness of the them. The hem was straight. I brought a couple pairs in at noon one day and they finished by the next day, and picked up the following day. So 2 day turn around. I'm sure it varies based on their customer volume and service required. They were also so sweet and nice. I'm definitely planning on using them in the future.

Horrible experience!! I brought in four dresses for alterations and patiently waited as the man…read morehelping me went back and forth between me and other customers. He spoke very little, wasn't at all friendly, but that wasn't the issue. After he finished pinning my last dress, a customer asked for my opinion on a pair of pants she had altered there. The zipper was noticeably crooked and the one of the sides of the pants looked uneven. I agreed with her concerns, and she asked that the pants be fixed. He insisted they just needed ironing. As I was checking out, I asked him, "How will you be fixing the sleeve to this dress?" His response was, "This is my job, I don't have to tell you how I'm going to fix it." I didn't realize how rude that was in the moment, so I calmly said I just wanted to know if he planned to cut the fabric (which that is what I wanted) because I was concerned it might end up looking bulky if he just shrink the elastic of the sleeve (which is what he mentioned he was going to do). He suddenly began unpinning the sleeves and told me, "You ask too many questions--go do it yourself or take it to someone else." Then he proceeded to unpin the rest of my dresses and said he wouldn't do the alterations for all others either. His passive aggressive behavior was shockingly rude. All I could say was "you are so rude" grabbed my items while he was unpinning them, and proceeded to walk out. The sweet customer who was still there heard it and kindly apologized on his behalf even asked him to apologize to me. I told her she did not need to apologize for him--he should be the one apologizing, he never looked at me and did not say a word, To the sweet lady: I truly hope they fixed those pants for you, because they didn't look right and that was not an ironing issue, I also hope you find a better place next time. And to the front desk man who treated me so disrespectfully: If you're going to have such a poor attitude, the least you could do is lower your prices, improve your customer service, and learn how to handle more complex alterations. You can't have a business & treat people like that. And what I am seeing, similar situations have happened before to others.

Meh. I have been here for alterations before which were fine, I believe this will be my last time…read more The dress had a band around waist, which was taken up on the sides. I received it back with the band barely hanging on,... I did not feel it was worth them keeping to fix as I had already spent $100 for the current alterations. services paid for: take / adjust seam lines and hem

Went here for alterations on a bridesmaid dress and a pair of jeans. Service was very quick and…read moreprofessional - turnaround time was exactly a week for what I needed done. Pricing I feel was fair, however I don't get this service done well enough to really vouch for that haha. Overall I would recommend and use this business again. Note: location is at her house so just a heads up for when your GPS takes you to a neighborhood home.

Had a NHL Jersey Tailored last week from Her. Good…read morecommunication. Quick turn around. Quality work.

I have been coming to Bet Cleaners for about 5 years now. I actually brought one of my white…read moreblouses that was ruined by another dry cleaners and was left with black marks all over. I wasn't expecting it to be salvaged but this place did an excellent job and were able to remove all the marks. Ever since then I have been a loyal customer and only come here even though I do not live in Pearland anymore. The owner is very honest about the turn around time and how long it will take to get my clothing back. I have left stuff there for months and they have never misplaced any of my clothing. The owner is very kind and always helpful with any questions I have about tougher stains on clothing. Definitely recommend this dry cleaners to everyone in the Pearland area.

My two visits to Bet Cleaners were less than pleasant and if I were able to give a review that was…read morelower than one star I would. Before visiting Bet Cleaners, I called to find out the cost of cleaning a ladies suit jacket (I had eight, so I was a little concerned about the cost). I was quoted a price of $5.99 by the man on the other end of the phone. I asked if there was any way he could offer me a discount if I brought in eight jackets and to my delight, he lowered the price to $3.99. When I arrived at the cleaners, I handed my eight jackets to the gentleman I presumed I spoke to on the phone (he confirmed I was correct). He entered my information and the number of items, and I noticed the cost of ladies suit jackets was already $3.99, seems I wasn't really getting a discount at all...in fact, he was apparently going to over charge me at $5.99 if I hadn't asked for a "discount." I pointed out what I noticed and he over talked me and acted as if he didn't really know what I meant. I was annoyed but decided it didn't matter and left the cleaners. Two days later I arrived at the cleaners to pick up my jackets and received some of the worst customer service I have received to date in my life. When my jackets were brought out, I looked over them, as I always do when I pick clothes up from the cleaners. I noticed the lapels on two of the jackets weren't laying properly and when I pointed it out, the same gentleman from two days before came unglued. He yelled at me and told me it was the way the jackets were placed on the hanger, and it was fine because they were clean! So I asked him to hang them on the hangers correctly since they weren't right. He rearranged the jackets on the hangers and the lapels were still not laying properly. I asked if he would be able to press them again so they would lay flat. He told me nothing was wrong, it was the movement of the jackets when they were transported and they would be fine. He yelled and I do mean yelled, and told me if I have a problem with it then don't come back! I was embarrassed and offended for a couple of reasons, not only did I have to pay $42.25, but I was yelled at in public by a stranger for something that was not my fault. And to add insult to injury, I still have to take my two jackets somewhere else in order to have them pressed again to get the lapels to lay correctly. Take your business elsewhere because Bet Cleaners does not care about you, your clothes, or repeat business.