Great service! Had a check engine light that 3 shops could not resolve. Witmer was able to find a…read morerubbed through wire that was causing the issue the whole time!

This was my second visit to this shop. I had a good experience with my inspection last year, and I…read morewould absolutely make that known if I had received the same level of service this time. Unfortunately, that was not the case. I recently brought my 2008 vehicle in for an oil change and tire rotation. Immediately after receiving it back, the shifter felt rough and misaligned in a way it had not before the service, and it gets stuck. Because the issue appeared immediately after the vehicle had been in their care, I contacted the shop and reasonably expected them to inspect it as a courtesy before asking me to pay approximately $120 for a diagnostic evaluation, which they required. I was not demanding that the shop automatically pay for a repair, nor did I expect them to diagnose an unrelated shifter problem during an oil change. I simply wanted them to investigate a new issue that appeared immediately after their service and determine whether it could have resulted from how the vehicle was handled under their care. Instead, the owner's response focused on the vehicle's age, mileage, unrelated recommended maintenance, and prior hood damage from a deer accident that occurred in 2018. None of those things explain why the shifter suddenly felt different immediately after the service. The response also unfairly suggested that I was only trying to obtain a free repair and refused to consider any other possibility. That misrepresents both my concern and my intentions. I had planned to return for the other recommended services, including the state inspection, until this happened. Had the shop simply inspected the concern and handled the situation professionally, my review could have been very different. I have no problem acknowledging good service when I receive it, as shown by the fact that I returned after my first visit. This was my experience with Witmer Auto. Rather than investigating a legitimate concern that arose immediately after service, the business shifted the focus toward unrelated issues and made assumptions about my motives. I will not be returning and believe other customers should be aware of how concerns may be handled when something appears wrong after service. Update: After I raised my concerns, the business contacted me by voicemail at approximately 5:07 p.m., after closing. Later that night, at approximately 11:55 p.m., the owner sent me a private Yelp message accusing me of planning to "defame" the business, stating that I was "making a fool" of myself, and telling me, "Call me tomorrow or my attorney will be calling you." I found this late-night communication hostile and intimidating, and it further reinforced my decision not to return or negotiate.

Bought 2010 dodge ram 4x4, after driving only months (3) the rear end went out. while repairing the…read morerear end, found out the front drive axle are missing or broken. the fuel pump went out and now the lifters and cam shaft is bad and NO ONE will work on it. Tried calling dealership but number is NOT in service. A Total screw job by Prestige motorcars of york,

We came here so our daughter could purchase her very first car. Bryan was kind and courteous. We…read morenever felt pressured or uneasy. This was seriously the BEST car-buying experience we have ever had and we will definitely be back when our son is ready to purchase his car in 22 months. She is leaving in her dream car! I highly recommend this dealer!

We have a older VW bug that needed towed. I have had AAA for over 15 years and the 2 times that I…read moreneeded to have a vehicle towed it took them over 3 hrs and never saw a tow truck. Today after waiting 2 hrs I gave up. I called Anderson's they were there in 25 minutes and was very reasonable. Also the driver brought the rollback when he heard it was a older bug. I would recommend this business yo anyone. They were incredible. From person answered the call to the driver!!

Took my car there for inspection never had noise in my front end yes upon checking my ball joints…read morethey pride on them too hard and now they are bumping and carrying on the car was inspected but I do not appreciate that busting my car

Repeatedly refused quote because could not provide VIN the car was a model only for that car…read more Received quote from others and had no issue with just yr make model.

Thanks Matt for great service and fitting us into your schedule, not only once but twice for both…read moreglasses. You are awesome at what you do :)