I received the package of coupons in the mail and as I was sorting through savings in my neighborhood, I noticed there was an ad for Air Duct & Carpet Cleaning from a company called ProClean Cleaning Services. Since I was overdue for cleaning out all of my vents and dryer vent, I called them for an estimate; 732-372-0001. I learned that they can provide the estimate and do the work at the same time. I was given a 2 hour window when someone would arrive, and they were on-time. For 11 registers, 1 return vent and cleaning the hose from the dryer, they were extremely reasonable. The tech Alex was extremely thorough, and made sure that everything was cleaned. The dryer hose we learned was never cleaned properly when the previous tenants of the house lived here (the previous tenant was my sister). My sister had someone about 2 years ago clean out the dryer vent, and they told her the hose that leads to the outside had a birds nest and that they removed it - but that company never did. I know this because after that cleaning company left, a cover was put on the dryer vent with holes small enough that there was no way a bird could fly back in the vent. I had a birds next big enough for Big Bird to live in. Alex from ProClean took a garbage bag into the attic and made sure everything, was cleaned out - he literally filled 1/4 of a garbage bag with "stuff" that the last company never removed. I was also very impressed on how quickly he was able to clean out all my vents. Alex also gave me recommendations on how often I should change the filters in the return so that I didn't waste money on replacing filters. I was very happy with this service and would recommend him to anyone who needs their house/dryer/vents cleaned. I live in the Matawan/Old Bridge/Aberdeen NJ area. You can also find them at www.procleancleaning.com read more

DO NOT USE Pro Clean. They came to clean the dryer vent at my property and left the area in worse shape than before. After their service, a hose was left disconnected, which caused a major water leak and damage to my home. When I contacted them, Alex (the technician) dismissed my concerns and took zero responsibility. This company is negligent and unprofessional save yourself the stress and go elsewhere. Alex also failed to mention he was training someone the day he serviced my dryer vent but was extremely fast to dismiss me. read more

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Had vent and dryer duct cleaning done, They were on time the gentleman that provided the service was professional and knowledgeable about the job he answered all my questions. The service took about 2 to 3 hours. The unit work's quiter and it is less duster in the house. I will recommend Proclean to anyone that needs a read more

The technician was prompt to the scheduled appointment time and very professional throughout the service. I appreciated the technician's willingness to take off his shoes before entering the home. I recommend ProClean to anyone looking for an affordable dryer vent cleaning and chimney inspection. read more

He showed up on time. He cleaned. He left. As we wanted. It was hard to schedule the appointment, even after we paid for it. read more

Fast & efficient, they worked and cleaned up afterwards with care. I hope our subdivision commissions them again read more

i had the absolute worst experience ever with this company. They came to my home to do a routine air duct cleaning on my gas dryer and were in and out in under 10 minutes. Two days later i realized my hose was broken off from the wall and not connected. When i called the company they were rude and refused to come back and fix their mistake. I am a school teacher and was informed they could not accommodate my hours either before or after school or on a Saturday and i would need to take a day off which i cannot do being a single divorced woman who just started school and would not be paid. After paying them i now need to hire a plumber to come and fix their mistake and pay another service. This is simply not right and extremely frustrating and terrible business on top of horrible customer service read more

I requested a fireplace chimney cleaning and dryer vent cleaning. They were prompt in response and able to book within 3 days. An opening occurred and I was contacted about updating visit date. The personnel was friendly and professional . Best yet they arrived in a timely manner. It was also the best price I found and BBB accredited. read more

Proclean personnel arrived within the committed time. They efficiently accessed the drier vent from outside and proceeded to clean it. After completing the work. They cleaned the lint outside of my home that came from the vent pipe. Overall very professional. read more

I put in an internet request on Sunday and they called me back on Monday morning to schedule a same day appointment later that afternoon. They showed up in the promised 1 hour window and completed the work within an hour. They were extremely knowledgeable and showed me some of their concerns and recommendations which I appreciated. I thought the price was extremely fair. Will 100% use them again. read more

Their prices were excellent, they were on time. It didn't take them forever to do the job. They were in and out, they cleaned up after themselves. It was great. I would definitely use them again. read more

Came to the house and adhered to safety precautions and were very professional and respectful. Cleaned out the vent and reviewed the status of the newer ductwork that was installed. Would definitely recommend for your dryer vent cleanings. read more

The services performed included, AC duct cleaning for two units, dryer vent and chimney cleaning. The technician was very friendly and thorough. The overall process took almost three hours. I would use again if needed. read more

I time and good price but no communication with owner of the house. Only report given to my son and left. They could have asked for a phone call and finish the job but elected to leave and ask for another appointment and new payment. read more

Great service and they showed up in the time slot they gave me. They showed me all the lint buildup and a dead bird that was clogging up my dryer vent. Price for this service is good. Very reasonable. I will definitely be using them again next year. read more

We have used Proclean in past years and this was a repeat dryer vent cleaning for the HOA. Have never had an issue in the past with Proclean. The technicians were very polite and explained what they were going to do for me. Finished cleaning my dryer vent and replaced the dryer vent hose in less than 15 minutes. One minor complaint is that I had to spend a few minutes vacuuming lint out of my carpet from the cleaning but that was unavoidable. Otherwise, it was a good service for the price point and I am extremely satisfied. read more

Proclean is a chimney sweep and air duct cleaning service. I hired this company for my chimney sweep. They did a very good job, also were very nice, punctual and neat and used a tarpaulin to make sure that our house stayed clean. I would definitely use them again. I highly recommend this company. read more

I had a dryer vent cleaning service completed in a home o recently purchased. The technician was friendly and was done in 15 min.. for $50 i figured it was really great and quick service. However, my dryer started taking over 2 hours to do one load AFTER the vent cleaning. Thought it was the dryer that i purchased, and worked with servicers to conclude that it wasn't the dryer. So, i decide to take another look at the vent [not sure what i was thinking reaching with just my arm inside just to check] and a few feet up i feel a wet clump of lint.. and as i manage to take the clump out, there are more chunks of lint that fall out... about 10 handfuls [picture added]. Here's what i guess happened, the tech loosened up the lint towards the top of the vent [where the snow melted and made the lint wet] and it proceeded to fall down clogging the vent.. hence taking over 2 hours per load. My issue is that if hired to do a job, doing a thorough job is important. In my case, not only did they do a half ass job, it caused a even bigger problem. Extremely unsatisfied read more

Proclean - This is amount of built up lint that came out that was missed by the technician... and that i got out myself using a hanger - Chimney Sweeps Near Me - Monmouth Junction, New Jersey

The only reason I'm giving 4 stars instead of 5 is that they were supposed to be at our house between 12-2 and it was after 2:00 and I had to call the office to see where they were. I got a call at 2:20 letting me know they were 10 minutes away. It would have been nice to have a phone call closer to 2:00 letting me know they were running late. read more

We used Proclean from our HOA to clean our dryer vents & we were very happy with the service . It was easy to get an appointment within a week of calling and the people in the office were very helpful. The service man and women were very nice , quick with the job and very neat , they left my laundry room just how the found it . I will definitely use them again in the future ! read more

Scheduled a vent cleaning two weeks out. Got a confirmation call the night before and the workers arrived during their scheduled time. Prices were the same as stated on the phone and everything went smoothly. The reps that came to the house were courteous, honest, and respectful. Thank you Natella for explaining everything and being so thorough! They were here about 2 hours for two systems. Great experience. Used them a few years ago when we first moved in and again when the kids starting experiencing allergies. Would recommend! read more

Had this business come to my condo in September - cleaning was done in less than 15 minutes - also advised I needed a new hose...ahem...even though the dryer and washer are only 8 yrs old. I agreed to the hose for a $60.00 fee - even though I have used this company in the past for my condo cleaning and they replaced the hose just a couple yrs ago. They left without checking the dryer even turned on. Later that evening, did a small load of whites and placed in the dryer...2 hours of drying and they were still wet!!!!!!!!!! Called PSE&G to come in since I have contract on dryer. They came a few days later and ran calibration and diagnostic tests on my dryer and advised there was NOTHING WRONG WITH DRYER. They advised when the dryer vent hose was removed - dryer got HOT - when placed back on - flame stayed lit only 3 seconds! Made them believe there was a clog. I called the company the same evening and explained I wanted a tech to come out and check - since PSE&G said there is nothing wrong with dryer. I also noticed that I am on second floor and there was not one piece of lint, dust on the outside of my building, which has NEVER been the case in the past. The past cleanings, the tech left piles of stuff in the shrubs. I advised I did not want the same tech - which was a REASONABLE request. They scheduled me a couple days later on a Saturday between 10 - 2. At 1:38 they left a voicemail on my landline - they advised discussing with business...the TECH FELT UNCOMFORTABLE...and they did not have another tech to send - so they would refund me MY DRYER VENT CLEANING ONLY and not the hose. THIS WAS TWO WEEKS AGO.... This is poor business actions, poor technical skills and they are not going to get away with this. I now have another cleaning service coming next week to do the VENT AGAIN~! DO NOT USE DO NOT USE DO NOT USE YOU GET WHAT YOU PAY FOR! I had to give one star to get out of review - they deserve ZERO STARS! read more

The carpet cleaning was decent enough, it was technician that I had a problem with. The hard sale for carpet cleaning was not appreciated. The condescending attitude because I wouldn't bite on the higher products was even more unwelcomed. Needs customer service training. read more

The robo calls have to stop. I wouldn't use this company because of their aggressive robo callings at 9 o'clock at night!

What a great service! The whole house looks and smells so good and fresh after those guys cleaned my carpet. The technician was extremely professional, quick and polite. The carpet looks like new! Would definitely use them again. read more

Per the requirement of my Condo complex i must have my dryer vent cleaned every 2 years. At some point between May 19th of 2019 and June 21, 2019 (I do not recall exact date) I hired proclean to come and performed this service during their special of $40 to do this. I forwarded the receipt to my HOA who inadvertent lost it. I contacted ProClean on 9/10 to get a duplicate copy of the invoice. I was informed that I must provide proclean with the exact date of service because THEY DO NOT KEEP RECORDS OF WHO AND WHEN THEY PERFORM SERVICES. However per the instructions i went on their website to enter in 5 different possible date of records to get the copy of the invoice and got an automatic email saying i would receive something within 3-5 business days. After 6 business days went by we attempted to follow up with ProClean, First call to company, placed by my mother, went nowhere as the representative who answered the phone hung up on her when she questioned why the invoice was not being delivered. I then attempted to call stated to the person who answer what we were attempting to complete. i informed that i did what they requested and submitted the request online. The response i got was that they do not have the records and to stop calling them and then I was hung up on as well. Both myself and my mother who is a local realtor have in the past referred this company for service. However we will never do that again and I advised others to exercise caution when doin g business with this company as they are extremely unprofessional and for that matter completely unreliable for the fact that in 2019 a company can't seem to maintain records of business they completed within the last 6 months! read more

Great service at a great price. John was very pleasant and helpful. He cleaned all of our vents, Returns and dryer vent. He also showed the problem with dust mites as the previous owner had not done any cleaning and suggested to get it sanitized. He gave us a great price which came out to be much much much cheaper than competitors. read more

This is a not very professional bunch who obviously does not care about your properties. We had an air duct clean job done a couple of months ago and they broke the basement window glass for the vacuum hose. After the job they didn't even have the honesty to tell you what happened and we have to find It out later on seeing the duct tapes they used to patch it up. They should have been equipped with sufficient vacuum hoses and never should have to break a basement window. Incompetent and dishonest. read more

John from Proclean cleaned the wall to wall carpets in my condo. He was prompt professional and worked in a timely fashion. I opted for the GOLD Package which included spot cleaning since the carpets were old, a bit worn, and hadn't been professional cleaned in a few years. After John was done, the carpets looks much brighter and cleaner. It did take about 24 hours for them to dry and when they did, I noticed that the areas with heavy traffic were still stained and overall I was not that pleased with the results. Proclean prices are reasonable and their services are perfect for carpets that are slightly to moderately soiled. For heavily soiled carpets a stronger cleaning is needed. read more