Our son was around 10 years old when we started the Asperger's program in group sessions with Jim…read moreWest, and it was part of his journey to really help him get confident talking to other people and Kids, his age and learning how to relate to the real world. Our son is now 28 and a very productive individual who finished college , works at a lumberyard, pays his bills living at home with us, and is buying a car, extremely faithful with his bills and putting money to his own 401(k) and sticking to a routine and is very confident talking to people And we do feel that part of that was his journey starting young in Jim West's class group sessions to build his confidence. Thank you again.!

This counseling service does not have it together when it comes to submitting paperwork. I'm…read morewaiting in my car in a private area so I can have my one hour appointment only to hear that the appointment is canceled and they didn't get the paperwork. Their new platform did not take my filled out paperwork and give it to the provider. They're very unprofessional. I'd say look elsewhere.

My husband and I were clients at this practice for couples therapy under the care of Michelle…read moreNason. What we hoped would be a supportive and professional environment ultimately became an experience marked by poor communication, lack of accountability, and abandonment at a deeply vulnerable time. After raising serious concerns and giving the practice multiple chances to respond and handle the situation with care and integrity, I was met with silence, delay, and zero effort to acknowledge or repair the rupture. There was minimal coordination with my individual therapist despite multiple requests, reflecting a concerning lack of collaboration. Also, documentation practices are questionable, Michelle told me, herself that she doesn't write notes, raising real concerns about clinical and ethical standards. Therapy clients who are brave and vulnerable enough to bring complex work to the table deserve safe, consistent, transparent and responsible care. I'm sharing this not out of spite, but to help others make informed decisions. If you are navigating emotionally complex issues, I strongly recommend seeking support from a practice equipped to handle those needs with care and integrity which this practice unfortunately is not.

I worked with a therapist at Charis on a few occasions working through some family issues. He had…read morealso worked with other family members and he appeared to be biased in his treatment which resulted in him pushing their agenda onto me through his counseling. I see it as a conflict of interest that should have been recognized. This made the therapy process feel unauthentic and has caused more damage in the relationship trying to be repaired.

I was a patient there I was in recovery when and Sara was the most helpful tech that work there…read morefive star review

I would like to start this by saying many of these issues derived from this facility being severely…read moreunderstaffed. I have made a separate account to review in case I ever have the misfortune of returning. Also, there are worse facilities than this one. But, I was very disappointed in my recent experience. I have been a patient at University Behavioral for nearly 10 years. I have seen the adolescent unit, I have seen the crisis/banker act unit, and this last time I saw the recovery unit. Finally seeing how the recovery unit operates made me very upset. While other patients had their complaints, as they should, they had no idea how good they had it. The recovery unit has multiple groups per day. They have snacks, coffee, drinks, books, and board games readily available. It's where you want to be if you're admitted here. Basically, there are plenty of distractions in this unit so your stay is tolerable. The techs treated the patients with respect. This was not the case for the crisis unit. They are so understaffed. That unit is being extremely neglected. I understand why there isn't fresh hot coffee, and there isn't many boardgames, there are people in the crisis unit that could use these things to hurt another person. What I don't understand, is how you can only have one group a day, and leave us to do absolutely nothing else. You had to beg someone for something to read to pass time. There is zero mental stimulation for these people who are in crisis. They are left there to think and talk to each other. Which, in my experience, is the worst thing for someone confined to that unit. Those people deserve distractions as much as the recovery unit does. Why were there no soft cover books to read? Why did we only have one group, maybe two? For the rest of my last day on the crisis unit, we sat un that day room for hours just talking to each other. Sometimes there wouldn't even be a tech in the room because again, they are understaffed and sometimes they are by themselves. I had to find ways to distract myself. If I, a person with some type of mental capacity, found myself feeling like an animal trapped in a zoo, imagine how the worse off patients feel. They walk around and around, antsy, pissed off and ready to blow up on anyone who bothers them. These people need more mental stimulation. They need to be distracted by what is going on in their lives. Groups help talk things out and help patients connect with each other. Things to do reduces feelings of anxiety. If you treat someone like an animal, they will act accordingly. I'm not even going to get into staff being on personal phone calls in the day room, or talking in full volume in the middle of the night, or faculty laughing at patients experiencing episodes. It's like you don't get a moment to breathe in the crisis unit. I feel terrible for those still stuck in there. I have met some of the most intelligent people on that unit. You people treat the recovery unit with more respect because there is a mix of people who are paying to be there. This facility needs to have the same respect and decorum with the crisis unit. Give them things to do, give them someone to talk to if they are sobbing. Let them watch a movie or two during the day. Something. I will never understand the vast difference between these units. People are starting to pay attention to your facility, as you are one of the only ones accepting Medicaid in the area. And instead of taking the opportunity to be a tolerable facility, you have chosen to neglect it. Just because most of your clientele are Medicaid recipients doesn't make them any less deserving of respect. It doesn't mean you can operate at a lower level. I saw a psych for a whopping 5 minutes, for one day. It was on a one way video call. They made me sign that I saw them daily. What a joke. I can tell some of the faculty is as frustrated as I am. Do better for your staff and your patients. You already have several people trying to sue this place. How much worse is it going to get before there is some type of reform?

Wow I am so Blessed and Honored to have been recommendedthis Holy Healing Centet when I first moved…read moreback to FL in 2021, and since then, I have received several Healings from Ash, Brad and many other Local and International Healers. The way the Light from this Lineage has transformed my Life is without words. Today I had the second of the 2 part Kabbalistic and Enochian Healing, and I have felt the presence of Angels and Archangels during our Healing. I have been infused with Light and I can feel my chakras and Tree of Life Re-balanced within my Auric Field. I had realeases of negative energies, that were then turned torwards the Light. I can feel myself more centered and more secure on Who I Am. My gifts have been accessed again thanks to these healings. In simple Words, it was an Energetic Switch and Tune Up to my Energetic and Physical Body, I can feel myself Radiating. I am beyond words and I am Sooooooo Gratefule, my Heart is filled with Gratitude for Ash and the Team at Aili Healing Center. Thank You for spreading the Light in Orlando and supporting us to bring the best of us. Thank YOU!

Ashley and Bradford are an amazing couple who care about making the world a better place. I…read moreespecially love getting celestial code from Ashley- it is a session that helps you remove core issues. I feel so safe with her and she has helped me discover and release deep blocks multiple times. They both have created a heart centered community based on assisting people to realize their own innate power with in. I highly recommend getting the emotional cord release, Life Activation then going onto Empower Thyself. Then use the tools and see for yourself what shifts you are able to manifest in your life!

Sheila on serinety bay was a great help with everything I needed,I wanted to make sure she gets the…read morecredit she deserves for her hard work. I have always had a great time to recover and get my life back on track . Thanks Sheila. Sincerely Dan p.

A close relative of mine, who was admitted at the age of 10, experienced severe bullying from other…read morechildren during her stay. The facility is overbooked, leading to inadequate staffing and poor supervision. She described her time there as traumatic, feeling that she emerged in a worse state than when she entered. Many staff members lack compassion, and she felt as though she was confined in a prison-like environment. There were significant issues, such as the absence of running hot water, forcing her to take cold showers. The lack of supervision was especially concerning in the outdoor play areas, where she was bullied to the point that another child shoved grass into her mouth while staff were on their phones. Not one ounce of care. Kids sharing their traumatic experiences with others and grown men trying to flirt with kids in the yard. Disgusting!!!!! Additionally, there were troubling incidents involving older kids, some of whom had criminal backgrounds, and adults on the opposite wing who played loud, inappropriate music that young children could hear. Given these experiences, I cannot recommend this place to anyone. They say these places are suppose to help kids with this care but they actually come out worse. What I can't understand is why places like this remain open?

I have only been coming here for a few months but my therapist has been terrific and it has been…read morevery beneficial to me

Sally is a great source of help and was professional in conducting therapy. I recommend her to…read moreanyone seeking support.

Of all of the counselors I have worked with throughout the years, my sessions with Cindy Fabico by…read morefar have been among the most productive. Cindy has a wealth of experience and resources to share, and I really like her approach as well. She's very open, easy to talk to, and she tells me like it is-- which is what I personally need. We used to meet in person, but since the beginning of the pandemic, I switched to virtual video sessions, which have worked out quite well. I find that I get the most out of our sessions together when I commit to doing the homework and also trying the other resources and techniques she recommends. Cindy offers guidance and insight that I can really put to use-- not just for myself-- but also within my personal relationships and career pursuits. If you're looking to make some long-lasting positive changes in your life, and are willing to put in the personal effort it takes to make those happen, I wholeheartedly recommend that you get in touch with Cindy!

Excellent couple therapy! Really makes you feel listened…read moreand shares so many tools to understand how to live life at your fullest... Especial mention to Cindy Fabico for being so profesional through all the process...

I'm an absolute fan of Lake Nona Behavioral Health. It's rare that you find a psychiatrist that…read moreslows down to really connect with people the way Dr. Johnson and her staff do! You never feel like just a number. The team is phenomenal and they are extremely responsive. I'm so incredibly thankful for their hearts and service in the greater Orlando area.

I have been having anxiety issues for over a year. My insurance company referred me to Ann-Marie…read morebecause she has a doctorate in the specific anxiety that I am suffering from. I appreciated Ann-Marie's doctorate, EMDR, and advice. I thought she was a great counselor until last Friday, when she ghosted me. We had an appointment scheduled, and I discovered that she dropped me as a client without any notification. No email or message to explain why. I contacted Rula (the company that set us up), and was told in an email, "According to their note, the decision was based on a mismatch in specialization, and they recommended a rematch to ensure you receive the best possible care." If she was so concerned about my care, she should've sent me a message telling me that she was dropping me as a client, why she was doing so, and wishing me luck. Ghosting me the way she did was very unprofessional and hurtful.

Five Stars here for a quality and well run practice with dependable therapists. Tranquil Waters has…read moreoffice located in the heart of medical city / lake nona in the office suites next to Chroma & Bosporus in the next exploding Lake Nona Town Center ( BOXI Park is tight next to the Center for Terence). The offices are in Regis office suite but while it sounds odd, it actually works pretty well. My therapist and I have worked for about 3 or 4 months so far and I'm happy with the progress I've made. As I mentioned, but I'm all seriousness, it's hard to find a well run practice that is convenient, taking new patients and has quality therapists. Well, tranquil waters manages to make it on all points. Hard to leave a personal review for a place like this but I feel that you should know you are making a solid choice.

Crystal is an incredible counselor I have personally known for years. She is genuine, kind,…read moreknowledgeable and professional. She takes so much pride in what she does and so much care in who she works with. She is one of the counselors in Orlando that you can trust and depend on.

I found Crystal five years ago when I was living in Orlando and having difficulties in my marriage…read more I cannot say enough good things about her counseling. She was very attentive, gave me specific practical things to do when I felt like my emotions were getting away with me....things I still practice years later. She never tried to sway my opinions. I never felt negatively judged, her constructive criticism was loving and welcomed. I never felt forced to make any decisions. It felt very natural speaking with her and I looked forward to our sessions.