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    Professional Auto Transporters

    2.5 (11 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

    Always professional they take care of the vehicle and are very cautious. Not matter how low it is. Thanks again Marley #S15

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    Nationwide Auto Carriers

    Nationwide Auto Carriers

    3.2
    (6 reviews)

    Where should I start? I was looking to ship one of my vehicles from MI to FL and I picked up this…read morecompany which quoted me $800 for this service. It wasn't the lowest or the highest price from the more than 20 quotes I received. I paid them $150 upfront with the balance left to be paid to the driver after the vehicle would be delivered at destination. I called them a week in advance asking if they have a driver assigned to me and they said I don't have anything to worry about, somebody will contact me at least 72 hrs to schedule the pickup. I called them again (Steven Burke) 5 days before the delivery date and he said they couldn't find a driver for the contracted price but they may look for someone who's in the area for a different (obviously higher) price. 30 mins later I got a call from a driver who was in my area and was asking $150 more for the job. Being time constrained I said OK, and my vehicle got picked Monday afternoon for a Friday afternoon delivery to Florida. So, basically I was another victim of the old "bait and switch" tactic known for ages ... Now the good and again the bad parts of this story. The good first ... the driver was very professional and kept the communication open all over his trip down to FL and I tipped him accordingly after getting my vehicle. The bad now ... the driver was operating rented equipment which wasn't properly maintained, talking here about the Chevy Silverado which had bald tires all around, causing him to have a flat someplace in W Virginia and a broken accessories drive belt due to the broken bearing on the belt tensioner. Obviously my vehicle arrived 24 hrs later than scheduled after all of these incidents. You draw up your own conclusion if you're looking to deal or not with a company like this.

    Car came two days late of the range (said the car usually arrived in 3 days but could take up to…read more6). Car arrived on 7th day. Car is also busted. There is something wrong with the back axle now and I have to take it in. Would NOT recommend. Also this service was 150-300$ more expensive than other quotes but I thought more expensive = better service. I was wrong.

    Coastal Auto Shipping

    Coastal Auto Shipping

    4.2
    (36 reviews)

    Shipped our car from Honolulu to Maryland. It took about 3 weeks & 3 days to get here. We paid for…read moreport to door, enclosed. Made shipping arrangements through phone with Alex Duran. We tried to ship our car on the 24th, but wasn't able to get the lien holder permission letter in time, since or car wasn't paid off yet, we don't have the title yet, so you'll need a Lien Permission letter/authorization. I was worried that Thanksgiving day and that Friday, Matson would possibly be closed, Alex said no worries and that we could drop our car to the Matson port anywhere from Nov 24th- Nov 30th. We flew out on Nov 30th, so we were worried if we would have enough time to bring our car to the Matson port for shipment. The Matson port is located at Sand Island in Honolulu. We ended up able to get our Lien Permission letter by the 25th and we were able to ship our car on Nov 25th. It was super easy, but only one person (need to wear your mask) is allowed in the Honolulu Matson office to do paperwork to drop off the car. Fast forward to today! We just got our car today in Maryland! It was enclosed and our car looked like the day we dropped it off, clean and unblemished. We did pay extra for enclosed, otherwise shipping your car from Hawaii to the mainland, it will only be enclosed in a shipping container from Hawaii to their pick up port in the West Coast, ours was LA. If you don't specify enclosed for throughout your auto transport, I believe from the West Coast port to your final destination, they will drive it in an "OPEN" Auto Transport carrier which is "unenclosed." I wouldn't have minded "open" auto transport IF we were shipping our car in the spring or summer time, but we moved during winter time here from Hawaii to Maryland, so I was worried about our car being exposed to the elements that winter time will bring, hail/snow/etc. It was worth it getting enclosed, our car arrived clean & unblemished. The auto transport truck drivers were super nice, too. TIPS & INFO from my experience; 1) PAYMENTS: you will make 3 payments through the time you make arrangements for your car to be transported to when you receive your car. First payment, when you book with Coastal Auto, they will take partial payment then, we paid with credit card. Second, you will pay another partial payment at time you drop off your car to the port to ship off, also paid with credit card, and thirdly, you will pay the Auto Transport carrier driver! They will ask you to pay the Auto Transport carrier driver in cash, cashiers check, or money order, but you can also pay credit card, but you have to contact Coastal Auto and they will take your payment by emailing you a DocuSign to make your payment online. We completely the payment the day before our car was to be delivered, and we had no problems at pick up. 2) PORT TO DOOR: we are military and we wanted to have them deliver our car to our address, but the auto carrier driver will inform you that they will be arriving with the enclosed carrier and they need space to maneuver, so instead of them delivering to our address which is on a military installation, we were able to quickly communicate with the truck driver and ended up meeting at a location near the military base, which was in a parking lot of a mall nearby which was clear and open. Throughout the process when they were ready to deliver, they communicated often through text or a call to inform/update you. We were able to pick up our car today, it is in pristine & clean condition as the day we dropped it off to port. The driver & assistant were super courteous and nice, and they were wearing their mask at all times. Since we paid Coastal Auto online yesterday, we just had to sign off some paperwork with the driver and off we go! 3) PAPER WORK: IF car is paid off, you will need your Title along with your car registration to show to Matson, IF your car is not paid off, if you're still making payments on a car loan for your vehicle, you will need a LIEN HOLDER PERMISSION LETTER from your loan company, ours was from Honda Financial, and you will have to call your INSURANCE company to update your car insurance to cover the estimated time your car will be in transport, you will have to give them a window/timeframe of how long it will take to arrive to final destination. You need to make sure your auto insurance will cover your car (if it's on an auto loan) during the time of auto transport. 4) CAR CONDITION: car needs to be thoroughly cleaned inside & outside and personal items must be taken out before shipping. Gas tank needs to be 1/4 full. 5) TIME DIFFERENCE: I think Coastal Auto is based out of Florida, so just keep that in mind when contacting them on the phone during their office hours. I communicated with Alex Duran, he was very responsive throughout the process. 6) MILITARY DISCOUNT: they offer Military discount! You just need to ask about it when you book with them. Would recommend this company to my family & friends.

    Gerson with Coastal Auto Shipping is absolutely amazing! He made everything so stress free and…read moreeasy. He coordinated every aspect of my vehicles. We shipped one vehicle from Las Vegas to Honolulu two weeks before our move. Then my suv two months later. If we ever move back, they are my go to. I have recommended him to all my friends and family and on every social media platform! You won't go wrong with them! Thanks Gerson!

    Professional Auto Transporters - vehicleshipping - Updated July 2026

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