I made three visits and each time had to give up after waiting two hours. Its ridiculous. They earn…read moretheir terrible reputation every day!

I came in around 3pm on a Tuesday to title a new vehicle and they were at number 72. I pulled out…read moreF06 which means I'm waiting until 106. I finally got called in around 4:20pm and the process once you are called is usually extremely fast if you have all the documents properly. Sadly my bill of sale had a cross out that I had to get another version rewritten by the dealership and they missed signing off the title on the title document so I had to sit and wait for faxes to and from the dealership to tag office. The representative was so supportive and I was so happy I was able to get my tag by the time of closing. Things to remember: check you title before you go that all parts are filled out and that there are no cross outs or scribbles.

Very quick. I was in and out in 20 minutes. The employees are pleasant and professional. Great…read morelocation to renew your driver's license.

Erika at window 12 was the person that helped me get my license today - what a pleasant and helpful…read morelady!! After the cold reception at the reception desk, she was a welcome surprise. Thanks Erika!!

They never have enough people serving the line. Every time I try to reserve a spot in line the text…read moremessage says at capacity try again another day. Because they don't have enough staff! Slow weak management is to blame

I'm a Kansas resident, attending college out of state. Bought a truck while at school and left it…read moreat my apartment while I came home for summer. Tried to transfer the title to a Kansas title using a Kansas out-of-state vin inspection form but the manager, Kari, insisted they didn't have those and I would need to bring the truck to Kansas, a 2 day drive, to inspect it. Whenever I tried asking questions I was interrupted by the manager who would say "Sorry, it's not going to happen, no point in trying to argue". When I called the county supervisor, she said they only allow out of state vin inspections for students and military, and had received a call before me from the Derby manager that I was only working in Florida, and not a student. The supervisor then said "Due to conflicting stories" they could not help. This is the second time I have needed a vehicle titled while out of state at school, and the first time I had no issues using the form. Do NOT use this office if you need anything more complicated than a registration renewal. They do not know what they are doing.

And after losing the new driver's license, customer service was just as prompt and courteous this…read moresecond visit.

He wasn't any better the second time in there. The lady…read morethat help me with my license was very nice!

Once again the dumb asses at the Kansas DMV messed up my vehicle registration renewals. And once…read moreagain they try to make it all my fault. Went on line and registered 3 cars a truck and a motorcycle weeks before they expired. Got the cycle tag but not the cars or truck. Called them several times and they kept saying it is in the mail. Now it's July and everything except the bike has expired. Called DMV and the revenue offices in Topeka and got the run around and was told the call Sedgewick co and got the run around from them. They said it was not in their shitty computer, although I have a printed receipt and the money has been charged to my credit card. They said I have to take it up with s third party contractor as they said they have no control over the contract. My receipt says Kansas DMV on it and I now have to take time off work and go down their and pay twice. I have contacted the Kansas adept of Revenue Chief Counsel Mr. Clouser (spelling unsure) for a refund or the proper procedure for a lawsuit filing. 8 different phone calls or forwarding and the clerk at Clousers office wanted me to explain the whole mess to her. Kansas state employees never admit when they mess up and I hate to sue the state for their incompetence or thief of services because it may harm my children's school money or paving the thousands of potholes in the state, but enough is enough. I talked to an attorney and he wants to see my paid receipt and listen to the many taped recordings I have had with state employees. He is confident that the state will refund my money for having to pay twice, all phone related bills, loss of pay from work and any stress/emotional losses the state has provided. Oh not to mention all attorney fees incurred buy the states incompetence. Mr. Clouser will show up to the trial, since he will be listed as a witness that was informed by his clerk of the states errors, and his failure to respond. Update-got a refund. But they are still lazy pecker heads. I see why I hAve never herd of anybody that works at the KS DMV in public, I guess they do not want to get charged double, harassed or humiliated by the public.

Tear down and rebuild of my 2000 gmc Sierra 1500 rear axle. Did the job and communicated well…read morethroughout the process.

Mr Derek is a great person. He is honest, professional, patient, reliable and considerate. He goes…read moreabove and beyond in his work. When my car broke down and I was stuck on the side of the road, he still went beyond his mechanic duties to check on me and offered me a ride home free of charge with the help of his colleague Mr Dustin. Mr Derek does not upsell and does not give BS; he is transparent and candid about the diagnosis process, the repairs, and the quotes. He offered to run simple tests on batteries and inspections of the car for me for free. He also responds quickly to requests, questions via Yelp and phone. My alternator of the car was bad and Mr Derek gave me two options: remanufactured and OEM. He clearly explained what the pros and cons of each one and respected my decision. The issue was fixed within 2 days. The value is reasonable. And Mr Derek takes really good care of his customers. I highly highly recommend him.

Have had an oil change and now repairs done here. When I went in for repairs today, they quickly…read moregot my care in and figured out what was wrong: I had a bubble on the tire on the axle side that I couldn't see, and a bent tire rim that I could see. They found me a new tire and quoted me a price on all the repairs today. I had to go back a couple hours later when the tire got delivered, but I used their iPhone app to get a $25 off $100 discount! I highly recommend them! Fast, friendly, and fair!

Can't get anyone to return calls or emails. I used the number and email listed on the shop's…read morewebsite. Busy is understandable, but just plain silence likely means you wouldn't render adequate service anyway. If you're so busy you can't keep up, hire more people. If you can't hire more people, then you're just doing business wrong. If this review prompts an owner response, my only question is why did this matter more than my initial inquiry?

Mark and Summer truly make Affinity Automotive Services a great place to take your vehicle for…read moreservice. They keep you abreast of the work they are doing and have built trust with their customers. I feel confident when I take my vehicle there for service, I won't have any issues once the work is completed. I would highly recommend Affinity Automotive to anyone needing automotive repairs.

They are very responsive, timely and transparent when it come to your car's service needs. The work…read morethey supply is excellent. So very trustworthy, that I send on my family's vehicles to them.