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    Professional Moving & Storage

    3.0 (2 reviews)

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    7 years ago

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    Roadway Moving

    Roadway Moving

    (536 reviews)

    Midtown East

    This year has been a lot of moving for me, and moving is so stressful. I've heard great reviews…read morefrom my nyc friends about roadway moving, so I decided to get a quote from them. After talking to them, I knew I wanted to go with them. Their customer service, attention to details, and organization are 5-star levels. One thing that really stood out to me was that instead of asking me how many boxes I need, they asked me to send them pics of my place and stuff, and they calculated the number of small, medium and large boxes I need. It's so easy to underestimate and get a different price at the end. Also, I know I wanted packers because its speeds up the entire process of moving and settling in. I'm so glad I did with Roadway. It usually takes me over half a week to pack and be stressed for over a week, but Diego and his 3 teammates packed up our studio in 2-3 hours. They're so professional. They moved so quickly with care and accuracy. Most importantly, all my kitchen appliances were wrapped with care and delivered and arrived to my new apartment in the same condition. It took us about 2 hrs to settle in, and they once again unpacked most of the furnitures and reassembled them, making me feel settled in and relaxed. I cannot thank their team enough. They're all so polite, friendly and efficient. Within 1 day, I already feel 95% settled in. It's the easiest, stress-free moving experience I had in a while!

    I don't usually write reviews, but this experience absolutely deserves one…read more I used Roadway Moving for my move, and from start to finish it was seamless. Before they even arrived, I got a tracking link to follow their location just like Uber, which immediately made me feel at ease. Crisanto and his crew showed up right on time and were incredible. They worked quickly but carefully, wrapping all of my furniture and somehow managing three giant mirrors without a single issue. Not one complaint and not one moment of stress. What really stood out was how above and beyond they went. They helped me figure out which part of my couch would actually fit in my space, laid out my rugs, and organized everything so I could still move around my studio comfortably. Also shoutout to one of the crew members who was on his first day. You truly could not tell. The whole team was professional, efficient, and just genuinely great to work with. This was hands down the easiest move I've ever had. If you are debating which moving company to use, this is your sign. Go with them.

    Shoreline Moving & Storage

    Shoreline Moving & Storage

    (4 reviews)

    Worst move and worst customer service ever. Salesperson didn't ask enough questions about items…read morebeing moved. They said they would.pack items and when they arrived to pack up items I was informed that it would cost more. So I agreed to pay. The person in charge was rude and ignorant and just blaming me for all the items. The company put the items into storage and I was charged for that, that was fine. Then it came time to have items moved to new location. The man in the office wasn't professional at all telling me the dates and times he could move the items. Not really accommodating me. Then he was rude about the fact I had to arrange funds before the move. Then the items arrived to be moved into storage unit and home. Well pictures were broken, a folk art piece broken, china cabinet damaged on bottom, then come to find out pieces left behind because they decided to put some pieces into another part of there warehouse. No idea why, he gave excuse that the warehouse manager wasn't there to help sort. So I asked to have those pieces delivered, yet again he told me when he was going to do it. I was to be thankful he wasn't charging me for storage. So in the time that passed lost a tv, a new bbq still in box, hardware for putting a bed together, a very large painting, smaller painting done on driftwood, then I was given a tv not even mine. So again I asked him for my things. He said that now I have to file a insurance claim. He was to send out the forms, that was on march 17, 2021. Still no forms, then he said he mails forms every two weeks. Weird business practice. So I started unpacking items. Pieces missing on crystal decanters, crystal bowl broken, a pair of victorian cases damaged. That was only.in three boxes much more to unpack. These people don't care about your items and are just rude and ignorant. I think the man in charge should be fired and if he is the family man running this business should be shut down permanently. Never never never do business with these people I paid over $3000.00 for a move from ct to rhode island.

    I cannot recommend these movers. The salesperson did not ask enough questions to find out how much…read morethere was to move; was in a hurry on the phone. After the move, no one mentioned the following: a hi-riser bed was dis-assembled to move and not re-assembled after, just left with parts scattered on the floor; significant scratch on piano bench; plug for floor lamp missing making it unusable; a carton was left in the basement and not moved; other minor scratches and smudges.

    Professional Moving & Storage - movers - Updated June 2026

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