My husband and I have used RCB for nearly a decade for our self storage needs! It all began when my…read morefather who was local passed away and I had to clean out his condo unit. I just need an extra place to store his things and we have utilized the unit for multiple moves to and from Brooklyn and New York City and now we have landed back on the short line of Connecticut.... The team at RCB has always been so friendly and helpful. They are very quick to respond and honestly some of the nicest people I've ever done business with. Are things have always been clean dry and kept secured I could not ask for more! The access is extremely easy to navigate well. Also feeling safe with the camera systems that are installed.... We highly recommend RCB!

I have been a customer for 3 years and I found Rob very easy to work with . The location is great…read moreand easily accessible as are the units I highly recommend this business

Clean and secure facility. Ray is very helpful and quick to rectify issues. Has multiple security…read moremeasures in place and is never crowded. My only complaints would be the billing on the first of the month, I try to rearrange my bills so they are not due on that date and my rate also increased and overlooked the small post card and never received an email. I would have definitely liked more notice and the ability to budget for the increase. I dont think the price increase was unfair or unreasonable but was significant to me, sort of makes me wonder how often rate increases will happen. This is obv more of a company wide thing vs customer service, which the facility itself and management has been helpful. ²

GOOD NEWS. I wrote a review earlier this week in response…read moreto a problem with Global Self Storage of Clinton CT. To update that complaint I must say without a doubt the people in charge of that business definitely listen and monitor the content I received a call from a person who represents Global in a high management position. He was extremely interested in this problem, and in all truth he and I rectified the issue and I am very happy to report we came to an amicable solution that allows me to continue our business as before. The facility is clean, secure and well managed, and now very affordable.

Tessa was great to deal with & was very knowledgable. Made leasing a storage unit very easy.read more

From the owner: Residents and entrepreneurs in Clinton, Connecticut, seeking out self storage have found the right…read morechoice with MJM Self Storage of Clinton. Along with renting storage in various sizes, you can choose from heated or standard storage. Search selections on our website today.

Staff is great and very helpful with questions/ Concerns…read more The storage unit is clean and neat.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 47 Spencer Plains Rd is no exception. Our Old Saybrook storage facility offers a large selection of unit sizes with convenient options like climate control. Located near Spencer Plains Rd and I-95 onramp, we're trusted by neighbors in Essex, Old Lyme, Westbrook, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Started off at the Niantic Storage Place facility. Had to immediately move out to the Essex Storage…read morePlace facility as owner/manager did not reserve the correct units requested. Resulted in moving into Niantic, stuffing, into a too small unit, followed by having to move to correct space available in Essex/Centerbrook. This was exhausting, stressful, expensive. Nearly 4 yrs, $13K later in fees, it was discovered after seeing pilfering going on in a neighboring unit and looking deeply into the very back of my unit, that items were moved about, a furniture item was damaged by HVAC unit tubing leak onto a wood buffet in meticulous shape, expensive to fix! Another + $1K (repair) and a hallowed out work area seem to be made in the back, out of sight. Many missing items, open boxes and empty boxes, missing and strewn about etc. Shocking to me. BEWARE. Nothing was offered for coverage for OBVIOUS photographed water damage/condensation, missing items/ stolen, nor explained. Manager / owner refused to address, as he would not come to the unit to view. Bullies, screams and yells. Extremely unprofessional and uncaring. Coats chewed by rodents, items smell of mold and mildew. HVAC seems inconsistent in use, not as effective as should be. Rodent traps evident all over building don't work, coats covered well where chewed at bottom hems. Double billing took place repeatedly. Note: ALL Locks can easily be manipulated in mere minutes, see the Net and local hardware store pros if you don't believe. Tried repeatedly, over and over, to work with CJ over the years, didn't help at all. Things got a little calm in the middle of the term but he has always been extremely difficult, hostile, angry toward me when any problem was surfaced from the start. CJ attempted to lock me out of the facility for my "paid in full" unit in the end. What happened at the end of term, my extreme urgency and desire to vacate immediately, could've never been anticipated no matter how bad the relationship had gotten times, its been heartbreaking, behaviors felt very threatening. Others at the facility asked me about missing items over the years too, questioned me and the "goings on there." There was also a water leak at the garage bay door that flowed into a smaller unit I had in Essex causing me to move to another unit in this facility! Items were NOT kept secure, not returned at all or as stored, nor kept from premises damage and theft. This is our world now. Desperate times. Very upsetting to have your belongings taken. We know exactly what happened at Storage Place in Essex, under the management and supposed owner. Please make sure to carefully secure, photograph and monitor your belongings if you decide to utilize this business. Proceed at your own risk. Good Luck to ALL!

From the owner: Conveniently accessible climate controlled units that provide a safe and secure place to storage…read moreyour personal items.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property