I absolutely love this company! After many, many years of searching for an affordable and reliable cleaning service I finally found Proficient. The staff treat my home as if it were their own and they are always accommodating if I have a last minute schedule change. I highly recommend them and couldn't be happier with their services. read more

Called around looking for a new cleaning service, and The owner Alexandra was very nice and quoted me 350 for a Deep Clean .I had asked them if they could try and get this wax off my tile floor so I didn't have to pay 1300. They made several runs to Home Depot to buy stripper for the tile that they neglected other stuff. The master bedroom was not cleaned . There was no dusting, moping or vacuuming, the area rugs in one of the hall ways was left dirty. My kitchen was not cleaned there was stuff all over the floor the trash was not taken out. And I heard one of the cleaning ladies complaining that my downstairs smelled when I live in a brand new construction house and you can still smell the paint on the walls VERY UNPROFESSIONAL and over charge for services. After all this I get my bill for 360 when I told 350. No will not use them again read more

I absolutely loved the job that they did cleaning my house again, this is the third time I have usd their service. I needed the whole place done and they cleaned beyond my expectations and quickly. The maid they sent was polite and on time and definitely earned her tip! Will continue using Proficient Clean! read more

Alexandra (Alex) the owner was very professional and honest over the phone. I even offered her more money to come sooner and she refused. I was in desperate need of a deep cleaning after I remodeled my home! My house was covered in dust from installing hardwood. The flooring guys left my home in complete disarray. It was 1700 sq ft of dirt, dust, and absolute filth. I wasn't sure if Proficient Clean would be able to get my house livable in one day. The workers were still finishing up when Alex and her team arrived. She got right in and went to work. Thank God because I was distraught and sleep deprived from the stressful remodel. I just wanted my house back! She saw my stress and told me "everything's going to be fine" Lol. Obviously Alex has dealt with situations like this before because she took the reins. She had a plan for the dust removal. They started upstairs and worked their way down. The walls literally had to be washed because the wood dust was EVERYWHERE. Once all the dust was removed, they cleaned, mopped, etc. It took her all day, but she did it! I wanted to cry I was so happy. I paid her exactly what we agreed on (and a tip of course). It was a huge job! I couldn't believe they did it. The next day, I was able to bring in all my furniture from the garage and settle in. What a lifesaver she is. I've had Alex come back for regular cleanings since then. Always professional and on time. She goes above and beyond. Thank you Alex!!!! :) read more

If I could give Proficient Clean 10 stars I would!!! I had an emergency over the weekend in which my normal housekeeping service was unable to come on such late notice on a Saturday afternoon. I contacted several companies, and everyone was booked. I spoke with Alex from Proficient Clean and she did everything she could to help me that day. She was completely booked but offered to have her cleaning lady June come by Saturday evening for 4 hours if it wouldn't be too late. Alex was able to accommodate my emergency and tailored pricing to my specific needs. Alex was such a pleasure to work with and gave me such peace of mind. June arrived shortly after 6pm and got started on a very thorough deep clean of my home. She didn't miss one crevice. She was so pleasant and did a fantastic on my home. She got my house back to normal after the calamity that occurred this past Saturday. I cannot thank the Proficient Team. You guys are awesome!! Thank you again for all of your help. read more

We have a vacation home in Las Vegas. I was looking for a cleaning company to clean for me. I was referred to Proficient Clean from a neighbor. They were highly recommended. I called and spoke to Alex and had a great feeling about her & her company. She was very professional and answered all of my questions. I set up an appointment to meet her and for her to look at our home. She was on time, very friendly, and seemed very accommodating to my cleaning needs. I absolutely loved her honesty & professionalism. They came and cleaned, locked up the house and even sent me pictures of the house when they were finished. Alex was very fair in her pricing. I was not there, so it would of been very easy for her to charge me for more hours but she did not and I appreciate that. Thank you Alex for making this easy for me. Your services are appreciated and your honesty, integrity and good work ethics have won me over. Thank you for your services...I am so thankful. read more

Absolutely great service. Maid was very nice and did a damn good job. Great price, came out when they said they would. I would recommend them anyday. read more

I recently moved to Las Vegas and needed my place cleaned within a short notice. At first I was hesitant to hire a house cleaner because of a bad experience I had living in San Francisco. Proficient Clean exceeded my expectations! They were quick to respond, reasonably priced and easy to work with. The maid did an amazing job cleaning my 2 bedroom apartment. I will definitely be using them for monthly cleaning! read more

This is the worst cleaning service ever! My fiancé called for service for our rental. They charged an excessive amount of hours and missed multiple items. If they had actually finished I wouldn't have a problem with the pricing. I called another service to finish the job! The missed switches, drawers, the floors were not completely clean, and they cleaned one exposed sides of the blinds but not the ones facing the windows. My biggest problem was the fact there was still hair everywhere. We will never use this service again and wouldn't recommend anyone else to either! I WOULD GIVE THEM 0 STARS IF POSSIBLE!!! read more

I recently moved in, and requested a deep clean. Prior landlord left the place a mess. I work, so I coordinated the schedule with chris and had my family friend oversee the work. At first, I was unsatisfied at the service. I notified chris and he got on it and made amends. I learned also, its best that a single point of contact set up and oversee the cleaning. So, I left it to my friend (who knows about cleaning) to communicate with chris, and oversee the cleaning. Job well done. Chris is fantastic, as he is courteous, and does everything he can to make it right. No company is perfect, but the fact they went to every effort to do a job well done exemplifies there commitment to great service and customer satisfaction. It goes a long way to building goodwill when a company does its very best to get things right. read more

Gaila came to our home and was phenomenal! She did a deep clean and did not stop for 4 hours and will be back next week. If you want a dynamo who is also very sweet and worth every cent ask for her. They also sent me a reminder email so I would not forget and I appreciated that. If you need a hand cleaning definitely call Proficient Clean and you won't be disappointed! read more

Been cleaning my house for over 5 months and always do a great job. My wife's says cleaning day is her favorite day. Does everything we ask and more. Even spends time with my dog. Couldn't be happier with there service. Would recommend them to anyone read more

I have been using Proficent Cleaners for about 6 months now. They are always flexible and accommodating to my schedule if I need to make changes. The house smells good and is professionally cleaned after and Alex leaves. She is receptive to feedback, if my needs change over each visit. As a busy mom and wife, I always look forward to Alex's visit, so does my family! The convenient option to pay online is also a favorite! Highly recommended! read more

Please read before booking!!! I needed cleaning for a move out. I scheduled them several days in advance and gave them a deposit (which they required (Never give a deposit on service work-wait to pay after the work is completed and u are satisfied with the work). I had to go to work but my husband was home. Long story short: the cleaner said they were waiting at the gates of the apt complete. Husband went out there n waited, no one was there. He is the one who had to contact them vs the cleaner or company calling to say they couldn't get in, so supposedly she left (now we were left with an apt that needed to be cleaned for the walk though the next day (too late to get someone else). The person I spoke to on the phone about this was not helpful at all. The next day I spoke to the owner who both her and her employee demonstrated their ability to lie. I was suppose to have 2 cleaners come and clean for 2 1/2 hours (total of 5 hours of work). So when I pointed out to the owner that both she and her employee referred to the cleaning lady who was "supposedly" there it was in singular. So when I told Venza that it was supposed to be 2 cleaner she said how did I know that there weren't 2 there. I told her that she referred to the cleaning lady as she not them when saying that she was there (obviously trying to lie to me to cover her tracks-I paid for 2 cleaners). I had to cancel my payment with credit card company to ensure they would not charge me for their no show. This is a shady company luckily I found a cleaning lady that will show up and not make for a gigantic time waste and delays costing resources. read more

LIFESAVERS! I HIGHLY RECOMMEND THIS FABULOUS SERVICE! Contacting a cleaning company the Friday before Christmas to see if there's any way they can clean your home in a hurry is a horrible request and yet these professionals handled it with ease. After being sick and then injuring my back, I was in desperate need and so was my house! Alex responded to my inquiry immediately and very quickly had me scheduled the same day. June spent more time than originally scheduled (which was absolutely fine by me...I knew it needed it) and didn't cut a single corner. She showed up with a huge smile on her face and a great attitude and they were both still there after hours of cleaning. June was incredibly hard working. I don't know that she took a single 5 minute break! I am scheduling recurring service effective immediately. I am forever grateful and loyal! They truly saved me at zero hour and I'll never look anywhere else! read more

Alex from proficiency clean responded quickly to my request for a deep one time house cleaning. Even during the busy holiday Christmas season, she herself can over with one other cleaner to get the job done. She did a quick walk through and we agreed on what was to be done. She estimated 4 hours and a fair price. My husband stayed home that day I had to work. They cleaned everything we asked them to. We had asked for the stove, refrigerator and blinds to be included. They actually stayed 5 hours to get everything clean. We paid extra for-the extra hour , which I believe was worth it. When I came home from work (I had to inspect everything) oh course... lol I found everything I asked for clean and , with a few exceptions. I had to wipe off the kitchen counters there was a film left behind kinda sandy. The bathroom shower floor I had to bleach and scrub , but then the shower looked great. Also noticed the floors could of been steam cleaned better some spots look like they used a dirty steam rag . Everything else look great stove, refrigerator, blinds sparkling clean!! Would consider using this company for a monthly cleaning read more

Read before booking!!!!! Schedule these guys to come and provide a deep clean and carpet cleaning the week before my schedule service for move out for 8am on a Monday morning. 815 rolls around no show no call. I call the office he says she is at the gate waiting I walk to the gate and no one is their. I call back he says she is waiting still at the gate and has been for 15 minutes? I walk back down and still no one at the gate. I call back and he says she is waiting at the second gate. My apartment does not have two sets of gates I tell him. He hangs up and then calls me back 20 min later saying she decided to leave even though obviously she wasn't at the correct address. I ask for a refund on my deposit since they are not showing up or bothering to get another cleaner maybe that can follow GPS or directions to get to a property. He tells me he can't get another person and it will be later in the week for a reason schedule. I ask for a refund and says he is unable to authorize it because he is not the owner even though he introduced himself as Dillan, then changed to DJ after this cluster came up. These guys are shaddy and now I'm in a bind with the land lord for a dirty unit. Wow all that stuff about meditation on good didn't do them much good bc they scammed me!!!!! read more

I was moving out of my rental house a few months ago. I talked to Chris, great guy to talk to by the way, but when the cleaners showed up...about 2-3 hours later because they had another home to finish. Chris did call me about it. The quote I got was all wrong, instead of $250 I was quoted, it because $450 with the cleaning and carpet cleaning. The cleaners had to clean the house 3 times in order to have it done. During my walk thru with my landlord, they missed all the kitchen drawers and cabinet and the oven and also the drawers in all 3 bathrooms. Sorry but I paid way too much for them to miss all of those items. Again, Chris had a very good communication with me but after awhile I just wanted this to be over. Please don't quote a lower price and then half way done add more money and time to cleaning the house. I could have gone to someone else but the 5 -star rating made me decided to use this place, boy was I in for a surprise. Thank you for getting this house clean in 3 days but I will not call you guys again. read more

We needed a Move Out clean on our 4 bed/4 bath house, and Alex did a phenomenal job. She was easy to work with, very reasonable on price, and extremely nice. I'd recommend Alex to anyone. read more

There are not enough words to describe how great of a job they did and how much they exceeded our expectations!!! Just picture a house with 2 kids, 2 dogs, 2 working parents, and a newborn on the way... we probably haven't cleaned in months... and we had piles and piles of clothes, dishes, toys, junk, etc EVERYWHERE. Not to mention dog hair all over the place. Proficient Clean turned our home into a a sparkling clean and organized sanctuary for us... Definitely ready to have the baby now! They were able to squeeze us in the very next day after I called and we had June and Alex come to clean. They were incredibly sweet and nice and thorough. Being 9mo pregnant, they really helped me organize, clean, tidy, etc. prices were really great. We have used 3 different companies in LV and we found the company we will use for monthly cleanings. Thank you Alex & June for doing such a fabulous job. I'm no longer embarrassed to have people step foot into our house :) read more

first time call no answer. when answer machine on, i just spoke a few words not even finish my 1st sentence then the call was ended. i text to request a house cleaning service but no response. after about 20 minutes, i called again, the man answered the phone just said "we re really booked up". I was trying to ask when the next available date and time, but he hung up on me before i finish my question. real bad service. i wonder how they earned 4.5 stars on Yelp review. i have the reason to doubt the reviews on the yelp were written by the people in business self. read more

At first, this company was great: responsive office team, great cleaners. Over the past six months, though, they've canceled at the last moment, had cleaners who didn't put basic things back in place, took several days to answer complaints, and changed to a lackadaisical voice mail message ("Hey, you've missed us; well, we missed you, too!"). They couldn't seem to keep it straight who in our home should be the main contact person or to whom they should send the bills. It's as if they don't use a computer to keep track of basic information. Oh, and they mailed back the keys instead of offering to drop the keys off when someone was home. I get that there are times when emergencies prevent cleaners from coming, but the emergencies were averaging one/month the past six months. I am so disappointed. read more

This company is professional, on time and thorough. I am pleased with the job they did on cleaning a rental for move-out. And it's reasonable for what they do. Recommended. read more

I have known the owner of this company for several years. I appreciate their attention to detail. No corner in left untouched. They are always professional, on time and respectful. I trust them leaving my house unattended. I would highly recommend. read more

I've been using Proficient Clean for several months and they are great! When I first tried them in November, I had some scheduling trouble. But when I reached out to them again in March, things went much better. Since then, I've had June come every other week to clean. Between health issues and a crazy work schedule, cleaning has always taken a back seat. Now, I don't have to freak out every time someone's coming over. She deals with my 2 cats and their hair wonderfully. It's really been a God send that I didn't know how much I needed. read more

I have been so happy with this service! Chris is a doll to work with. I have a chronic lung disease and can't do the dusting, but can't live with it either. Everyone that has come to my home has been great, but Claudia just blows me away. She cleans my home as if it were her own. and she is so kind and efficient. She's a keeper for sure! And Chris has always been wonderful. Once I had a different girl come and I noticed after she left that she forgot to vacuum the stairs. I called Chris to let him no and he was happy to make it right. This company does exceed my expectations for cleaning and customer service. Thanks Proficient Clean! read more

Cleaning quality was average, but speed was below average. It took 3 hours to get through only the kitchen and 2 bathrooms (without the floor being mopped). Considering the amount of time it took, we were also a little surprised that the countertop was not wiped under items, such as the soap dispenser. read more

I used this service to do a clean of a vacation home I rented for about a month in Vegas. I needed to leave early on short notice, and didn't have time to do a full clean. Contacted these guys, and they were able to get someone to the house early next morning! I was pleased with the service, and the guy who cleaned did a great job (even on a wine stain on the carpet). Professional service, and super quick appointment turnaround! I'd definitely use them again if I ever needed house cleaning in Vegas. read more

Its hard to find good professional companies in Las Vegas, I was just looking for a company that would take cleaning off my plate, everytime I hired a different company they would work out for a little bit and then the service would start to lag. Proficient Clean showed me a walkthrough system that proved their completion, been a breeze to work with them. The phone guy kept everything simple. Thank you Chris, You guys have the most on point maids ever. My house sparkles. read more

Proficient Clean is an excellent cleaning service!! The team is very professional and knowledgeable. They provide wonderful service, and are a pleasure to have in your home! I recommend Proficient Clean to anyone looking for a skilled cleaning. read more

The customer service was AWESOME!!!! I spoke to Chris and he went above and beyond to make sure the rental property I was moving out of was sparkling clean. I needed a touch up on a few things and he sent someone the next day to make sure it was done to my satisfaction. Thumbs up to Chris and the cleaning team at Proficient Clean. I highly recommended this company. read more

I needed to have my condo cleaned after my roommate left it in total disarray. I had the whole place cleaned and the carpets steam cleaned. My place looks brand new now. 100% recommend read more

KIm was on time and did a "fantastico" cleaning job. Over the last several years, I have hired several different cleaning companies but none has come close to getting the job done like Proficient Clean. I will definitely use this company again next month and hopefully get Kim again. My house looks awesome for our Thanksgiving holiday. Thank you. read more

So pleased to have found Proficient Clean! They were efficient and timely!! Lory and Jackie were absolutely amazing!! Will definitely book this company again and hope to have these two ladies come back!! Definite 5 stars for the company and 5 plus stars for Lory and Jackie! read more

I called and talked to Dillon. He was able to set me up with a same day service. We use our condo 3 nights a month and are looking to be set up on a quarterly cleaning schedule. Desi showed up on time and knocked it out in 2 hours. Condo looked great when she was done. Will use again for sure.Thanks read more

We have a condo here and we visit every two months. They have done an amazing job for us this past year. We are on a schedule , and travel extensively and every time we come back the place looks great, it's put together and fresh and clean. Couldn't ask for more. We highly recommend them read more