Excellent service from start to finish, they were professional, efficient, and left everything…read moreclean. My new roof looks sooo much different

From the owner: At Crown Exteriors, we specialize in roofing, siding, gutters, and storm damage restoration for…read moreTwin Cities homeowners. Whether you're dealing with damage or planning a full exterior upgrade, our team brings professionalism, integrity, and top-tier craftsmanship to every project. We offer free inspections, help you navigate insurance claims, and stand behind our work with strong warranties and responsive service. Crown Exteriors is also proud to support Feed My Starving Children (FMSC) as part of our mission to give back. Need help protecting your biggest investment? Let’s get started—reach out today for your free inspection.

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

Had my roof done, went really well. Cleanup was nice. The process was long because I had hail…read moredamage in the fall and it didn't get built until after the winter but overall no complaints! ​

We had our roof replaced due to extensive hail damage. Hey were quick to come out and give us an…read moreassessment. They then returned while the adjuster was here to make sure he didn't miss anything. We also got new gutters which are going to be installed soon. All the guys that worked with us to pick out our supplies and get estimates set up were friendly and very quick to answer any questions we had. We have a 3k sf home and they had to start pretty early. We heard them at 6am sharp on the roof scraping off the old shingles. I got home from work around 445 and they were wrapping up already. There were 5-6 workers and a foreman/translated sitting in a car. I believe he was there to deal with the homeowners since the workers were non-English speaking. They did an amazing job. The only thing that wasn't stellar is they loosened the gutter in the front of our home and never reattached it properly. When it rained two days later, it came down and was hanging in front of our door. We emailed the sales man and he had the crew there that evening to reattach and fix it.

Last fall we incurred hail damage to our roof and gutters. We contacted two companies who had…read moreviewed the damage but they never called back! We began looking for a contractor and found JTR. Bob Link came to our house reviewed all the information and told us they could handle all the final paperwork, billing, permits and adjust our gutters to better handle rain runoff. JTR replaced the roof and gutters in a timely manner and were very easy to work with by handling the final claim processing and paperwork. The professionalism and integrity of JTR Roofing was excellent. If you are looking for an experienced and reputable contractor, I would highly recommend JTR!

JTR Roofing did a great job for us getting our new roof/skylights/gutters installed. We couldn't…read morebe more pleased. Their representative, Bob Link, has to be the world's most conscientious salesman. He knew the ins and outs of all the decisions we needed to make and supervised the entire project, including the insurance and city inspection requirements. We're most appreciative.

If you're on the market for a new roof, be sure to consider eRoof for your project. They are fast,…read morereliable and truly stand behind their work. I can't recommend or thank them enough, your home is in good hands with eRoof. Here's our experience. eRoof did a full replacement of our flat/low pitch roof late in the fall after we noticed some leaking. As we decided to replace it out of our own pockets, we wanted to be sure the company we chose for our project was perfect for the job. Their pricing is very competitive and the conversations and planning we did with Tyler made eRoof be our first choice. They completed our roof replacement very quickly and the cleanup was great. It not only looks wonderful but no more leaking and they replaced some rotted wood while they were at it. Come spring when the snow melted, we noticed the drainage from our new roof was not going to work long term. We contacted Tyler at eRoof, he listened to our concerns, came up with a solution and made sure we were 100% satisfied with our product even months after the job was completed. This company stands behind their product and their commitment to making sure their customers are top priority. This is the kind of company you want to hire when the integrity of your home is on the line. Thank you again to everyone at eRoof, 10/10 would recommend to anyone!

I recently bought my first house and of course it came with a roof that needed replacing (30+ years…read moreold!) I contacted Garret to support on the project. He and the team at eRoof were very supportive throughout the entire project, thoroughly explaining everything and efficiently getting the project completed. I have nothing but great things to say about the process and final product with eRoof. In fact, a neighbor of mine also commented on how professional and respectful the team was while working on the roof, they cleaned up incredibly well, no stray nails or waste.

Do not hire this company! They're new, and have no real professional experience, and you're…read morebasically a guinea pig for their projects. I hired them to remove and replace baseboards and door trim through Home Depot's Pro service. They double-booked the day my project was supposed to start and instead of rescheduling (which I offered), they sent the owner's brother-in-law - who doesn't even work for the company - into my home. He caused damage, and the work was sloppy and incomplete. The workmanship was terrible: - Boards weren't nailed securely - Large gaps between baseboards and walls - No caulking at seams - Only some nail holes filled - Some corners are mitered, others aren't - they're just boards stuck together for an unfinished, inconsistent look - They skipped spray painting the boards (as outlined in the contract), left several unpainted, and only painted the front face of others. After several text messages with Adam around my disappointment with the incomplete and sloppy work, they did offer to come back and fix things (contract has a workmanship guarantee) - but at that point, NO THANK YOU. The trust was gone, and I wouldn't feel comfortable letting them back in my home. I will likely have to rip half of it out and hire someone else to redo it - leaving me out a significant amount of money, and they don't care. Adam takes an 'Adam first' approach vs. a customer first approach as advertised. The finished product looks like a rushed DIY job I could've done myself. Unprofessional from start to finish.

The work is done and paid for. However, this team sent out…read morea person alone and they cut through my deck to place a gutter. The employee they sent did not ask us or their boss questions. We were in no real hurry but they went ahead and scheduled when the person was by himself and did not speak English. That language thing is not the issue...it is that they sent him alone knowing this. The fixes were made to some of the other work as it was done right the first time and this team made it seem like we should be happy they gave us something for free for it..some bracket for the gutter. There were times when -and I do understand family things that come up-that communication and follow up were awful. Lucky for us my husband works from home and can flex his schedule. We chose this team because they presented the scope of work so much better than anyone else and not based on the cost of the service alone. Too bad you didn't live up to that.

I'm very happy with the new roof! My roof was in pretty bad shape when we began. After getting 5…read morequotes, Mike's quote was the most straight forward and fair. They (Four Seasons Builders) started at 6:45am and finished by 1:20pm. The roof looked outstanding and the areas where it leaked were fixed also. Mike's roofing team was friendly and extremely hard working! If I had to do this over again, Would I pick Four Seasons Builders again? YES!!!!! Thanks!! Mike

We really are happy with Four Seasons and Codie and HIGHLY RECOMMEND them for their work!! Quick,…read morehelpful and courteous responses. Highly knowledgeable, reasonably priced and were able create a cricket in-house and complete our repairs quickly. Codie definitely has gone above and beyond with his customer support. Also looking at adding additional gutters with them!

Company was very good at updating me in regards to the project that was being done. They…read more communicated very well with what was going on throughout the whole process. They also were able to get me set up with a financial plan. Very reasonable priced compared to other companies that I got a quote from. I would hire them again to do my next project. They did a great job.

I cannot recommend this company highly enough! Great experience all around. Jason, who helped us…read morewas fantastic! He worked tirelessly with our insurance company to make sure we received our full benefits. The crew that did the work were fabulous! Perfect job. No nails, no trash or debris at all! If you need a new roof call them and let them do the work for you. No stress, no hassles, just great results and we now have a beautiful new roof!!'