So here's what an awesome landlord Progress Residential is. They told me if I updated my leave date to July 17th, then I wouldn't have to pay the fines. Great. Hate fines. So that's what we did, in writing. So they ignored the change, assumed we left June 17th, and charged us $3600 total for repairs and early termination fees. Things like powerwashing the house (didn't need it. We get torrential downpours weekly). Repainting all the walls and baseboards to hide wear and tear. Not having the carpet professionally cleaned (scheduled for July). Essentially, not paying to get the house ready for the next tenant. WTF?? Really? After we had to live with broken appliances for weeks? We paid $60/month for our pets for 18 months, and that goes nowhere but their profit even though I was told it went towards fixing any pet damage. They charged me to reseed the back yard, even though it was in just as good a shape as when we moved in. Progress doesn't believe in "normal wear and tear." I mean, the house looked great when we left. Better than other Progress homes they tried to show us 18 months ago. People warned me, but we were desperate at the time. Progress preys on desperate people. So I'm warning you. read more

If I could rate them lower I would. They have no idea what they are doing! They tell you one date then you find out they gave you another date. They don't call back and leave you hanging. The most unprofessional and unreliable service I have ever dealt with. What a waste of time. If you call them be prepared to wait over an hour while on hold, and get a different answer each time you call. read more

We rented from Progress in South Pointe community. At first it seemed like everything was going great. Great move in communication, did a good inspection of the property, no issues. I asked before we moved in about getting the pool fob to take advantage of one of the main reasons why I selected the house that I did. Kept getting the run around from the leasing agent. I contacted the HOA and got the right form, sent it to the HOA department at Progress--nothing. No word, no response. I emailed them daily and texted my leasing agent, Stephanie Hittle. Finally, after 2 months of pestering she told me her manager got the form and she was emailing it to me. That was 2 weeks ago. I texted again today to ask what email she used and haven't heard back. No problem--probably not working today. HOWEVER, I put in a service request to have the screen on the lanai fixed. It was the one panel that was obviously fixed right before we moved in (it needed to be cut off around the edges). They denied it was something they fix even though they fixed one of them for me before. I asked if it was not part of their repair guidelines because I put in my 60 days notice...I figure that's it. So, a woman who is wearing a knee brace and her husband who has a knee replacement will have to try to get up on a ladder to fix the 1 foot of spline that came out from an inexpert fix from before we moved in 3 months ago. Their rent prices are high, they are totally hands off and not responsive. I'm just scared about the moving out what they'll pull. Don't rent from these people if you can avoid it. If you do, pester pester pester. Make them send you the HOA form to get the pool fob before you move in! read more

This company is terrible. I received a notice on my door telling me I have three days to pay rent or vacate the premises on the 17th of the month. My rent was paid in full already therefore the notice was harassment uncalled for and unprofessional. I received no phone calls no emails or any notice of any kind just a demanding letter on my front door for rent that was already paid. I do not appreciate the threatening actions this company is taking. I called and all they could tell me is maybe someone didn't update the system which is no excuse if you have an issue place a call or an email before putting a letter on the door making threats and demands Think twice before renting from them. read more

I called to request a viewing for a home and was hung up on 5 times! Kept getting a answering machine and then would press 1 for requesting a tour then it would tell me punch in an extension, which how am I suppose to know? Then they would hang up and then once or twice I got through that and it told me call back at our normal business hours which was during the time I was calling and then hung up on me again! I just wanted to at least leave a voicemail!!! I guess they do not want to sell homes after all read more

still waiting for a supervisor to " reach out " about my issue that has been going on since July 13th i get emails to tell me someone will reach out but they never do . the one agent who did Carianna said she could not help me . then why would you text me if you're not able to help ? they continue to show the incompetency and how much they DO NOT CARE ABOUT THE TENANTS!!!! read more

The absolute worst Property Management Company with no common sense or people skills. The hid a change to the lease where we had to switch the Duke account into our own name. Did not even give us the courtesy of mentioning, oh there are changes so make sure to look for those hidden edits. Then they said we did not have Renters Ins which we did, then we had to change the info since there was a previous Management company. We changed it to the info on the lease and then they rejected it because the address was apparently not the one they wanted even though it was ON THE LEASE. Oh, and they are charging $15 a month during all this lame back and forth. My Ins Company sent them the corrections of the corrections and now the reply is ..oh you have to upload it. They couldn't piss of their residents more if they tried. Avoid them or pay the price! Really Zero Stars read more

I filled out an application, paid the app fee as well as a "holding fee" that is mandatory to submit an application, totaling over $350. Their system is automated and sent me an email that I didn't complete in the time alloted. Instead of calling me, they denied me. I tried to call, and after 5 calls I hot someone. She said I would have to start over and pay everything again. I tried to speak to a supervisor and no one would return my call. So now I have to wait 30 days for them to refund my money. read more

Terrible place to rent from. They charge you for almost all the maintenance. They sodded the front yard of my rental after the hoa changed management and then charged me $1500. Also note that I did aerate and treat the lawn for weed as well as lay grass seeds as that was what I could afford even after it took them two months to fix my outside sprinkler system that had a broken pipe and the outside water had to be turned off. I guess they expected me to water the lawn with a watering can filled up from an inside sink. I've been trying to figure out a solution or payment plan but I have constantly been getting the run around. At first my case was processed by the wrong department. After being told not to pay the $1500 by Progress residential customer service I have also gained late fees -despite paying the rent and utilities on time. Now I received a 3 day notice to vacate-on a Saturday when they are closed for two days. I will be seeking legal action. This company is straight trash and I hope karma finds them well. read more

I moved from across the country, into an absolutely filthy home, with actual blood and human feces smears, and their only offer was to send a cleaning company "in a few days." With nowhere else to live, I had no choice but to clean it myself. Then, it took them 3 months to get us access to the community pool that was advertised as part of the home. Since then, there have been numerous issues at the house where they send the most incompetent repair crew and waste an entire day. Only to not be able to repair it and then send an outside, even more incompetent, handyman company to waste another day without repairing it. Finally, my lease was up next month and we are having a home built so I asked to only sign a 4 month lease. I agreed to their absolutely ludicrous fee for a short-term lease because I had little choice. They waited until there was only 2 weeks until my current lease was up, when I really had no options, and sent me a lease that was almost $100/ month higher than what we agreed to. I once again bit the bullet and signed it, since I had no where else to live. Now, I go to pay my next rent payment and it went up another $170 over what was in the lease. I am not doing it this time. Paying what is on my lease, calling a lawyer, and praying they don't have enough time to destroy my credit before I can close on the house. Got talking with one of my neighbors and they raised her rent $240 with her new lease and again, waited until time was almost up so she had no other options. The most dishonest, money-hungry, company that I have ever dealt with. read more

Do not rent with this company. We have been loyal renters for over two years with progress. We have paid them early every month. We had to move to Texas and they have sent our refund three times and it got denied for insufficient funds. They have no money from what the bank says. We cannot get an answer and it has been almost three months and they say the check should come this week. If we paid our rent like that we would have been evicted. Worse company I have ever done business with. If you ever want your deposit back without hiring an attorney do not rent from progress. read more

The absolutely worst company to rent from. Hidden costs. Watch your monthly statements. I received a letter saying they "forgot" to charge us for water and sewer. And after moving out and doing all they required they still hit us with fees. Ridiculous. read more

I have lived in our rental home for one month now and I am already regretting it. Maintenance requests take over a week to even get scheduled. And that is after I call to consistently check on them. I've called twice about the same work order (furnace leaking water all over in the garage) and yet nothing happens. They claimed the service coordinator would call me this past Friday (it's now Sunday) and I have not a received a call. Prior to my move in, I noticed they left a nasty white shag rug in the backyard, I assume from the previous tenants (who does that?!?). I told them I want it removed. Of course it didn't get removed so I had to put in a work order. So the maintenance guy comes to remove it and just throws it on the side of the house...smh...so ridiculous. So I called them AGAIN. Let's see how long it takes this time. Worse yet, the house is infested with German cockroaches! I noticed them the night we moved in. I knew pest control was tenant responsibility so I called a pest company. They quoted me $325 to remove the cockroaches because they are very hard to get rid of and require extra services other than the normal spray around the house service. So I called Progress customer service to try and talk to the property manager. It's unacceptable that I have to pay that much money for roaches that were already in the house. The customer service agent said..."oh you could've put in a maintenance request for that since you're still within 30 days of move in". I'm like "uhhh where does it say that? That would've been helpful to know before I dished out all of that money" . So she put in a request for the property manager to call me. Surprise surprise....it's been a week and still no call. Its funny how great the leasing agent was when I was considering renting. Frankie was amazing and did everything in her power to get me this house. But I see now that the employees just wanna get the houses leased. Once that's done, they wash their hands of you. Then it's good luck getting anything done. They got me to sign the lease so now I'm stuck here. If this first month is a taste of what I will be dealing with for the next 11 months, you can be sure that I will NOT be renewing my lease and I will try my best to never rent from Progress (nor Invitation Homes) again. Maybe it's tiem to buy. Sick of this crap. Lol read more

BEWARE THE BAIT AND SWITCH I called and spoke to an agent about a property that had been on the market for less than 24 hours at a price of $1695/month. We made it clear that we would be submitting an application and hold fee ASAP because we LOVED the house. Miraculously, mere hours after I got off the phone with the company, the price of the property increased to $1765/month. When I called I was given a BS answer about the market and how "prices change daily." There was ZERO room for negotiation and the agent wouldn't work with me at all. Classic bait and switch. Sketchy company and sketchy business practices!! read more

We have had a leak coming from the upstairs bathroom for months! No key for the gate even though we requested a year ago! The rooms randomly trip breakers. Our faucet wasn't fixed for months despite many handyman's that came out. They literally kitchen sink fell out because of many delays on getting someone to come out. To top off EVERYTHING our air conditioner went out Sunday evening (it is now Thursday) apparently waiting on approval to be fixed We couldn't stand the 85 degree temperature in the house with 5 children so we are currently staying in a hotel with no date of when we can return home. DO NOT RENT FROM THIS COMPANY! It's a nightmare!!! Do better as a rental company! read more

Update: Love the pre-written response to my review. Funny thing is "Rich M" and I had a conversation via email 3 weeks ago and he just stopped responding when he said he's going to "look into it". I won't stop until this company fully compensates me for my security deposit. read more

Making my friend Marcie move out in just a couple of days. She rented for 6 years n paid extra rent. No communication or compromise? I thought they legally can't do that. read more

This organization is the most inefficient operation I have ever encountered. They charge fees for anything and everything and are horrible in their communication procedures. You can't get to anyone to solve problems, they utilize a lot of 3rd party service providers who are of little help, and buy up homes in the market so they control an area. Avoid these people at all cost. read more

I would give them ZERO star if the system allows. I have never written a bad review regarding any businesses in the past, but Progress Residential is THE WORST business entity I have ever dealt with. They use a utility billing service called CONservice, and yes did they CON you into paying extra fees you're not supposed to pay. And when I called them to take the $50 vacant service fee out of my bill because it's not supposed to be there, they kicked me to CONservice which told me they can't waive it because it's Progress's issue. Now you see how these companies use different cover/clothes to shield them from their responsibilities. Progress Residential's web portal has the button for maintenance service request but when you try to submit a request, the system will decline your request for no reason. All in all, this is a shady company (together with CONservice) that everyone should avoid engaging with them. read more

Gave me the runaround trying to follow up with why my application was denied. Sat on hold for an hour to be transferred to the supposed third party that would give me the info I needed. Just another operator confused why I was forwarded to her. They tried forwarding me then the line just disconnects. Over and over with being forwarded and hung up on. Then they give you a spill it takes 30 days for the deposit to be refunded but as far as I know if you wait thirty days it can't be disputed with your bank. And from the reviews glad we didn't get approved. But still would like are money back, moving and everything promised a refund to not receive it is actually pretty aggravating. read more

If I could do no stars I would totally do that. DO NOT rent from this company, I ignored the negative reviews and rented because they were basically the only company with rental. I should of listened to the reviews!! They fabricated alot of charges in order to keep the deposit!!! They just want your $$$. read more

I was already skeptical after reading the reviews but these people assured me after going over my credit issues I would be accepted. It's off to even ask people for almost $300 to put in an application I should have known better to even do it. I put in the application and literally within 10 mins I checked my email and was denied. At this point I believe these people are running application fee scans and making a huge profit of charging over $300 for the application fee and keeping the difference after returning the $250 they promise back within 30 days and that's even if you get that back! Just imagine the hundreds of applications they get a day and deny and the profit the make from keeping $70 per applicant! This isn't about getting people homes! Their I'm the business of collecting hundreds of app fees per day to help make them rich! Don't go for it trust me! read more

Zero stars! They lost my move in inspection form.?? Unprofessional, unorganized, ridiculous corporate America company. Too many issues to list during our lease. Run! read more

Worst property management company in the world, completely ignores every work order you report for and hangs up the phone on tenants! Do not, and I mean do not ever rent from this horrible, disgusting company. If you want to rent from someone that ignores you when you do not have A/C in your house for multiple days, plumbing leak issues that they tell you is normal, plumbing issues where water doesn't go down the drain, a sliding door that is broken plus can't be locked on the 1st day of move-in then do not EVER rent from this garbage company. I highly recommend looking at somewhere else to rent. read more

This has been the worse place I have ever lived when it comes to dealing with customer service. If something breaks in your home they will fix it in a reasonable amout of time. However if it is an emergent fix- forget about it. Their emergency line does not work!! No response. If you have an issue with your account- a manager will not even get on the phone with you. If you make a payment arrangement it dose not matter. you will still get a 3 day notice taped to your door - face forward for all your neighbors to see- Im not sure the motivation. However, embarrassing you in front of your neighbors and any other person walking by...seems to be the objective. No one has answers and customer service will not put a manager on the phone and would only tell me her face name was Jennifer. Whatever you do _ DO NOT MOVE INTO A PROGRESS RESIDENTIAL HOME.!!! You will most likely eventually regret it read more

Horrible, they promised us a home for rent at a particular date. We had filled out paper work, credit, everything. We're approved easy. Last second they told us the house isn't going to be ready and it fell through. Now me and my family are currently homeless. They left us looking desperately for a last second place to rent. In this market there are none. Do not trust this company with your families. read more

Before I moved in, progress residential failed to keep the bushes trimmed. I was not aware the bushes were an issue when I moved in. After 7 months, the HOA sent me a warning letter. Progress sent me an email with the same information, and even though I called them about it and explained the situation, and even though I addressed the issue myself, they billed me $45 for sending me an email. After several calls and a couple months, I got this fee removed. Then the crackpot maintenance guy texts me about the violation being open and telling me that if I don't text back pictures of it being fixed they will send someone out to fix it and bill me $105 plus costs. I called the HOA contact and they confirmed they had marked it closed, and then I responded to Jon's text to let him know, and I included a picture of the trimmed bushes. He did not respond, and then 3 weeks later they sent an outside company out to trim the bushes. This was 4 months after the warning from the HOA and over 3 months after I took care of it myself. They are a scourge. read more

If i could give no stars I absolutely would. This company will nickel and dime you for literally everything you have. When we moved in everything seemed to be fine. It wasn't until about a month in that we noticed our deck was dryrotted. It took a month to get someone out here to replace one board only to be told the whole deck was rotted. The one board got fixed and then a week later we found there were more spots that you couldn't stand on or you would fall through and with two kids I couldn't even take outside because i feared they would get injured. We called maintenance back out and they said that it wasn't even worth replacing those other boards and that they would tell the company it needed to be replaced. Six months and many furious calls later they finally sent an outside company to come and remove the old deck. They left a huge empty spot with a two inch ledge from the back door to the ground As well as broken pipes, staples, and nails all in the area the deck was. It's been another 6 months and i have finally given up on hope of it being fixed. The next major issue being a pipe in our laundry room was leaking and they took a month and a half to come and fix the pipe. Leaving our childrens closet carpet full of mold that we have put in 6 different requests to fix. we were told that WE needed to call the company they hired to fix the issue. It still has not been resolved. When our lease FINALLY came to an end we were excited to finally get out of this literal hell. We applied to multiple places and got denied because progress refused to give any information good or bad to properties as far as our rental history. We ended up being stuck and pulled out of our notice to vacate. We were told we would have our new lease in a week. More than a week passed and we still had no lease and the electric company showed up to switch the electric out of our name. Both me and my SO spent hours on the phone with progress trying to get someone to send our lease and cancel the transfer of our electri. We finally got our lease and signed it immediately. No one ever called the electric company so they switched it and we had to pay $145 to get it switched back into our name. Fine, whatever. At this point I'm pissed but we have the money to get it switched back. We get it switched back into our name, we have a signed lease, everything is fine now right? Wrong. They then sent the electric company BACK out after us already putting it back in our name so we now have to pay another $145 to get it put back. it's impossible to get ahold of anyone through progress and if you do it's likely they'll have to check with another person and no one ever knows anything. Save yourself some money and headaches and please NEVER do business with progress. read more

BUYERS BEWARE!!! My name is Charles, I am currently battling Multiple Sclerosis and I have been in the process of trying to relocate my family to my home state of North Carolina. I just applied to @PROGRESSRESIDENTIAL earlier this week to apply for one of their homes in North Carolina, and to my surprise my application was rejected because they said "your application did not meet our requirements, or the supporting documentation was incomplete. Your Holding Fee will be refunded within 30 days unless your application has been denied due to falsification of the application or supporting documentation." I then reached out to the phone number in my denial letter asking me to call if I had any questions. That's when the fun began. I called the phone number (800) 267-9710 and spoke to their customer service agent who informed me that my application was rejected because their income verification company The CLOSING DOCS reported that my income verification was incomplete and that the link had expired. Which was weird because I received a confirmation email from CLOSING DOCS that said " We have finished your automated income verification report and have sent your documents to @PROGRESSRESIDENTIAL. The income data you reviewed is identical to what has been shared with @PROGRESSRESIDENTIAL. In the event you would like to add/remove accounts or revise your comments, you can re-open your screening here. If anything is incorrect please don't hesitate to contact us." As you can see from the screenshots I provided on this post, I was sent the email request from Closing Docs on Tuesday, August 2, 2022 at 6:30 am and after completing the verification I received the email that I described above on Tuesday August 2, 2022 at 7:17 am. That's right, I took less than an hour to complete the process, even though I was given 24 hours to complete it. @PROGRESSRESIDENTIAL kept repeating over and over that my verification was incomplete and there was nothing they can do about the situation and told me to reach out to CLOSING DOCS to see if they can help reverse their decision. So I reached out to Closing Docs where I was informed that they actually hang on to the financial reports for up to 14 days and all Progress Residential had to do on their end was send a new verification link to restart the process. I called Progress Residential back and received the same answer again, " CLOSING DOCS said that my verification was incomplete and they could not help me after I've paid all fees which is a $385 loss! They then suggested that I reapply to start the process again but they could not assist in making sure this doesn't happen again. Of course, we went back and forth and I remained respectful throughout speaking to each agent. This Morning I spoke to Kim and she was not helpful nor did she show the least bit of empathy for what we had going on when I asked her if this has happened she admitted that it did. Please do not reach out to @PROGRESSRESIDENTIAL or believe it or not @ZILLOW for referencing this company to potential victims so they can build their wealth taken from people simply looking to relocate to a nice home. Thank you for reading this post and have a blessed day. #PROGRESSRESIDENTIAL #RANOFFWITHBAG #SCAMMING read more

I moved from out of state. I had no issues whatsoever. Every maintenance call they responded promptly. Just happened to refer someone and read the reviews and wanted to share my experience. The process was super easy. My home and community are beautiful. No regrets! read more

The WORST scam artist I'm getting ready to sue Stephanie Hittle. Was approved for a home, 2 days later the approval was cancelled. I found out A WEEK LATER by calling progress. No email, call, text or communication was ever given and we do not get our holding fee or application fees back. DO NOT RENT FROM HERE! read more

I would stay away from this place! Terrible experience every time there was an issue (no refrigerator for over a month) and then to top it off, they do everything they can to NOT return your full deposit - even with beautiful condition of the home upon leaving! Very shady company. Stay clear! read more

Responsive until they receive your money. Once you pay, you will never hear from them again and you are on your own with all matters, concerns, and issues. They are pathetic in property management. I only gave one star, because I couldnt post my review without it. read more

I have never rented from a Company who really doesn't care about thier tenants I have spoken with several rep they don't sound concerned and tell you there's nothing they can do to reach the rental assistance department This is not fair for human beings I have emailed this dept since the 30 of Sep and no response this is definitely sad for the people who really need the assistance.and btw Supervisors have also reach out as well. read more

Ok so I have been in their Wellington home since early 2019. It started out with them sending out someone to fix the continually running toilet. They never fixed it. I notified them then after about 2 weeks they finally sent someone, but, we had already paid someone to fix it.. then we called them to let them know the OLD microwave door wasn't closing. They took so long sending someone out the glass started to fall off, they actually charged me for the microwave, so sad. This here, this situation is the FINAL straw. I opened my refrigerator door to smells chemicals emanating into the air. From experience from a reputable company this is freon. And it's dangerous to one's health. It's been 3 weeks today and two people have come out. The first guy says he could smell it and thought it was one issue and fixed it.. YESTERDAY I was late getting to my seniors graduation because I waited for the other person to show up. He stated he didn't know where to begin then stated he could smell chemicals from the fridge when he opened it. Then he says it's not freon, we disagreed with each other. He got upset then said it was nothing he could do and he didn't smell anything. You have to pick either you did or you didn't cannot be both. Anyway, I have yet to have anyone even answer the phone while I'm still on hold as I type. I am thinking to just leave this place. They get their funds monthly but can not send out a true repair man but uses handyman services consistently! I think it's time to reach out to house authority on this. read more

Progress Residential - STILL ON HOLD - Real Estate Services Near Me - Tampa, Florida

Stephanie Hittle lied to me about a move in date on a property I was approved for and placed a hold fee on. I was assured via text and email that the Apollo Beach property would be available by 5/12/2021. It was listed as such online, I have the emails confirming I was approved and I placed the requested hold fee. Based on my belief she would have no reason to lie, we signed a contract on our home. I was then called and told that the current tenants decided to stay longer, so I was not getting the home 5/12. I requested the application fees and holding fees back as I never would have paid for a home that would not be available when I required move in. I'm not going to be homeless. Progress Residential said they can keep my money. Stephanie Hittle stated the current tenants threatened to sue them if they didn't let them stay longer. This is probably a privacy breech for the current tenants. I can easily look up who lives there, and now I know legal information about them. So I am out $385 for a house that was not available when it was advertised. I have emails and text messages confirming all of this. I was lied to multiple times by Progress Residential and Stephanie Hittle. Progress Residential is the worst company, and I don't know how Stephanie Hittle sleeps at night knowing the part she plays. Don't ever rent a house from them. They fraudulently listed a house, collected my money for it, then said so sorry it's not available and you can't have your money back. They are horrible. read more

I left a review a while back stating that I wish a ZERO star review was an option... someone who identified themself as a part of the Progress team respnded to my review with their email asking me to contact them to resolve the issue and guess what?!?!... I emailed "Keenan" and I have still yet to receive a response, resolution, NOTHING. This company should be investigated and banned from doing business. They are the absolute worst from customer service, to finance, to maintenance and across the board. DO NOT RENT FROM THEM!!!! They are CRIMINALS! read more

This company is straight trash and claims they care about their residents. No, they don't. First, we applied for a home and was approved for it with a move in date scheduled and also approved. We then received notice about a month later from Brittany Adkins that "the current residents renewed their lease". Pretty sure they broke Fair Housing Laws on that one, but according to their multiple lawsuits they have against them, they do that often. Next, we finally found a place and again got an approval and move in date. We called, emailed, waited, emailed some more, called again and waited more to only receive the lease the day before we moved in. Great practice right there. Next, we conducted a move in survey and addressed these issues on the survey. We also included the words "trash and shady corporation" and submitted. We then get a call from one of their managers to "talk about the colorful language" we used in the survey. Um, you don't want to talk about why our experiences were so unfavorable, but you want to talk about our colorful language? First, you're not my mother or father or anyone that can tell me or my spouse how to talk. We can say whatever the hell we want to and if you don't like it, tough shit. We called them out and they didn't like it. Oh well. Lastly, we wake up this morning to an email sent by then to state "We recently learned that you have not been charged for the utilities listed below. We won't ask you to pay for the utility services for the months we missed, but you will see the charges for these services beginning in July and continuing monthly from there." and this was due to "due to billing oversight". That sounds like a you problem and maybe you need to teach your employees how to write a lease and cost sheet properly. We responded with "I am emailing you in reference to a email we received this morning (29 August 2021) stating new fee charges due to "billing oversight". With that being said, upon reviewing our lease, these charges were not identified. In paragraph 5, blocks 5.1 through 5.6, it states nothing in there about these additional fees. Also block 12 of the "Utilities" states nothing but a $39.60 if the residence requires a septic tank. The cost sheet did not specify these charges as well. If you would like to discuss this further on actions forward, we would be glad to oblige." I am hoping this raises awareness on their actions and lack of ethical practices. This corporation needs a reality check, quickly. Military friendly and just overall human friendly my ass. I will say it again, trash corporation. read more

Still rent from this company and they are the worst they do not maintenance ANYTHING!!! You're responsible for EVERYTHING!! WORST customer service...it's actually non existent and if you have a problem with your payment or what they are charging you, they pass the problem to someone else! They are by far the worst company to rent from!!! They also raise their rent $150 a month each Year!!!! read more

Please DO NOT RENT FROM THIS COMPANY my family and I rented a house for 3 years. The costumer service was horrible also the house was in poor condition when we went to see it for the first time it looked nice but it was all superficial after 3 years a lot of stuff started to break the stove, there was a leak from the bathroom upstairs to the main room downstairs. They took forever to fix it. When we finally decided to move out cause the rent was getting expensive from Paying 1,350 ( just rent) at the last year we was paying 1,800. We let them know a month in advance, they told us they were going to send somebody to do a walk-in well the dude show up literally stayed in the leaving room said everything looked really nice and clean and left. We thought we was getting our deposit back but we didn't at all also they were trying to charge us 1,540 for damages that we didn't even caused also for a late notice of us moving out when we gave them more than 1 month. In advance I refused to pay them and they send it to collection so it affected my credit. If you made it trough the end then please DO NOT RENT IN THIS HORRIBLE COMPANY THEY ARE NASTY RATS read more