I am normally pretty self-sufficient when it comes to the cars, but a door latch mechanism took me…read moreout. Before I went Hulk on it, I called Jackson's. Just over the phone, they helped me with some awesome ideas that would save me $$. I am now a faithful customer!!

DO NOT USE- "Jackson's complete auto care" supposedly replaced the entire clutch system on my…read morewife's truck when the original clutch failed. The parts and labor was expensive, but we were assured that it was necessary. Six months later the clutch failed while my wife was in heavy traffic. She narrowly avoided an accident trying to get off the road with no power coming from the motor. The truck was towed at our own expense back to Jackson's where they repaired it again! We reminded them that we still have our invoice of all the parts that were replaced before, and it was still under their warranty. This time the repair was finished extremely fast. Pretending to replace parts on someone's vehicle is called theft. You would not look me in the eye. You gave no explanation of how brand new parts, predicted to last 6 years or more, failed in 6 months. Not a single word. You put my family in danger, and you are a thief!

He price gouged then suddenly wanted to charge for $50 more for labor and whatever he wanted for…read moremiles and when I shared my truthful opinion he talked crap so here it is the entire conversation. Make up your own mind. Thank you.

Landon the owner, Talk me out of spending more money than I needed to.Gave me a great deal.I was…read morereal happy with his service, Highly recommend him.

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

I called Just to get advice about a situation I'm dealing with another mechanic over 100 miles away…read moreand they talked to me for over 10 minutes for free. Anyone who is willing to do that deserves five stars thank you Wayne's Garage!

I recently moved to springfield and needed to find a new auto shop that wasn't a half an hour away…read more That lead me to Two Guys. At first, I was skeptical because the guys working when I walked in were a little raunchy. But they fixed my car up (changed out my starter) and even knocked the price down for me without me asking or anything. A couple of days later my car wouldn't start in the walmart parking lot. I called Two Guys to get ahold of Mitch and told him the car wouldn't start. He troubleshot over the phone for me and stayed late to help me get the car back up and running. To put the cherry on top, he and Michael replaced the battery in my car the next day within a couple of hours. The next time my car goes out, I'm taking it to Two Guys. THESE MEN ARE AMAZING. They do great work, and it is obvious they care about what they do. I will be taking my car back to them the next time something goes wrong. SHOUT OUT TO MITCH AND MICHAEL!! YOU GUYS SAVED ME $100 FOR A TOW AND MY SANITY.

These guys overcharged me (twice the normal rate everywhere else, I found out later), didn't…read morecompletely install my new engine (broke my ac, half my belts not on, and parts not only not put back on, but left in an oily mess in my skid plate), and lied about so much more. I've had to spend so much money and time getting all the things fixed/replaced that I've found wrong. Please, do not go here. I wish I could give them a zero. Seriously.

Never have I ever been charged 4x to diagnose my vehicle all in the same visit. Because they didnt…read moreknow how to do a complete diagnose and fix it fhe first time. They want to charge me everything they didnt fix it! Omg! Please people. I wouldn't ​

This shop did us right. The car runs great, so I'm so glad to have her back. We would have had her…read moreback sooner, but icemaggedon happened, and he lost a guy. Still amazinv!!!

This company truly cares for our community! They help our kids and are always willing to give a…read morehand up to people in need! In another note,, a year ago I had a minor accident. Took my car there and they ordered a part and fixed it the next day. Cost was less than if I would have turned it in to my insurance! Truly a standup company!

This place is so so so awesome! They helped me so much and I was super needy and each time they…read morejust answered so kind and patient! I'm so thankful they got the work on my car done so well and way faster than almost any auto body shop around her! Thank you so so much!

Very efficient. The body shop has always handled my claims with excellent service and quality work.read more

Took my vehicle in at 8 AM. for a pressure test of my fuel pump. I then called to check on the…read moreprogress at 1 PM and they said I wasn't in the computer. So called back at 4PM to check. I didn't think they were keeping the vehicle overnight. The guy roughly said my vehicle would be safe there in a fenced yard. The next day I called to see if the 30 minute procedure was finished. I was concerned because the weekend was coming up and didn't think they would want to keep it. The boss said "Why don't you just come and get the damn thing." I did. No work done. They also would not give me the contract I signed or even a copy of it. Any thing with my signature, I have a right to a copy. I would never go back to J & K Auto and never recommend any one else to go there.

Nothing but great service here. Cheap compared to other shops and dealers in the area. If something…read moreisn't right, they'll fix it. Ryan is great to work with.

Can't say enough good things about the people here. Friendly, fair, great service and above all…read moreelse honest. Won't take my vehicle anyplace else. If this app had a rating higher then 5 stars I would definitely give them more.