So today was the day that I finally got to meet the team at A Step Ahead! The 10 stars I wanted to…read moregive them from the last review now seems not enough. After not walking for the past six years, Erik Schaffer had me up and walking within 2 hours of entering his facility. Thats's the short version for those of you that don't like to read :-) For the folks that want to I understand why I am such a strong supporter of a Step Ahead, here is more of the story. I was to arrive this morning - August 30, 2021, at 7:30 am. When I did, Erik Schaffer, the President, was waiting to greet me with an open door. Amy Palmiero-Winters, the Director of Operations, herself an amputee, (also recently named a Guinness World Record holder for being the fastest woman to run 100 miles on a treadmill) was there to hug me. Because, even though we never met, it felt as if we were somehow connected. It was like walking in and seeing an old friend. There were so many times over the past two years that I was ready to surrender to life in a wheelchair. I was done fighting. I had given up hope. But, every time I would get to that place, it seemed Amy somehow knew, and I would get a call or an email with an update letting me know that the battle was still going on, and they were determined to get me the leg I needed. There are no words to describe what today was like for me, and none of it would have been possible without A Step Ahead. When I went through the facility this morning, every person I met, from office staff to billing folks to the prosthetists in the amazing onsite lab, knew who I was. I was pretty amazed. Apparently, they all knew it because when they have a tough case, they all rally to make sure the patient wins. They don't walk away and take the easy wins, which I what other places do. A Step Ahead makes a commitment to their patients, and they fight until they win. I can only imagine the countless hours that they spent on calls, and writing letters and gathering records, and more calls - none of which they are paid for. They don't get to charge extra because the insurance company was terrible to deal with. Who does that in today's world? The only company I can tell you for sure that does is A Step Ahead. It may sound corny or even unbelievable, but they fight for what is right regardless of the level of effort involved. Of course, I wouldn't wish my journey on anyone, but the good news is if you just go to these guys first, you likely won't have to endure it. The thing is that this submission and approval was actually the very first time that A Step Ahead got to submit a clean request that wasn't bound by other factors from previous attempts by other providers - and it came back in less than 3 weeks fully approved. These people are the real deal. Take it from someone who has really paid the price for just taking whoever walked into my room at the hospital and taking a quick look at the insurance website to make sure they were in-network. I never thought about being an amputee - I didn't know what I didn't know. After today and putting on the prosthetic they are building for me at A Step Ahead, I am realizing what I didn't know. To say the difference is night and day doesn't do the situation justice. Erik Schaffer and his team are, BAR NONE, IMO THE BEST!! I may not have been to all of the competition, but I have worn something I shouldn't have worn, and now I am being put into something I should. So, the company that made that happen, and made it happen regardless of the hurdles they had to jump through to do it, is going to get my vote every time.

Erik is undoubtedly a fantastic prosthetist and the rest of the team are great. For about 15 years…read moreA Step Ahead looked after me very well, supporting the active lifestyle I like to lead, with walking, running and biking legs, including out of hours support on emergency repairs. Through my insurance company I would also get two new liners a year, at no extra cost. Then, this year, A Step Ahead wanted to charge me $2300 for these 2 liners and wouldn't explain to change in policy (there was no change in my health insurance provider either). I ended up going to a different company and now have my two new liners at no extra cost. In summary, A Step Ahead make fantastic legs and provide great support but be wary of pricing and don't be afraid to shop around.

I just received my invoice for a Breg ACL knee brace…read more Issue #1: They've also charged me for a "suspension sleeve" which I never ordered and never received. Issue #2: What they charged for my knee brace is nothing less than price gouging. * $1,101.58 is the price on my bill. * On Amazon, the same exact brace, same brand (Breg), same features, was $169.99 as of the day I write this. A difference of $930? And that's without buying in bulk like an orthopedic supply business can. To be clear, and fair: I have ZERO issue paying for their services where they measured my leg and showed me how to adjust the brace. But that's not worth $930. I wasn't even there 30 minutes. I will be calling the office Monday and getting the incorrect item part addressed. The price gouging on the knee brace is ATROCIOUS and I am disgusted!

Great service and helpful instructions! Jeordy was knowledgable and met me at my home to fit me for…read moremy knee brace.

Personal amable, atención inmediato, servicio de calidad, producto adecuado, la protests funciona…read moreperfecto

I got custom orthotics at this facility for my flat feet. Having flat feet comes with back and knee…read moreissues, especially if your job requires you to walk or stand a lot. Mr. Fernando was so kind and really helped me. He made sure that the foot orthotic fit into my shoes and even offered to make comfort changes, if I wanted it. The office staff was friendly and answered all of my questions. I would definitely recommend this place for anyone that needs custom orthotics!

I am 64 years old. I was born without legs from just above the knees, , and have been in and out of…read moreprosthetics facilities since I was 18 months old. Over the years, I have seen very good - and very bad - prosthetists. Chris Kort and Prosthetics in Motion is, hands down, the best experience I've ever had. My journey to Chris started over 20 years ago, in a facility that I loved at the time. I was receiving excellent care - until I wasn't. That prosthetist is a superb limb-maker, but over years he and some of his staff became arrogant and the process, which needs to be collaborative to work - became a power play. Chris worked with this prosthetist, and takes a lot of the same positive approaches, but he has none of the arrogance. Nor does anyone else in the facility. Prosthetics in Motion provides excellent care without any drama. From the moment I first called Prosthetics in Motion -in crisis - I knew this place was different. The person who answered the phone was respectful and kind, and clearly educated in the the business. She immediately told me the person with whom I should be speaking, gave me the name of the practice manager and said Rebecca would call me back. I spoke to Rebecca that day and I immediately felt comfortable and willing to trust. She was knowledgeable in her intake and discussion of the facility and the process, and she gave me more than sufficient information, but she clearly also was an educated and effective listener. In the course of the first phone call with Rebecca, I felt hope that my several years of depression about my legs was lifting. The first consultation appointment was six weeks away, but when I stressed the urgency of my situation, she spoke to Chris and fit me into the schedule within 6 or 7 days. My initial appointment with Chris gave me extreme confidence that Prosthetics in Motion was the place for me to be. He is a smart, kind, talented professional. And the other prosthetists are, too. They work as a team, and it is evident that they really learn from each other, so even the less experienced folk are truly excellent. In between the arrogant guy and Chris, I used another prosthetist. He, also, is kind and smart and has no arrogance, but the facility simply did not have the depth of knowledge and experience with above-knee bilateral amputees that Prosthetics in Motion has. That experience and education, along with Prosthetics in Motion's deep vendor relationships, has once again made my life one that works really well and seamlessly with prostheses, rather than a life that is all about prosthetics and constantly filled with limitation. Finally, I cannot emphasize enough how pleasant it is to go the facility. It is airy and bright and filled with natural light. There are parallel bars and a full size ramp and stairs, as well as a treadmill and other machines and lots of room for walking. Last week, Chris spent almost an hour with me teaching me to walk down the ramp, something I have never been able to master in 25 years of using C-legs. I urge anyone who needs a prosthetist to interview the people at Prosthetics in Motion. I do not think you can find a better facility. -Eve M

They are the absolute best!…read more 1000% knowledgeable, easy to work with, accommodating and empathetic to everyone/ every situation. 11/10 all around. Thanks for everything guys!

After years of trying to find a prosthetist who could deal with my needs I stumbled across Care…read moreCrafters and Ted Drygas. That was over 35 years ago. As a Vietnam era member of the Navy I found that much of the care given by the VA and private institutions did not satisfy my needs. Coming to Care Crafters changed all that. Not only are they a caring institution but they sought to fit me into the most advanced prosthetics available. It has changed my life and I have had a highly productive life that included years as a theater professional including the final ten as a teacher. Now, at the age of 77, I fear that Ted will retire and I will be forced to find another prosthetist. Treatment at Care Crafters is personal, supportive, positive and advanced on a level you do not understand until you are in the presence of an artist.

From the owner: Care Crafters Prosthetics and Orthotics, Inc. is a full service, traditional, Orthotic and…read moreProsthetic facility located in Nanuet, NY. Our accessible office with ample parking is located at 95 New Clarkstown Road in Nanuet New York, just off exit 14 of The New York State Thruway (near Costco and Lowes) next to the Pascack Community Center.Care Crafters Prosthetics & Orthotics, Inc. is accredited in both Prosthetics & Orthoticsby the American Board of Certification (ABC) and scored 97% on our last facility inspection. Our senior practitioner, Thaddeus E. Drygas (Ted), CPO, FAAOP is dual board certified in both prosthetics and orthostics. Ted has become a Fellow of the American Academy of Orthotics & Prosthetics for extended course work.

I truly am so pleased with Long Island Orthotic and Prosthetic. First off we are blessed to have…read moremet William who was always so compassionate and caring and kind and not to mention knowledgeable in prosthetics. My husband and myself were so happy with this company and with William. I would recommend this company and William many, many times over. This is definitely the company to use. I give them not five I give them 10 stars. God Bless!

It is a pleasure to deal with an office that is friendly, efficient and professional. Highly…read morerecommend them.

The best for orthotics and prosthetics. Louis Haberman has been making my arms, legs and braces for…read moreover 30 years. I currently travel all the way from Florida for fittings. Lou is not only experienced to the highest degree, but he is also an innovator which makes all the difference. Lou has elevated his caring practice into a scientific art form. Individual needs are so very different that there are very few facilities that could even attempt to compare. Lou and his team are number one and always have been.

From the owner: GSOC specializes in Custom Foot Orthotics, Upper Extremity Prosthetics, and Lower Extremity…read moreProsthetics with the incorporation of high-quality silicone components for ultimate comfort & performance.