The staff here is incredible! Very kind and knowledgeable, my boyfriend had come in for an…read moreemergency AFO repair and they helped him so incredibly fast. I am so thankful to them helping us in what felt like a hopeless situation, they really came to the rescue! I am so happy with the care my boyfriend received and I will be sure to recommend Orthopedic Arts Laboratory to all my friends and family for any orthopedic or prosthetic needs!

I got this brace late last year. Each time I have worn it, it has fallen down except for a few…read moretimes. I have gone back about 3 or 4 times. It was adjusted and was given tips on how to put on. Still. it falls down. I kept thinking it was me and so I admit I was hesistant to go back. I had this brace from another provider before and it hardly came down. 1,000.00 down the drain. believe

They are the best in the business. Sal is the master of the craft. The man knows what he's doing…read more There is nothing bad to say about the expertise that they have. One of the very best parts is that Sal casted me for my first prosthetic on a Wednesday and I had my leg 5 days later on Wednesday and it fit like a glove. I'm in the process of getting castes for a pin lock system this week because Sal said my residual limb is desensitized and ready enough for it, it. Will make my waking faster, and that he can make the pin lock at least a few pounds lighter. I am so confident with them that I know I will be using them and only them dor the rest of my life.

From the owner: Long Island's premier prosthetic and orthotic practice for over 20 years! Every device is handmade…read moreand fabricated in our state of the art lab. Come in for a free consultation with our highly experience and skilled practitioners!

I am 64 years old. I was born without legs from just above the knees, , and have been in and out of…read moreprosthetics facilities since I was 18 months old. Over the years, I have seen very good - and very bad - prosthetists. Chris Kort and Prosthetics in Motion is, hands down, the best experience I've ever had. My journey to Chris started over 20 years ago, in a facility that I loved at the time. I was receiving excellent care - until I wasn't. That prosthetist is a superb limb-maker, but over years he and some of his staff became arrogant and the process, which needs to be collaborative to work - became a power play. Chris worked with this prosthetist, and takes a lot of the same positive approaches, but he has none of the arrogance. Nor does anyone else in the facility. Prosthetics in Motion provides excellent care without any drama. From the moment I first called Prosthetics in Motion -in crisis - I knew this place was different. The person who answered the phone was respectful and kind, and clearly educated in the the business. She immediately told me the person with whom I should be speaking, gave me the name of the practice manager and said Rebecca would call me back. I spoke to Rebecca that day and I immediately felt comfortable and willing to trust. She was knowledgeable in her intake and discussion of the facility and the process, and she gave me more than sufficient information, but she clearly also was an educated and effective listener. In the course of the first phone call with Rebecca, I felt hope that my several years of depression about my legs was lifting. The first consultation appointment was six weeks away, but when I stressed the urgency of my situation, she spoke to Chris and fit me into the schedule within 6 or 7 days. My initial appointment with Chris gave me extreme confidence that Prosthetics in Motion was the place for me to be. He is a smart, kind, talented professional. And the other prosthetists are, too. They work as a team, and it is evident that they really learn from each other, so even the less experienced folk are truly excellent. In between the arrogant guy and Chris, I used another prosthetist. He, also, is kind and smart and has no arrogance, but the facility simply did not have the depth of knowledge and experience with above-knee bilateral amputees that Prosthetics in Motion has. That experience and education, along with Prosthetics in Motion's deep vendor relationships, has once again made my life one that works really well and seamlessly with prostheses, rather than a life that is all about prosthetics and constantly filled with limitation. Finally, I cannot emphasize enough how pleasant it is to go the facility. It is airy and bright and filled with natural light. There are parallel bars and a full size ramp and stairs, as well as a treadmill and other machines and lots of room for walking. Last week, Chris spent almost an hour with me teaching me to walk down the ramp, something I have never been able to master in 25 years of using C-legs. I urge anyone who needs a prosthetist to interview the people at Prosthetics in Motion. I do not think you can find a better facility. -Eve M

They are the absolute best!…read more 1000% knowledgeable, easy to work with, accommodating and empathetic to everyone/ every situation. 11/10 all around. Thanks for everything guys!

Personal amable, atención inmediato, servicio de calidad, producto adecuado, la protests funciona…read moreperfecto

I got custom orthotics at this facility for my flat feet. Having flat feet comes with back and knee…read moreissues, especially if your job requires you to walk or stand a lot. Mr. Fernando was so kind and really helped me. He made sure that the foot orthotic fit into my shoes and even offered to make comfort changes, if I wanted it. The office staff was friendly and answered all of my questions. I would definitely recommend this place for anyone that needs custom orthotics!

Hello, it is with great pleasure that I write this review of the Fordham Road location of Complete…read moreOrthopedic Services, Inc. You have jewel who works for this location named Stephanie Figueroa who has been an exceptional person helping me acquire my Orthopedic shoes. She works alone handling all aspects of the office and she does it with grace! I appreciate when her personality and professionalism doing her duties. It is my option to promote her with a raise as her work ethic priceless. Thank you C. O. S. I. !

Great,friendly staff.Process was made so simple for my custom brace. Would recommend to friends and…read morefamily!

If the owners of the company don't have any integrity I can't imagine the product or services can…read morebe any good. Last year my father Died in a motorcycle accident, he was an employee of Monroe O&P. I the Personal Representative of my father, have been trying to collect his last paycheck. He passed in July of 2014, now April of 2015, I get no response back, and false promise of the check in the mail stopped the end of last year. If this is how they treat people, I felt everyone should know. You know who I am, if you want this off. Please feel free to contact me.

I had a traumatic amputation Dec 2014 and this place was recommended by the Rehab Facility staff…read more First let me say, when you go through something as life altering as limb loss, you don't always think straight. I went with these people based on a recommendation. WORST THING I COULD HAVE EVER DONE!!! The service is SLOW and INCOMPETENT to say the least. I had a right BKA and the IDIOT technician fitted me with a USED LEFT FOOT on a RIGHT BKA...then took over a month to get back to me about it. Their follow up care SUCKS I just bought my own gear and learned how to make adjustments and everything by myself...that way there's nobody to blame now lol Seriously though, these guys are the WORST.

Fantastic staff! Extremely friendly and over-accommodating. The experience, knowledge and caring…read moreattitude show that you don't need a MD to take care of patient needs!

So today was the day that I finally got to meet the team at A Step Ahead! The 10 stars I wanted to…read moregive them from the last review now seems not enough. After not walking for the past six years, Erik Schaffer had me up and walking within 2 hours of entering his facility. Thats's the short version for those of you that don't like to read :-) For the folks that want to I understand why I am such a strong supporter of a Step Ahead, here is more of the story. I was to arrive this morning - August 30, 2021, at 7:30 am. When I did, Erik Schaffer, the President, was waiting to greet me with an open door. Amy Palmiero-Winters, the Director of Operations, herself an amputee, (also recently named a Guinness World Record holder for being the fastest woman to run 100 miles on a treadmill) was there to hug me. Because, even though we never met, it felt as if we were somehow connected. It was like walking in and seeing an old friend. There were so many times over the past two years that I was ready to surrender to life in a wheelchair. I was done fighting. I had given up hope. But, every time I would get to that place, it seemed Amy somehow knew, and I would get a call or an email with an update letting me know that the battle was still going on, and they were determined to get me the leg I needed. There are no words to describe what today was like for me, and none of it would have been possible without A Step Ahead. When I went through the facility this morning, every person I met, from office staff to billing folks to the prosthetists in the amazing onsite lab, knew who I was. I was pretty amazed. Apparently, they all knew it because when they have a tough case, they all rally to make sure the patient wins. They don't walk away and take the easy wins, which I what other places do. A Step Ahead makes a commitment to their patients, and they fight until they win. I can only imagine the countless hours that they spent on calls, and writing letters and gathering records, and more calls - none of which they are paid for. They don't get to charge extra because the insurance company was terrible to deal with. Who does that in today's world? The only company I can tell you for sure that does is A Step Ahead. It may sound corny or even unbelievable, but they fight for what is right regardless of the level of effort involved. Of course, I wouldn't wish my journey on anyone, but the good news is if you just go to these guys first, you likely won't have to endure it. The thing is that this submission and approval was actually the very first time that A Step Ahead got to submit a clean request that wasn't bound by other factors from previous attempts by other providers - and it came back in less than 3 weeks fully approved. These people are the real deal. Take it from someone who has really paid the price for just taking whoever walked into my room at the hospital and taking a quick look at the insurance website to make sure they were in-network. I never thought about being an amputee - I didn't know what I didn't know. After today and putting on the prosthetic they are building for me at A Step Ahead, I am realizing what I didn't know. To say the difference is night and day doesn't do the situation justice. Erik Schaffer and his team are, BAR NONE, IMO THE BEST!! I may not have been to all of the competition, but I have worn something I shouldn't have worn, and now I am being put into something I should. So, the company that made that happen, and made it happen regardless of the hurdles they had to jump through to do it, is going to get my vote every time.

Erik is undoubtedly a fantastic prosthetist and the rest of the team are great. For about 15 years…read moreA Step Ahead looked after me very well, supporting the active lifestyle I like to lead, with walking, running and biking legs, including out of hours support on emergency repairs. Through my insurance company I would also get two new liners a year, at no extra cost. Then, this year, A Step Ahead wanted to charge me $2300 for these 2 liners and wouldn't explain to change in policy (there was no change in my health insurance provider either). I ended up going to a different company and now have my two new liners at no extra cost. In summary, A Step Ahead make fantastic legs and provide great support but be wary of pricing and don't be afraid to shop around.

I would like to say that I indeed have had dealings with ARIMED in the past and i had a totally…read moredifferent experience from the negative review. I am a confirmed diabetic that had a Charcot Crow walker boot custom made and Mike who was the technician at that time was compassionate and as professional as can be. I actually have to go back soon as I have had foot surgery which is in its healing state and will need custom made insoles made for both of my feet. I called today 7/16/19 and I was greeted on the phone promptly and was explained everything in clear detail of how the process works. i will always be grateful to ARIMED! Regards, Mark Eusanio

Lousy customer service, nasty people work there that aren't willing to help. Hey if you hate your…read morejob quit. They act like they are doing you a favor by even speaking to you. I can only hope the go out of business, and another establishment opens that might actually want to assist people.

My AFO was broken by a staff member at a local emergency room and was left without a safe way of…read morenavigating the ground around me. Due to chronic health issues I have encountered quite a few healthcare providers in the past three years. I have to say that Hangar Clinic provides wonderful service. Everyone at the Forest Hills location went above and beyond to assist me in attaining a new AFO. Every interaction with Jeffrey, Mercedes and Wynter has been pleasant and I would recommend any loved one to this location. After jumping through hoops to find a provider, I am happy that my physiatrist referred me to Hangar. T Thank you so much for all of your help !

The staff here is super nice and friendly. I was referred here due to unfortunate events and I have…read moreto wear an ankle brace for a few months. I came in for my consultation and to be fitted for my brace. I meet with a staff member who took the time to explain to me about my current ankle problems. The pros and con to the type of problems Im having and possible risk I face as of result of not receiving proper care. He explained to me the importance of proper foot wear. He didn't make me feel like he was rushing me out and that my care didn't matter. The receptionist was just as nice and even came into the room and became part of the discussion. It has been a long time sense I have gone to a medical facility and was made to feel welcomed.