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    Proinsurance Hawaii

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Photo of Casey H.
    17
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    14

    6 years ago

    He makes a potentially painful process easy! It has been great to work with him. Also so happy to support business in Hawaii. Mahalo!

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    HMSA Center - Honolulu - Dropped off flowers for Caroline

    HMSA Center - Honolulu

    2.0(137 reviews)
    3.9 mi

    I went to the Neighborhood Center on Keeaumoku Street right across from Walmart…read more I was fortunate to see Caroline, Health Plan Specialist. She is very nice, friendly and personable! I had a question on my claim. Caroline researched it and answered all of my questions. Also, she helped me get hard copies of my dental Report to Member mailed to me as I have my medical ones mailed. She called the Dental unit and Consumer Web Support area to complete this! She explained to me that PPO doctors are also participating with the Federal Plan. I really appreciate her patience and understanding in helping me. Thanks Caroline! Shout out to Kristen too who followed up on letting me know how my dental RTM will be handled in the future as I requested! Excellent Customer Service all around!!!

    After my phone call with Chris at HMSA today AND after dealing with their automated phone system, I…read morewill be cancelling my insurance as soon as possible. Regarding the phone system: It was either never adequately quality tested OR the company (HMSA) is using it to frustrate patients into giving up on calling them for help. Regarding Chris: I told him I had a general question about coverage for a specific procedure. He asked me if it was about a service my wife had recently. I said it was related to billing on her service, but I told him I only wanted the general policy of HMSA regarding this service (as to when it would be considered preventive or diagnostic). He refused to answer my general question because it was inspired by a service she had. I told him that I did not want to discuss her procedure or her bill, that I only wanted to know their policy, but he stubbornly refused to answer that simple question. I've had enough of this type of bs.

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    HMSA Center - Honolulu - Checking on my claim

    Checking on my claim

    HMSA Center - Honolulu - Activity Monitor at the HMSA Center @ Honolulu

    Activity Monitor at the HMSA Center @ Honolulu

    HMSA Center - Honolulu - Hold time

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    Derek Sayegusa - State Farm Insurance Agent - State Farm Logo

    Derek Sayegusa - State Farm Insurance Agent

    4.7(13 reviews)
    0.1 miKahala
    Available by appointment
    Certified professionals

    Derek is the guy you need to see for everything insurance related, especially if you're a small…read morebusiness owner or young couple interested in setting up long term assets. I visited Derek to see what kind of business we could do together (I own creative marketing agency) and I was blown away by the knowledge that he had on insurance. I've never had a stance on life insurance because I've honestly never done my due diligence to understand how everything works but I will definitely be contacting Derek in the near future to set something up. As a person, Derek is a very thorough with a no bullshit attitude (mind my cussing). He's very honest with his opinion and has the data to back it up as he is very well-versed in the market. He's very keen on building personal relationships and it's evident that in our time together he was set on giving me the best value he had to offer. If you're a small business owner or younger couple looking to start putting together assets for the future, you need to connect with Derek. You will not regret it.

    Derek and his team have served our family's insurance needs for many years with excellence. We will…read moremiss them greatly as we have moved out of state. We highly recommend their agency for anyone looking for home and auto insurance. They are very responsive, thorough and conscientious. Their diligent follow-ups will keep your protection/coverage in force when your life gets a bit busy. They got your back!!

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    Derek Sayegusa - State Farm Insurance Agent - State Farm Agent

    State Farm Agent

    Derek Sayegusa - State Farm Insurance Agent - We are located above Central Pacific Bank in the Manoa Marketplace. The stairway is across the street from the Fire Station.

    We are located above Central Pacific Bank in the Manoa Marketplace. The stairway is across the street from the Fire Station.

    Derek Sayegusa - State Farm Insurance Agent

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    Senior Benefits Consultants

    Senior Benefits Consultants

    5.0(9 reviews)
    3.7 mi

    Vance is a good communicator, often answers the phone or returns calls within one business day…read more Easy going, demeanor, he does not pressure you into making a decision.

    Outstanding service from Vance and over 9 years later I still lack the confidence and knowledge…read morenavigating the Medicare system. You're misinformed by listening to well intentioned family, relatives, friends and acquaintances and totally uninformed thinking you can believe and listen to Social Security or Medicare personnel. They're not responsible for misleading you or giving you false information, you are responsible for yourself. The Medicare guide is nearly 1/2" thick with some information like an overview not all information and elderly seniors like myself have a limited capacity to retain and comprehend everything I read. You need an EXPERT who knows the Medicare system and all the supplements which you may qualify for or actually need to supplement original Medicare depending on your situation. My uninformed friends thinking Medicare is sufficient until they see the bill or the cost of prescriptions and there are prescriptions they don't cover at all. Like the saying goes "it's better to have it and not need it than to need it and not have it" and supplemental coverage may be exactly what you need and never knew you needed it. Vance is a professional individual, intelligent and honest person who will help you navigate the Medicare marketplace and answer any questions. Remember the only stupid question is the one never asked. You will bless the day you meet and talk to Vance about your Medicare plan and what your benefits really are. Mahalo Vance and we're grateful and thankful having you keeping us updated and informed about everything Medicare!

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    Senior Benefits Consultants

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    Proinsurance Hawaii - healthinsurance - Updated August 2026

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