We've been coming here for about 5 years and have always had a good experience. Everyone is really…read morenice and patient, making appointments over the phone is always easy, and they're always friendly and welcoming when we come in. We really appreciate how kind they are to both us and our pets.

Definitely need to update your hours of operation tried calling 16 minutes before closing on…read moreSaturday and you were already closed makes it difficult to plan when a business is so inconsistent with their hours of operation

I took my dog Nutmeg to see Dr. Vogt last year because she had some bloating in her abdomen. After…read morehaving radiographs done I found out she had congestive heart failure. I have very limited funds, and the staff of Friendship Animal Hospital was very understanding. Dr. Vogt gave me a prioritized list of how best to provide care for Nutmeg which allowed me to make informed decisions. Her exams are the most thorough I've ever seen. Every member of the staff is compassionate, patient, and professional. No, Friendship is not the cheapest hospital out there, but even though my funds are limited I know I get the highest value for every dollar. One year later Nutmeg is still sleeping next to me every night and going for walks around the block. You can't put a price on that.

The grift here is next-level. It doesn't matter if you roll up in a Brinks truck with Elon Musk…read morehimself, you're getting fleeced. - Running late for your pet's appointment? You'll pay a fee. - Office forgot to run a test you requested? You'll pay for both the test and another exam. - Picking up your pet from surgery? That plastic cone comes at a premium. - Tech gave you the wrong size? No refunds, but you can pony up for another. - Prefer to use a credit card (like 99% of consumers)? Enjoy the hefty surcharge. - Want to keep your pet's teeth healthy? Clearly, the only option is a full-day deep clean under anesthesia - annually. - Not looking for unnecessary shots, supplements, and tests? Too bad. Dr. Vogt will remind you every few months. Unless you have a trust fund and unlimited free time for office visits, keep looking. You deserve efficiency, and your pet deserves peace.

Incredible veterinary practice with an amazing, patient staff! My husband and I have a reactive…read morerescue dog with bad anxiety, and she never does well with visiting the vet. The team accommodated her need to privately enter without other dogs in the lobby and took extra time with her so that they could complete the reason we came there. Overall, it was a fantastic experience and I highly recommend them!

Amazing place highly impressed with their doctor and the staff and beautiful clean pristine office…read moreenvironment that was a level above any vet I've been to .

We were pet-sitting a family member's dog and the dog had an emergency wound. Bella Terra Animal…read moreHospital was able to get us in quickly and provided great care.

My dog, Bella had a problem with the bottom of her paws and it ended up being a cyst or tumor. The…read morevet explained to me what my options were.. the whole staff and Vet were so kind helpful and knowledgeable. I needed a recommendation for a surgeon and not only did they recommend someone they actually had pictures of her paw, and sent them to the surgeon and got a quote for me as well as an appointment I was obviously so upset to start with about my dog and did not even have to go through trying to find one on my own. I've never had a Vet do this. It's like the old-time vets and doctors that we used to have a long time ago. They went above and beyond the call of duty. I would highly recommend this Vet. I did my research and this is the only Vet that had five star ratings even though they were 45 minutes away from my house I didn't care. I will continue to go back there for them as my regular vets and I urge anyone that needs a good Vet to go there thank you so much.

Everything always goes well. The staff are incredible kind and compassionate. Dr Mandola is…read moreexcellent. He always takes good care of my pugs.

We went get to get annual shots for our 1 year dog. Ask for Dhpp, bordetella, and rabies. To…read moremajor reasons why we won't be coming back. 1) When they called for your dog, the Vet took her and didn't allow us to come in to ask any questions and confirm what she needed. As a result she didn't get Bordetella. 2) They didn't give us the rabies tag I understand its our duty to verified, but they need to be more detailed with administering the shots and providing proper documentations/tags. Who knew exactly what she received? Hard pass...

This is a wonderful place to take animals for care. Dr A is absolutely wonderful with my fur…read morebabies. He is passionate about caring for animals and is a no nonsense vet. He does what needs to be done and doesn't do anything unnecessarily. I have been with him soon after he came to Rosenberg. I just love him and so do my critters.

Great service! The staff are warm and welcoming, Dr. Allejandro is an excellent vet. Very…read moreknowledgeable and resourceful. So glad we have found this vet service, we have 10 horses, a donkey, 4 dogs, 5 goats, 2 sheep and 1 pig. Hopefully we will be able to support this business for a very long time.

We brought our Maltipoo puppy to Dr. Fraulien Douglass for a routine exam and we were so pleased…read morewith the entire service. From the moment we walked in, we were greeted by Jenny who was so friendly and explained what to expect during the visit. Dr. Douglass was so gentle and loving to our puppy when she administered the shots. Dr. Douglass took her time to explain side effects and how to address it and what to look out for emergencies. Our puppy didn't even cry or whine after the shot! After the shot, my puppy even posed for a picture for Jenny. I would definitely recommend Dr. Douglass to anyone looking for a great Veterinarian in the Richmond area.

Dr. Douglas is great with our dogs and very personable. She responds quickly and is great with my…read moredaughter as she always has questions about treatment of our animals.