Their billing department is terrible at communication. They don't answer calls, the don't return…read moremessages, they don't respond to message. Once you're involved with them it becomes an absolute nightmare.

Revere Health provides a wide range of medical services across Utah, but their billing practices…read morehave significant issues. I cannot recommend Revere and suggest that those on Medicare avoid Revere Health. My wife needed an MRI for her knee using Medicare. Revere told her they sold their old machine to another provider, and their machine was much better. Medicare did not pay all of the bill which was around $900. I went to a Physician assistant at Revere concerning my hip. The bill exceeded $900. Medicare did not cover the balance. I paid the copay upon arrival, and Revere billed me additional. I am shocked that a simple visit could exceed $900. I will never go to Revere again.

just now While the medical care from the staff was solid,…read morethey lost three stars for what had occurred during my procedure. I was having very intricate, delicate surgery on my eye, to repair a macular hole, and additional laser repaid my retina. I don't mind saying that I was very stressed. I was given an "eye block"; I was knocked out, the "block" was administered to my optic nerve, then I was brought out of the anesthesia. This removed all pain, and kept me awake for the surgery. While the surgery was being performed, the surgical staff engaged in a conversation about Utah's new Covid-19 Mask Mandate from the Governor. Now, I am 63 years old, and part of the "pre-existing conditions group", making me more susceptible to the virus, more susceptible to illness and/or death. I was stunned to hear members of the surgical team saying that they were against the mandate, and thought that the hype was overblown! The surgeon, whom I hold blameless, as these were not his employees, said to the staff "I can't believe that you guys feel this way, after everything that's happened..." That's when I chimed in, saying "This is ridiculous! Wearing a mask hurts no one! And, regardless of your political beliefs, I would think that everyone would want to wear one, just to decrease the chance of spreading! This is just like the motorcycle helmet law argument of the 1970's, where riders would say "It's my life, you can't tell me what to do! Only in THIS case, your actions can permanently change the lives of many others!" You could have heard a pin drop. The conversation was over. My anxiety went through the roof, along with my blood pressure. Here was a group of "medical professionals" announcing to the world that they didn't believe what their peers, EXPERTS in the field, were saying, and gambling with MY LIFE, in the process! This was irresponsible, arrogant, upsetting and callous! They have no right to take their patients' lives in their hands, while doctors and nurses the world over are trying to keep their heads above water! How dare they??? Regardless of one's political beliefs, this was no place to have this conversation. And, in my opinion, these detractors of the mandate do not belong in an operating room, PERIOD! So, as I said, it appeared that they administered proper medical care, from a technical standpoint, but failed miserably with their bedside manner! Shameful!

I had major surgery completed here back in 2021 and their prices were very competitive and I saved…read moreI ton of money having my procedures done here. That sort was awesome. They intake process was great, all the nurses were so nice but after my surgery I went into the recovery area to come wake up from being under and I was taking longer then expected. I was completely out of it, and the nurse kept waking me up and getting my dressed which would be ok besides I was falling over and collapsing. She did not seem concerned and rushed me out up my car where I passed out multiple times and my mom who is a very petite lady had to catch me and steady me before I hit the ground. Luckily I was able to get in the car without any serious fall but looking back I am so annoyed that the nurse was more worried about getting me out of the center quickly then making sure I could safely get into my vehicle. It's not like I was just being lazy I straight up could not help it. If you are planning on getting surgery done here, I would recommend that you have someone there to advocate for you at pick up time to make sure that it is safe for you to leave.

New to the area and wanted to establish a relationship with a new doctor. Called them up and asked…read morehow much to see the doctor. We do not have insurance. Where I was before it was $50 to $75 a visit. The lady on the phone told us $80. Sounds fair. Me and my wife went to the office and sat with the doctor for 5 minutes between us both. We had paid $80 each as per the phone conversation. No issues all is good. A few weeks later we received a bill for an additional $180 per person. The said our $80 was only a copay. WTH we don't have a copay as we don't have insurance. They said $80 a visit and that is what it should be. We will be finding a family doctor elsewhere.

I don't need a referral. Recently I attempted to set up a consultation with the Urology group at…read moreInt. Med. center and was told I needed a referral from a doctor. I explained I was a Veteran and was told by my Vet Doc that I didn't need a referral for any service the local Vet clinic didn't accommodate. I also have full insurance coverage. I'm 74 years old and don't need a doctor to tell me what's wrong with my condition I only need assistance with it's management. I have run into this before here in Utah where many doctors have a working association of sharing revenues to help their cause and help in the generation of their 10% dues to their club. I told them to stick it, finding a replacement for them was easy.

I needed to go over to the hospital to get some X-rays done and everything went great. I drive to…read moreST George for doctors because Vegas just doesn't cut it when it comes to medical care so I was worried I would be there all day waiting as it's walk in only for X-rays. Once I checked in on the kiosk it only took a few minutes to be called over to complete my check in. Once I finished and sat down it took 4 minutes before I was in the back getting x-rayed. The staff were all friendly and caring and had me in and out with ease. So far I've had great experiences with intermountain and hope it stays that way.

I've always been treated with respect and kindness here. From the receptionist to medical staff,…read moreeveryone has always been helpful!

Absolutely horrible. Poor customer service/patient service!!!!!!…read moreI called to make an appointment for severe abdominal pain that I went to the ER last night for. And still have today. The Er Dr stated that should have a specialist look at it. This office said the soonest I could be seen is January. What a joke!!! St. George needs to understand that they need to be able to have emergency appointments every now and then. Especially when I have really good insurance.

Please do not go here, they are the worst. Their communication system is allful…read more All you get is text message, and no one will call back. tried to get them to send instructions and after two days, still nothing. Finally canceled, but that took 3 1/2 hours.

I've\nBeen trying for over 3 weeks just to get a call back to make an appointment. Now.I call my…read moredoctor and I have to wait for referral to someone new. These people don't answer their phones, they don't return calls. I don't know how they stay in business. Maybe they're just so busy that they don't need our business , but it's extremely frustrating and so incredibly disrespectful, not to mention unprofessional!

I have been trying to schedule an appointment since November. They wont answer their phone and…read morenever call back. I think they are allergic to their phone.

I've been to the urgent care walk-in twice for very different reasons. Both times was seen promptly…read moreand received a plan that worked for the specific situations. Nice staff, helpful, convenient and so far effective.

I had such a good experience here. I love that they were able to see me quickly and were very…read moreaccommodating!

I've had six dates of service in the last year with excellent clinicians. However the billing has…read morebeen the worst I've ever dealt with. They do not submit claims correctly. They say my insurance denied the claim when there is no proof my insurance got it. They sent me to collections and argued with me. Each call would end with them realizing they have done something wrong and they need to resubmit. Then a week goes by and we start all over again

Bad experience with myself and other family members. Intermountain Health took the word CARE out of…read moretheir name and their patient visits, and their doctors are more interested in hurry up visits with minimal diagnostics than actually figuring out what to do. I have to tell the doctors what to do, insist on tests, insist on a treatment plan which they often don't have, and my husband is now dead from cardiac arrest and I now have 3rd stage heart failure all while they said we were just fine. But I have since insisted on them ordering tests for myself and found out what was wrong with me. The doctors had no idea what to do for heart failure, or my arrythmia, or my slow heart rate., and this is supposed to be their specialty. They also have a lady call with test results who knows nothing, so we have had to play the give the doctor a message game or wait for months for another appointment to find out how to care for ourselves. I will never go back there and actually moved up north hoping to get better medical advice. Unfortunately the IH doctors in northern Utah are just as clueless and have the same avoidance system. When your business model of pushing through as many patients as possible is more important than taking the time and doing the testing to keep patients safe, this is what you get. When a system makes more money if someone has a catastrophic event like a heart attack and needs extreme care and surgery, there is no incentive for preventive medicine. Just because a doctor acts nice doesn't mean he is being thorough and competent or that he even cares.