My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

Our A/C stopped cooling. Was making awful sounds outside, no cool air inside. I had 4 other…read morecompanies come by to diagnose the problem and give me quotes. All of them determined there is a huge leak in my evap coil, and I would need to get an entire new system for thousands of dollars. A/C Doctors was the only one to realise there was something else amiss, and to take the time and properly diagnose the issue. Turns out it was a plugged up valve. They fixed the valve for a fraction of the price of the other companies, and now my A/C is running ice cold. If you need help with your A/C but don't know who to call, this is it, this is the company you are looking for. Knowledgeable, communicative, no nonsense service. 4 other companies got it wrong. A/C Doctors got it right.

Cannot express how incredibly honest and thorough this company is- especially our technician, Luke…read moreSmith!! Luke called ahead, came out and arrived timely, was the perfect gentleman and took his time doing a thorough analysis of my existing HVAC system. At no time did he pressure me to do an unnecessary service - this company is local to Vero beach and I strongly recommend! They are an excellent choice for regular maintenance, servicing and maintenance and parts replacement as well as a full replacement. A++++

I forgot an old lesson: when something look too good to be true it probably is. They offered me a…read more$29 A/C service maintenance call . I have 2 unites so $58 for both unites. We set a date I took off that day and in the morning they call to postpone it, saying they have some more urgent call, no respect for my time. I asked them what if I have an emergency on my A/C they said they will be able to come that day but they will charge $89 for diagnostic. We set an appointment few days later. The technician came and told me that one of the unit need a new blow motor. I have a full labor and part warranty from the MFR. but they charge me diagnostic charge off $89 + $ 150 what they call "processing fee" which is a simple money grab. sound to me to me like a form of classic bait and switch technique.( they came the flowing week and change the motor it took the technician only 15 minutes sharp to replace the motor, they got $150 from the MFG as Josh told me + 150 +89 =$389.) As far as the 2nd unit it was working perfectly well before they "serviced it" 2 hours after the technician left the system shut down and I noticed that the pan below the system which was bone dry was full of water water the technician said that I need a new drain line which they will charge $1000, Called other companies and replacing a drain line run $500-$800. Turned out that the drain line didn't needed a replacement but just a correct opening the clog. I did pay them the $ 150 "grab money" but they called me already twice to pay it. Just remember when something look too good to be true it probably is. Don't fall for their $29/$39 bait.

Snyder's Cooling and Heating , in my opinion, is the best AC Repair company. They operate with…read moreprofessionalism, integrity and they are personable. I enjoy doing business with them.

Service was requested showed up according to them they fix the problem collected their money and a…read moreday later the same problem continued. I cannot recommend them at all. Call the next working day and we had to wait for them to showed up at the end of the day. When they have time to do complaints. The tech had the audacity to try to sell the yearly two times maintenance agreement when they cannot even finish fixing the problem.

I had a new AC installed in 2023 with Grimes and since that time, I have had 4 service calls due to…read moreissues with the AC. The first issues was leaking and it was due to an issue which became my issue that I had to pay for. The following 3 times again leaking in the same place, they come out drain and in time it begins again. They do not cover labor after the first year but I paid for labor after the first incident which was less than a year, why because they installed it improperly which was my fault? The last 3 leaks are exactly what they said they fixed after less than a year that I paid for. After the first incident I called the manufacture and gave them the serial number of the unit, and it was not from 2023 but from 2021. I believe they sell used units and just rig the unit to get by. In the words of my dad, crooks! Side Note; I had already hired another company to continue with my maintenance since I was unhappy with them and they came out to service the AC November of 2025 and drained the unit, and here we are 5 months later with a leak. The only reason why I called Grimes again I assumed this issue would be under warranty, otherwise I would have called the new company to fix it. I am sure they would have charged me less than Grimes for "labor" cost.

Disappointed as of recently, found another company to handle future repairs. I had a new AC unit…read moreinstalled by this company in 2022 and have used them for service calls since. Their technicians have consistently been prompt when responding to issues. Recently, I was advised that my evaporator coil needs replacement. The part is under warranty, but I was quoted $1,050 for labor. While I understand that labor is typically not covered under warranty, I had questions given the relatively recent installation of the unit. I reached out to the office for clarification on the repair, warranty details, and whether there were any alternative options. I also requested documentation related to the service and the specific part involved. While the information was eventually provided, it required multiple follow-ups on my end to receive clear answers. I also asked whether the warranty part could be ordered through the company and installed by another provider. I was later informed that this is not something they are able to do, which is important information for customers to be aware of when considering their options. During email communication, references were made to internal discussions regarding my inquiries about pricing and service. As a customer, I found that type of information unnecessary and not relevant to resolving the issue. Overall, while technician response time was strong, the communication and support from the office made it more difficult than expected to make an informed decision. I would recommend that customers ask detailed questions upfront about warranty coverage, labor costs, and how parts are handled if exploring alternative service options.

We needed an air conditioning replacement at our Vero Beach home. Simon Castor came and took care…read moreof our needs in a quick, affordable, and professional manner. Our unit has worked great. we had one small issue, and they took care of it promptly, at no charge. Our realtor was right....this is the the only HVAC company to use

From the owner: Don't hesitate to call Castors Air Conditioning Inc. in Fort Pierce, FL. We are committed to your…read moresatisfaction. Call us today.772 528 5202

Service was extraordinary I couldn't have asked for anything better Thank you Deanread more

This company is very reliable. The mechanic over there is very knowledgeable. This company has…read morenever taken advantage of me. I have had all 3 of my vehicles here at different times.

Once, before the company was sold, Elite was a premier operation, honest efficient, capable and…read moreinnovative. However the once skilled labor force of the company has been replace by a sub-standard labor force incapable, of measuring up to the previous company's standards.

When family owned they were awesome. Now, they are owned by a company called Southern and all they…read moredo is try to upsell you on everything. Also, their tech quality is terrible and they are liars. STAY AWAY FROM ELITE

AVOID AVOID AVOID Overpriced highway robbers, tried to scam…read moreus for a clogged drain on a super hot day. When we pushed back on the scam, they ran off the job and stole a box and some AC filters from the property. Called the owner who was the rudest SC**bag - no wonder everyone hates these jerks.

From the owner: We Provide Trusted, Professional HVAC Services:…read more Our skilled technicians will diagnose the issue and recommend the optimal solution for your system. ECAS has assisted residents and business owners in Palm Beach, FL, with their indoor maintenance requirements. Our aim is to ensure that your heating, cooling, and electrical systems work well throughout the year. Being on our team is like having an extended family who always puts your satisfaction first. Everything from the tools and materials we use to our rigorous training regimen is meant to help us be successful in every aspect of our business. Why should you choose ECAS to deliver all your cooling service, repair and installation? 1) We are on-time and provide same day services. 2) We provide next day installations 3) Straightforward and affordable pricing on the job itself 4) We are licensed and insured for your peace of mind 5) Trained technicians to work on your system, that means all makes and models 6) Techs are background checked, trained, and uniformed to ensure your safety and comfort 7) We guarantee all our services 8) We are available at nights, weekends, and holidays 9) We provide state of the art customer experience