My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

Our A/C stopped cooling. Was making awful sounds outside, no cool air inside. I had 4 other…read morecompanies come by to diagnose the problem and give me quotes. All of them determined there is a huge leak in my evap coil, and I would need to get an entire new system for thousands of dollars. A/C Doctors was the only one to realise there was something else amiss, and to take the time and properly diagnose the issue. Turns out it was a plugged up valve. They fixed the valve for a fraction of the price of the other companies, and now my A/C is running ice cold. If you need help with your A/C but don't know who to call, this is it, this is the company you are looking for. Knowledgeable, communicative, no nonsense service. 4 other companies got it wrong. A/C Doctors got it right.

I made a service appt with them 2 weeks ago, had a contract for a year. They called today( no,…read moreTexted) and said they are busy need to reschedule, TO LATE JULY!!! looking for new company right now.

This is our third scheduled maintenance since we moved to Vero Beach…read more I highly recommend them. Their Service Technicians are always on time, professional and knowledgeable. Today's tech was Zachary. He was superb. It was a pleasure having him in our home doing work. Again I recommend this company for many reasons- another being one of our neighbors had an A/C emergency. I called Air Docs late morning and they were able to get a technician out that day. WOW customer service is their name.

I renewed my maintenance contract and had a service done. Later that day my system said no power…read more I called for service but they had no one to come till morning. So 24/7 is not accurate. When I have an emergency and Have a contract with a company I dont Want to wait till morning.

Service was requested showed up according to them they fix the problem collected their money and a…read moreday later the same problem continued. I cannot recommend them at all. Call the next working day and we had to wait for them to showed up at the end of the day. When they have time to do complaints. The tech had the audacity to try to sell the yearly two times maintenance agreement when they cannot even finish fixing the problem.

AAA service above and beyond Sunday Labor Day weekend and…read moreFlorida 99° heat with a broken AC,within the hour Mark came to our rescue and had everything up and running as new! Thank goodness for Marc and Grimes we highly recommend this company keep up the great service, C & T of stone LLC

I had a new AC installed in 2023 with Grimes and since that time, I have had 4 service calls due to…read moreissues with the AC. The first issues was leaking and it was due to an issue which became my issue that I had to pay for. The following 3 times again leaking in the same place, they come out drain and in time it begins again. They do not cover labor after the first year but I paid for labor after the first incident which was less than a year, why because they installed it improperly which was my fault? The last 3 leaks are exactly what they said they fixed after less than a year that I paid for. After the first incident I called the manufacture and gave them the serial number of the unit, and it was not from 2023 but from 2021. I believe they sell used units and just rig the unit to get by. In the words of my dad, crooks! Side Note; I had already hired another company to continue with my maintenance since I was unhappy with them and they came out to service the AC November of 2025 and drained the unit, and here we are 5 months later with a leak. The only reason why I called Grimes again I assumed this issue would be under warranty, otherwise I would have called the new company to fix it. I am sure they would have charged me less than Grimes for "labor" cost.

Service was extraordinary I couldn't have asked for anything better Thank you Deanread more

This company is very reliable. The mechanic over there is very knowledgeable. This company has…read morenever taken advantage of me. I have had all 3 of my vehicles here at different times.

I have been using Pro Mag for several years now. They are very reliable. They do good work and I…read moretrust them. So I'm giving them five stars and I still will continue to use ProMag.

DO NOT GIVE THIS COMPANY YOUR BUSINESS. I purchased a brand new A/C unit in '21 and have had…read morenothing but problems. Manger is disrespectful and rude and staff is unhelpful. Complete disregard for customer service.

Our A/C unit stopped working & as the temp inside went from 77 and climbed to 81 degrees, we needed…read moreimmediate help! Within 30 minutes, Miguel arrived at 10:30PM to diagnose the issue. Miguel from Elite Electric & A/C was stellar! Our experience with him was tremendous. He was competent, articulate and empathetic with our plight. His technical expertise got us moving things forward. We can't say enough about this experience. Also, some other A/C contractors we called CLAIMED to be "open 24 hours", but we later discovered that they merely had answering services available--but NOT actual techs to dispatch for late evening! After calling four different vendors, Elite was the real deal with techs on staff 24/7 and very quick response time. Their rates are also very reasonable for the level of service and follow up they provide. We HIGHLY recommend them for any A/C issues you may have!

When family owned they were awesome. Now, they are owned by a company called Southern and all they…read moredo is try to upsell you on everything. Also, their tech quality is terrible and they are liars. STAY AWAY FROM ELITE

AVOID AVOID AVOID Overpriced highway robbers, tried to scam…read moreus for a clogged drain on a super hot day. When we pushed back on the scam, they ran off the job and stole a box and some AC filters from the property. Called the owner who was the rudest SC**bag - no wonder everyone hates these jerks.

From the owner: We Provide Trusted, Professional HVAC Services:…read more Our skilled technicians will diagnose the issue and recommend the optimal solution for your system. ECAS has assisted residents and business owners in Palm Beach, FL, with their indoor maintenance requirements. Our aim is to ensure that your heating, cooling, and electrical systems work well throughout the year. Being on our team is like having an extended family who always puts your satisfaction first. Everything from the tools and materials we use to our rigorous training regimen is meant to help us be successful in every aspect of our business. Why should you choose ECAS to deliver all your cooling service, repair and installation? 1) We are on-time and provide same day services. 2) We provide next day installations 3) Straightforward and affordable pricing on the job itself 4) We are licensed and insured for your peace of mind 5) Trained technicians to work on your system, that means all makes and models 6) Techs are background checked, trained, and uniformed to ensure your safety and comfort 7) We guarantee all our services 8) We are available at nights, weekends, and holidays 9) We provide state of the art customer experience