I terminated this property manager due to ongoing poor performance: missed follow-ups with me, lack…read moreof communication, and a consistent failure to handle issues in a timely, responsible way. Instead of responding professionally or taking accountability, he became hostile and used foul language during our conversation. His approach was forceful, inappropriate, and intimidating, more like a bully trying to overpower a client than a professional providing a service. If you're looking for someone who is responsive, respectful, and capable of managing tenant communication without conflict, I strongly recommend looking elsewhere.

Thanks to Sarah and Christopher at Maximum Property Mgmt, we've been successfully running our…read morevacation rental for the last 9 years under their management. Sarah immediately responds to guest situations and concerns and handles everything from reservations to monitoring cleaning schedules - she is wonderful to work with! Christopher and Sarah are the best team!

Moving from Las Vegas to California felt overwhelming at first, but Crystal made the entire…read moreexperience seamless. She was professional, patient, and always available to answer my questions. Her knowledge of the market, attention to detail, and dedication to helping me find the right home gave me complete confidence throughout the process. I am so grateful for her guidance and would highly recommend her to anyone buying or selling a home.

I've been a tenant at this property for several years, and since Crystal with Top Tier Property…read moreManagement took over the management, I've seen a noticeable difference. There were several maintenance items and concerns I had been trying to get addressed for years, and Crystal actually listened, followed up, and helped get them taken care of. She is proactive, communicates clearly, and doesn't leave you wondering what's going on. It's refreshing to have a property manager who takes tenant concerns seriously while still representing the property owner professionally. She is truly amazing and I wouldn't want to work with anyone else!! Thank you!!

Where to I begin... Lets start with Joy Kane. She is the most unprofessional and cold, property…read moremanager I have come across. My brother, who is a disabled combat veteran, emailed her inquiring about the rules and regulations of getting a service dog. She emailed him back saying that she would send the paperwork to finalize it, which she never did and then a few weeks later we get a notification on our door saying that we must leave the premises within 60 days because our lease is not able to be renewed. My brother is quasi-paralyzed (hemiparesis) on the entire left side of his body due to a stroke, so this isn't so bs inquiry into getting an emotional support dog that you see people doing while scamming the system. This was a service dog to allow him to balance better which the stroke severely affected. I cannot prove that we were not able to renew the lease due to this blatant DISCRIMINATION but what a coincidence huh? Sad that RPMW would employ a person; JOY KANE, who discriminates against the disabled but go figure. I just wanted to spread the word before anyone decides to work with this woman. Ask around to anyone who has been in correspondence with her. Another tenant has said the same things about this woman; cold, uncaring, unprofessional..., and just look at the reviews. Her name pops up several times for her character flaws. Last thing, its no big deal because the apartment we were renting from RPMW is highly sanitized. I've had problems with roaches since we moved in and for awhile there was mice problem. They would chew up everything and make holes in the walls. The tub was rusting out and the kitchen sink was molding and falling apart. If it wasn't for the cheap rent we wouldn't have any considered renewing but it seemed like they were attempting to improve the maintenance upkeep so thats one point for RPMW amongst all the negatives. Last point, i say again, avoid JOY KANE!!!

We rented an apartment in Huntington beach for a year. Joy Kane was our property manager…read more Don't let the positive reviews at the top of the page fool you. I have never in my life found more negative reviews citing a specific person from a company as being so terrible. How this is not a huge red flag for her boss and the owners, I have no idea. I can only assume this company exists to serve the owners of the property and if you are a tenant you are expendable, replaceable and of no concern. I will say she was never "rude" to us, per se but we did go above and beyond to be nice and at the very least civil when dealing with her. After reading all the bad reviews I thought "no she can't possibly be this bad, these tenants must have issues". I was wrong. We lived in the residence for a year. The place was NOT painted when we moved in, marks on the walls, dirty everything, holes in the wall in the garage. We made note of all of this and took an absurd amount of pictures, and its a good thing! We requested it be cleaned before we moved in. She said they cleaned it but it didn't really look any different. During the move out inspection she had the gall to say to us "I think we had this place painted before we moved in". Well she was wrong, it hadn't. SHE HAD NEVER STEPPED FOOT IN THE PLACE UNTIL WE MOVED OUT! Yet here she was saying "this needs to be fixed, that needs cleaning." She was not involved with the property after the last tenants left and had no idea as to the state of the property before we moved in (except for what we filled out on our move-in paperwork). The move out inspection consisted of her walking around the unit (after we had already moved everything out and thoroughly cleaned) saying "there's a smudge here, mark here" etc...pointing out things no bigger than a dime. Things that were there BEFORE we moved in (remember we had tons of photos) She was nitpicking. Obviously they didn't want to spend their money to put fresh paint in the place and it wasn't painted before so the only answer is nitpick the hell out of everything in hopes that the tenants leaving will do their job for them. The place damn sure looked better when we left it than when we found it. Perhaps her strategy is to just piss off the tenants so bad they they will Happily forfeit their deposit just so they don't have to deal with her again. Luckily we did get our deposit back, minus $100 for some BS "cleaning fee". As far as WHO cleaned WHAT? We have still yet to find out. If you are thinking of renting from this company do you self a favor, call the office and ask if Joy Kane is still employed there. If she is Hangup and find a new company.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

I have been extremely disappointed with Good Life Property Management's handling of maintenance…read moreissues since my lease began on June 28. Before my lease even started, a repair was identified as necessary for the washing machine due to mold in the door boot/seal. Nearly two months later, I have still never had use of the washer. During that time, I have accommodated FOUR separate repair appointments, rearranging my schedule and making myself available for each service window. None resulted in a completed repair. At the fourth appointment on August 21, I was finally told that maintenance cannot perform this type of repair and that a qualified appliance technician is required. After nearly two months and four unsuccessful appointments, it was incredibly frustrating to learn that the repair apparently had not been directed to the appropriate type of technician in the first place. Unfortunately, I am now dealing with a second major appliance issue. My refrigerator has not been functioning properly for six days. I reported it promptly and made myself available for another repair appointment on August 21. That appointment also ended without a repair. I am now heading into the weekend without a functioning refrigerator, without the ability to safely store refrigerated food, and without a confirmed repair date or plan. Losing refrigeration is significantly more than a minor inconvenience. What has been most frustrating is not simply that appliances have needed repair--things break. It is the repeated unsuccessful appointments, prolonged delays, lack of effective coordination, and absence of concrete plans for resolution. I have consistently reported problems promptly, communicated with management, provided access, and accommodated every requested service appointment. I have tried to be patient and reasonable, but after nearly two months without ever having use of the provided washing machine, four unsuccessful washer appointments, and now six days without refrigeration following another unsuccessful service visit, I no longer feel that these issues are being handled within a reasonable timeframe. Based on my experience, I also would not recommend Good Life Property Management to a property owner looking for a management company. My concerns extend beyond the inconvenience to me as a tenant. A repair identified before my tenancy began has remained unresolved for nearly two months despite four service visits, and a refrigerator problem has now gone six days without resolution. From an owner's perspective, I would expect a property management company to respond promptly to maintenance needs, coordinate the appropriate professionals, and ensure that necessary repairs to the property are actually completed. I hope Good Life Property Management improves its maintenance coordination and responsiveness. Tenants should not have to repeatedly rearrange their schedules for appointments that do not result in repairs, and property owners should be able to expect that reported maintenance needs are handled efficiently and brought to resolution.

Moved into our new home in Vista CA over the weekend. From the very beginning, Michael at Scanlon…read moreRealty Management has been very helpful and has made this moving process a whole lot easier. Any issues we had, they addressed immediately. We are only on day 3 but already in love with our new rental home. I would recommend them over and over again. Moving can be stressful, scary, and hard so it's always nice to find a management team that's on your side, hears you, and wants to make the transition less of a pain. Thank you again. So excited to start our family's next chapter here. Feel confident if we run into other issues, Michael will help get it resolved!

I am thoroughly impressed with their exceptional service and professionalism. The team is…read moreincredibly responsive and great to work with!

I am very impressed with Legacy Propery Management services. They found a great tenant for me very…read morequickly and have been on top of all issues that the tenant had specially early on since I had remodeled my place. Wayne the owner is an extremely friendly and professional ​person and understands everything from both an owner and a tenants perspective and addresses all of them efficiently. Highly recommend this company to manage your property.

Had a very positive experience working with Robert. He got us the right tenants and made regular…read morechecks on the property before it was rented. I appreciated all the communication and effort he put into renting my family home.

They make it so easy and that's what I ultimately want. Set it and forget it, great customer…read moreservice and communication. Highly recommend.

Ive worked with Kat for years now and I cant say enough about her knowledge and experience in this…read morespace. If you want someone that has all the experience of the largest companies out there, but still takes the time to work with you personally this is who you want on your team with you. 5 star isnt high enough of a review! Highly recommend you contact her today!

We worked with Martin at Jackson Property Management to lease a townhome. He was wonderful to work…read morewith and very responsive! He answered all of our questions, gave us a virtual home tour and was respectful and patient throughout the whole process. I'm grateful we were able to work with him especially during the busy holiday season!

If I could give zero stars I would. Customer service is non…read moreexistent. They use robots, never a human being to answer their telephone. When you are prompted to receive more information, more robots send you texts. I understand we live in a technological world, and I embrace it when it is effective, but Jackson Property Management is in dire need of human to human training.