I recently toured the Gemma with my friend who is looking to move to the area and we had a great showing at the Gemma with the onsite property manager Tori. She was so kind and helpful! read more

My experience with Southwest Equity Partners was disappointing, not because problems occurred, but because of how they were handled. During my residency I experienced multiple issues, including move-in lockouts, months of elevator noise, a freezer/ice maker that never functioned properly, billing errors that were initially denied and later corrected, and communication that often focused on closing work orders rather than confirming the resident's experience had actually been resolved. I repeatedly escalated concerns and was often told issues had already been addressed, even when they had not. In one case I was told my utility billing was correct, only to later receive a credit after another review. My freezer was also described as repaired months before it actually worked. The property itself is beautiful, and many of the onsite staff and residents were kind. My concern is with the management culture. There seemed to be a greater emphasis on administrative completion than on making sure residents genuinely felt heard or cared for. If you're considering living at one of their communities, ask detailed questions about how maintenance issues are verified, how utility charges are calculated, and how resident concerns are escalated. A luxury property should provide a luxury experience--not just luxury finishes. read more

I had a great experience touring with Tori. She was friendly, professional, and took the time to answer my questions. She was knowledgeable about the property, and I left with a really positive impression thanks to her and the entire team's excellent customer service. read more

I've been a resident at The Gemma for 6 months now and couldn't be more impressed with our property manager Tori. she's organised, always available, quick to action any requests and is also just a genuinely kind person. Love having Tori look after our community!! read more

This review is for 4018 Alabama Street, but more importantly for the property management company, Southwest Equity Partners. The unit and property itself were great. It's a smaller complex with friendly neighbors, a good layout, and overall it was exactly what we were looking for at the time. The only real downside on the property side is that noise carries easily from upstairs units if you have heavy footed neighbors. Unfortunately, the experience with Southwest Equity Partners completely overshadowed the positives. This property was previously managed by another company that was excellent. Almost immediately after Southwest EP took over, things started going downhill. There were repeated instances of poor communication and mismanagement. We received multiple incorrect notices, including ones stating we'd need to vacate our unit for several days. When a fumigation actually did occur months later, the process was handled poorly with minimal and inaccurate communication. I personally had to follow up with both management and the gas company to confirm service restoration. Still this was something management failed to coordinate properly, resulting in the complex being left without hot water. No resolution or credit was offered. Billing was another major issue. Our lease clearly stated utilities as a fixed amount, yet they changed the billing method mid lease. Over the course of a few months, I was charged roughly $300 above what my lease specified. Communication with management, specifically William, was extremely difficult. Responses would take 2-3 business weeks if they came at all, and often required repeated follow ups or escalating to other contacts just to get basic answers. I can whole heartedly say that he dropped the ball every step of the way. He was difficult to work with and basically unreachable. The opposite of what I believe a property manager should be. When it came time to move out, I took extra care to document everything due to the company's reputation that I'd personally witnessed. I left the unit in better condition than when I received it, with thorough photo evidence (from move in and move out) and documentation, including the original move in inspection. I even completed a move out inspection and was given no documentation that anything needed to be adressed. Despite this, I was still charged a "professional cleaning" fee. When I challenged the charge, I was initially told this was a standard turnover cost. After I pushed back and cited California law, the explanation suddenly changed to it being a "small fee." Regardless, the charge was not removed, even after I provided clear evidence that the unit was returned in equal or better condition. At that point, I made it clear that I was prepared to pursue legal action regarding the improper deduction. Even with that, the fee was still not returned. I am currently moving forward with taking formal action to recover the wrongfully withheld amount. The deposit process was also mishandled. I clearly specified both in writing and over the phone to William that the deposit should be returned to me via direct deposit. I also specified this when submitting our notice through Appfolio. Instead, it was sent as a physical check to my roommate's address. To correct their mistake, I was then charged an additional $35 reprocessing fee. Overall, while the property itself was nice, the management experience was consistently frustrating and, at times, felt intentionally difficult. Based on my experience, I would definitively say to go with a different apartment they don't manage or a different property management company if you are looking for them to manage your own property. Across the board it has been the worst experience with a property management company that I've ever experienced. I've lived in many places in my life and have always gotten 100% of my deposit back because of the excellent condition I've left the units in. And overall I've had good experiences with other companies. But Southwest Equity Partners has been the worst one by a mile. If you are still going to live at one of the properties they manage, or currently are, make sure that you document EVERYTHING. read more

I reside on Bend on Ballantyne apartments and hit 1 year and all I can say is that I LOVE it! I love the community, the property manger Luis, and my neighbors! Everyone is super friendly!! Our manager is very attentive, respond right away, super friendly, and overall amazing!!!! This company really values their tenants. For example, we had a grill which broke and instantly had it replaced with another one, we asked for lights in our courtyard in which they have been installed (string bulbs lights ;)), our furniture has been replaced as well, they even had a tenant appreciation day with tacos and raffles. 100/10! read more

Abraham is the man! Professional and efficient with his work! Highly recommend for any tasks you may have, he's got it all!

Apartment Manager Monica was phenomenal to work with. She went above and beyond to make our move-out process a breeze. She was a blessing to work with. She has a heart to serve people and is very professional. read more

Do NOT RENT FROM THEM! The incompetency of southwest equity is beyond words. They are greedy thieves who will do anything to take money from their tenants. Including lie every month putting fake charges on tenants accounts. Even worse, they will ignore your calls, texts, or emails about the mistakes they make every damn month to extend what ever it is, in order then charge a late fee on a false charge. Every single month I have an issue that takes hours to fix with them. Especially because they love phone tag. Someone said maintenance was good but I have had the complete opposite experience, on more than 10 occasions. This is by far the absolute worst management to ever exist. The property manager literally ghosted me for 2 months of me texting her trying to get a response. I only got a hold of her once I called the main office and threatened to contact upper management. One of the over charges I got from them, they would not handle. I called for days on end and they only handled it when I threatened to show up at their office. When they responded saying no we can handle it on the phone I said absolutely not we have been doing that the past 2 weeks and nothing has changed I will see you in your office. They literally then responded with if you don't come into the office we will fix the issue on the phone right now. These are only a few compared to the absolute multitude of issues/ instances I have had with them, if I wrote everything down I could publish a book. This company actually makes me loose faith in humanity. I can't sue without other tenants testimony and receipts to prove their scheme. If anyone is suing and needs someone to testify please message me, I am more than happy to help! read more

We have been living at Pelican Cove in Oceanside for a couple of months and have been loving it! They keep the grounds well maintained and respond to work orders in a timely manner. I appreciate that they have laundry on site and we love the pickle ball courts. read more

They just took over managing out building. So far they have been wonderful communicating with me. Have not had allot of dealings with them directly but what i have so far has been a positive experience. read more

As a former tenant (exited 12/1/2023) of Southwest Equity Partners 'Pacific Crest Apartments' aka 'the Crest, on the bluffs at West I Street in Encinitas, for nearly four years, I've witnessed the evolution of this community firsthand. During my stay, I prided myself on being a responsible resident, with a just shy of four year record of on-time 'premium' rent payments and minimal service requests (though plumbing is horrible). The pristine location of this property was not just convenient, but it also played a pivotal role in fostering a close-knit community, especially during the challenging times of the Covid-19 pandemic. During the shelter-in-place orders, we came together as more than just neighbors; we became a family. We looked out for each other, shared resources, and collectively took pride in our living space, caring for the facilities as if we were owners, not merely tenants. This period highlighted the best of community living, showcasing how a group of diverse individuals could unite under extraordinary circumstances. However, post-Covid, the essence of this community began to deteriorate. The transition to new management as general/managing partner, marked the beginning of significant changes characterized by 'unbridled greed' and complete disregard for the tenant experience. Understandably, property owners have the right to make decisions as they see fit. However, the approach taken by new management felt impersonal and solely profit-driven. If not mistaken, once 'global' based rent began to unbundle into the equivalent of triple net leases, ie, all utilities, etc., were passed through to tenants and to add insult to injury residents were burdened to pay for 'admin fees' associated with the unbundling c/o 3rd party billing services (Livable, etc.). Covid layoffs and business disruptions notwithstanding (many of us were home based businesses) relentless, though arguably 'legal' rent (lease) increases became the norm, which led to many long-standing residents, who had contributed significantly to the community's vibrancy, moving out. This shift was not just about the financial aspects but also about the gradual erosion of the sense of belonging (so much for tenant "rights to quiet enjoyment") and associated camaraderie that had been the hallmark of this property. Many, and I mean a 'beaucoup' number of a former tenants would routinely return (not anymore) to share and experience our regular gatherings and bonding during awesome Encinitas sunsets and frequent parade of dolphins surfing the swells. That vibe completely disappeared concurrent with new management's arrival and folowed by corporate design and theme orders placed on the property manager who lived on site but communicated via a useless newsletter v. and the old school of 'getting to know you' kind of vibe. They immediately began to strip ALL tenant personalizations (no flower pots, or window dressings, etc). All decisions seemed to be made from the top down, with little regard for the opinions or preferences of many long term and loyal residents. We (and the setting) were the 'attraction' to living at 'The Crest'. It wasn't management I assure you! Two examples: 1. our cornhole boards and bags purchased new by residents was summarily and without consent thrown into the trash 'at the direction of management'. 2. The pool area was taken away from us for 4-6 (maybe more) weeks for what appeared to be 'optional' resurfacing. All the new surface did was pool water and amplify dirt. The net effect of which was to seal access to the pool for the closest units, as we were told the per 'building inspector' order - which was triggered by the resurfacing project. And there is more. Maybe others will 'risk' weighing in? The community, once tightly-knit and proud, began to disaggregate, losing the unique charm that once made it special. Their greed also extends to the deposit matter. Though the unit I occupied was 'demo-ed' they still had the audacity to charge me a 'cleaning fee' and though even with my above average tenure duration and on time FULL (never partial or scheduled payment history), and admittedly late planned exit (I am suffering from PTSD due to the June loss of my vibrant and healthy 38 year old son at the hands of so-called world class physicians), I requested a 24 hour extension to vacate, they denied my request and charged me prorated rent. As it turned out I wound up vacating the unit at 2:40AM!! Did they care? Absolutely not. Really SWEP? Get real. Look in the mirror. Markets are markets and require responsible not exploitive stewardship of assets. Everyone (even the tech bro crowd) have a $$ ceiling. Just because rent increases may be at or below the cap doesn't earn you goodwill. Basically if you're considering renting from this management company I say 'caveat emptor'. Sadly, they're metastasizing throughout the county. read more

Southwest Equity Partners - Apartments Near Me - Solana Beach, California

very quiet community neighbors are nice nice place to live if you like. Peace and quiet very clean all brand new stuff.

I have only lived here for a few months, but they have been very responsive to maintenance requests. The location is amazing and I feel very safe in the neighborhood. read more

Johnny was the most diligent and helpful site manager that a tenant could dream of; he went ABOVE and beyond at all times. Can you clone him? Most maintenance orders are done in a timely manner. As far as rent, fees and procedures are vague and at times overpriced. Just sayin. read more

The only good thing about this management company is the maintenance team (Mark) who is wonderful. Outside of that, this is the worst property management company we have experienced in 10+ years. A greedy, inconsistent, unprofessional company who will penny-pinch you every month you rent from them. Their only response when flagging concerns is "this is standard industry practice". They DO NOT care about their tenants. They charge you a fee to charge utilities, expect you to cover vacant neighbor apartment fees such as trash, and won't disclose information before you sign a lease (I.E. you're about to be living in an active construction zone for 13+ months, and although the lease states the rent rate will stay the same at month-to-month once the term is up, they'll actually raise your rent up 10%). We also caught them red-handed charging different water bill rates amongst neighbors we split the water meter with, and when we flagged this, their response was "they can't comment". When you move out, they charge an "account closure" fee (lol), absurdly high cleaning fee, and "hours of labor and materials" for patching up small holes (yet, illegally do not disclose receipts). 10/10 would absolutely not recommend. The only reason we've stayed is because we love our apartment but once we move out, we would never ever rent from them again and would highly recommend looking elsewhere to those considering renting with them. read more

We've been living at our apartments for over 7 years. This company recently took over management of our apartments and they are horrendous. We are two days late on rent and they give us a 3 day notice for being 2 days late? They clearly don't care about their long term tenants who have been lived here for longer than they have been managing these apartments. I've already seen at least 4 long term tenants move out because of them. They charge ridiculous admin fees for what? They charge us for paying our own rent which is astounding to me. We will be moving out as soon as possible and I implore any new tenant who finds out this company is managing their apartments to run for the hills. They don't care about faithful long term tenants and will threaten you with 3 day notice to leave if you're two days late. Absolutely horrendous!!! read more

Awesome people to rent from! They really look out for you. Tracy was awesome at getting us set up on our new place across from the beach in Oceanside. Prompt and customer service was top notch. Even got us our keys early. Thanks again Tracy and crew. Totally recommend. read more

We started renting about 2 months ago and have loved it so far! Tracy is amazing and always so responsive. We have all our maintenance done within 24 hours usually of requesting it unless they need to order parts but even then it's done quickly. We also have a great location and all the tenants they choose to move in are so nice to live near! We have a wonderfully updated apartment and a large yard right in leucadia! Couldn't recommend them more! Also you can pay rent and everything online which is so convenient! read more

SWE has a fantastic team, very professional, responsive and caring on a personal level.

I'll just leave these photos that came from only a few experiences of severe leakage in our apartment in Encinitas. That bowl was filled by the end of the night and our carpet was saturated. I guess it was our fault that their property is falling apart so much that they took the "damages" from our security deposit for that area of the carpet. Good luck with these properties! Mold will be there soon. read more

Southwest Equity Partners - Severe leakage from sliding door. - Apartments Near Me - Solana Beach, California

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I don't post a lot of reviews, but I just want to say we have rented an apartment for the past 2 years and have had a wonderful experience. We love our small 2 bdrm apartment and adore our complex. It is such a great little community where everyone looks out for each other. Myrna our property manager is absolutely AMAZING and she alone has made our experience incredible. She is always on top of things, cares for and about every tenant, and we felt so welcome when we moved in. She is prompt to notify us if there is anything upcoming that we should know about and overall is by far the best Property Manager I have ever had in ALL of my years of renting. read more

I was contacted by South west equity partners a little over 6 months ago for some asphalt repair work for a couple properties. Within this time frame I was awarded both contracts. South west equity partners have been the best property management company I have worked for. There is always great communication as the scope of work they are requesting. Scheduling of jobs have been easy to schedule and flexible with timing. I have worked for many other management companies in the past, some good and others well.... they just can't get it together. Based on my experience with this management company they run a great team. read more

This review is for Southwest Equity Partners property The View apartments in Point Loma, CA. We spent 1yr here 2018-2019. Highlights: Beautiful renovated interiors with gorgeous views, but major noise issues. Pros: + Newly renovated, massive kitchen and bathrooms. New and clean, our 2 bedroom was over 1100sqft and the open floor layout makes the apt feel spacious. Tons of cabinet space in kitchens and bathrooms + Views of Ocean beach, the sunsets from your patio are really stunning + Very safe, established neighborhood. It was enjoyable to walk around with dog in evening around neighborhood + Amenities- pool, grills, gym, outside storage unit, parking space + Fantastic property manager- Joe is courteous, friendly, and helpful. He is prompt to reply to texts and resolve issues Cons: - You are right over the flight path from San Diego International Airport. The planes roar overhead from 0630 in AM to 2330 in PM. Although you have double paned windows to help with this, walking outdoors, or anytime your windows or open, this will be a big noise disturbance. Ie, no quiet sitting on the balcony enjoying that view. No AC, here so having windows open will be a must or it will be unbearably stuffy. I never got used to the plane noise, it was just too loud. - Floors above and below are surprisingly thin. If you live here, you will hear steps neighbors take, movies they watch, their dog, and even conversations. They are considerate and living normal lives, no shouting, loud parties, or abnormal noises- the floors are just too thin. I am aware that if I can hear them, they can hear me- I had to stop walking on my heels and suspended my stringed instrument practice to be a good neighbor here. In sum: If you want peace and quiet, I do not recommend this apartment complex. If you don't mind constant noise, then this would be a good place, but pick the top floor and not by the staircases (yep, if your unit is by stairs you will hear every person walking up and down). It's a shame about the thin walls and airplanes, because noise aside, this is a fantastic property and location. If management insulates the floors better and eliminates the thin wall issue, the flight noise alone may be tolerable. But daily neighbor and plane noise together was too much for us. read more

Southwest Equity Partners - Sunset views from our balcony at The View apartments in Point Loma, CA - Apartments Near Me - Solana Beach, California

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This is for The View Point Loma apartments. Amazing location and views! Joe the property manager is fantastic always helpful! Main downside is the thin walls. read more

I have been living here for 2 years and have had nothing short of an awesome experience with management. The grounds are nicely maintained, maintenance requests are always handled timely and professionally. Even when there is a problem, my concerns are listened to and a solution is found. I enjoy our community read more

Southwest Equity Partners - Apartments Near Me - Solana Beach, California

Warning. The management company are charlatans and completely incompetent. Avoid the Bonsall Breeze property. The turnover for resident managers is a joke. The good ones leave and the bad ones disappear into the night. They have evicted a lot of the long term tenants so that they could renovate and up the rent about $400 per suite. These people are the worst. This used to be a nice property with people who actually cared about their neighbors but after this last owner and management company took over it all went to pot. If you must live in Bonsall, look somewhere else! read more

Tracy with Southwest Equity Partners is amazing! From our first interaction, to signing our lease, to property management. She is very responsive and should we need anything, we know it's handled efficiently and promptly! read more

This is the first review I have ever written because I am just absolutely appalled at the way the Southwest Equity Partners handles business. Make sure to read your lease, and assume that most of what you sign will not be followed when it comes to tenant rules or follow through from a business perspective. I lived on one of their properties for one year, and that was enough. I paid my rent on time, and some months in advance. I left the property in better condition than I found it, and though the lease clearly states that the deposit check will be returned within 21 days, please believe me that they will wait until the very last second to get your funds back to you. When I vacated the property, no one ever called to follow up with me. Had I not called and continually followed through, nothing would have been processed. It must be nice to just throw all your customers to the side and take days on end to reply back to them. When you do call to ask questions, be prepared to be treated as if you are causing a huge disruption in their day. First, living at the apartment complex was a nightmare. Tenants stay up past 10pm and have parties, smoking and allowing people from all over the place onto the property. Tenants allow dogs to attack other dogs without any consequences. Come out in the morning and see beer and liquor bottles all over the property. I went almost 3 months with my hot water tank barely working with only one side of the heating element, so I requested a repair only to be argued with that my hot water is not broken even though I was only able to get 1-2 gallons of hot water a day. It was insulting to deal with and I had to take showers at the gym. read more

Renting a property through Southwest equity partners in Oceanside and have had an easy and great experience so far. Tracy was responsive and quick on setting up a showing. Then the application phase was easy and was able to get approved quickly! They were accommodating to our move in date, look forward to living in one of their properties. read more

Pure greed happening with rent increases every single year upwards of $100+ and they don't put any money back into the apartments

Pelican Cove is a great place to live. All staff and management from onsite (Myrna) to upper levels (Will) are awesome, friendly and professional. In six years, have only had two maintenance requests and they were addressed promptly and efficiently! A great community that's like family. read more

Living at The View was like living at an upscale resort. The stylish apartments have spacious balcony's with panoramic views of Point Loma, Sea World and the Pacific Ocean. The property is meticulously maintained and beautifully landscaped and includes a pool, a gym, and barbecues. Joe is the topnotch property manager and he is very responsive and professional. Centrally located in one of Point Loma's most beautiful neighborhoods, you can walk to just about anywhere you would want to be. Liberty Station, Ocean Beach, and Old Town are all walkable. If you're looking for a great place to live, you can't go wrong renting at The View. We will miss living there. read more

The most unprofessional property management company I have ever dealt with. Poor communication with their onsite staff and maintenance, and good luck trying to get them to answer the office phone. Their unit turns take months, which is unheard of in CA--why anyone would pay this entity to manage their assets is beyond me. Owner is rude, an unethical with his business practice. -I would not recommend. read more

The View Apartments were ideal for my husband, dog, and me! The most obvious reason to fall in love with this complex is simply the view. Waking up every morning and seeing the Pacific Ocean is invaluable. The rooms are spacious, walk in closet is great, appliances are new....what's not to love. The View Apartments also have a nice pool & community area and gym that is never over crowded. The property manager, Joe, is super responsive and helpful. Everyone in the complex is very nice and it has a good community feel. Another added bonus is location! Neighborhood itself is safe and walk-able. Close to Liberty Station and freeways. Sad to have moved out but would recommend this place to others! read more

5 stars for leasing/living experience with Southwest equity via Tracy Kiralla. We havent been strangers to sub-par landlords/property managers in the past. Tracy has been in our top 5% so far. She has was very attentive to our particular needs in the leasing process, answered every question we have had, and more importantly Tracy and Mark have solved every maintenance issue we have had within days (sooner if the situation was dire). I would recommend doing business with Southwest Equity, specially if you're dealing with Tracy and Mark. read more

I live in their property in Point Loma and it's lovely. Well managed and maintained. They are prompt to address any issues and the location is spectacular. read more

I have lived at a Southwest Equity Partners property for a little over six months now and I love it!! The move-in was seamless; the complex is clean and quiet; the management is very responsive to any concerns or maintenance items that come up whether it's inside my apartment or regarding the complex in general; and my privacy is respected. I also love being able to pay my rent online! If you are in need of an affordable option in San Diego County and want to feel respected as a resident, look up Southwestep.com. read more

Seven and a half years says it all, personally I have never dealt with a company like this before.i love the fact that repairs can be requested online by the tenant and the response is quick.theres always somebody on the other side of the line if there's questions, and last but not least my favorite you can pay your rent online this is so convienent and gives you a chance to win money and for that I give 5 stars read more

I lived at The View at Point Loma for a year and had nothing but an awesome experience with management, specifically Joe. The grounds are beautiful and maintained regularly, maintenance requests are handled in a timely fashion and there is a portal to pay rent online. Loved this place! read more