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    Prompt Charters

    2.6 (5 reviews)

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    Boston Party Bus Rentals - 36 Pass. Party Bus Boston

    Boston Party Bus Rentals

    (13 reviews)

    I booked a party bus through Boston Party Bus Rentals / Deluxe Limo Boston for 7:00 PM on January…read more2nd for my girlfriend's 30th birthday. The reservation was made a month in advance, and I confirmed it multiple times via email during the week leading up to the event. On the night of the booking, no one showed up at the scheduled pickup time. I called, texted, and emailed the contact information listed on their website, but there was no way to reach anyone at 7:00 PM on a Friday night, which is an essential time for communication for this type of service. At approximately 8:20 PM, nearly an hour and a half after the scheduled pickup time, the driver finally called and informed me that he was still another hour away and that a mistake had been made. There were no weather issues or inclement conditions that evening that would have caused delay. By that point, I had a large group of people waiting at my house. Our dinner reservations were missed, and our original celebration plans for the night were no longer feasible. Friends had traveled far distances and made accommodations for this event, and we were forced to scramble for alternative transportation and entirely different plans at the last minute. What was supposed to be a straightforward, enjoyable birthday celebration turned into a night of stress and frustration due to a complete failure of communication and reliability. The deposit for the booking was refunded, but that does not undo the negative impact the experience had on a milestone event. I would strongly caution anyone considering this company.

    ABSOLUTELY NOT, book anywhere else. The dispatch/customer service employee was extremely rude…read more Didn't answer questions. And also refused to give an approximate time to be picked up from the BOS airport!! Was hung up on twice, didn't raise my voice or even hint at an attitude but he sure had one. It's not that difficult to convey times rides should be arriving and why they are late. Take your business elsewhere.

    Lucky Star Bus - Driver with the phone rear piece in while driving.

    Lucky Star Bus

    (132 reviews)

    Waterfront, South Boston

    The Chinatown bus "reputation" has kept me away for many years but this year I decided to give them…read morea shot. I wanted to take a quick trip to Boston between Christmas and New Year's and didn't want to deal with parking in the middle of the city. I purchased my ticket in person at the NYC office on 12/20 for a trip on the morning of 12/26. The 10AM bus to Boston was $25 (which matched the pricing they showed online). Good thing I purchased early because when I arrived to check it that morning, there was a handwritten note saying that due to the holidays, the fixed price for that day would be $40. I wasn't sure what time I would be heading back to NYC on Friday but after seeing this same day pricing change, I decided to book my return ticket at this point to lock in the cost. It was $30 for the return trip and again, it matched what the website had shown the week before. Lucky Star has a decent waiting area where you can get snacks and use the restroom before your trip. This is light years better than the Megabus "terminal" near the Javits Center on 34th St. which is outdoors and exposed to the elements. The bus arrived about 20 mins before departure time and we started to load about 15 min before. I noticed that there was no one around to help with the loading of the luggage on to the bottom deck of the bus. So if you have a ton of stuff or a physical issue that will cause problems doing this, be prepared. The bus itself was pretty new and clean. The seats were in good condition and not worn. Each row had a plastic bag attached to the handle for your garbage. There was no evidence of garbage from the previous trip so that means it was cleaned before being dispatched for our trip. Some people have mentioned outlets on the bus but their location was not obvious to me. I was not about to stick my hands around and under the seat looking for it, who knows what I'd find! I came prepared with an external battery pack anyway. The bus was about 2/3's full and lucky for me I had an empty seat next to me for the trip so I could spread out a bit. The passengers were a mix of all ages and nationalities but most important to me was that they were all QUIET, no yakking on their phones. Due to the light traffic the day after Xmas, we were soon out of the city and on I-95 headed north. We did hit a few pockets of traffic but the driver expertly got off and on the highway to avoid the most serious of delays. He kept a good consistent pace and was very smooth at the controls. There is a 15 min bathroom and snack break at a Burger King off the highway about 2 hours into the trip. We arrive at Boston South Station in a little over four hours from NYC. On a side note, I can't believe how dirty some people are. My seat was in the middle of the bus and I waited for the majority of people to get off before I started to move. There was garbage and food wrappers all over the place and under the seats. I would hate to be the person to have to clean up after that! For the return trip, be sure to check in at the Lucky Star counter in the terminal before making your way to the bus ramps. The Lucky Star ramp is the last one at the end of the terminal. I made the mistake of assuming the booth they had there at the ramp would be able to check you in but nope. At the check in counter I again noticed a handwritten sign that on demand tickets for that day were $40. Not sure how typical this is, but the lesson here is to book your tickets ahead of time if at all possible. Based on other reviewers here, the refund policy is a mess or non-existent but that's the price you pay for saving a few bucks I guess. The bus for the ride back was again fairly new and clean. The loading process was quick and orderly and soon we were in Friday afternoon traffic out of Boston. We arrived in NYC in a little over 5 hours due to traffic. Again I think the driver did a great job with detours around the biggest jams and keeping the ride smooth. At the 2.5 hour mark, we have the same break at the highway Burger King. Use common sense and take advantage of the facilities if you're going to be arriving in NYC during rush hour! One final note when we arrived back at the NYC terminal. My luggage had somehow rolled/skidded all the way to the far end of the bus in the luggage area. Remember how I said no one was around to help with luggage? Well, this not so young guy had to hunch over with a huge backpack and laptop in one hand to crab walk my way to the other side of the bus while trying to avoid putting my knees down on the dirty loading floor. I managed to do it without banging my head or getting my backpack caught on anything. I'm sure it would've made for a very funny video! Bottom line: I was pleasantly surprised at the trip especially compared to Megabus (which I took last year to Boston) and wouldn't hesitate to use them again. Book tickets early to save a few bucks but expect no refunds if your plans change!

    This is the worst transportation. I'm from New York and I'm telling you do not ever take this…read morebus.. they are horrible and their staff is rude as hell.. trust me horrible is not even the word. For this amount of money just take the greyhound or peterpan

    Prompt Charters - busrental - Updated May 2026

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