Paraco took over Great White Propane that I was a customer of for 6 years…read more.. Their customer service is poor...I have asked 4 different times if Paraco has a monthly budget plan. I started 5 weeks ago before the 1st delivery of gas. Each time I called they said they would elevate the question...no one has ever answered the question. Got my 1st invoice today and I just paid it. Another issue is the original 2 large tanks were never installed on level ground so they were leaning into my shed which in turn damaged the siding. I've called on that 3 times to see if they will replace the siding where the damage is. It's been since 11/21/22 that I sent in pics of the damaged. I won't hold my breath but Paraco took over the original company and customers so they should fix it. Not starting off well with Paraco...we shall see how this goes...I would pay .10 cents a gallon more if I could get good customer service.

Impossible to get a reading from them. Called FOUR TIMES and my client called once. Kept being told…read morethe letter was coming and never did.

Let's face it, carrying propane in your car is not ideal, so why not have it delivered. The…read morepropane guys are a local dealer specializing in barbeque sales, and propane fills but offer the convenience of delivering propane to your front door. I've used them several times for Propane delivery and have not been disappointed with their next-day delivery service. Some folks have questioned if the tanks are filled to their capacity, but having sensors connected to my tanks allow me to see how much propane is in the tank visually. Both delivery's had roughly an 85% fill. I'm sure not filled because of expansion. I highly suggest using their services, and if you're looking for a new BBQ or smoker, I recommend The Propane Guys!

I have been a customer for as long as they have been in Holbrook and today was my last day as their…read morecustomer. I went there today to exchange a refurbished tank I had purchased from them several months ago. The tank had a faulty on/off valve and I wanted to exchange it for another and while there purchase an additional tank. The gentleman at the counter said, "you bought it, I can't give you an exchange" After years as a customer his curt off the cuff remark floored me. If that's their customer service attitude, I'm done. If I could give them no stars I would gladly do that.

IBG is an excellent service related company whom always provides me with fast service, with best…read moreprices as well. Their phone answering staff has always accommodated my immediate needs for propane delivery in any type weather conditions. For me it remains a pleasure to have good business relations with Ideal Bottle Gas, like Jumpin' Jack Flash (The Rolling Stones), they're a Gas, Gas, Gas.

Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.

Got my propane here, quick and efficient service. Good price. Highly recommended, I will be back.read more

I called saturday evening, was quoted a good price for delivery of a quarter cord, and received the…read morewood the next morning. Very courteous service. I will definitely order from them the next time I need firewood!

Easy for propane, was fast and filled within 5 minutes. Also they were friendly inside.read more

Went yesterday for propane refills. I went for me and my 2…read moreelderly neighbors, and had 3 coupons. First they said its one coupon only but the guy checked and said they would honor all 3 after all. Fast service, unfortunately I could only get 2 because one tank was outdated, ill try and get back for the third once I find a doable tank to refill. Nice guys been going for years and no issues.