I am surprised, even shocked by the poor reviews. I have relied on Paraco for years. It has been…read moreconsistently excellent. The most recent episode was during the serious storm damage Eversource suffered about a month ago. We were relying on our generator; I was concerned about our fuel level because it looked like it was going to be (and was) a multi-day loss of power. Paraco immediately made a delivery, on a Sunday morning. We have used Paraco as well to help with our propane fireplace; they folks--Jerry specifically--were great. I don't think, in 12 years, I have had a single bad experience with Paraco.

PARACO has told me for more than a month they cannot pick up their tank, which has been…read moredisconnected, and that they have no idea of when a truck will be available in the area. "It can be two days, two weeks, or two months". They would not give me an idea when they would be in the area. That is frankly Bullshit. They have schedules for monthly refills which you can opt into. On top of this, their prices are incredibly high, which is why I was forced out of using propane. Their score on Yelp is clearly an indication that PARACO does not give a shit about customer service.

Great customer service! Prompt fill, which is automatic…read more Excellent price! Rewards for recommending friends! Soooo happy I switched! They made it so easy.

Definitely will keep using propane depot. Excellent pricing…read more,cheaper than the competition!!!!!

Was a great company until Petro took over. Now they want cars moved, and gates opened. I've been…read morea customer for 25 plus years. Never had this problem beforehand.

Ideal is the best in every way! Great service and competitive pricing!…read moreVery responsive and always reliable!

One year in these guys have been great. My old heating oil supplier was OK for over ten years, but…read morejust OK. Inattentive when I asked about possible changes and improvements. Anchor replaced dampers, tuned furnace, updated thermostats. Now better heat distribution, quieter and using less oil - each very noticable. Also big: they set me up with PROPANE tanks & supply. So we could combine suppliers and get away from the big propane company in this area which reminds me of the cable company in terms of customer "service."

Excellent customer service from the women in the office to sales to installation. Kind and…read moreprofessional from sales to installation. Easy, no-nonsense company. My only regret is that I didn't leave my previous company for Peconic propane years ago. Thank you all!!

I cannot say enough accolades for everyone I dealt with at Peconic Propane! Not only were they…read morepatient during my many attempts to get a new dryer (LP gas converter needed) but they also did an incredible installation quickly and with kindness! I am forever grateful and have a new appreciation for dryers!

They charged me double price for months and when I called they admitted it. They said it was a…read moremistake. It's easier to believe they take advantage of people who doesn't check and give for granted they are professional. Please, avoid them - they do not deserve business

I ordered 800G propane at the price $2.59 per Gallon on Jan. 9, 2024. The ticket (number #7221)…read moreshows that the actual gross delivery is 765.4G propane at 6 celsius only. However, they charge me the money for the net delivery 800G propane. When I ask the reason for the difference between GROSS DELIVERY AND NET DELIVERY in the ticket, they said that they will do adjust on the actual gross delivery number with temperature into net delivery number. Therefore, I have to pay extra money on their NET DELIVERY NUMBER!

Delivery is terrible. The website is so poorly designed it's a joke, but the joke's on you.read more

Absolutely horrible company. Last year I was billed $550.00 for the the rental of two tanks, I…read moreimmediately cancelled the account. Now i just recieved a notice from a collection company for a bill to pick up the tanks. I was never informed of this charge. Please do yourself a favor and use any other propane company . Paraco is the absolute worst. You have been warned

Had them come to clean my grill. $75/half hour. The first time the guy said it was done, I went out…read moreto look at it and he never did the bottom of the grates, said I'd have to burn it off, and the grease drawer was on the ground uncleaned. The second time he said he was done, he had done the bottom of the grates and put the drawer back in the grill. I had to take care of something, so I paid him, gave him a tip, and he left. I just checked (almost three hours later), and he never cleaned the drawer. Maybe he wiped it down, but it's filthy. And he never cleaned the sizzle station burner. The top of the grate is spotless, but the bottom is disgusting. I could wipe off the grease with a paper towel, so it's not like it was baked on. And the tub that the burner sits in is filled with grease. Now I have to take it apart and do his job but no one is going to pay me $150/hour to do it. Do not hire these people to clean your grill. They're counting on you not checking and just cooking right over last year's grease. I even told the guy who made the appointment that it usually takes me over four hours to clean it, and he said it would take them an hour. Yeah, when you don't clean, it can take as long or as short as you want it to.

Excellent service and great prices! Always a friendly staff on the floor to help you.read more