5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

Chamberlin & Associates just bought Serafina Apartments 2 months ago. The staff is nice and seems…read moreto work hard. But the office folks can never answer a question with definitive answers. I have mentioned twice that the gym has cobwebs by the windows and needs a cleaning. We have developed a big pigeon problem here and they keep saying they are working on it. Why can't you give me a date on when you expect bird spikes to be up and when you will clean the bird poop off my stairwell. They finally power washed the bird poop off this week, which is the 2nd time in the last 2 months. Thank you! The pool is now green and closed. We've lived her for 5 years and under the previous Mgmt Co the pool was closed 0 times. NEVER! Not sure if this happened because of Labor Day but it has been closed all week. Obviously, Chamberlin doesn't care or it would be fixed by now. They changed office hours and the website is not useful. We can't see how much our rent is and have to call every month. Such a shame.

A follow up to my previous review…read more.. Chamberlain & Assoc do NOTHING but lie and ignore. In their response to my previous review, they advised me to contact them..AGAIN, so I did...AGAIN. Know what happened? NOTHING. ABSOLUTELY NOTHING. Did I receive a return phone call? Nope. Did I receive an email response? Nope. Lie and ignore.

I have no coment to leave. Service was…read moreok,............................................................................ .......... .

Renters warehouse has not returned my calls or emails for several weeks. My house has sat vacant…read morefor 1.5 months now. I will be seeking legal assistance.

STAY AWAY -- Worst Management Experience I've Ever Had…read more I rented at the 7th Street Villas for a short time, and the management team was by far the worst I've ever dealt with. They changed property management so frequently that it was nearly impossible to keep track of who was even responsible for the property. I was told my townhouse would be move-in ready, and it absolutely was not. I asked them to fill a large hole in the backyard--a real safety hazard with a toddler who couldn't even play outside--and they flat-out refused to fix it. The property managers were essentially nonexistent. No one ever came to check on the property, so residents did whatever they wanted, whenever they wanted. The only communication I received was a series of empty threat letters. The community was consistently dirty because there was no real management presence to maintain it. The move-out charges were outrageous. They billed me $1,634 for a paint job--for comparison, when I lived in San Diego, I was charged $200 for paint. They also charged me for a broken lock that was already broken when I moved in and that they never bothered to fix. It got so bad that I nearly had to sue them for breach of contract. Please, by any means necessary, stay away from this company and their properties. Save yourself the stress, the wasted money, and the headache.

I've been renting under this management company for about a year now and overall it's been a solid…read moreexperience. The home was clean and in good condition when I moved in, and it's been comfortable to live in. Anytime I've needed something, management Guy Kevin has been responsive and communication has been pretty straightforward, which I appreciate. They've also been helpful when I needed to handle things in the city no issues there. I'm still currently renting with them and haven't had any major problems. Compared to other experiences, this one has been smooth.

Kable is the greatest. Always VERY helpful and kind...her attention to detail is most appreciated.read more

Update from my review in December. I STILL do not have a working laundry drain. This has been an…read moreissue since back in September of 2021, it is now July of 2022. Due to the lack of communication from my properties manager Michael, I have now been without working laundry in my unit for 10 MONTHS. Even after numerous requests to simply update me on the steps being taken, I have received absolutely no information. At this point I would be selling my home and moving on. But due to the lack of action from this management company I cannot get the full value out of my property since this major appliance has no way to drain.

PMP took over managing my townhome complex about a year after I purchased my home. At first the…read moreexperience was pleasant. I think Tyler was handling things at that time, I remember hosting quick response to concerns. Things seemed to be getting better. However, in the last 2 years it has gotten ridiculous. It started with a water issue that was repaired improperly, it will soon cost us more. I followed up with them and they sent someone out to see the exposed water lines. The lines were covered lightly with rocks and no one returned. I put a work order in for vegetation growing from the area that the HOA was responsible for onto my home. I had to submit it 2 or 3 work orders because they were quickly closed stating that it was my responsibility. No one bothered to even look at the pictures I submitted. After resubmitting the work order and stating that no one looked at the pictures finally they came and cut it down. Now a tree has fallen blocking the entrance to my home. It has been 4 days. I called the after hours number and was told someone would come on the first day to at least move it. Nothing...I have called, submitted a work order and still nothing...this is beyond disappointing. I do not like feeling dismissed by the company hired to manage the property I own. Fees go up every year and yet it is getting worse. UPDATE! I was contacted by Alison Sanchez with PMP. She apologized for the situation and promised to follow up. She was excellent! Her response was the reason I was happy that PMP took over managing our property. She gave me her personal number to contact if I have any other issues.

The PMP team has been so kind and thorough in all our interactions, they truly make navigating my…read moreHOA effortless even when complex issues arise. The staff goes above and beyond!

I can't say enough nice things about Sandy. She did a wonderful job for us. She organized our…read morespreadsheet and payments for hundreds of work orders. She is a very sharp individual who is easy to talk to and understands the ins and outs of bookkeeping! The value for the money was fantastic! And she met our timeline.

From the owner: Manos Management, LLC offers HOA financial management and small business bookkeeping throughout…read morePhoenix and surrounding areas. With decades of experience we specialize in helping small business owners and self-managed HOAs stay organized, compliant, and stress-free. From monthly bookkeeping and financial reporting to dues collection, vendor payables, and reconciliations, we make managing finances simple and transparent. Trust Manos Management, LLC for professional, reliable service that balances your books and builds peace of mind. From monthly bookkeeping, financial reporting and transaction tracking, we deliver accurate, transparent, and timely results. Whether you’re managing community finances or running a small business, our goal is to make your bookkeeping clear, simple, and stress-free. Contact Manos Management LLC today to discover reliable HOA and small business bookkeeping services in Phoenix and surrounding areas.

Hands down Little Moe Property Managers have the coolest, cleanest and sharpest looking homes in…read morethe Valley! I toured dozens of places before finding my dream home from Little Moe, it was a perfectly renovated 1950's beauty by the architect, Ralph Haver. Most importantly, it was wonderful to work with such caring owners, Tom & Shannon, who made every effort to accommodate my needs and respond to requests within minutes! All in all, they offered the best value for the quality of home and the extra services & details provided.

I rented from Tom and Shannon for several years. The level of kindness can't be expressed enough…read more It's so difficult to find someone to rent from who is responsive let alone kind. Here you will find both and then some. Living at a property from Tom and Shannon feels like you have your own home. The spaces are well designed and thoughtful. It is the best "apartment" living I've ever had. They are so communicative which makes for a pleasant renting experience. They are always so welcoming when anyone moves into the community. If you are lucky enough to live at one of their properties, I'm certain you will find it to be the most pleasant renting experience. I can't say enough good things about living here. Home life is so important and I'm grateful to be able to say I certainly felt at home when renting with them.

We have been with Stratton V. since 2012. This company has…read moregotten better and better every year. They hire the right people and it shows. Yeah we've had a few bumps along the way with multiple properties. I'd recommend these guys 100% all day !

Upon moving in we experienced a few issues and the owner of the rental property took his time with…read moregetting the issues fixed. We are talking months from major to minor fixes and yes keep your text messages and emails as proof always. Every issue that arises, you are the " technician" your job is to solve the issue. Not actually rent the property and pay on time. Why does it take weeks to send out a technician to fix anything? Yes, we had scorpions in the beginning when we first moved in we mentioned it and all they said, was " tenant is responsible for pest control. " Terri Young has her days, some days she is nice and pleasant other days she is a bit dismissive. She does try to resolve the issues, but whoever is over the maintenance line is going to frustrate you. Again expect to be the handyman or technician. They ask for you to be the technician/handyman so you can try and figure out the issues of the maintenance request. Versus just sending out a "licensed " technician in the first place. Not sure how this place received 4 star or higher when issues arise and they throw the issues back on the owner either not responsive or taking forever to respond. Only rent from this property management company if you have not found any rental properties at a cheaper price. Nightmare on Stratton Street coming to a neighborhood near you.