If I could give 10 stars I would. Excellent communication, friendly, helpful, and trustworthy…read more Would highly recommend!

I asked Boston Exterior remodeling to replace 22 windows and replace siding on my house in…read moreSouthborough MA. The work was done in a timely fashion-with frequent requests for payment-Cash only- at every step. The house looks great-on the outside! I was informed after the work was already underway that they wouldn't be doing the inside of windows. They also used windows not Energy Star rated for MA. So the interior of my house is a mess with unfinished windows- multiple plaster walls crumbling! They also replaced only two of the three outside lamps that were agreed upon-placed the storm doors back incorrectly and put molding over a couple of doors that was never requested. There was never a final walk through- and there were three screens placed which already had holes in them. My ignorance is the reason for most of these issues-I assumed the windows would have correct energy rating-I never knew that windows could be unfinished when you pay for replacement windows. I also got the impression that the final walk through by the Contractor would also finalize some of the "slush fund" money that was made available for any unexpected expenses. I did mention the defective screens and the missing lamp to site supervisor 'Luis". The owner of company never came out to check on work-Oh-just one more thing-the dumpster that I had to pay for? his guys brought trash from other work sites to fill it up! This all occurred summer 2024-I have been too occupied with medical issues to take any action on this -but really?! I just want others to be more cautious!

Even though their pricing was at the high end of the estimates we received, i chose them because…read moreof: their great reviews here and elsewhere; affiliation with WBUR public radio and Historic New England; their estimate was extremely detailed; and they work on a lot of old houses. I expected their attention to detail and customer service to be just as detailed as their estimate but they fell far short of meeting our expectations. If it weren't for me directing the painters each day, we would've had a number of areas that were either not painted at all, not properly prepped, or painted the wrong color. I gave one star because their painters did an acceptable job...but only because I had to manage them by myself. They needed direction, which the project manager Pete did not provide. And when he was here he never gave me a heads up; if I happened to notice Pete was here he would disappear before I could get outside to look at things with him. At the end of the job, even on the last day, he did not meet with us when punch list items should have been reviewed. They also refused to do the last bit of work we planned on. It was estimated separately because they were still discussing with us which floor sealer to use and another contractor had to install the gutters first before they came back to paint them. Pete, backed up by Nigel (the owner) decided they didn't want to work with us anymore because they "did not meet our expectations." Normally if a business admits to not meeting the expectations of their customer, they try to correct the problem to make the customer happy. In this case, apparently because we complained about the above issues as well as some damage to our antique hardware and floor, they dumped us with 1-2 days work left to do. (They didn't have to honor the second estimate because we hadn't paid a deposit yet - they hadn't billed us yet, though we technically had a verbal and written agreement via email). Lesson learned, if you arrange work on a separate estimate, be sure to pay the deposit so they are locked into finishing your job! When invoiced, they tried to charge us for work not done (I knew this because I was here everyday managing the job) so i had to ask them to reduce the bill by that amount. When I received the adjusted invoice, I asked for a discount due to our dismal experience, the amount of personal time I had to spend managing this project, as well as the damage that they did not address. The owner responded by threatening to have his lawyer put a lien on our house instead of first trying to make this right, which is the number one tenet of customer service. Incredibly disappointing and confusingly awful customer service. DO NOT HIRE THEM.

Just a quick note to let you know that Alex did a great job this morning with the final touch ups…read moreand leaving the house spic and span. He couldn't have been more pleasant and professional. Thanks for everything. I have enjoyed working with you not just for the bathroom but previously for the work you did in the overall house renewal the past few years. Charlie W.

I have used Royal Contracting for both small and big jobs…read more Always excellent communication,punctual,considerate and helpful. Always pleased with the results . I highly recommend this company.

Still need him to do the job. I think all will be well. I told him to go ahead with it and hope it…read moreis next week Fabio just finished and we could not be happier. It was a difficult job to access some of the shutters and they were vinyl and harder to hang than wood. We have had so many laborers here over these last 40 years and Royal Contracting was among the very best. Their price was very fair. Very.

Worked with Tony on multiple projects and it has ALWAYS been smooth and very professional…read more Craziest of all, he is always on time, unheard of for a contractor,

we have been working with Tony on a few projects now and from start to finish he always delivers…read more communication, knowledge, and value is always on point. highly recommend his services!

We contracted with Anthony and his team at Dream Builderz to build a new half bathroom on the…read morefirst floor of our home. Anthony was fully responsive from start to finish and was totally committed to providing us with what we envisioned for the project. He was communicative about the process and always sought our input and approval when changes were needed. His team was diligent and stayed within budget, even after unforeseen challenges that are common across any new construction build. I would recommend Dream Builderz for their quality, value, and most importantly their integrity and communicativeness in working with you to bring your project to fruition.

We recently had to have some repair work done to our home and ended up choosing Dream Builderz to…read moredo the work. It was a fairly large job, consisting of our kitchen, bathroom, roof and exterior wall. Dream Builderz was well versed in dealing with the insurance to make sure they fully understood all of the damage we were repairing. They were timely, professional and considerate of our family. We would definitely recommend them.

Had a great experience with Flynn Roofing !! The owner , Stephen is great. Roof and gutters done in…read morea weeks time.. no BS. Price was also great.. highly recommend.

Stay away they bait and switch! Day one price then double it ! Worst customer service everread more

I have worked with Erwin and his team before and will continue to do so! They are reliable,…read morecommunicative and always provide incredibly consistent and high quality work. For this project they skim coated and painted an entire closet.

Erwin and his team are the best there is and we've used 2 other companies previously. I can't wait…read moreuntil we have another project to hire them for. Thank you for making our home look amazing. His pricing is the most fair around.

I have nothing but great things to say about WRC Roofing (Will and his team). They were responsive…read moreand quick to act. I had an emergency roof situation where a huge tornado-like window caused my over 100lb chimney cap to blow off. Unfortunately for me, I live in a rowhouse in Boston where I literally do not have any roof access at all, let alone the reach to adjust and fix a chimney cap that is an extra 30 feet high away from the nearest sky light. I could see the damage but I certainly couldn't reach it. And to be clear, this is not the type of roof that is eagerly serviced by many due to the height, difficult access and complexity. I emailed out to 15 different yelp roofers, of the few that responded with an ability to service (or at least look), only WRC roofing was understanding of the situation and agreed to act as quickly as possible. Even though it happened mid-afternoon and they were far away, they were willing to come asap and arrived within the hour to assess the situation. We discussed and agreed on an action plan. Will really took the time to explain everything and truly look at the issue without being dismissive or patronizing. He is friendly and super approachable and the consummate professional. His and his wife's entire calm and patient demeanor put me at ease that they both knew what they were doing and were empathetic to our panic at the entire situation. Due to insurance reasons, I could only hire him initially for emergency services to quickly patch and prevent more harm/damage while the insurance adjuster was being assigned to my claim and performed their assessment. He went to prepare right away, we got a quote pretty quickly and accepted his help. The weather kept him from actually doing any work that same day (started raining and lightning) so he offered to comeback the next day to fix the issue. He arrived on time with all his equipment. He was respectful of the entire property he was in and working on. He talk through all the safety precautions he would take without any hesitation when I asked him, demonstrating his experience and knowledge of these types of roofs (think steep slope and slippery slate). The patch repairs looked clean and presentable even though it was just meant to be temporary. I thought they charged a fair price/hour for the emergency service as well as for the transport. I never felt bullied, pushed over, or upsold on anything. He gave us copies of his workman's comp and insurance prior to starting. He communicated so well throughout the ENTIRE experience. His team was quick to provide contracts and invoices. He took lots of pictures throughout his work and sent them to me afterwards. He even went above and beyond his responsibilities because while he was up there, helped me get rid of a piece of slate in my gutter I just happened to mention off hand that was bothering me when we assess the roof. He just offered and did it! As for the actual repair, he fixed some areas of broken slate shingles, put a nice new metal cap on top of the (out of use) chimney, and installed a brand new copper gutter for me. The metal cap was secured fully with bolts and it looked extremely neat and tidy. He took plenty of before and after photographs for me so I could see the progress and the changes. This was important to me so that I could follow along. Along that line, his communication was just superb. He was immensely polite and professional. He made sure to notify me when he was on the way and also at the end of the day when he was done. He updated me frequently on progress and next steps and he listened to my concerns and we had a discussion about the roof repair instead of him just doing whatever he wanted. My only critique was that overall, it took him longer than he originally stated. However, he did a fantastic job and everything looked really nicely done. I am extremely happy with the outcome. I wholeheartedly recommend him to others and would be thrilled to see his business grow.

I have the worst experience with this company. They did a hack job putting back together my roof…read moredeck after replacing the roof on my building. They also cut the refrigeration line to my air conditioner unit which I had to pay $2000 to get it fixed. I've been patient and given them plenty of time to address this and they'd come up with one excuse after another. It's been a waste of time and effort dealing with them. My next step is to take them to court. This is insanely annoying! I'm also surprised they showed pics of my roof on here. It's a Mickey Mouse job. The whole deck is crooked and was not done correctly. They obviously did not use any form of measurements when cutting the wood!