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    ProSmiles - Garland

    3.0 (2 reviews)
    Closed • Closed

    Services - ProSmiles - Garland

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    ProSmiles - Garland Photos

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    Recommended Reviews - ProSmiles - Garland

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    1 year ago

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    9 months ago

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    Dentistry By Design - Welcome to our dental office in Richardson, Texas

    Dentistry By Design

    4.5(30 reviews)
    2.7 mi

    I'm a 34 year old mom just getting back into taking care of myself again…read more My first meeting with Dr. Tiner was totally normal and we had a plan in place for a tooth extraction. It's my front tooth and I'm extremely nervous about it. I've had root canals and interior bleaching that felt like pain from hell from years ago so I have been very anxious. I went in for my tooth extraction this morning. I noticed I received a text from Dr. Tiner's office yesterday saying they had prescribed me amoxicillin. That was the only drug listed. I knew the amoxicillin was going to be for after my procedure so I had arranged for my ride to take me by CVS and pick it up on the way home after the procedure. When we showed up today, they asked me where my oral sedation was. The office never explained to me that I was going to have an oral sedation prescription that I needed to have filled and brought with me to the office. Nurses looked in the back and saw that they had some left over from previous patients and they would be able to give it to me so it was not a big deal. At this point, I'm already losing trust in the office. I should've been aware that the oral sedation I was going to have was going to need to be picked up by me beforehand and that was never communicated. I go to the back and have a quick x-ray and another nurse tells Dr. Tiner that I don't have my oral sedation but someone said we had some. Dr. Tiner confirmed. He walked into our area and set the oral sedation on the counter, looked sideways at me, and in a very condescending tone said "I don't usually have these." he then explained how I needed to have brought my own sedation. I told him nobody told me I was going to need to bring my own sedation, I would have filled the prescription before my appointment had I known it was that important and then he still managed to respond in a condescending tone. I told him I was going to be leaving and then I got the spiel about how much he wants to help people. I go out to the front lobby, crying, and another nurse says, please don't worry we have plenty of oral sedation in the back. Dr. Tiner seems to enjoy talking down to women when they are very anxious and scared. He should be ashamed of his behavior this morning.

    If I could give less than one star, I would…read more This part of the review is specifically for Tina: Hi Tina. You don't know me but I know you. My mother in law came in today for a visit to get some work done, continuing on per previous work. You were so rude to her. Your snide remarks and snarky attitude were not needed or called for. The comments you made to her were so incredibly out of line, I can't believe you're allowed to interact with patients. Is this how you speak to your own mother or how you would like to be treated when you're PAYING for a service?! I truly hope you receive some training on how to act and how to treat patients. As for the rest of the practice, the least you could've done was honored the discount my mother-in-law has been receiving for her care. Affordable dental work at your practice is impossible so the discount was the way she was able to keep going to get her work done. You should really work on your patient interactions, bedside manner, and ethics. If you're looking for a great dental practice, keep looking. Besides the rude comments and snarky vibes, there's too much drama at this office between the dentist and at least one other member of his staff.

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    Dentistry By Design - Welcome to your new dental home!

    Welcome to your new dental home!

    Dentistry By Design - Welcome!

    Welcome!

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    Centerpoint Advanced Restorative and Esthetic Dentistry - Richardson of Commerce Ribbon Cutting Ceremony

    Centerpoint Advanced Restorative and Esthetic Dentistry

    4.5(17 reviews)
    2.5 mi

    I have called several times just TRYING to get an appointment. I want to get a cleaning and…read morecosmetic dentistry. I was interested in seeing their office because her office is an anesthesiologist and she is a prosthodontist, which mean she is especially capable for creating new smiles for those of us who have chipped teeth, periodontal disease, ect. They keep saying they will have an office member call me back with the dentist on the line, but everyday I call at 4:30 pm and the next office member checks their "notes" and says oops okay I'll have the next girl call you tomorrow. I have horrible teeth sensitivity and I can't schedule a cleaning without talking to the dentist about what my options are for treating my teeth sensitivity and anxiety: I haven't even step foot in this practice and for the last 2 weeks have been put on the back burner by the disorganized staff. I'll find another prosthodontist

    I love this practice and strongly recommend it to anyone looking for a memorable experience. A…read moregreat dentist is a rare find and this is a must go. Beautiful office. Well appointed and tastefully decorated. They have Netflix running on a big screen. Great coffee coming from the Nespresso Vertuo machine. New office smell was nice since this building is brand new. Staff is top notch. Shout out to my girl Anna behind the front desk for getting us coffee and giving us a warm welcome. Much love to my hygienist Bri for being a super pro and giving great conversation. Dr. Kwon is the nicest dentist I've ever met. She is super competent and has a warm nurturing bedside manner.

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    Centerpoint Advanced Restorative and Esthetic Dentistry - Lobby of Centerpoint Advanced Restorative & Esthetic Dentistry- Richardson, Texas

    Lobby of Centerpoint Advanced Restorative & Esthetic Dentistry- Richardson, Texas

    Centerpoint Advanced Restorative and Esthetic Dentistry - (Left to right)Bri, Dr. Jinsoo Kim, Dr. Catharine M. Kwon, Anna
   - Centerpoint Advanced Restorative & Esthetic Dentistry-Richardson, Texas

    (Left to right)Bri, Dr. Jinsoo Kim, Dr. Catharine M. Kwon, Anna  - Centerpoint Advanced Restorative & Esthetic Dentistry-Richardson, Texas

    Centerpoint Advanced Restorative and Esthetic Dentistry - Dr. Catharine M. Kwon at Centerpoint Advanced Restorative & Esthetic Dentistry's Party

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    Dr. Catharine M. Kwon at Centerpoint Advanced Restorative & Esthetic Dentistry's Party

    Richardson General and Cosmetic Dentistry - Bracelet

    Richardson General and Cosmetic Dentistry

    3.8(32 reviews)
    4.4 mi

    Excellent care and services! Highly recommend this dental practice!!…read more Dr. Anu Malhotra is an exceptional dentist who listens and provides the required treatment with great care and ensures that the patient is comfortable and at ease during the procedure. Very courteous, helpful and responsive staff. Officer manager Ms. Marcie is excellent in customer care and is very professional & personable. Highly recommended this dental practice for all type of dental needs!!

    My friend and co-worker visited this dentist office a few weeks ago and was told that she had to…read moreget her tooth extracted as she was having some jaw pain. She went back as she had prepared to get the tooth extracted. The dentist that she saw decided to take an Xray and stated that there was nothing wrong with her tooth. If the correct methods were done in the beginning that she would not have gone to the office for a 2nd time. To make matters worse, when she arrived at the office a payment was taken before she ever saw the dentist. That is something that I never heard of before. How can you take a payment before work is done not knowing if additional work will be done which will require an additional charge? After taking her money, and the extraction was not going to be done, why keep her money? they did not have a problem taking it and keeping it and sending it through the process of sending it through as a payment which is not rightfully theirs to keep!!! She has been trying to call continuously to get her money back and now they are telling her that it is a process but was it a process when they took her money before services were rendered? Businesses like this have to do better with the services that they are providing and take their time with the patient's needs, not to unnecessary services and provide great customer services. Business flourish because of word of mouth and I would not recommend this place to anyone in the way that they have treated my friend and co-worker. And lastly, she has repeatedly called regarding her money, and it seems as though they have blocked her number. Can you even imagine that a place owing you money and they have the nerve to block YOU.. what would happen, if it was the other way around! DO BETTER RICHARDSON GENERAL AND COSMETIC DENTISTRY... BTW ..I was forced to give a 1 star rating!

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    Richardson General and Cosmetic Dentistry
    Richardson General and Cosmetic Dentistry
    Richardson General and Cosmetic Dentistry

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    ProSmiles - Garland - pediatric_dentists - Updated September 2026

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