I chose this bank because it's close by and i prefer smaller banks and i lucked out bc everyone…read morehere is SO kind. If you're looking for a new bank i highly recommend trying them out.

Amazing customer service and financial products that they offer. Better than traditional big banks…read moreby far

I have been a fan of Credit Union of Texas and a member for over 20 years due to getting my car…read morefinancing there when I switched from my Camaro to buying a Chevy Blazer. I started out with just my loan and savings account but have added accounts since then. This is one of my favorite financial institutions even though building a branch in Tarrant County clearly does not top their priority list. RaceTrac convenience stores have their brand ATM though. This location is in a really nice area. The staff is always friendly, consistently providing top notch customer service.

Have been a member since 1977 and family for longer. First time at the Eldorado Frisco location…read more This is my forth location I have visited. Daniel Trevino and staff handled my visit to confirm account information flawlessly and would recommend based on this visit. Also recommend auto financing. Have finance three vehicles with them thus far and are competitive with rates. Hope this review finds you well, Dallas B.

Always great customer service. Friendly. Always allow us help us to get in & out of drive thru…read morequickly.

Now a Legacy Texas bank as all Viewpoints got bought out. Very nice lobby and friendly staff. I…read moredecided to go here because they offer free checking. Have had zero problems using my debit card or getting a hold of customer service. Plenty of open drive thru lanes and bankers are warm and pretty efficient.

I used the NFCU in Alexandria, VA. Now, I'm in Texas and thrilled to know they're is a location…read morerelatively nearby!

I visited this location today to question why a mobile deposited check written to me from another…read morecredit union had a 7 day hold on it. I worked with customer representative Ashley and she was as helpful as she could be. She referred me to branch manager Chris. I had called the toll free line several times trying to resolve issue, thus my case was well documented. When Chris attempted to help me, I became very frustrated that he did not care what a member was experiencing but what was documented. As I tried to explain the situation, Chris resulted to the same tactic I received from the toll free number, my check was on hold for security purposes (but I showed proof check had cleared). The other institution had a hold on it (but you had already made partial funds available). I was told that I had never done a mobile deposit to NFCU (I produced check that was mobile deposited and proof from other institution NFCU had indeed processed check). Told I should I reach out to my previous financial institution to get proof the check had cleared, I became really angry because as a member I should not have to gather proof, when NFCU was holding the bulk of my deposit. After Chris contacted the other institution and confirmed check had cleared, he then preceded to release the funds to my savings account, be mindful, I had a balance 3-4 times the amount of the check I was originally trying to deposit. Frustrated because it was my money, I left the institution without further words, only to be met upon exit from Chris, with a very sarcastic "you are welcome." I am welcome? It's my money and I was simply trying to get it released for the deposit. The frustrating, conflicting answers (from toll free number), and time to visit a branch location didn't warrant a thank you. When you are servicing a member, you should always be attentive, helpful, and open to their needs. While this institution and location is very convenient to my home, but being a disabled veteran, I will continue to evaluate my standing as a "member" to determine if this is indeed the credit union for my financial needs. And if anybody in this institution tries to say I was argumentative, rude, or disrespectful, on the phone calls, release the audio or the video at this location as evidence to support your claim.

This bank branch is the best! These people are very personable. I feel at home when I bank here…read more I won't go anywhere else.

Camryn's customer service is over the top. She's service-oriented, helpful, and very professional…read more I love working with her.

My experience was great, up until I spoke to this Rude lady named Stephanie Shaw. Rude, arrogant,…read morethink she knows everything, would barely let me even talk. This company would THRIVE without her. I would give this place a 5 star rating but unfortunately she still works there.

I had never heard of this bank until a friend of mine recommended it to me. I must admit it was a…read moregreat choice. The service that personal banker Julie provided me at the Pilot Point branch was A++.

I'm a new customer with Mobility Credit Union and Vicky was a pleasure to work with. She made…read moreopening an account an easy process and provided great customer service! Marc helped me refinance my auto loan and had it completed quickly without any issues! The communication was seamless all the way around. I highly recommend them!

Vicki J. posted about an opportunity to refinance your car with Mobility, and I'm so happy she did…read more I was able to refinance and shave off my interest rate to lower my payments. Marc processed all my information with ease. The process was quick and easy and the interactions with both Vicki and Marc were very professional and friendly.

I've been banking with this place for quite some time, and I always very pleased and happy with the…read morepersonal and great profession and the way that I recommend this place from entering to the bank to the moment you leave very welcoming They do their best to help you out and very easy and great smile Thank you all

i had a great experience- - Maliha Malik -representative walked me thru the process of a problem…read moreand did an excellent job in helping me and correct it. I've been a long time client and definitely recommend prosperity bank to anyone. Maliha went out of her way to answer all my questions and was able to continue to work on account With me. Also, the Vice president of the bank was most helpful in my account. Prosperity Bank is an amazing bank regardless of other reviews. it has always been there to assist in any ways.