Do not go here. I sat in a room for two hours for an accident that caused an abrasion on my nose…read more When the provider finally walked into the room she took one look at me and said, "I can't help you go to the emergency room." I was then charged a bill of $300 for nothing. I had to go to a local emergency room and get charged twice-- but hey, at least the emergency provided care. I always try to save a trip to the emergency for real, life threatening situations in order to keep wait times down for those who actually need it, but unfortunately I don't think that that is something people who can't afford to be double billed should do.

I always know what to expect, especially for the wait times. Sometimes it does take a while. The…read morefront desk staff and providers are exceptional. They are knowledgeable, professional, and friendly. The only thing I don't like is the number of entitled people who show up demanding to be seen first.

Very satisfied with the care that I received and grateful for the weekend hours!…read moreCassie and Dr. Woodruff were extremely professional and kind. Check-in was easy. Wait time was reasonable as this is determined by urgency of each patient. Again, very satisfied with the care that I received.

As soon as I got in, I was greeted by front desk and was checked in very quickly. Everyone was able…read moreto honor my appointment time (even though there are no guarantees that there would be no wait). I felt heard by my doctor and he was able to address my concern.

I admit to being a bit skeptical when reading over the website, just too good to be true. Has to be…read morea catch. I went ahead and contacted them, and am very glad I did! Spent an hour with NP Freed, very comfortable visit, never felt pressured for time or information, just got to know me, what I needed, where I was coming from. Great folks! Lab work done immediately, results back next day, great communications from Freed and the office, and I know exactly where I stand physically! Plus it was a lot more economical than prior providers! Now I'm sold. I would have no hesitation in recommending DPC to others. Glad to be a member!

I am new to the area, and have not established care with a primary care doctor. I was feeling…read moreunwell and knew that I needed intervention, have tests run, and probably a prescription. Although I have insurance, the fear of going to an urgent care, waiting for hours, and then being billed for full price because I have not met the deductible was causing more grief than my illness. My husband (Jonathan) found Direct Medical Care. I was suspicious because it seemed too easy. I made a profile online, and requested an appointment. The office actually saw my profile and knew who I was when I called....and... they fit me in that day, even though their schedule was full. I was seen by Matt (NP), and he was thorough, direct, and personable. I never write reviews, but I was so impressed that medicine was actually geared towards, me, the patient, and my comfort...not satisfying the limiting insurance rules, or waiting 8 hours in urgent care for something that should take 1 hour, at most. Yay! I am a fan!

Went in late to be seen, doc was quick and recommended a CT scan. Was told the machines were down…read moreafter 4P and it's 4:30P. I get it. Have the option to visit ER or come back the next day for those scans at the urgent care. Showed up next day and was told doc should've scheduled order for CT scan. I told them no we were given an option for ER or to return here. Was then told it was busy and to return later in the afternoon to be seen and to get CT scan scheduled for the next day seems it's after 4P again. Was ok with that. When driving back later in the afternoon to be seen and schedule CT, received a call from someone saying doc says to go to ER instead of visiting their office again without any explanation. ???

I went in feeling sick and I left still feeling sick with no diagnosis I think this clinic is more…read moreconcerned on getting the patient out of the clinic and not treating the patients or making them feel better I went there to the urgent care because tomorrow is Thanksgiving and I didn't wanna be around family being sick and got one 1/2 of a test done the test came out negative and that was it there was no concern on finding out what was wrong with me the NP was more concerned about me leaving the clinic this was by far was one of the worst experiences I have had at a urgent care I went in there sick and left sick I'm going to make sure I call my insurance company to make sure I don't get charged for this worthless office visit

When I had my baby I was here for a week and my son was in the NICU for 11 days. We had an amazing…read moreexperience here and I am grateful. I had a very long labor with complications and when I finally delivered I had 2 doctors, 4 nurses, plus 3 from the NICU team in the room with me. My son was immediately attended to and taken to the NICU. After this experience I would never have my baby anywhere else. We were both very carefully monitored. The staff on the maternity floor was wonderful, every nurse was truly exceptional and a couple really made a difference in my stay.

Absolutely horrible hospital. We had a horrible experience with Sacred Heart Pediatric ER in…read moreregards to our 2.5 year old daughter. She unfortunately fell while playing with her siblings and bit a large gash into her lip/cheek with her teeth. The ER doctor said that the procedure would be easy and successful. However, the two sutures that they put in were completely gone within 3 hours, leaving the wound open and painful for our daughter. My wife called in for medical advice the following morning, but all the nurses she spoke with said that the stitches immediately dissolving was totally common and happens all the time...which begs the question of why would they put us through all of this in the first place if they knew there was a large probability of it not actually working/doing anything? At least why wasn't my wife even warned of this possibility? Our daughter and my wife, were both extremely traumatized from the experience, the drugs/needles they used and the pain that our baby went through, basically all for nothing. Then, they billed us for multiple hours of Dr time, when the Dr was in for about 5-10 minutes. Dealing with the appeals branch of the hospital was just as painful as they did no real diligence into our situation and took them months to respond...

My daughter came in with a painful lesion in her back, the technician who checked her in, would not…read morelet her take her bra off, even though it was painful to wear it. When the doctor or PA lanced the infected lesion with a needle, instead of putting the needle in a safe place he held it in his hand while squeezing the pus out of the lesion. My daughter was sobbing, so I reached around her back to comfort her and poked myself with the dirty needle. I told the doctor/PA that I had poked myself with the needle, and that it was bleeding, no apology, no response, he did not even offer me a Band-Aid! I sure hope my daughter did not have MRSA! He put her on an antibiotic.

I've never been in and out of an urgent care so quickly! I'm still in shock at how 'express' this…read moreplace truly is. I made a same day appointment one morning and was checked in immediately after I arrived. A staff member was waiting to take me back to a room before I could finish putting my debit card back into my wallet after paying my copay. I was in and out within 10 minutes and was able to fill my prescription next door at Rite Aid within 20 minutes after finishing my appointment. I've been to several urgent cares in the area for myself or my children and this was by far the best. I'm so happy I gave it a try and I will definitely be utilizing this location in the future when we need urgent medical care. Highly recommend!

I learned about Spokane Urgent Care while looking for a place in Spokane that still offered TB skin…read moretests. I had no idea they'd be so hard to track down but if you're looking-I'll save you the research- it's here or the Heath Dept. They were kind and patient with my two young kids. Wait time for the actual test and the read two days later were both about 20 minutes which I didn't find terrible. I was very impressed by their knowledge of travel vaccinations and country specific requirements. Would highly recommend this location if you have any travel related medical needs/paperwork to complete.

I took my girlfriend here because she had an ingrown toenail and we were here for about an hour in…read morehalf just in the room itself. While we were told an hour and a half at the desk, we both thought it was the wait time not the time it would take in the room. The staff is disorganized and put in the wrong information. The doctor took forever when getting her medication info printed, and it was an overall terrible experience. I don't recommend coming here.

I went through a lot in 2024 and because of my divorce I was left with no insurance! CHAS accepted…read moremy state insurance I had to temporarily sign up for and they got me in ASAP today at their urgent care. Everyone was so so so so helpful, friendly, and just all around fantastic. I was able to be seen and get everything and more taken care of in a timely manner as well! Thank you and everyone at CHAS. From the moment I walked in at the front desk to the moment I left I was more than taken care of. Thank you to the doctors, nurses and just the whole team for making life a little easier. I appreciate you!!!

This urgent care had the best ratings (all the rest were poor in the area) & I go to Chas Clinic…read morefor provider svcs which is pretty good so I expected different from what happened. This was last Wed Dec 6th. Not a good experience overall unfortunately. I went in before 9am w/ only 2 people in front of me. One had a slight cough. I checked in w/SOB, chest pain, temp of 102+, massive shivering/chills, body pain so bad I couldn't sit still. "Oh...I'm sorry." front desk says. This place does not triage at all. Obviously if I needed emergent care I would've gone to one of the "quality" ERs (lol) in the area..I get it ok. Waited over an hr to get called back, waiting room was really filling up by then. Get checked in w/vitals, etc. "ooh you've got quite a fever going!" The MA says. NP comes in gives me a 5 min look over I say I just need some antibiotics please I'm coughing up green/have temp, etc and I just want to go back home. I have everything else to treat this. I have hx of sinusitis & bronchitis & I didn't say but I'm a nurse. He says sure yes that sounds appropriate "I'll be back in a few minutes" after 2 COVID tests & a flu test. I'm laying on the exam table curled up in a ball shivering & in pain thinking he's (or anyone) will be back...those MF's left me in there for an hour!!!!! When I got home I looked at my missed calls log & could tell. I couldn't get off the exam table to get my phone. I started feeling really nauseous and REALLY HOT so had been calling out for a barf bag & some help NO ONE CAME IN. NO ONE. Couldn't even pop their head in to check in, you know like even doctors offices do when you've been waiting a while? Understand, I was in a pretty bad state as the last time I was this sick I had leukemia w/neutropenic fevers. That's what it felt like, it was horrific so prob had a tinge of PTSD anxiety mixed in too. Which may make my case a little more dramatic but that's healthcare- you never know peoples backstories or what they're going through. Or what they've been through. Anyway I could literally hear them cackling & chatting *right outside my door* completely ignoring me. I flopped off the table almost falling down I'm so lightheaded, open the door & say "how long are you guys going to pretend like you don't hear me?" "I can literally hear you verbatim out here & I've been calling for help waiting patiently for someone to come back in" I said "YOU LEFT ME in there with a triple digit temp, wracked with body pain, didn't offer me Tylenol, water, a blanket, nothing. What's up w/that?" They're all bug eyed lmao. Like they'd been caught/called out. Huh. One woman had the audacity to look me in the eye & say "I didn't hear you". Grrrrrrr.. My NP was SITTING THERE (right, I mean right outside my door) ON HIS COMPUTER (what, catching up on charting? Facebook?) he says "I'll check with your provider on the Tylenol. Huh?? Comes in 10min later w/Tylenol & water & apologizes for them not having a call light system? Uh, okay? Brings my paperwork I'm thinking finally! Nope, meds aren't even ready!!! Hahahhaaaa. Says I can cont to wait there, in the (now crowded) waiting room, or in my car. Gee let me think. I go check in w/the pharmacy to tell them I'm waiting outside they say they will call when my meds are ready. NP was trying to prescribe all this OTC stuff I knew my insurance wouldn't cover so I said no to allll that please, just the antibiotics. "Sure, it will be fast, just a few minutes" he says. Almost 45 min later I get a text (not a call so I didn't hear it right away, thanks guys!) I go in there and they had pulled EVERYTHING. Say my insurance didn't cover anything but antibiotics. Hahahhaaaaa OH.MY.GOD. I'm delirious at this point. Grabbed the pills and drove home that whole ordeal took THREE HOURS!!!That's my rant. I'm sorry but what the hell. I get you guys are "publicly funded" but that is no excuse for the way I was treated. Where was the empathy? I work in healthcare...you always want to try to manage pain & anything else in your immediate control (if u have any kind of empathy) to comfort someone like water, a blanket, checking in, FOLLOWING THROUGH ON WHAT YOU SAY. Anything! Don't tell someone you'll be right back & leave them in that state for that long. It's neglectful and just unkind. **They had MULTIPLE staff members lounging at the nurses station right outside my door.** SMH. I'm grossly disappointed and hope maybe NP Gregory & co were just having a bad day or this was a one off thing. I was totally respectful to them from the start and more than patient. Dammit. I feel like I was totally at their whim and I'm thinking gosh, what would've happened if I hadn't come out of the room...?????

We are visiting from out of town, almost an hour and half away, when our 2 year old came down with…read morea high fever and we wanted to get him checked out. We came by at 7:20pm and they were closed 40 minutes early. That's not cool!

This company is pro-Fauci, pro Big Pharma. They psotively diagnosed me with COVID, would only offer…read morea prescription for Paxlovid, would not even entertain a prescription for Ivermectin. All you pro freedom people need to avoid this place.